# Podium, Thryv vs ReviewTrackers Comparison

| | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 2,096 | 1,995 | 161 | 
| **Largest Market Segment** | Small-Business (60.4% of reviews) | Small-Business (90.4% of reviews) | Mid-Market (44.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Starting at $255.00 Per Month | Starting at $89.00 1 Location Per Month | 

---
## Top Pros & Cons

### Podium

Pros:
- Ease of Use (358 reviews)
- Helpful (326 reviews)

Cons:
- Messaging Issues (86 reviews)
- Missing Features (84 reviews)

### Thryv

Pros:
- Ease of Use (102 reviews)
- Automation (90 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (50 reviews)

### ReviewTrackers

**Not enough data**

---
## Ratings Comparison
| Rating | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (1755 reviews) | 8.4 (1556 reviews) | 9.0 (141 reviews) | 
  | **Ease of Use** | 9.3 (1774 reviews) | 7.5 (1579 reviews) | 9.4 (143 reviews) | 
  | **Ease of Setup** | 9.1 (1102 reviews) | 7.2 (931 reviews) | 9.3 (103 reviews) | 
  | **Ease of Admin** | 9.3 (903 reviews) | 7.9 (901 reviews) | 9.4 (104 reviews) | 
  | **Quality of Support** | 9.0 (1632 reviews) | 8.5 (1538 reviews) | 9.7 (135 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (921 reviews) | 8.5 (896 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1738 reviews) | 7.9 (1521 reviews) | 9.1 (142 reviews) | 

---
## Pricing

### Podium

#### Entry-Level Pricing

Plan: Core

Price: Contact Us Per Month

Description: With essential AI features, respond to and convert more leads faster.

Key Features:
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations

[Browse all 3 editions](https://www.g2.com/products/podium/pricing)

#### Free Trial

No

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

### ReviewTrackers

#### Entry-Level Pricing

Plan: Customizable Reputation Management Experience

Price: Starting at $89.00 1 Location Per Month

Description: Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success. 

Key Features:
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting

[Learn more about ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.8/10 | 578 |
| **ReviewTrackers** | N/A | N/A |

#### Sales Force Automation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (457 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (406 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | Not enough data | 8.1 (433 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | Not enough data | 7.2 (257 reviews) | Not enough data | 
| **Desktop Integration** | Not enough data | 8.1 (391 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | Not enough data | 7.8 (335 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | Not enough data | 7.7 (317 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | Not enough data | 7.7 (342 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (461 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | Not enough data | 8.7 (448 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | Not enough data | 8.4 (442 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (357 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Case Management** | Not enough data | 7.7 (350 reviews) | Not enough data | 
| **Customer Support Portal** | Not enough data | 8.0 (386 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 8.0 (396 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | Not enough data | 7.5 (340 reviews) | Not enough data | 
| **Support Analytics** | Not enough data | 7.8 (343 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Reporting** | Not enough data | 7.9 (412 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.2 (457 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | Not enough data | 7.2 (324 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.8 (181 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | Not enough data | 8.0 (199 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | Not enough data | 7.6 (340 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Customization** | Not enough data | 8.1 (320 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | Not enough data | 8.3 (306 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.5 (334 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 7.5 (231 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (247 reviews) | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | 7.7 (278 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.4 (343 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 7.6 (269 reviews) | Not enough data | 

#### Integration

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (318 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.0 (305 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (277 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (111 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 6.3 (5 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.8/10 | 678 |
| **ReviewTrackers** | N/A | N/A |

#### Email Marketing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.4 (574 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | Not enough data | 8.5 (560 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | Not enough data | 8.2 (548 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | Not enough data | 8.6 (548 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (516 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | Not enough data | 7.9 (463 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | Not enough data | 7.2 (365 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | Not enough data | 7.6 (481 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | 7.6 (379 reviews) | Not enough data | 

#### Lead Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.3 (492 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | Not enough data | 8.1 (471 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | Not enough data | 8.4 (478 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | 7.9 (403 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | Not enough data | 8.4 (479 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | Not enough data | 7.7 (411 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | 8.3 (477 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | Not enough data | 8.3 (480 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Program Management** | Not enough data | 8.2 (456 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | 8.1 (409 reviews) | Not enough data | 
| **Calendaring** | Not enough data | 7.9 (374 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | Not enough data | 7.2 (324 reviews) | Not enough data | 

