Compare Podium and Uberall 
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (39.6% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us 25 + Locations
Podium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansUberall
Star Rating
(193)4.3 out of 5
Market Segments
Mid-Market (39.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 + Locations
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer communication, with users highlighting its ability to consolidate text messages, reviews, and customer interactions into one platform. This integration allows for quick responses and efficient management of customer feedback, making it a favorite among small businesses.
- Users say that Uberall provides excellent visibility for managing multiple locations, allowing teams to update store details and promotions from a single dashboard. This feature is particularly beneficial for businesses with regional oversight, as it streamlines the process of maintaining consistent brand messaging across various locations.
- Reviewers mention that Podium's ease of use is a significant advantage, with many praising its intuitive interface that simplifies customer interactions. The text messaging feature, in particular, is noted for enabling quick customer engagement without the hassle of back-and-forth communication.
- According to verified reviews, Uberall's bulk update feature is a time-saver for businesses needing to manage holiday hours or store changes efficiently. Users appreciate how this functionality allows local teams to maintain control while still benefiting from centralized oversight.
- G2 reviewers highlight that Podium's high satisfaction ratings reflect its strong support and partnership with users. Many users feel that Podium has been a reliable ally in enhancing their online reputation, thanks to its effective tools for collecting and managing customer reviews.
- Users report that while Uberall offers solid features for location management, some find it less user-friendly compared to Podium. The feedback suggests that navigating the platform can be more complex, which may impact the overall user experience for those unfamiliar with its layout.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Uberall
Show Up
Contact Us
25 + Locations
Kickstart your presence and lead in search. Minimum 25 locations, pricing will vary based on number of locations.
- Uberall Essentials
- Listings
Free Trial
Podium
No trial information availableUberall
No trial information availableRatings
Meets Requirements
9.1
1,738
8.4
138
Ease of Use
9.3
1,757
8.7
146
Ease of Setup
9.1
1,088
8.4
105
Ease of Admin
9.3
889
9.0
70
Quality of Support
9.0
1,615
8.9
130
Has the product been a good partner in doing business?
9.2
907
8.8
70
Product Direction (% positive)
9.0
1,724
9.0
134
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
40
Not enough data
8.7
41
Not enough data
Interaction
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.3
41
Not enough data
8.3
40
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.1
41
Not enough data
7.8
42
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
42
Not enough data
7.9
42
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
42
Not enough data
8.5
41
Not enough data
8.5
40
Not enough data
Agentic AI - AI Chatbots
5.4
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.1
9
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
6.9
9
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
157
Not enough data
7.6
206
Not enough data
9.1
221
Not enough data
Feature Not Available
Not enough data
Channels
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
152
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Business Tools
Not enough data
9.0
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.6
27
Customer Tools
Not enough data
9.3
32
Not enough data
8.6
27
Not enough data
8.7
24
Not enough data
8.7
25
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
Not enough data
9.3
240
|
Verified
Not enough data
8.4
187
Not enough data
8.6
239
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
326
Not enough data
8.1
323
Not enough data
Feature Not Available
Not enough data
Design
8.3
339
Not enough data
Feature Not Available
Not enough data
8.5
374
Not enough data
8.4
365
Not enough data
8.6
338
Not enough data
Generative AI
7.5
235
Not enough data
7.5
230
Not enough data
Listing Management
Not enough data
9.0
67
|
Verified
Not enough data
8.6
60
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.8
64
|
Verified
Performance
Not enough data
8.8
69
|
Verified
Not enough data
8.1
78
|
Verified
Local Search Optimization
Not enough data
7.7
28
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
8.5
32
Not enough data
7.8
29
Not enough data
8.1
35
Content & Collaboration
Not enough data
8.2(won by default)
21
Not enough data
8.6(won by default)
20
Not enough data
8.8(won by default)
20
Not enough data
8.7(won by default)
20
Not enough data
9.3(won by default)
22
Not enough data
8.6(won by default)
18
Social Management
Not enough data
8.2(won by default)
38
Not enough data
8.7(won by default)
38
Not enough data
8.5(won by default)
34
Not enough data
8.4(won by default)
38
Not enough data
8.1(won by default)
27
Not enough data
8.4(won by default)
20
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.2
15
Not enough data
9.2
15
Not enough data
8.8
15
Not enough data
Automation - AI Agents
8.7
17
Not enough data
8.8
19
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
8.9
16
Not enough data
Platform
9.0
15
Not enough data
9.0
16
Not enough data
9.0
15
Not enough data
Autonomy - AI Agents
8.6
15
Not enough data
8.8
15
Not enough data
8.6
16
Not enough data
7.9
15
Not enough data
Generative AI
8.5
16
Not enough data
8.6
15
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Conversational Platform
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
697
|
Verified
Not enough data
9.0
722
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Feature Not Available
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Consumer Intelligence
9.1
631
|
Verified
8.6
59
|
Verified
8.4
518
8.0
49
8.5
559
|
Verified
7.8
54
|
Verified
Reporting
Feature Not Available
7.0
40
8.4
524
|
Verified
7.5
48
|
Verified
8.9
650
|
Verified
8.4
58
|
Verified
Media Monitoring
8.5
518
7.3
50
|
Verified
7.3
199
7.7
54
|
Verified
8.3
511
7.8
46
|
Verified
In-House Management
8.6
503
Feature Not Available
8.6
503
|
Verified
8.2
44
Generative AI
7.5
138
7.8
28
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Uberall are categorized as Online Reputation Management
Unique Categories
Uberall is categorized as Multi-Location Marketing Platforms, Answer Engine Optimization (AEO), Local Listing Management, Store Locator, Local SEO, Landing Page Builders, and Social Media Management
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uberall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Restaurants
11.7%
Marketing and Advertising
10.4%
Food & Beverages
8.6%
Retail
8.6%
Automotive
6.1%
Other
54.6%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
Is podium a CRM?
2 Comments
GY
No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer...Read more
What does the company podium do?
2 Comments
MB
Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. Read more
Uberall has no discussions with answers
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