# Pollfish, SurveyMonkey vs Microsoft Forms Comparison

| | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 56 | 23,555 | 472 | 
| **Largest Market Segment** | Small-Business (56.4% of reviews) | Small-Business (36.5% of reviews) | Mid-Market (43.6% of reviews) | 
| **Entry Level Price** | Starting at $0.95 1 Completed Response With One-Time Purchase | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Pollfish

Pros:
- Helpful (9 reviews)
- Customer Support (7 reviews)

Cons:
- Survey Issues (5 reviews)
- Not User-Friendly (3 reviews)

### SurveyMonkey

Pros:
- Ease of Use (375 reviews)
- Ease of Creation (170 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

---
## Ratings Comparison
| Rating | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (50 reviews) | 9.0 (20683 reviews) | 8.8 (391 reviews) | 
  | **Ease of Use** | 8.8 (50 reviews) | 9.2 (20801 reviews) | 9.2 (394 reviews) | 
  | **Ease of Setup** | 8.8 (34 reviews) | 9.0 (8136 reviews) | 9.3 (179 reviews) | 
  | **Ease of Admin** | 9.3 (16 reviews) | 8.9 (7621 reviews) | 9.1 (91 reviews) | 
  | **Quality of Support** | 9.2 (41 reviews) | 8.6 (14676 reviews) | 8.7 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (15 reviews) | 8.8 (6671 reviews) | 8.8 (76 reviews) | 
  | **Product Direction (% positive)** | 10.0 (50 reviews) | 7.7 (20223 reviews) | 9.0 (374 reviews) | 

---
## Pricing

### Pollfish

#### Entry-Level Pricing

Plan: DIY Platform

Price: Starting at $0.95 1 Completed Response With One-Time Purchase

Description: Fast, self-serve market research platform with built-in access to a global consumer panel. Users can design surveys, target audiences, launch in minutes, and pay only for completed responses. No subscription required.

Best for: Marketers, researchers and consultants who need fast, self-service insights at scale.

Key Features:
- Pay Per Response Pricing
- Free AI Survey Builder
- Acess to 250M+ Global Consumers

[Browse all 3 editions](https://www.g2.com/products/pollfish/pricing)

#### Free Trial

No

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pollfish** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 195 |
| **Microsoft Forms** | N/A | N/A |

#### Feedback Management

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | Not enough data | 9.1 (171 reviews) | Not enough data | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Pollfish** | 8.5/10 | 35 |
| **SurveyMonkey** | 8.3/10 | 1715 |
| **Microsoft Forms** | 8.3/10 | 197 |

#### Survey Management

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Survey Builder** | 9.2 (30 reviews) | 9.0 (1511 reviews) | 9.1 (184 reviews) | 
| **Question Types** | 9.4 (26 reviews) | 8.9 (1447 reviews) | 8.8 (186 reviews) | 
| **Templates** | 8.3 (20 reviews) | 8.6 (1362 reviews) | 8.2 (176 reviews) | 
| **Survey Distribution** | 8.3 (23 reviews) | 8.9 (1423 reviews) | 8.7 (176 reviews) | 

#### Survey Customization

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.6 (25 reviews) | 8.4 (1173 reviews) | 8.3 (162 reviews) | 
| **Branding** | Feature Not Available | 8.2 (1208 reviews) | 8.1 (156 reviews) | 
| **Multimedia Support** | 8.0 (21 reviews) | 8.1 (1073 reviews) | 7.8 (154 reviews) | 
| **Multilingual Surveys** | 7.8 (18 reviews) | 8.1 (907 reviews) | 8.1 (136 reviews) | 

#### Survey Insights

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Reporting & Analytics** | 8.4 (28 reviews) | 8.6 (1418 reviews) | 8.6 (171 reviews) | 
| **BI Tools Integration** | 7.8 (15 reviews) | 8.0 (946 reviews) | 8.2 (131 reviews) | 
| **Data Exporting** | 8.9 (22 reviews) | 8.5 (1267 reviews) | 8.9 (170 reviews) | 
| **Permissions** | 8.7 (17 reviews) | 8.4 (1138 reviews) | 8.8 (160 reviews) | 

#### Agentic AI - Survey

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Adaptive Learning** | Feature Not Available | 7.6 (147 reviews) | 7.4 (34 reviews) | 
| **Proactive Assistance** | 8.6 (6 reviews) | 7.7 (152 reviews) | 7.5 (34 reviews) | 
| **Decision Making** | Feature Not Available | 8.0 (153 reviews) | 7.4 (34 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Pollfish** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 247 |
| **Microsoft Forms** | 8.3/10 | 150 |

#### Customization

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | 8.5 (125 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | 8.4 (116 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | 8.8 (113 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 8.2 (132 reviews) | 

#### Additional Functionality

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 8.5 (108 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 7.3 (97 reviews) | 
| **Notifications** | Not enough data | 8.3 (198 reviews) | 8.6 (118 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 7.4 (79 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (206 reviews) | 8.7 (115 reviews) | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Pollfish** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | Not enough data | 
| **Customer Data Upload** | Feature Not Available | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Feature Not Available | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Pollfish (1):** [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Microsoft Forms (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Pollfish | SurveyMonkey | Microsoft Forms | 
|---|---|---|---|
| **Small-Business** | 56.4% | 36.5% | 19.2% | 
| **Mid-Market** | 34.5% | 34.1% | 43.6% | 
| **Enterprise** | 9.1% | 29.4% | 37.2% | 

### By Industry

#### Pollfish

- **Computer Software:** 11.1%
- **Marketing and Advertising:** 9.3%
- **Higher Education:** 7.4%
- **Financial Services:** 5.6%
- **Entertainment:** 5.6%
- **Education Management:** 5.6%
- **Market Research:** 5.6%
- **Food & Beverages:** 3.7%
- **Consumer Goods:** 3.7%
- **Internet:** 3.7%
- **Other:** 38.9%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.3%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to Pollfish

- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Centiment](https://www.g2.com/products/centiment/reviews) — 4.9/5 stars (134 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1038 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5243 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (529 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5243 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (209 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to Microsoft Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5243 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (789 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)

---
## Top Discussions

### Pollfish

No discussions available for this product.

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pollfish-vs-surveymonkey-vs-microsoft-forms)