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Compare Podium and Uberall 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Mid-Market (39.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us 25 + Locations
Podium
Star Rating
(2,050)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansUberall
Star Rating
(149)4.3 out of 5
Market Segments
Mid-Market (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 + Locations
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in user satisfaction, reflected in its higher overall ratings and a robust G2 Score. Users appreciate features like the ability to consolidate messages from various platforms, making communication management seamless.
- Users say that Podium's implementation process is notably quick and intuitive, with many highlighting the user-friendly interface that simplifies onboarding. This contrasts with Uberall, where some users have mentioned challenges in setting up and configuring the software.
- Reviewers mention that Podium's Text-to-Pay feature is a standout, allowing customers to make payments easily through SMS. This feature, along with automated review invitations, significantly enhances the user experience for businesses focused on reputation management.
- According to verified reviews, Uberall provides a strong solution for managing location data across multiple business sites. Users appreciate the centralized platform for updating store information, which saves time and ensures data accuracy, although it may not match the overall satisfaction levels seen with Podium.
- Users highlight that Podium's quality of support is highly rated, with many praising the responsiveness and helpfulness of the support team. In comparison, while Uberall's support is generally viewed positively, some users feel it could be improved to match Podium's standards.
- Reviewers note that while both platforms offer valuable features, Podium's focus on small businesses and its comprehensive messaging capabilities give it an edge in user experience. Uberall, on the other hand, is favored for its location management tools, making it a solid choice for mid-market companies.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Uberall
Show Up
Contact Us
25 + Locations
Kickstart your presence and lead in search. Minimum 25 locations, pricing will vary based on number of locations.
- Uberall Essentials
- Listings
Free Trial
Podium
No trial information availableUberall
No trial information availableRatings
Meets Requirements
9.1
1,731
8.3
121
Ease of Use
9.3
1,750
8.6
128
Ease of Setup
9.1
1,082
8.4
88
Ease of Admin
9.3
883
8.9
67
Quality of Support
9.0
1,608
8.8
114
Has the product been a good partner in doing business?
9.2
901
8.8
68
Product Direction (% positive)
9.0
1,717
8.9
117
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Not enough data
Channels
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Business Tools
Not enough data
8.9
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
23
Not enough data
8.7
26
Customer Tools
Not enough data
9.2
30
Not enough data
8.6
27
Not enough data
8.6
23
Not enough data
8.7
25
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
229
|
Verified
Not enough data
9.3
239
|
Verified
Not enough data
8.4
186
Not enough data
8.6
238
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
215
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
324
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Listing Management
Not enough data
9.0
61
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.2
62
|
Verified
Not enough data
8.8
62
|
Verified
Performance
Not enough data
8.7
64
|
Verified
Not enough data
7.8
67
|
Verified
Local Search Optimization
Not enough data
7.7
28
Not enough data
8.5
32
Not enough data
8.9
36
Not enough data
8.4
30
Not enough data
7.8
29
Not enough data
8.1
33
Content & Collaboration
Not enough data
8.2(won by default)
21
Not enough data
8.6(won by default)
20
Not enough data
8.8(won by default)
20
Not enough data
8.7(won by default)
20
Not enough data
9.3(won by default)
22
Not enough data
8.6(won by default)
18
Social Management
Not enough data
8.2(won by default)
37
Not enough data
8.6(won by default)
37
Not enough data
8.4(won by default)
33
Not enough data
8.4(won by default)
37
Not enough data
8.1(won by default)
27
Not enough data
8.4(won by default)
20
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.7
15
Not enough data
8.8
18
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
Platform
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Conversational Platform
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Not enough data
Support Automation
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Not enough data
Generative AI
7.5
152
Not enough data
7.5
154
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Consumer Intelligence
9.1
630
|
Verified
8.5
55
|
Verified
8.4
518
7.9
49
8.5
559
|
Verified
7.7
53
|
Verified
Reporting
Feature Not Available
6.9
38
8.4
524
|
Verified
7.5
47
|
Verified
8.9
648
|
Verified
8.3
56
|
Verified
Media Monitoring
8.5
518
7.3
50
|
Verified
7.3
199
7.7
54
|
Verified
8.3
511
7.8
46
|
Verified
In-House Management
8.6
503
Feature Not Available
8.6
503
|
Verified
8.2
44
Generative AI
7.5
138
7.8
28
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Uberall are categorized as Online Reputation Management
Unique Categories
Uberall is categorized as Store Locator, Local Listing Management, Local SEO, Social Media Management, Landing Page Builders, and Multi-Location Marketing Platforms
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uberall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Restaurants
11.6%
Marketing and Advertising
10.3%
Retail
9.6%
Food & Beverages
8.9%
Automotive
5.5%
Other
54.1%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Uberall has no discussions with answers
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