# Pointerpro vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface that simplifies the process of creating, sharing, and analyzing surveys. One user mentioned, &quot;I like how easy SurveyMonkey makes it to create, share, and analyze surveys, especially with its improved reporting and insights features.&quot;
- **Users say** that Pointerpro offers a visually appealing user interface that enhances the respondent experience. Reviewers appreciate the customization options, stating, &quot;The standout feature for us is the user interface... our clients regularly provide positive feedback about how easy the surveys are to complete.&quot;
- **According to verified reviews** , SurveyMonkey&#39;s extensive feature set, including the benchmark comparison feature, allows users to contextualize their results against similar organizations. This capability is particularly valued by users who want to understand their performance metrics better.
- **Reviewers mention** that while Pointerpro provides a solid platform for creating interactive assessments, it may not match the breadth of features offered by SurveyMonkey. Users noted that Pointerpro&#39;s logic features are flexible, but some felt that the overall survey distribution options were more limited compared to SurveyMonkey&#39;s diverse methods.
- **G2 reviewers highlight** that SurveyMonkey&#39;s strong market presence and higher overall satisfaction scores reflect its reliability and effectiveness in meeting user needs. With a G2 Score of 88.57, it stands out as a preferred choice for many small businesses looking for a comprehensive survey solution.
- **Users report** that Pointerpro shines in its support quality, with many praising the responsiveness and helpfulness of the support team. One user noted, &quot;Pointerpro makes it easy to build interactive assessments... the report builder is incredibly useful,&quot; indicating that while the platform may have fewer features, the support enhances the overall experience.



| | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 178 | 23,902 | 
| **Largest Market Segment** | Small-Business (68.8% of reviews) | Small-Business (36.7% of reviews) | 
| **Entry Level Price** | $69.00 Per Month | Contact Us | 

---
## Top Pros & Cons

### Pointerpro

Pros:
- Ease of Use (12 reviews)
- Customer Support (8 reviews)

Cons:
- Learning Curve (4 reviews)
- Limited Customization (4 reviews)

### SurveyMonkey

Pros:
- Ease of Use (344 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (112 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Pointerpro | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.8 (142 reviews) | 9.0 (20961 reviews) | 
  | **Ease of Use** | 8.1 (143 reviews) | 9.2 (21100 reviews) | 
  | **Ease of Setup** | 8.2 (116 reviews) | 9.0 (8448 reviews) | 
  | **Ease of Admin** | 8.5 (104 reviews) | 8.9 (7832 reviews) | 
  | **Quality of Support** | 9.1 (138 reviews) | 8.5 (14838 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (103 reviews) | 8.8 (6867 reviews) | 
  | **Product Direction (% positive)** | 8.9 (138 reviews) | 7.7 (20441 reviews) | 

---
## Pricing

### Pointerpro

#### Entry-Level Pricing

Plan: Professional

Price: $69.00 Per Month

Description: Interactive questionnaires with personalized outcomes and emails

Key Features:
- Unlimited questionnaires &amp; questions
- Unlimited questionnaires &amp; questions
- Removable Pointerpro Branding

[Browse all 4 editions](https://www.g2.com/products/pointerpro/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration &amp; Productivity

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Basics

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 

#### Content

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 

#### Data

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

#### Agentic AI - Exit Interview Management

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Assessment

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | 8.2/10 | 72 |
| **SurveyMonkey** | N/A | N/A |

#### Assessment delivery

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Question variety** | 8.6 (59 reviews) | Not enough data | 
| **Real-time assessment** | 8.6 (56 reviews) | Not enough data | 
| **Pre-made content** | 7.3 (49 reviews) | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Weighted Questions** | Not enough data | Not enough data | 
| **Skills Assessment** | Not enough data | Not enough data | 

#### Grading and reporting

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Automated grading** | 8.4 (50 reviews) | Not enough data | 
| **Gamification** | 6.9 (48 reviews) | Not enough data | 
| **Analytics dashboard** | 7.7 (59 reviews) | Not enough data | 
| **Reporting** | 8.4 (59 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Administration

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **White-labeling** | 9.0 (53 reviews) | Not enough data | 
| **Mobile compatibility** | 8.5 (56 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Live Results Sharing** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Test/Quiz Creation** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Content Sharing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Certification &amp; Licensing** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Skill Testing** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Pre-Employment Testing** | Not enough data | Not enough data | 
| **Skills Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Proctoring** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Automated Proctoring** | Not enough data | Not enough data | 
| **Student Portal** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Offline Tests** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Quizzes** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Time Limits** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Lock Down** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Course Authoring** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Online Tests** | Not enough data | Not enough data | 
| **Test Scheduling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Student Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | 8.0/10 | 366 |

#### Feedback Management

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.9 (162 reviews) | 
| **Segmentation** | Not enough data | 8.3 (164 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (220 reviews) | 

#### Feedback Analysis

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (157 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.0 (154 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.9 (152 reviews) | 

#### Feedback Sources

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.2 (157 reviews) | 
| **Surveys** | Not enough data | 9.3 (302 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (135 reviews) | 

#### Generative AI

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (146 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (89 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | 8.2/10 | 53 |
| **SurveyMonkey** | 8.3/10 | 1895 |

