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Compare Poka.io and ScreenSteps 
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At a Glance
Market Segments
Mid-Market (67.5% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $100.00 10 User Per Month
Poka.io
Star Rating
(208)4.7 out of 5
Market Segments
Mid-Market (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Poka.ioScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenSteps excels in user experience, highlighting its intuitive setup and fast support. Users appreciate how easy it is to create and manage content, making it a valuable tool for both internal and external documentation.
- Users say that Poka.io offers unique features for frontline workers, such as work instructions and skill tracking, which can significantly boost morale and productivity. This focus on operational efficiency is a strong point for teams looking to enhance their workforce capabilities.
- Reviewers mention that while ScreenSteps has a smaller user base, it garners high satisfaction ratings, particularly for its quality of support and ease of use. Many users have noted the software's ability to streamline their documentation processes effectively.
- According to verified reviews, Poka.io has a broader market presence, with a higher percentage of users from the mid-market segment. This could indicate a more diverse range of use cases, but some users feel it may lack the personalized touch that ScreenSteps provides.
- Users highlight that ScreenSteps' rich text editor and document upload features are particularly well-received, allowing for customized content creation. This flexibility is often cited as a reason for recommending the software to others.
- Reviewers note that while Poka.io has made strides in its product direction, some features, like analytics and training modules, do not match the high standards set by ScreenSteps, which consistently receives praise for its comprehensive training resources.
Pricing
Entry-Level Pricing
Poka.io
No pricing availableScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Poka.io
No trial information availableScreenSteps
Free Trial is available
Ratings
Meets Requirements
8.6
186
9.2
38
Ease of Use
8.9
190
9.2
38
Ease of Setup
8.1
154
9.3
28
Ease of Admin
8.3
134
9.2
30
Quality of Support
8.8
179
9.6
33
Has the product been a good partner in doing business?
8.9
120
9.7
29
Product Direction (% positive)
9.6
188
8.1
36
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Workflow & Automation
8.1
117
Not enough data
7.9
114
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Feature Not Available
Not enough data
7.6
109
Not enough data
8.5
117
Not enough data
Analytics & Reporting
8.0
113
Not enough data
7.3
111
Not enough data
Feature Not Available
Not enough data
Enterprise Management
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Knowledge Capture
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.4
74
Not enough data
7.1
74
Not enough data
7.2
75
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
7.7
5
Not enough data
Guide Options
7.7
118
9.7
5
Feature Not Available
9.7
6
8.0
122
9.3
5
8.5
129
9.7
5
8.8
127
9.4
6
Guide Tools
8.5
114
Not enough data
8.4
118
Not enough data
8.8
130
9.0
5
7.7
126
9.0
5
Access Options
8.4
118
Not enough data
8.6
123
Not enough data
8.7
117
Not enough data
Task Tracking
8.7
102
Not enough data
8.2
97
Not enough data
8.8
103
Not enough data
Checklist Options
8.3
100
Not enough data
8.2
92
Not enough data
8.3
92
Not enough data
Software Availability
8.2
95
Not enough data
8.3
102
Not enough data
9.0
103
Feature Not Available
9.2
102
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Poka.io and ScreenSteps are categorized as Standard Operating Procedures and Work Instructions
Unique Categories
Poka.io is categorized as Connected Worker Platform
ScreenSteps is categorized as Knowledge Base and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
Poka.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food Production
26.2%
Manufacturing
19.4%
Food & Beverages
11.2%
Packaging and Containers
7.8%
Consumer Goods
6.8%
Other
28.6%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Discussions
What is an average implementation time for Poka?
2 Comments
Official Response from Poka.io
After confirming that several prerequisites are in place, such as Wifi and mobile devices for example, Poka can be implemented in 6 weeks and in some cases,...Read more
How does Poka ensure version control of work instructions? How does Poka help us track documentation in order to achieve ISO certification?
2 Comments
Official Response from Poka.io
All work instructions (and Issues) in Poka are approved through a corporate-defined process prior to their being made available. Any changes must be approved...Read more
Do I need wi-fi in my factory to use Poka?
2 Comments
Official Response from Poka.io
Poka is a cloud-based application that delivers the most value when it can be used at the time and place of need by frontline workers on mobile devices. So...Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
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