#### Social

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Social Listening** | Not enough data | 7.1 (309 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | Not enough data | 7.6 (346 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | Not enough data | 7.6 (338 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | Not enough data | 7.4 (332 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | Not enough data | 7.3 (319 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | 8.0 (518 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | Not enough data | 7.5 (404 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | Not enough data | 7.3 (372 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | Not enough data | 7.5 (363 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | 6.9 (330 reviews) | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Customization ** | Not enough data | 7.9 (390 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | Not enough data | 8.0 (355 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.2 (382 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 7.3 (264 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (269 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.2 (379 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 7.4 (298 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (373 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 7.8 (346 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (341 reviews) ✓ Verified | Not enough data | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.5/10 | 46 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | Not enough data | 

#### Data

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Reliability** | 8.0 (40 reviews) | Not enough data | Not enough data | 
| **Data Security** | 8.7 (41 reviews) | Not enough data | Not enough data | 

#### Interaction

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Complex Query Handling** | 8.0 (42 reviews) | Not enough data | Not enough data | 
| **Natural Conversation** | 8.2 (41 reviews) | Not enough data | Not enough data | 
| **Understanding** | 8.3 (41 reviews) | Not enough data | Not enough data | 
| **Context Management** | 8.3 (41 reviews) | Not enough data | Not enough data | 
| **Customizability** | 8.3 (40 reviews) | Not enough data | Not enough data | 

#### Task & Flow Management - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | Not enough data | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | Not enough data | 

#### Learning

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **User Interaction Learning** | 8.1 (41 reviews) | Not enough data | Not enough data | 
| **Error Learning** | 7.8 (42 reviews) | Not enough data | Not enough data | 

#### Deployment & Embedding - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | Not enough data | 
| **Web Widget & SDK Embedding** | Not enough data | Not enough data | Not enough data | 

#### Content Generation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Creativity** | 8.1 (42 reviews) | Not enough data | Not enough data | 
| **Content Accuracy** | 7.9 (42 reviews) | Not enough data | Not enough data | 

#### Admin & Configuration - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | Not enough data | 

#### System

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **API Flexibility** | Feature Not Available | Not enough data | Not enough data | 
| **Update Frequency and Utility** | 8.4 (42 reviews) | Not enough data | Not enough data | 
| **Cross-Platform Compatibility	** | 8.5 (41 reviews) | Not enough data | Not enough data | 
| **Software Integration** | 8.5 (40 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.4 (9 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 6.1 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.7 (9 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.9 (9 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.9 (9 reviews) | Not enough data | Not enough data | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | Not enough data | 

#### Reliability & Safety - AI Chatbots

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Guardrails & Content Controls** | Not enough data | Not enough data | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.0/10 | 269 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Messenger

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Sequencing** | 8.3 (158 reviews) | Not enough data | Not enough data | 
| **AI** | 7.7 (208 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 9.1 (223 reviews) | Not enough data | Not enough data | 
| **Customization Interface** | Feature Not Available | Not enough data | Not enough data | 

#### Channels

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Social Media** | 7.9 (211 reviews) | Not enough data | Not enough data | 
| **Website** | 8.6 (221 reviews) | Not enough data | Not enough data | 
| **Text Message (SMS)** | 9.3 (239 reviews) | Not enough data | Not enough data | 
| **Voice Assistants** | Feature Not Available | Not enough data | Not enough data | 
| **Other** | 8.0 (195 reviews) | Not enough data | Not enough data | 

#### Customers

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Targeting** | 8.2 (153 reviews) | Not enough data | Not enough data | 
| **Profiles** | 8.4 (155 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.5 (223 reviews) | Not enough data | Not enough data | 
| **Lead Gathering** | 8.3 (222 reviews) | Not enough data | Not enough data | 
| **Sales Conversion** | 8.5 (223 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 4.4 (13 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 4.5 (13 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 4.2 (13 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 4.9 (13 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 4.9 (13 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.0 (13 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 4.9 (13 reviews) | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Lead Generation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.1/10 | 116 |
| **ReviewTrackers** | N/A | N/A |

