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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Enterprise (51.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $20,000.00 Per Year
Podium
Star Rating
(2,036)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansVibes
Star Rating
(51)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20,000.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vibes excels in Bulk SMS functionality, scoring 9.6, which reviewers mention is particularly beneficial for large-scale marketing campaigns, while Podium's score of 8.7 indicates it may not be as robust in this area.
- Reviewers mention that Podium offers superior Two-Way Text Messaging capabilities, with a score of 9.0 compared to Vibes' 7.8, highlighting that users appreciate the ease of engaging in real-time conversations with customers.
- G2 users note that Vibes has a strong performance in MMS Marketing, scoring 9.3, which reviewers say is essential for businesses looking to enhance their multimedia messaging strategies, whereas Podium's score of 8.5 suggests it may not provide the same level of service.
- Users on G2 report that Podium shines in Ease of Use with a score of 9.3, which reviewers mention makes it more accessible for small businesses, while Vibes' score of 8.6 indicates it may require a steeper learning curve.
- Reviewers mention that Vibes has a higher Quality of Support rating at 9.3, which users say is crucial for enterprises needing reliable assistance, while Podium's score of 9.0, although strong, may not meet the same level of expectation for larger organizations.
- Users say that Podium's Campaign Scheduling feature, scoring 8.0, is more user-friendly compared to Vibes' score of 8.0, but they note that Vibes offers more advanced customization options, which can be a deciding factor for businesses with specific needs.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Vibes
Platform Professional
Starting at $20,000.00
Per Year
Intelligent mobile-first engagement across SMS, MMS, RCS, Mobile Wallet and Push Notifications designed for organizations with newer, growing and highly strategic mobile marketing programs.
- Full access to every marketing channel – SMS, MMS, RCS, Wallet, Push and more
- Unlimited platform seats/users
- Dedicated Vibes Customer Success manager
Free Trial
Podium
No trial information availableVibes
No trial information availableRatings
Meets Requirements
9.1
1,727
8.8
48
Ease of Use
9.3
1,746
8.7
49
Ease of Setup
9.1
1,079
9.0
36
Ease of Admin
9.3
881
8.8
22
Quality of Support
9.0
1,605
9.5
47
Has the product been a good partner in doing business?
9.2
898
9.5
21
Product Direction (% positive)
9.0
1,713
9.5
48
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
157
Not enough data
7.6
206
Not enough data
9.1
221
Not enough data
Feature Not Available
Not enough data
Channels
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
152
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Campaigns
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.9
7
Analytics
Not enough data
8.3
7
Not enough data
7.4
7
Optimization
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
8.6
7
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
229
|
Verified
9.7
33
|
Verified
9.3
239
|
Verified
7.5
29
|
Verified
8.4
186
9.3
32
|
Verified
8.6
238
|
Verified
8.9
31
|
Verified
8.3
213
|
Verified
9.1
32
|
Verified
8.4
215
|
Verified
9.3
30
|
Verified
8.5
233
|
Verified
7.7
28
|
Verified
8.5
216
|
Verified
Feature Not Available
SMS Platform
8.5
223
|
Verified
8.5
31
|
Verified
8.6
223
|
Verified
8.4
31
|
Verified
Feature Not Available
Feature Not Available
7.6
201
|
Verified
6.9
22
Feature Not Available
9.5
31
|
Verified
8.2
206
|
Verified
8.2
30
|
Verified
Agentic AI - SMS Marketing
5.7
24
6.7
5
6.1
24
6.3
5
6.6
24
7.4
7
6.4
24
6.1
6
5.8
24
7.2
6
5.7
24
6.9
6
Channels
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
15
Not enough data
9.3
15
Not enough data
9.0
15
Not enough data
Automation - AI Agents
8.7
15
Not enough data
8.6
16
Not enough data
8.5
16
Not enough data
8.9
16
Not enough data
8.9
16
Not enough data
Platform
9.1
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
Autonomy - AI Agents
8.7
15
Not enough data
8.9
15
Not enough data
8.7
15
Not enough data
8.0
15
Not enough data
Generative AI
8.6
15
Not enough data
8.8
15
Not enough data
Responses
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Not enough data
Support Automation
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Not enough data
Generative AI
7.5
152
Not enough data
7.5
154
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
697
|
Verified
Not enough data
9.0
722
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
9.1
629
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Analysis
Not enough data
8.1
20
Not enough data
8.3
25
|
Verified
Not enough data
7.8
18
|
Verified
Not enough data
7.8
20
|
Verified
Campaigns
Not enough data
8.0
20
|
Verified
Not enough data
8.3
24
|
Verified
Not enough data
9.0
24
|
Verified
Not enough data
8.0
23
Not enough data
7.3
18
|
Verified
Not enough data
7.7
21
|
Verified
Engagement
Not enough data
9.2
24
Platform
Not enough data
8.6
23
Not enough data
8.3
22
|
Verified
Not enough data
7.6
18
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Vibes are categorized as SMS Marketing
Unique Categories
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vibes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Retail
37.3%
Marketing and Advertising
13.7%
Food & Beverages
9.8%
Restaurants
7.8%
Broadcast Media
5.9%
Other
25.5%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Can you send automated reports?
1 Comment
JH
Yes, Vibes can send automated reports! Under 'Analytics' you can set up a scheduled/recurring export to send via email.
Read more
What is Vibes used for?
1 Comment
JH
Vibes works with enterprise brands to create personal and revenue-driving mobile engagement between consumers and the brands they love. The Vibes platform is...Read more
Vibes has no more discussions with answers
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