Link copied to clipboard

# Pollfish vs SurveyMonkey Comparison - What are their main differences?

Share
[
Export
](/compare/pollfish/surveymonkey/export.csv)

PollfishSurveyMonkey[+ Add Product](#)

Reviews

**Pollfish** [

4.6/5(58)

](https://www.g2.com/products/pollfish/reviews#reviews)

**SurveyMonkey** [

4.4/5(24,040)

](https://www.g2.com/products/surveymonkey/reviews#reviews)

Pricing

**Pollfish**
 **Starting at $0.95** 1 Completed Response With One-Time Purchase · DIY Platform

**SurveyMonkey**
Free Trial

**Contact Us** · SurveyMonkey Enterprise

**Pricing Insights**
from reviews

Time to Implement

**Pollfish**
1 month

Based on 7 responses

**SurveyMonkey**
1 month

Based on 274 responses

Return on Investment

**Pollfish**
11 months

Based on 7 responses

**SurveyMonkey**
11 months

Based on 228 responses

Perceived Cost

**Pollfish**
$$$$$

**SurveyMonkey**
$$$$$

Average Discount

**Pollfish**
6%

**SurveyMonkey**
7%1% more

 ![Pollfish](https://images.g2crowd.com/uploads/product/hd_favicon/75f264d1875378c9c6fe747490d1b80b/pollfish.svg "Pollfish")

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Pollfish**
[
Helpful (9)
](https://www.g2.com/products/pollfish/reviews?filters%5Bsentiment_snippet%5D=2099761&qs=pros-and-cons#reviews)[
Customer Support (7)
](https://www.g2.com/products/pollfish/reviews?filters%5Bsentiment_snippet%5D=2099759&qs=pros-and-cons#reviews)[
Survey Issues (5)
](https://www.g2.com/products/pollfish/reviews?filters%5Bsentiment_snippet%5D=2099753&qs=pros-and-cons#reviews)[
Not User-Friendly (3)
](https://www.g2.com/products/pollfish/reviews?filters%5Bsentiment_snippet%5D=2425755&qs=pros-and-cons#reviews)

**SurveyMonkey**
[
Ease of Use (376)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[
Ease of Creation (171)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[
Expensive (116)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[
Limitations (91)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Integrations

**Pollfish**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[
View all
](https://www.g2.com/products/pollfish/integrations)

**SurveyMonkey**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image")

Arlo Training Management...

](https://www.g2.com/products/arlo-training-management-software/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image")

Articulate 360

](https://www.g2.com/products/articulate-360/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/surveymonkey/integrations)

Screenshots

**Pollfish**
 ![Pollfish screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95370/Screen-Shot-2019-01-10-at-5.20.33-PM.png)

**SurveyMonkey**
 ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png)

Ratings

Meets Requirements

**Pollfish**

8.8

8.852

**SurveyMonkey**

9.0

9.021,073

Ease of Use

**Pollfish**

8.8

8.852

**SurveyMonkey**

9.2

9.221,218

Ease of Setup

**Pollfish**

8.8

8.836

**SurveyMonkey**

9.0

9.08,568

Ease of Admin

**Pollfish**

9.3

9.316

**SurveyMonkey**

8.9

8.97,908

Quality of Support

**Pollfish**

9.3

9.343

**SurveyMonkey**

8.5

8.514,908

Has the product been a good partner in doing business?

**Pollfish**

9.2

9.215

**SurveyMonkey**

8.8

8.86,937

Product Direction (% positive)

**Pollfish**

10.0

10.051

**SurveyMonkey**

7.7

7.720,535

Features

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.5

37

8.5

1,924

Survey Management

Survey Builder

9.2(won by 0.1)

30

9.1

1621

Customizable Questions

9.4(won by 0.5)

26

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

1498

Templates

8.3

20

8.6(won by 0.3)

1377

Survey Distribution

8.3

24

8.9(won by 0.6)

1482

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.6(won by 0.1)

25

8.5

1188

Multimedia Support

8.0

21

8.1(won by 0.1)

1061

Multilingual Surveys

7.8

18

8.1(won by 0.3)

904

Branding

Feature Not Available

8.2(won by default)

1224

Survey Insights

Reporting & Analytics

8.4

28

8.6(won by 0.2)

1496

BI Tools Integration

7.8

15

8.0(won by 0.2)

942

Data Exporting

8.9(won by 0.4)

22

8.5

1298

Permissions

8.7(won by 0.3)

17

8.4

1139

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Proactive Assistance

8.6(won by 0.9)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

155

Adaptive Learning

Feature Not Available

7.6(won by default)

143

Decision Making

Feature Not Available

8.1(won by default)

154

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Survey/Poll Management

Not enough data

9.6(won by default)

12

Surveys & Feedback

Not enough data

10.0(won by default)

5

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.0

426

Feedback Management

Tagging

Not enough data

7.9(won by default)

163

Segmentation

Not enough data

8.3(won by default)

167

Custom Reports and Dashboards

Not enough data

8.2(won by default)

240

Feedback Analysis

Thematic Analysis

Not enough data

8.2(won by default)