#### Templates

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Text and Themes** | Not enough data | 7.6 (104 reviews) | Not enough data | 
| **Stock Images** | Not enough data | 6.4 (87 reviews) | Not enough data | 
| **Proofing** | Not enough data | 6.8 (87 reviews) | Not enough data | 
| **Mobile Responsive** | Not enough data | 7.4 (95 reviews) | Not enough data | 

#### Edit

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Pre-Made** | Not enough data | 7.4 (93 reviews) | Not enough data | 
| **Build** | Not enough data | 7.9 (102 reviews) | Not enough data | 
| **HTML** | Not enough data | 7.5 (88 reviews) | Not enough data | 

#### Logistics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Analytics** | Not enough data | 7.3 (96 reviews) | Not enough data | 
| **Issues** | Not enough data | 7.1 (92 reviews) | Not enough data | 
| **Integrations** | Not enough data | 7.6 (93 reviews) | Not enough data | 
| **Shareable Link** | Not enough data | 7.7 (90 reviews) | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.5 (48 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 5.5 (48 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Automotive Marketing

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.9/10 | 68 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform Basics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Reporting** | 8.6 (66 reviews) | Not enough data | Not enough data | 
| **Interoperability** | 8.5 (64 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.1 (65 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Dashboard** | 9.1 (65 reviews) | Not enough data | Not enough data | 
| **Alerts and Notifications** | 9.0 (65 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Cloud** | 8.5 (63 reviews) | Not enough data | Not enough data | 
| **Mobility** | 9.1 (65 reviews) | Not enough data | Not enough data | 
| **Messaging** | 9.3 (65 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Automation** | 9.0 (64 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Automotive Marketing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (9 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 6.7 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.0 (10 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.7 (9 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.7 (9 reviews) | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.7/10 | 275 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Text Messaging

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Bulk SMS** | 8.7 (230 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | 9.3 (243 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Text Scheduler** | 8.4 (187 reviews) | Not enough data | Not enough data | 
| **Automatic Replies** | 8.6 (240 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Automatic URL Shortening** | 8.3 (213 reviews) ✓ Verified | Not enough data | Not enough data | 
| **MMS Marketing** | 8.4 (216 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Personalization** | 8.5 (233 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Transactional SMS** | 8.5 (216 reviews) ✓ Verified | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Reporting** | 8.5 (223 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Automation** | 8.6 (224 reviews) ✓ Verified | Not enough data | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | Not enough data | 
| **Text-to-Landline** | 7.6 (202 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Short Codes** | Feature Not Available | Not enough data | Not enough data | 
| **API Integration** | 8.2 (206 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.7 (24 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.1 (24 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.6 (24 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.4 (24 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.8 (24 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 5.7 (24 reviews) | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 8.1/10 | 432 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Channels

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Multi-Channel Coverage** | 8.2 (327 reviews) | Not enough data | Not enough data | 
| **Open Listening** | 8.1 (324 reviews) | Not enough data | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | Not enough data | 

#### Design

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Communications Strategy Development** | 8.3 (340 reviews) | Not enough data | Not enough data | 
| **Create Content** | Feature Not Available | Not enough data | Not enough data | 
| **Personalization** | 8.5 (376 reviews) | Not enough data | Not enough data | 
| **Inbound Identification** | 8.4 (367 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 8.6 (339 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 7.5 (237 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.5 (232 reviews) | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.6/10 | 95 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Productivity Tools

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Notes** | 8.4 (87 reviews) | Not enough data | Not enough data | 
| **Internal Discussion** | Feature Not Available | Not enough data | Not enough data | 
| **Assignments and Tasks** | Feature Not Available | Not enough data | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | Not enough data | 
| **Templates** | 9.2 (90 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.4 (87 reviews) | Not enough data | Not enough data | 
| **Tagging System** | 8.0 (88 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Trends** | Feature Not Available | Not enough data | Not enough data | 
| **Performance Tracking** | Feature Not Available | Not enough data | Not enough data | 
| **Email Tracking** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.7 (23 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.0 (23 reviews) | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 8.6/10 | 139 |
| **ReviewTrackers** | 9.1/10 | 12 |

#### Listing Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Network Directory** | Not enough data | 8.7 (111 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.5 (98 reviews) ✓ Verified | 9.1 (9 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.4 (99 reviews) ✓ Verified | 8.7 (9 reviews) | 
| **Optimization** | Not enough data | 8.7 (109 reviews) ✓ Verified | 9.3 (9 reviews) | 

