Compare Podium and YAPI
See this
side-by-side comparison of Podium vs. YAPI
based on preference data from user reviews. Podium rates 4.6/5 stars with 1,181 reviews. By contrast, YAPI rates 4.5/5 stars with 5 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Podium vs YAPI
- Reviewers felt that Podium meets the needs of their business better than YAPI.
- When comparing quality of ongoing product support, Podium and YAPI provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of YAPI over Podium.
Categories
Shared Categories
Podium and YAPI share no categories
Pricing
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‐
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Free Trial
True Paperless
$199per month
Patient Engagement
$199per month
The Works
$299per month
Dental Startup
$199per month
Free Trial Unavailable
Ratings
Meets Requirements
Podium
Responses: 968
YAPI
Responses: 5
Ease of Use
Podium
Responses: 975
YAPI
Responses: 5
Ease of Setup
Podium
Responses: 461
YAPI
Not enough data availableEase of Admin
Podium
Responses: 470
YAPI
Not enough data availableQuality of Support
Podium
Responses: 902
YAPI
Responses: 5
Ease of Doing Business With
Podium
Responses: 478
YAPI
Not enough data availableProduct Direction (% positive)
Podium
Responses: 961
YAPI
Responses: 5
Reviewers' Company Size
Reviewers of both Podium and YAPI were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Podium
YAPI
Mid-Market
(51-1000 emp.)
Podium
YAPI
Enterprise
(> 1000 emp.)
Podium
YAPI
Reviewers' Industry
Automotive
24.0%
Retail
14.9%
Furniture
8.4%
Consumer Services
7.3%
Construction
5.6%
Other
39.8%
Medical Practice
40.0%
Hospital & Health Care
40.0%
Health, Wellness and Fitness
20.0%
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‐
Other
0.0%
Reviews
Most Helpful Favorable Review
Joseph M.
User in Retail
I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.
Jack H.
User in Health, Wellness and Fitness
We can communicate with staff when they are with patients, instead of having to interrupt cleanings, exams, etc.
Most Helpful Critical Review
Ashley A.
User in Automotive
I don't like that contacts can't be reentered (ie. Phone number then by email) having multiple ways to contact would be best. Not having notifications from all staff conversations and issues with the link are agrovating
Ashley R.
User in Hospital & Health Care
I don’t like having to do double the work I’m that you still have to sign in with dentrix first
Discussions
How can I make people interact with the chat feature better?
3 comments
BK
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 comments
G2
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
What is the best way to get notified from Podium?
2 comments
SR
Your customers can reach you anytime on your Podium number.Read more
YAPI has no discussions with answers
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