160

Sentiment Analysis

Not enough data

8.0(won by default)

155

NPS/CSAT Scoring

Not enough data

7.9(won by default)

153

Feedback Sources

Online Reviews

Not enough data

8.2(won by default)

156

Surveys

Not enough data

9.3(won by default)

353

Social Media

Not enough data

7.8(won by default)

138

Customer Service Channels

Not enough data

7.7(won by default)

136

Generative AI

AI Text Generation

Not enough data

7.4(won by default)

151

AI Text Summarization

Not enough data

7.5(won by default)

90

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

8.7

373

Customization

Custom Fields

Not enough data

8.8(won by default)

233

Conditional Logic

Not enough data

8.5(won by default)

236

Multi-page Forms

Not enough data

8.8(won by default)

231

Design

Not enough data

8.4(won by default)

277

Forms Creation & Design

Not enough data

10.0(won by default)

20

Additional Functionality

Embedded Forms

Not enough data

8.3(won by default)

172

Offline Capability

Not enough data

7.7(won by default)

146

Notifications

Not enough data

8.4(won by default)

213

Payments

Not enough data

7.7(won by default)

146

Mobile Forms

Not enough data

8.6(won by default)

209

Customizable Forms

Not enough data

8.3(won by default)

6

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

9.4(won by default)

8

Multi-Channel Distribution

Not enough data

9.0(won by default)

5

Surveys & Feedback

Not enough data

10.0(won by default)

15

Data Import/Export

Not enough data

8.5(won by default)

14

Reporting/Analytics

Not enough data

7.9(won by default)

7

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

8.7

66

Survey Design - Consumer Insights Platforms

Self-Serve Survey Builder

Not enough data

9.2(won by default)

17

Question Branching

Not enough data

8.2(won by default)

14

Conditional Logic

Not enough data

8.8(won by default)

10

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Customer Data Upload

Feature Not Available

9.7(won by default)

5

Flexible Audience Options

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

9.3(won by default)

9

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

7.3(won by default)

5

Qualitative Research Support

Not enough data

9.3(won by default)

5

Benchmarking & Norms

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Shared Workspaces

Not enough data

8.6(won by default)

6

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

8.9(won by default)

6

Surveys & Feedback

Not enough data

9.7(won by default)

6

Multi-Channel Distribution

Not enough data

10.0(won by default)

5

Data Visualization

Not enough data

6.9(won by default)

6

Data Import/Export

Not enough data

7.6(won by default)

14

Survey/Poll Management

Not enough data

9.8(won by default)

7

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Pollfish](https://images.g2crowd.com/uploads/product/hd_favicon/75f264d1875378c9c6fe747490d1b80b/pollfish.svg "Pollfish")](https://www.g2.com/products/pollfish/reviews)

Pollfish

Small-Business(50 or fewer emp.)

56.1%

Mid-Market(51-1000 emp.)

35.1%

Enterprise(\> 1000 emp.)

8.8%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)

SurveyMonkey

Small-Business(50 or fewer emp.)

36.8%

Mid-Market(51-1000 emp.)

34.2%

Enterprise(\> 1000 emp.)

29.0%

Small-Business

(50 or fewer emp.)

56.1%

36.8%

Mid-Market

(51-1000 emp.)

35.1%

34.2%

Enterprise

(\> 1000 emp.)

8.8%

29.0%

Reviewers' Industry

[![Pollfish](https://images.g2crowd.com/uploads/product/hd_favicon/75f264d1875378c9c6fe747490d1b80b/pollfish.svg "Pollfish")](https://www.g2.com/products/pollfish/reviews)
Pollfish

Computer Software

10.7%

Higher Education

8.9%

Marketing and Advertising

8.9%

Financial Services

5.4%

Entertainment

5.4%

Other

60.7%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management

8.4%

Hospital & Health Care

5.9%

Higher Education

5.8%

Marketing and Advertising

5.0%

Non-Profit Organization Management

4.9%

Other

69.9%

FAQs

## Pollfish vs SurveyMonkey FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SurveyMonkey vs Pollfish?

Pollfish stands out for higher reviewer satisfaction on support and admin experience, while SurveyMonkey leads in review volume and ease of use.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Pollfish](https://www.g2.com/products/pollfish/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.6/5 (57 reviews) |
| Small-Business | Small-Business |
| 9.0 | 8.7 |
| 8.5 | 9.2 |
| Ease of Use (375 all-time mentions) | Customer Support (7 all-time mentions) |

### How do the pricing models of SurveyMonkey and Pollfish compare?

Pollfish is rated higher for value, with reviewers expressing greater satisfaction with its pricing.

- **SurveyMonkey:** In recent reviews, several reviewers describe SurveyMonkey as cost effective compared to other survey products, but many cite expensive features and limitations on the free plan.
- **Pollfish:** Reviewers consistently highlight Pollfish's transparent, economical pricing and pay-per-completion model as a key advantage, with multiple mentions of competitive pricing and no piling on of extra charges.
- **Switching reasons:** Recent reviewers mention switching to Pollfish for its lower cost per completion and transparent pricing structure.