#### Performance

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Real-Time Updates** | Not enough data | 8.7 (117 reviews) ✓ Verified | 9.6 (9 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (120 reviews) ✓ Verified | 9.8 (10 reviews) ✓ Verified | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 8.8/10 | 80 |
| **ReviewTrackers** | N/A | N/A |

#### Payment Processing

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Encryption** | Not enough data | 8.9 (55 reviews) | Not enough data | 
| **Credit Card Processing** | Not enough data | 9.2 (64 reviews) | Not enough data | 
| **Mobile Payments** | Not enough data | 9.3 (60 reviews) | Not enough data | 
| **Digital Wallet Integration** | Not enough data | 8.8 (53 reviews) | Not enough data | 

#### Administration

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (55 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.8 (46 reviews) | Not enough data | 
| **Processing Fees** | Not enough data | 8.1 (61 reviews) | Not enough data | 
| **POS Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Omnichannel** | Not enough data | 8.5 (50 reviews) | Not enough data | 
| **Levels 1 & 2** | Not enough data | Feature Not Available | Not enough data | 
| **Level 3** | Not enough data | Feature Not Available | Not enough data | 

#### Payment Options

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Multi-Currency** | Not enough data | 8.5 (45 reviews) | Not enough data | 
| **Online payment portal** | Not enough data | 9.4 (63 reviews) | Not enough data | 

#### Security

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **POS Verification** | Not enough data | Feature Not Available | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (50 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.6 (44 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 8.6/10 | 201 |
| **ReviewTrackers** | N/A | N/A |

#### Content & Collaboration

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (141 reviews) | Not enough data | 
| **Content Library** | Not enough data | 8.3 (140 reviews) | Not enough data | 
| **Shared Inbox** | Not enough data | 8.3 (124 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 8.0 (116 reviews) | Not enough data | 
| **Users and Permissions** | Not enough data | 8.4 (127 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 8.7 (110 reviews) | Not enough data | 

#### Social Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Social Analytics** | Not enough data | 8.8 (160 reviews) | Not enough data | 
| **Social Publishing** | Not enough data | 9.0 (172 reviews) | Not enough data | 
| **Campaign Optimization** | Not enough data | 8.8 (166 reviews) | Not enough data | 
| **Social Engagement** | Not enough data | 8.9 (164 reviews) | Not enough data | 
| **Social Ads** | Not enough data | Feature Not Available | Not enough data | 
| **Campaign Planning** | Not enough data | 8.5 (110 reviews) | Not enough data | 
| **Hashtag Capabilites** | Not enough data | 8.6 (52 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 8.8/10 | 34 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Responses

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Personalization** | 9.2 (15 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 9.2 (15 reviews) | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.8 (15 reviews) | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Sales Follow-Up** | 8.7 (17 reviews) | Not enough data | Not enough data | 
| **Customer Interaction Automation** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Lead Generation** | 8.5 (17 reviews) | Not enough data | Not enough data | 
| **Document Processing** | 8.8 (16 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 9.0 (18 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Conversation Editor** | 8.8 (16 reviews) | Not enough data | Not enough data | 
| **Integration** | 9.0 (17 reviews) | Not enough data | Not enough data | 
| **Human-In-The-Loop** | 9.0 (15 reviews) | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Independent Decision Making** | 8.6 (15 reviews) | Not enough data | Not enough data | 
| **Adaptive Responses** | 8.8 (15 reviews) | Not enough data | Not enough data | 
| **Task Execution** | 8.6 (16 reviews) | Not enough data | Not enough data | 
| **Problem Solving** | 7.9 (15 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 8.5 (16 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.6 (15 reviews) | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 8.5/10 | 36 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Responses

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Customization** | 8.7 (33 reviews) | Not enough data | Not enough data | 
| **Control** | 8.4 (33 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 8.9 (33 reviews) | Not enough data | Not enough data | 
| **Menu bars** | Feature Not Available | Not enough data | Not enough data | 
| **Drip sequences** | 8.2 (32 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Live chat** | Feature Not Available | Not enough data | Not enough data | 
| **Integrations** | Feature Not Available | Not enough data | Not enough data | 
| **Branding** | 8.5 (31 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.4 (32 reviews) | Not enough data | Not enough data | 
| **A/B testing** | Feature Not Available | Not enough data | Not enough data | 
| **Role-based access** | 8.8 (32 reviews) | Not enough data | Not enough data | 
| **Collection of information** | 8.9 (31 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 8.1 (32 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.1 (31 reviews) | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.3/10 | 72 |
| **ReviewTrackers** | N/A | N/A |

