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Compare Poka.io and ScreenSteps

See this
side-by-side comparison of Poka.io vs. ScreenSteps
based on preference data from user reviews. Poka.io rates 4.6/5 stars with 21 reviews. By contrast, ScreenSteps rates 4.5/5 stars with 28 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Poka.io
Poka.io
(21)
4.6 out of 5
Poka.io
ScreenSteps
ScreenSteps
(28)
4.5 out of 5
ScreenSteps
Star Rating
Poka.io
Poka.io
ScreenSteps
ScreenSteps
Market Segments
Poka.io
Poka.io
Mid-Market (68.4% of reviews)
ScreenSteps
ScreenSteps
Mid-Market (55.6% of reviews)
Entry Level Price
Poka.io
Poka.io
No pricing information available
ScreenSteps
ScreenSteps
Starting at $150 per month billed annually - $180/month when billed monthly

Poka.io vs ScreenSteps

When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.

  • Reviewers felt that ScreenSteps meets the needs of their business better than Poka.io.
  • When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Poka.io over ScreenSteps.
Categories
Shared Categories
Poka.io
Poka.io
ScreenSteps
ScreenSteps
Poka.io and ScreenSteps are categorized as Work Instructions
Unique Categories
ScreenSteps
ScreenSteps is categorized as Contact Center Knowledge Base and Enterprise Wiki
Pricing
Poka.io
Poka.io Pricing
Free Trial Unavailable
ScreenSteps
ScreenSteps Pricing
Standard
Starting at $150per month billed annually - $180/month when billed monthly
Advanced
Starting at $300per month billed annually - $360/month when billed monthly
Add-ons
Starting at $100per month
Free Trial
Ask a Question

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Ratings
Meets Requirements
Poka.io
Poka.io
8.4
Responses: 16
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Use
Poka.io
Poka.io
9.0
Responses: 16
ScreenSteps
ScreenSteps
9.1
Responses: 25
Ease of Setup
Poka.io
Poka.io
8.2
Responses: 10
ScreenSteps
ScreenSteps
9.4
Responses: 17
Ease of Admin
Poka.io
Poka.io
8.2
Responses: 10
ScreenSteps
ScreenSteps
9.4
Responses: 18
Quality of Support
Poka.io
Poka.io
9.1
Responses: 16
ScreenSteps
ScreenSteps
9.6
Responses: 21
Ease of Doing Business With
Poka.io
Poka.io
9.3
Responses: 7
ScreenSteps
ScreenSteps
9.7
Responses: 17
Product Direction (% positive)
Poka.io
Poka.io
10.0
Responses: 16
ScreenSteps
ScreenSteps
7.7
Responses: 25
Features
Guide Options
Rich Text Editor
Poka.io
Poka.io
7.9
Responses: 8
ScreenSteps
ScreenSteps
Not enough data available
Drag and Drop Editor
Poka.io
Poka.io
Feature Not Available
ScreenSteps
ScreenSteps
Not enough data available
Page Templates
Poka.io
Poka.io
7.3
Responses: 10
ScreenSteps
ScreenSteps
Not enough data available
Video Tutorials
Poka.io
Poka.io
8.7
Responses: 10
ScreenSteps
ScreenSteps
Not enough data available
Document Upload
Poka.io
Poka.io
8.9
Responses: 9
ScreenSteps
ScreenSteps
Not enough data available
Knowledge Base
Q & A
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Link Sharing
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Searchable
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Guide Tools
Prerequisites
Poka.io
Poka.io
8.3
Responses: 5
ScreenSteps
ScreenSteps
Not enough data available
Workflows
Poka.io
Poka.io
7.9
Responses: 7
ScreenSteps
ScreenSteps
Not enough data available
Training Modules
Poka.io
Poka.io
8.5
Responses: 8
ScreenSteps
ScreenSteps
Not enough data available
Analytics
Poka.io
Poka.io
6.9
Responses: 7
ScreenSteps
ScreenSteps
Not enough data available
Security
Verification
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Role-Based Permission
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Public vs Private
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Access Options
Multi-Language Support
Poka.io
Poka.io
7.9
Responses: 7
ScreenSteps
ScreenSteps
Not enough data available
Mobile Device Support
Poka.io
Poka.io
8.9
Responses: 9
ScreenSteps
ScreenSteps
Not enough data available
Single Sign-On (SSO)
Poka.io
Poka.io
9.4
Responses: 6
ScreenSteps
ScreenSteps
Not enough data available
Content
Trackable Analytics
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Import
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
File Viewing
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Update Notifications
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Communication
Social Features
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Tagging
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Upload
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Comments
Poka.io
Poka.io
Not enough data available
ScreenSteps
ScreenSteps
Not enough data available
Reviewers' Company Size
Reviewers of both Poka.io and ScreenSteps were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Poka.io
Poka.io
10.5%
ScreenSteps
ScreenSteps
40.7%
Mid-Market
(51-1000 emp.)
Poka.io
Poka.io
68.4%
ScreenSteps
ScreenSteps
55.6%
Enterprise
(> 1000 emp.)
Poka.io
Poka.io
21.1%
ScreenSteps
ScreenSteps
3.7%
Reviewers' Industry
Poka.io
Poka.io Industry
Packaging and Containers
15.8%
Food Production
15.8%
Food & Beverages
15.8%
Glass, Ceramics & Concrete
10.5%
Consumer Goods
10.5%
Other
31.6%
ScreenSteps
ScreenSteps Industry
Computer Software
57.1%
Publishing
7.1%
Internet
7.1%
Financial Services
7.1%
Real Estate
3.6%
Other
17.9%
Reviews
Most Helpful Favorable Review
Poka.io
Eric J.
Administrator in Packaging and Containers

The ability to store and track training.

ScreenSteps
G
Administrator in Real Estate

Getting started with ScreenSteps was easy. It isn't hard to figure out how to setup your users and access levels. There were many resources available to assist as well.

Most Helpful Critical Review
ScreenSteps
GP
Administrator in Publishing

Integration with other services is limited and because it is more of a manual it is not a good solution for dynamic self-help.

Discussions
Poka.io
Poka.io Discussions
What is an average implementation time for Poka?
1 comment
Offical Response from Poka.io
With support from the Poka Professional Services team, customers can get up and running anywhere from one to three months on average. This varies by client...Read more
How does Poka ensure version control of work instructions? How does Poka help us track documentation in order to achieve ISO certification?
1 comment
Offical Response from Poka.io
Any change to a work instruction in Poka creates a new version that needs to be approved prior to being made available to users. Earlier versions are...Read more
Do I need wi-fi in my factory to use Poka?
1 comment
Offical Response from Poka.io
Yes. A key premise, and strength, of Poka is access to information in real-time, when and where you need it. Read more
ScreenSteps
ScreenSteps Discussions
Monty the Mongoose crying
ScreenSteps has no discussions with answers
Screenshots
ScreenSteps
ScreenSteps Screenshots
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