G2 reviewers report that Poka.io excels in overall user satisfaction, reflected in its higher ratings across various metrics, including quality of support and ease of use. Users appreciate features like the paperless submission of forms and the ability to observe frontline workers' development, which boosts morale.
Users say that SwipeGuide (powered by L2L) stands out for its ease of access and implementation. Many find the customer support exceptional, noting that it surpasses other programs they've tried, which can be a significant advantage for teams needing quick assistance.
Reviewers mention that while Poka.io has a robust set of features, it sometimes faces challenges in meeting specific workflow needs, with some users highlighting configuration difficulties. In contrast, SwipeGuide offers a more flexible approach with various options for comments and suggestions from both admins and users.
According to verified reviews, Poka.io's implementation process is praised for its speed and intuitiveness, making it easier for teams to get started. Users specifically highlight the Work Instructions and Skill features as valuable tools for enhancing productivity.
G2 reviewers note that while SwipeGuide has a slightly lower overall satisfaction score, it still provides a user-friendly experience, particularly with its video support that opens up numerous instructional possibilities. This can be particularly beneficial for teams looking to enhance training and onboarding processes.
Users report that Poka.io's strong market presence and higher total number of reviews lend credibility to its performance, suggesting a more established user base. However, SwipeGuide's focus on customization and user engagement features, like collaboration tools, may appeal to teams looking for a more tailored solution.
After confirming that several prerequisites are in place, such as Wifi and mobile devices for example, Poka can be implemented in 6 weeks and in some cases,...Read more
How does Poka ensure version control of work instructions? How does Poka help us track documentation in order to achieve ISO certification?
2 Comments
Official Response from Poka.io
All work instructions (and Issues) in Poka are approved through a corporate-defined process prior to their being made available. Any changes must be approved...Read more
Do I need wi-fi in my factory to use Poka?
2 Comments
Official Response from Poka.io
Poka is a cloud-based application that delivers the most value when it can be used at the time and place of need by frontline workers on mobile devices. So...Read more
SwipeGuide is used to easily and rapidly prepare digitized job aids which are quickly accessible and assist shop floor employees in performing tasks is a...Read more
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