#### Page Customization

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Drag and Drop** | Not enough data | 8.0 (63 reviews) | Not enough data | 
| **Templates** | Not enough data | 7.7 (67 reviews) | Not enough data | 
| **Advanced Customization** | Not enough data | 7.3 (61 reviews) | Not enough data | 
| **Content Library** | Not enough data | 7.4 (61 reviews) | Not enough data | 

#### Page Optimization

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (45 reviews) | Not enough data | 
| **Mobile Responsive** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Web Analytics** | Not enough data | 6.8 (47 reviews) | Not enough data | 
| **SEO** | Not enough data | 6.1 (43 reviews) | Not enough data | 

#### Integrations

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **E-Commerce Integration** | Not enough data | 7.2 (55 reviews) | Not enough data | 
| **Email Marketing Integration** | Not enough data | 8.4 (61 reviews) | Not enough data | 
| **Domain Integration** | Not enough data | 7.6 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (18 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.7/10 | 111 |
| **ReviewTrackers** | N/A | N/A |

#### Lead Monitoring

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Features** | Not enough data | 8.2 (98 reviews) | Not enough data | 
| **Performance** | Not enough data | 8.0 (93 reviews) | Not enough data | 
| **Identification** | Not enough data | 7.1 (81 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Capture

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Mobile** | Not enough data | 7.4 (84 reviews) | Not enough data | 
| **Websites** | Not enough data | 7.9 (90 reviews) | Not enough data | 
| **Social Media** | Not enough data | 6.4 (70 reviews) | Not enough data | 
| **Data** | Not enough data | 7.4 (85 reviews) | Not enough data | 

#### Analytics

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Export/Import** | Not enough data | 8.2 (90 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.7 (93 reviews) | Not enough data | 

#### Customization

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Forms** | Not enough data | 7.7 (97 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.1 (94 reviews) | Not enough data | 
| **Templates** | Not enough data | 7.9 (94 reviews) | Not enough data | 
| **Integration** | Not enough data | 7.8 (88 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | 8.6/10 | 10 |

#### Feedback Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.9 (9 reviews) | 

#### Feedback Analysis

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.0 (5 reviews) | 

#### Feedback Sources

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.8 (7 reviews) | 
| **Social Media** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 9.8 (8 reviews) | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 8.3/10 | 346 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Conversational Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Personalization** | 8.7 (297 reviews) | Not enough data | Not enough data | 
| **Omnichannel** | 8.4 (253 reviews) | Not enough data | Not enough data | 
| **Contextual Engagement** | 8.3 (166 reviews) | Not enough data | Not enough data | 
| **Proactive Engagement** | 8.5 (182 reviews) | Not enough data | Not enough data | 

#### Support Automation

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Intelligent Routing** | 8.5 (258 reviews) | Not enough data | Not enough data | 
| **Seamless Escalation** | 8.3 (166 reviews) | Not enough data | Not enough data | 
| **Transcripts** | 8.7 (169 reviews) | Not enough data | Not enough data | 
| **Self-Serve Support** | 8.1 (174 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 7.5 (153 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.5 (155 reviews) | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 8.4/10 | 86 |
| **ReviewTrackers** | N/A | N/A |

#### Notifications

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.9 (79 reviews) | Not enough data | 
| **Appointment Follow-Up** | Not enough data | 8.9 (79 reviews) | Not enough data | 
| **Scheduling Notifications** | Not enough data | 9.0 (77 reviews) | Not enough data | 

#### Settings

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | 8.6 (71 reviews) | Not enough data | 
| **Availability Settings** | Not enough data | 8.9 (78 reviews) | Not enough data | 
| **Blocked Time Settings** | Not enough data | 8.9 (79 reviews) | Not enough data | 

#### Personalization

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Branding** | Not enough data | 8.9 (75 reviews) | Not enough data | 
| **Links** | Not enough data | 8.9 (74 reviews) | Not enough data | 

