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Compare Podium and YAPI

See this
side-by-side comparison of Podium vs. YAPI
based on preference data from user reviews. Podium rates 4.6/5 stars with 1,181 reviews. By contrast, YAPI rates 4.5/5 stars with 5 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Podium
Podium
(1,181)
4.6 out of 5
Podium
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Answer a few questions to help the Podium community
Have you used Podium before?
Yes
YAPI
YAPI
(5)
4.5 out of 5
YAPI
Answer a few questions to help the YAPI community
Have you used YAPI before?
Yes
Star Rating
Market Segments
Podium
Podium
Small-Business (53.7% of reviews)
YAPI
YAPI
Small-Business (80.0% of reviews)
Entry Level Price
Podium
Podium
No pricing information available
YAPI
YAPI
$199 per month

Podium vs YAPI

  • Reviewers felt that Podium meets the needs of their business better than YAPI.
  • When comparing quality of ongoing product support, Podium and YAPI provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of YAPI over Podium.
Pricing
Podium
Podium Pricing
Free Trial
YAPI
YAPI Pricing
True Paperless
$199per month
Patient Engagement
$199per month
The Works
$299per month
Dental Startup
$199per month
Free Trial Unavailable
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Ratings
Meets Requirements
Podium
Podium
9.3
Responses: 968
YAPI
YAPI
7.7
Responses: 5
Ease of Use
Podium
Podium
9.4
Responses: 975
YAPI
YAPI
7.7
Responses: 5
Ease of Setup
Podium
Podium
9.4
Responses: 461
YAPI
YAPI
Not enough data available
Ease of Admin
Podium
Podium
9.5
Responses: 470
YAPI
YAPI
Not enough data available
Quality of Support
Podium
Podium
9.3
Responses: 902
YAPI
YAPI
9.3
Responses: 5
Ease of Doing Business With
Podium
Podium
9.5
Responses: 478
YAPI
YAPI
Not enough data available
Product Direction (% positive)
Podium
Podium
9.1
Responses: 961
YAPI
YAPI
10.0
Responses: 5
Reviewers' Company Size
Reviewers of both Podium and YAPI were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Podium
Podium
53.7%
YAPI
YAPI
80.0%
Mid-Market
(51-1000 emp.)
Podium
Podium
40.8%
YAPI
YAPI
20.0%
Enterprise
(> 1000 emp.)
Podium
Podium
5.6%
YAPI
YAPI
0%
Reviewers' Industry
Podium
Podium Industry
Automotive
24.0%
Retail
14.9%
Furniture
8.4%
Consumer Services
7.3%
Construction
5.6%
Other
39.8%
YAPI
YAPI Industry
Medical Practice
40.0%
Hospital & Health Care
40.0%
Health, Wellness and Fitness
20.0%
Other
0.0%
Reviews
Most Helpful Favorable Review
Podium
Joseph M.
User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

YAPI
Jack H.
User in Health, Wellness and Fitness

We can communicate with staff when they are with patients, instead of having to interrupt cleanings, exams, etc.

Most Helpful Critical Review
Podium
Ashley A.
User in Automotive

I don't like that contacts can't be reentered (ie. Phone number then by email) having multiple ways to contact would be best. Not having notifications from all staff conversations and issues with the link are agrovating

YAPI
Ashley R.
User in Hospital & Health Care

I don’t like having to do double the work I’m that you still have to sign in with dentrix first

Discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 comments
BK
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 comments
G2
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
What is the best way to get notified from Podium?
2 comments
SR
Your customers can reach you anytime on your Podium number.Read more
YAPI
YAPI Discussions
Monty the Mongoose crying
YAPI has no discussions with answers
Screenshots
Videos
Podium
Podium Videos
Video Preview

Interaction Management is about more than just a single product. It's about creating an experience for your customers that is convenient, personal and real. Podium co-founder and CEO Eric Rea explains what Interaction Management is and how the Podium can help you get more reviews, faster customer feedback, more leads and more repeat business.

YAPI
YAPI Videos
No videos provided
Downloads
YAPI
YAPI Downloads
No downloads provided
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