Compare Podium and TextUs 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $749.00 1 Base Subscription Per Month
Podium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansTextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in providing a streamlined experience for customer communication, with users appreciating how it consolidates text messages, reviews, and customer interactions into one platform. This integration saves time and enhances responsiveness, making it a favorite for businesses looking to improve customer engagement.
- Users say that TextUs is incredibly user-friendly, with many highlighting its ease of access and quick messaging capabilities. The "message seen" status feature is particularly praised, allowing users to track engagement effectively, which is essential for timely communication with candidates.
- According to verified reviews, Podium has a significantly higher G2 Score, indicating overall user satisfaction. Reviewers frequently mention its effectiveness in managing customer feedback and maintaining a positive reputation, which is crucial for small businesses aiming to enhance their online presence.
- Reviewers mention that while TextUs offers a quick setup process, Podium's comprehensive features for text messaging and customer reviews provide a more robust solution for businesses that prioritize customer interaction and feedback collection.
- G2 reviewers highlight that Podium's performance in areas like two-way text messaging and automation is impressive, with users noting how these features facilitate faster responses and better customer service. This is particularly beneficial for businesses that rely on quick communication to drive sales.
- Users report that while both platforms have strong support ratings, TextUs edges out slightly in quality of support. However, Podium's overall feature set and integration capabilities make it a more appealing choice for businesses looking for a comprehensive SMS marketing solution.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Free Trial
Podium
No trial information availableTextUs
No trial information availableRatings
Meets Requirements
9.1
1,738
9.3
443
Ease of Use
9.3
1,757
9.4
449
Ease of Setup
9.1
1,088
9.3
185
Ease of Admin
9.3
889
9.3
173
Quality of Support
9.0
1,615
9.1
399
Has the product been a good partner in doing business?
9.2
907
9.4
177
Product Direction (% positive)
9.0
1,724
9.2
421
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Not enough data
Channels
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Basics
Not enough data
8.1
124
8.5
64
8.3
121
9.1
65
8.7
142
Additional Functionality
Not enough data
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Content
Not enough data
8.6
131
Not enough data
7.6
130
Recruiting and Onboarding
Not enough data
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Platform
Not enough data
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Platform Basics
8.6
65
Not enough data
8.5
64
8.3
121
9.1
65
8.7
142
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
9.2
154
|
Verified
9.3
240
|
Verified
9.5
169
|
Verified
8.4
187
9.4
152
|
Verified
8.6
239
|
Verified
9.3
140
|
Verified
8.3
213
|
Verified
9.0
117
8.4
216
|
Verified
8.8
126
|
Verified
8.5
233
|
Verified
9.3
145
|
Verified
8.5
216
|
Verified
8.6
58
SMS Platform
8.5
223
|
Verified
8.9
122
|
Verified
8.6
223
|
Verified
9.0
127
|
Verified
Feature Not Available
8.5
93
7.6
201
|
Verified
8.3
105
Feature Not Available
9.1
69
8.2
206
|
Verified
8.5
95
|
Verified
Agentic AI - SMS Marketing
5.7
24
8.5
8
6.1
24
8.8
8
6.6
24
9.0
8
6.4
24
9.0
8
5.8
24
8.3
8
5.7
24
8.8
8
Channels
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Not enough data
Platform
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
631
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
649
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and TextUs are categorized as SMS Marketing
Unique Categories
TextUs is categorized as Mobile Marketing, Salesforce AppExchange Apps, and Candidate Relationship Management
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Staffing and Recruiting
55.8%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.2%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
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