#### Integrations

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.6 (68 reviews) | Not enough data | 
| **Website Integration** | Not enough data | 9.1 (74 reviews) | Not enough data | 
| **Payment Acceptance** | Not enough data | 8.7 (74 reviews) | Not enough data | 
| **Video Conferencing** | Not enough data | 8.1 (61 reviews) | Not enough data | 
| **Communication** | Not enough data | 8.6 (74 reviews) | Not enough data | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (36 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.3 (31 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 7.4 (30 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.4 (30 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.3 (30 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 8.4/10 | 800 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 7.7 (246 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.5 (244 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 

#### Communication

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Pop-up Chat** | 9.2 (699 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Notifications** | 9.0 (725 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Targeted Emails** | 8.1 (509 reviews) | Not enough data | Not enough data | 
| **In-App Messaging** | 9.0 (665 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Co-Browsing** | 7.3 (295 reviews) | Not enough data | Not enough data | 

####  Internal Use

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Customization ** | 8.2 (617 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Conversation Archiving** | 8.9 (677 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Development** | 8.6 (646 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Knowledge Base** | 8.6 (627 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Team Inbox ** | 8.8 (634 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Profiles** | 8.5 (598 reviews) ✓ Verified | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 6.6/10 | 42 |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 6.8 (11 reviews) | Not enough data | Not enough data | 
| **Call Management** | 6.5 (11 reviews) | Not enough data | Not enough data | 
| **Network monitoring** | 6.2 (10 reviews) | Not enough data | Not enough data | 
| **Integrations** | 5.8 (11 reviews) | Not enough data | Not enough data | 
| **Virtual PBX** | 5.8 (10 reviews) | Not enough data | Not enough data | 
| **SIP trunking services** | 6.5 (10 reviews) | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Phone Calls** | 8.4 (42 reviews) | Not enough data | Not enough data | 
| **Video Calls** | Feature Not Available | Not enough data | Not enough data | 
| **Instant Messaging** | Feature Not Available | Not enough data | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | Not enough data | 
| **Conference Calls** | Feature Not Available | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | 7.3 (37 reviews) | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.0 (7 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.0 (7 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 6.2 (7 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.7 (7 reviews) | Not enough data | Not enough data | 

#### Access

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Software Pairing** | Feature Not Available | Not enough data | Not enough data | 
| **Browser Extension** | Feature Not Available | Not enough data | Not enough data | 
| **Individual Download** | Feature Not Available | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Hold Music** | 6.7 (39 reviews) | Not enough data | Not enough data | 
| **Automated Attendants** | Feature Not Available | Not enough data | Not enough data | 
| **VOiP Number** | 8.1 (39 reviews) | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | 7.2/10 | 29 |
| **ReviewTrackers** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | 7.5 (27 reviews) | Not enough data | 
| **Lead Assignment** | Not enough data | 7.5 (26 reviews) | Not enough data | 
| **Pipeline Acceleration** | Not enough data | 7.2 (26 reviews) | Not enough data | 

#### Discovery

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Lead Management** | Not enough data | 7.6 (27 reviews) | Not enough data | 
| **Scoring/Ranking** | Not enough data | 7.1 (26 reviews) | Not enough data | 
| **Lead Context** | Not enough data | 6.9 (21 reviews) | Not enough data | 

#### Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | 6.8 (21 reviews) | Not enough data | 
| **Workflow** | Not enough data | 7.6 (22 reviews) | Not enough data | 

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | 6.9 (22 reviews) | Not enough data | 
| **Analysis** | Not enough data | 6.9 (25 reviews) | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Podium** | 7.3/10 | 765 |
| **Thryv** | 8.4/10 | 175 |
| **ReviewTrackers** | 8.6/10 | 53 |

#### Consumer Intelligence

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Customer Feedback** | 9.1 (634 reviews) ✓ Verified | 8.6 (136 reviews) ✓ Verified | 9.3 (42 reviews) ✓ Verified | 
| **Competitive Intelligence** | 8.4 (519 reviews) | 8.4 (136 reviews) ✓ Verified | 8.0 (35 reviews) | 
| **Sentiment Analysis** | 8.5 (561 reviews) ✓ Verified | 8.2 (132 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | 