### What are the best alternatives to SurveyMonkey and Pollfish?

The top three alternatives to SurveyMonkey and Pollfish are SurveySparrow, Jotform, and Qualtrics Market Research.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Cost effective compared to other survey products | Ease of Use (375 all-time mentions) |
| [Pollfish](https://www.g2.com/products/pollfish/reviews) | 4.6/5 (57 reviews) | Small-Business | Transparent, economical pricing | Customer Support (7 all-time mentions) |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | Intuitive interface and easy survey creation |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,419 reviews) | Small-Business | — | Highly customizable forms and templates |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | Advanced analytics and robust survey logic |

### Which Survey features should I prioritize when comparing SurveyMonkey and Pollfish?

Buyers should prioritize ease of use, customization, support quality, survey creation features, and pricing transparency when comparing SurveyMonkey and Pollfish.

- **Ease of Use:** SurveyMonkey scores 9.2, Pollfish 8.8; SurveyMonkey has 375 all-time mentions for ease of use, Pollfish 7.
- **Customization:** SurveyMonkey has 61 all-time mentions for customization, Pollfish 2 for limited customization.
- **Support Quality:** Pollfish scores 9.2, SurveyMonkey 8.5; Pollfish has 7 all-time mentions for customer support, SurveyMonkey 73.
- **Survey Creation Features:** SurveyMonkey has 171 all-time mentions for ease of creation, Pollfish 5.
- **Pricing Transparency:** Pollfish is frequently cited for transparent, economical pricing in recent reviews; SurveyMonkey is often cited as expensive (116 all-time mentions).

### What are the pros and cons of SurveyMonkey vs Pollfish?

SurveyMonkey's headline strength is ease of use, while Pollfish is most praised for its customer support and transparent pricing.

- **SurveyMonkey strengths:** Ease of use (375 all-time mentions), intuitive interface (120), templates (88), customization (61), and integrations (53).
- **SurveyMonkey trade-offs:** Expensive features (116), limited customization (62), and poor visualization (33).
- **Pollfish strengths:** Customer support (7 all-time mentions), ease of use (7), quick setup (6), transparent pricing, and efficient survey deployment.
- **Pollfish trade-offs:** Limited customization (2), some survey quality concerns, and less advanced data visualization (1).

### Is SurveyMonkey or Pollfish better for small businesses?

Pollfish is the better fit for small businesses, with higher reviewer satisfaction and a strong focus on small-business needs.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers highlight ease of use and quick setup, but note pricing can be steep for small teams.
- **Pollfish:** Largest segment is Small-Business; reviewers consistently praise Pollfish for transparent, economical pricing and fast, helpful support, making it attractive for small-business budgets and timelines.

### Which Survey platform has better integrations?

SurveyMonkey is favored for integrations, with more reviewer-cited mentions and broader integration support.

- **SurveyMonkey:** Integrations are cited in 53 all-time reviews, with recent mentions of CRM and Outlook integrations.
- **Pollfish:** Reviewers mention integration with third-party applications and cross-platform use, but with fewer cited integration mentions.

### How do SurveyMonkey and Pollfish compare on customer support?

Pollfish is rated higher for Quality of Support, with a 0.7-point advantage over SurveyMonkey (9.2 vs 8.5).

- **SurveyMonkey:** Reviewers describe support as generally helpful, but some cite slow response times and technical limitations.
- **Pollfish:** Reviewers consistently praise Pollfish's fast, helpful, and proactive customer support, with multiple mentions of immediate responses and willingness to assist via chat or Zoom.

### Which is easier to implement, SurveyMonkey or Pollfish?

SurveyMonkey and Pollfish are rated within 0.3 points on Ease of Setup (9.0 vs 8.7), indicating near parity.

- **SurveyMonkey:** Reviewers highlight quick and straightforward setup, with many citing ease of onboarding and use of templates.
- **Pollfish:** Reviewers describe setup as easy and intuitive, with some noting a slight learning curve for advanced logic but overall fast implementation.

### Which product has better Surveys?

SurveyMonkey and Pollfish both deliver strong survey capabilities, with SurveyMonkey leading in reviewer-cited strengths and Pollfish praised for speed and targeting.

- **SurveyMonkey:** 375 all-time mentions for ease of use, 171 for ease of creation, and 86 for features; focus feature is Surveys.
- **Pollfish:** 7 all-time mentions for ease of use, 6 for quick setup, and 5 for ease of creation; reviewers highlight fast survey deployment and targeted audience reach.

Alternatives

**Pollfish Alternatives**

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey")

[
Alchemer Survey
](/products/alchemer-survey/reviews)

 ![Centiment](https://images.g2crowd.com/uploads/product/hd_favicon/413ca2da7be7fd1d102db3d41d4b904d/centiment.svg "Centiment")

[
Centiment
](/products/centiment/reviews)

 ![Zoho Survey](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_01c2188b38a7cf07b0e75d396145d688/zoho-survey.jpg "Zoho Survey")

[
Zoho Survey
](/products/zoho-survey/reviews)

**SurveyMonkey Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)