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Compare Podium and Verse.ai 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (82.1% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Podium
Star Rating
(2,047)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansVerse.ai
Star Rating
(42)4.9 out of 5
Market Segments
Small-Business (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Verse.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in user satisfaction, boasting a significantly higher overall score compared to Verse.ai. Users appreciate its ability to consolidate messages from various platforms like Google Business Profile and SMS into a single feed, making communication management seamless.
- Users say that Podium's implementation process is straightforward, with many highlighting the intuitive onboarding experience. In contrast, while Verse.ai has a dedicated customer service team that assists with configuration, some users have noted that it may require more effort to set up compared to Podium.
- Reviewers mention that Podium's features for online reviews and reputation management are particularly strong, with automated review invitations sent via SMS after service. This functionality is a favorite among users, enhancing their ability to manage customer feedback effectively.
- According to verified reviews, Verse.ai shines in its customer support, with users praising the responsiveness of their service representatives. Many have noted that their ongoing support has been instrumental in customizing campaigns to meet specific business needs, which is a strong point for the platform.
- Users highlight that while Podium offers a user-friendly interface and effective payment options, Verse.ai stands out with its advanced AI capabilities, which users feel enhance lead management and campaign automation significantly.
- G2 reviewers indicate that both platforms cater well to small businesses, but Podium has a broader user base and more recent reviews, suggesting a more active community and ongoing product development, which can be crucial for businesses looking for reliable long-term solutions.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Verse.ai
No pricing availableFree Trial
Podium
No trial information availableVerse.ai
No trial information availableRatings
Meets Requirements
9.1
1,727
9.5
21
Ease of Use
9.3
1,746
9.8
20
Ease of Setup
9.1
1,079
8.5
11
Ease of Admin
9.3
881
9.6
12
Quality of Support
9.0
1,605
9.6
21
Has the product been a good partner in doing business?
9.2
898
9.9
20
Product Direction (% positive)
9.0
1,713
8.9
21
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
9.4
6
|
Verified
7.6
207
9.7
6
|
Verified
9.1
222
Not enough data
Feature Not Available
9.7
6
|
Verified
Channels
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
10.0
7
|
Verified
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
152
10.0
5
|
Verified
8.4
154
10.0
5
8.5
221
10.0
6
|
Verified
8.3
221
10.0
5
|
Verified
8.5
222
9.4
6
|
Verified
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Lead Facilitation
Not enough data
8.6
6
Not enough data
9.1
11
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.6
8
|
Verified
Organization
Not enough data
8.9
6
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
8.0
11
|
Verified
Performance Analysis
Not enough data
8.1
7
|
Verified
Not enough data
8.7
9
|
Verified
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
228
|
Verified
Not enough data
9.3
238
|
Verified
Not enough data
8.4
186
Not enough data
8.6
237
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
214
|
Verified
Not enough data
8.5
232
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
322
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
337
Not enough data
Feature Not Available
Not enough data
8.5
372
Not enough data
8.4
363
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.6
14
Not enough data
8.7
17
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
Platform
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Not enough data
Support Automation
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Not enough data
Generative AI
7.5
152
Not enough data
7.5
154
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Consumer Intelligence
9.1
628
|
Verified
Not enough data
8.4
518
Not enough data
8.5
558
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
523
|
Verified
Not enough data
8.9
646
|
Verified
Not enough data
Media Monitoring
8.5
517
Not enough data
7.3
198
Not enough data
8.3
510
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Verse.ai are categorized as Conversational Marketing
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verse.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Real Estate
56.4%
Financial Services
23.1%
Marketing and Advertising
5.1%
Renewables & Environment
2.6%
Professional Training & Coaching
2.6%
Other
10.3%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Verse.ai has no discussions with answers
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