#### Reporting

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Corporate Reporting** | 8.4 (526 reviews) ✓ Verified | 7.8 (110 reviews) ✓ Verified | 8.5 (28 reviews) ✓ Verified | 
| **Dashboard** | 8.9 (652 reviews) ✓ Verified | 8.8 (147 reviews) ✓ Verified | 9.4 (48 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Social Networks Monitoring** | 8.5 (519 reviews) | 8.9 (152 reviews) ✓ Verified | 9.1 (35 reviews) ✓ Verified | 
| **Social Media Management** | 7.3 (203 reviews) | 8.8 (153 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Digital Media Monitoring** | 8.3 (513 reviews) | 8.6 (142 reviews) | 8.1 (30 reviews) | 

#### In-House Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Employee Performance** | 8.6 (504 reviews) | Feature Not Available | Feature Not Available | 
| **Team Workflow** | 8.6 (504 reviews) ✓ Verified | Feature Not Available | 8.0 (27 reviews) ✓ Verified | 

#### Generative AI

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **AI Text Generation** | 7.5 (139 reviews) | 7.2 (41 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.1 (12 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.3 (12 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 5.8 (12 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.3 (12 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.6 (12 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 5.6 (12 reviews) | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Podium** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to Podium (11):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Automotive Marketing Software](https://www.g2.com/categories/automotive-marketing), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Thryv (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [CRM Software](https://www.g2.com/categories/crm)

**Unique to ReviewTrackers (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Podium | Thryv | ReviewTrackers | 
|---|---|---|---|
| **Small-Business** | 60.4% | 90.4% | 35.0% | 
| **Mid-Market** | 34.7% | 8.2% | 44.4% | 
| **Enterprise** | 4.9% | 1.3% | 20.6% | 

### By Industry

#### Podium

- **Automotive:** 19.9%
- **Retail:** 13.8%
- **Consumer Services:** 9.1%
- **Construction:** 7.9%
- **Furniture:** 6.2%
- **Hospital & Health Care:** 3.9%
- **Medical Practice:** 3.7%
- **Luxury Goods & Jewelry:** 3.5%
- **Health, Wellness and Fitness:** 2.6%
- **Insurance:** 2.5%
- **Other:** 26.9%

#### Thryv

- **Marketing and Advertising:** 13.8%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 4.9%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.7%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.3%

#### ReviewTrackers

- **Marketing and Advertising:** 16.9%
- **Hospitality:** 10.0%
- **Automotive:** 9.4%
- **Restaurants:** 7.5%
- **Internet:** 5.0%
- **Hospital & Health Care:** 4.4%
- **Consumer Services:** 4.4%
- **Real Estate:** 4.4%
- **Food & Beverages:** 4.4%
- **Financial Services:** 3.8%
- **Other:** 30.0%

---
## Alternatives

### Alternatives to Podium

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews)
- [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Chekkit](https://www.g2.com/products/chekkit/reviews) — 4.9/5 stars (154 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (521 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)

### Alternatives to ReviewTrackers

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Grade.us](https://www.g2.com/products/grade-us/reviews) — 4.6/5 stars (144 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4043 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (257 reviews)

---
## Top Discussions

### Podium

- Title: [How can I make people interact with the chat feature better?](https://www.g2.com/discussions/24096-how-can-i-make-people-interact-with-the-chat-feature-better) — 3 comments, 3 upvotes
  > **Top comment:** "Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs."
- Title: [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) — 2 comments
  > **Top comment:** "No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer..."
- Title: [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) — 2 comments
  > **Top comment:** "Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. "
- Title: [How do I edit my templates ( If this is not a permissions issues )](https://www.g2.com/discussions/how-do-i-edit-my-templates-if-this-is-not-a-permissions-issues) — 2 comments, 1 upvote
  > **Top comment:** "If it is not a permissions issue then to be honest I am not sure.  You can create new templates.  When I login to Podium on a computer it tells me that you..."
- Title: [On an Android phone is there a way other than Google Play Store to download Podium to my cell phone?](https://www.g2.com/discussions/on-an-android-phone-is-there-a-way-other-than-google-play-store-to-download-podium-to-my-cell-phone) — 2 comments, 1 upvote
  > **Top comment:** "Aptoid has been designed according to Google standards, and the experience is almost as good as the Play Store with a well-designed user interface"

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

### ReviewTrackers

- Title: ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) — 1 comment, 1 upvote
  > **Top comment:** "thanks for everything"
- Title: [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In addition to ReviewTrackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/podium-vs-thryv-vs-reviewtrackers)