#### Survey Management

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 8.4 (49 reviews) | 9.1 (1603 reviews) | 
| **Customizable Questions** | 8.5 (46 reviews) | 8.9 (1485 reviews) | 
| **Templates** | 7.1 (45 reviews) | 8.6 (1371 reviews) | 
| **Survey Distribution** | 8.1 (42 reviews) | 8.9 (1467 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Question Branching** | 8.4 (46 reviews) | 8.4 (1184 reviews) | 
| **Branding** | 8.8 (49 reviews) | 8.2 (1221 reviews) | 
| **Multimedia Support** | 8.4 (41 reviews) | 8.1 (1062 reviews) | 
| **Multilingual Surveys** | 8.0 (38 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Reporting &amp; Analytics** | 8.3 (49 reviews) | 8.6 (1488 reviews) | 
| **BI Tools Integration** | 6.8 (33 reviews) | 8.0 (943 reviews) | 
| **Data Exporting** | 8.6 (45 reviews) | 8.5 (1292 reviews) | 
| **Permissions** | 8.5 (39 reviews) | 8.4 (1137 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | 7.6 (144 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.7 (156 reviews) | 
| **Decision Making** | Feature Not Available | 8.1 (154 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&amp;A Management** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | 8.4/10 | 316 |

#### Customization

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.8 (233 reviews) | 
| **Conditional Logic** | Not enough data | 8.4 (218 reviews) | 
| **Multi-page Forms** | Not enough data | 8.8 (226 reviews) | 
| **Design** | Not enough data | 8.5 (264 reviews) | 
| **Forms Creation &amp; Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (172 reviews) | 
| **Offline Capability** | Not enough data | 7.8 (145 reviews) | 
| **Notifications** | Not enough data | 8.4 (210 reviews) | 
| **Payments** | Not enough data | 7.8 (145 reviews) | 
| **Mobile Forms** | Not enough data | 8.6 (208 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | 7.3/10 | 9 |
| **SurveyMonkey** | N/A | N/A |

#### Performance reviews

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **customizable forms** | 8.1 (9 reviews) | Not enough data | 
| **360 reviews** | 7.1 (8 reviews) | Not enough data | 

#### Feedback

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **requesting feedback** | 8.1 (9 reviews) | Not enough data | 
| **continuous feedback** | 6.7 (7 reviews) | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 

#### Data

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Dashboard and Reporting** | 6.9 (9 reviews) | Not enough data | 
| **Historical Analysis** | 6.9 (9 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Skills Assessment** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Rater Selection** | Not enough data | Not enough data | 
| **Appraisal History** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Self Assessment** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Performance Review Management** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Individual Development Plans** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **Individual Development Plans** | Not enough data | Not enough data | 
| **Career Development** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Learning &amp; Development** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | N/A | N/A |
| **SurveyMonkey** | 10.0/10 | 17 |

#### Survey Design - Consumer Insights Platforms

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry &amp; Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral &amp; Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | 10.0 (7 reviews) | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Rapid Research** | Not enough data | 10.0 (6 reviews) | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking &amp; Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Dashboards &amp; Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Pointerpro** | 7.7/10 | 7 |
| **SurveyMonkey** | N/A | N/A |

#### Platform Basics

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | 8.0 (5 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Feature Not Available | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Feature Not Available | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Peer-to-Peer Recognition** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Learning &amp; Development** | Not enough data | Not enough data | 
| **Social Engagement** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 

#### Platform

| Feature | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Customization ** | 7.2 (6 reviews) | Not enough data | 
| **Integration APIs** | 7.0 (5 reviews) | Not enough data | 
| **Internationalization** | 6.9 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.2 (6 reviews) | Not enough data | 
| **Activity Dashboard** | 8.1 (6 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Pointerpro (4):** [Assessment Software](https://www.g2.com/categories/assessment), [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management)

**Unique to SurveyMonkey (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Pointerpro | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 68.8% | 36.7% | 
| **Mid-Market** | 18.5% | 34.2% | 
| **Enterprise** | 12.7% | 29.1% | 

### By Industry

#### Pointerpro

- **Consulting:** 11.2%
- **Professional Training &amp; Coaching:** 8.8%
- **Marketing and Advertising:** 6.5%
- **Information Technology and Services:** 5.9%
- **Health, Wellness and Fitness:** 5.3%
- **Education Management:** 5.3%
- **Management Consulting:** 5.3%
- **Computer Software:** 4.1%
- **Financial Services:** 3.5%
- **Non-Profit Organization Management:** 3.5%
- **Other:** 40.6%

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital &amp; Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.9%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

---
## Alternatives

### Alternatives to Pointerpro

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2068 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5451 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1017 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) — 4.5/5 stars (1839 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1151 reviews)
- [Kahoot!](https://www.g2.com/products/kahoot/reviews) — 4.6/5 stars (405 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2068 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5451 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1017 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (476 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)

---
## Top Discussions

### Pointerpro

- Title: [how to het more survey](https://www.g2.com/discussions/how-to-het-more-survey) — 1 comment, 1 upvote
  > **Top comment:** "List and login then verify and complete the survey."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the &#39;Collect Responses&#39; section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pointerpro-vs-surveymonkey)

