Compare Podium and Weave 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Small-Business (93.1% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $249.00 1 Location Per Month
Podium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansWeave
Star Rating
(430)4.6 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1 Location Per Month
Learn more about WeaveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer communication, with users appreciating its ability to consolidate text messages, reviews, and customer interactions into one platform. This integration allows for quick responses, which is a significant time-saver for businesses.
- Users say Weave stands out for its real-time texting capabilities, enabling office staff to respond swiftly to urgent matters. The ability to mark texts as "unread" is particularly praised, allowing team members to manage communications effectively without losing track of important messages.
- Reviewers mention that both Podium and Weave offer user-friendly interfaces, but Weave's navigation is highlighted as particularly intuitive. Users find it easy to contact patients and schedule messages, enhancing overall efficiency in daily operations.
- According to verified reviews, Podium's strength lies in its comprehensive review collection features, which help businesses maintain a positive reputation. Users appreciate how the platform simplifies the process of gathering and managing customer feedback.
- G2 reviewers note that while Podium has a solid performance in customer communication, Weave outperforms in call management and integrations, with users praising features like voicemail transcription and the handy call popping feature that provides quick access to client information.
- Users highlight that both platforms have their strengths, but Podium's focus on messaging and review management may appeal more to businesses prioritizing customer engagement, while Weave's robust call handling and integration capabilities cater well to those needing comprehensive communication solutions.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Weave
Weave
Starting at $249.00
1 Location Per Month
- VOIP Phones
- Bulk Texting
- Phone Tree
Free Trial
Podium
No trial information availableWeave
No trial information availableRatings
Meets Requirements
9.1
1,738
9.1
340
Ease of Use
9.3
1,757
9.4
349
Ease of Setup
9.1
1,088
9.1
244
Ease of Admin
9.3
889
9.4
205
Quality of Support
9.0
1,615
8.9
336
Has the product been a good partner in doing business?
9.2
907
9.2
205
Product Direction (% positive)
9.0
1,724
9.6
339
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Not enough data
Channels
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Information Flow
Not enough data
8.9
94
Not enough data
8.2
83
Not enough data
8.4
90
Patient Experience
Not enough data
8.8
96
Not enough data
9.1
95
Not enough data
9.5
105
Not enough data
9.4
104
Platform
Not enough data
9.5
128
Not enough data
9.6
130
Not enough data
9.2
121
Not enough data
9.4
122
Not enough data
9.7
127
Not enough data
9.6
124
Not enough data
9.5
118
Not enough data
9.4
118
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
Not enough data
9.3
240
|
Verified
Not enough data
8.4
187
Not enough data
8.6
239
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Patient Convenience
Not enough data
7.7
37
Not enough data
7.9
38
Not enough data
8.9
38
Not enough data
8.6
38
Not enough data
8.6
37
Administration
Not enough data
8.8
37
Not enough data
9.4
38
Not enough data
7.6
34
Not enough data
Feature Not Available
Not enough data
7.8
35
Not enough data
8.7
36
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Not enough data
Platform
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Patient-Centered Functions
Not enough data
8.4
104
Not enough data
8.9
121
Not enough data
Feature Not Available
Not enough data
9.6
134
Not enough data
Feature Not Available
Operations
Not enough data
9.4
121
Not enough data
9.0
115
Not enough data
8.4
103
Not enough data
9.0
110
Not enough data
9.2
121
Not enough data
8.4
104
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Business Management
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
Feature Not Available
Marketing
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
8.9
9
Practice Management
Not enough data
8.1
9
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
9
Platform Tools
Not enough data
8.1
9
Not enough data
8.3
10
Not enough data
9.4
11
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
8.9
6
6.5
11
9.7
6
6.2
10
8.6
6
5.8
11
9.2
6
5.8
10
6.9
6
6.5
10
9.3
5
Basic Communication
8.4
42
9.6
8
Feature Not Available
4.8
7
Feature Not Available
10.0
8
Feature Not Available
4.8
7
Feature Not Available
6.2
7
7.3
37
8.3
7
Agentic AI - VoIP Providers
6.0
7
7.0
5
6.0
7
7.7
5
6.2
7
9.0
5
6.7
7
8.0
5
Access
Feature Not Available
8.3
7
Feature Not Available
6.7
7
Feature Not Available
9.2
8
Advanced Features
6.7
39
9.8
8
Feature Not Available
9.0
7
8.1
39
9.8
7
Agentic AI - Veterinary Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
631
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
649
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Weave are categorized as VoIP Providers
Unique Categories
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Weave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Medical Practice
34.9%
Hospital & Health Care
25.2%
Health, Wellness and Fitness
20.8%
Veterinary
8.2%
Accounting
1.2%
Other
9.7%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
What does the company weave do?
2 Comments
VR
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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