Compare Podium and Textedly 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Small-Business (67.1% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free Trial
Podium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansTextedly
Star Rating
(1,292)4.6 out of 5
Market Segments
Small-Business (67.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 14 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in providing a comprehensive platform for customer communication, integrating text messages, reviews, and interactions into one streamlined interface. Users appreciate how this centralization saves time and allows for quick responses to customer inquiries.
- Users say that Textedly stands out for its simplicity and ease of use, particularly when messaging large groups. Reviewers highlight the ability to effortlessly track and monitor messages, which enhances communication reliability, making it a solid choice for organizations that prioritize group messaging.
- According to verified reviews, Podium's implementation process is praised for its intuitive onboarding, allowing users to quickly adapt to the platform. This ease of setup is a significant advantage for businesses looking to get started without extensive training.
- Reviewers mention that while Podium has a strong focus on SMS marketing features, such as two-way text messaging and quick customer feedback collection, Textedly offers robust bulk SMS capabilities that users find beneficial for reaching larger audiences efficiently.
- G2 reviewers highlight that while Podium has a slightly lower rating for customer support compared to Textedly, it still provides effective assistance. Users of Textedly, however, frequently commend the quality of customer service, noting that it enhances their overall experience with the platform.
- Users report that both platforms have similar star ratings, but Podium's higher G2 Scores reflect a broader satisfaction among users, particularly in areas like ease of use and product direction. This suggests that Podium may be a better fit for businesses seeking a more feature-rich experience.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Textedly
14-Day Free Trial
Free Trial
50 messages
- 1 Keyword
- To take advantage of everything Textedly has to offer, upgrade to a paid plan.
Free Trial
Podium
No trial information availableTextedly
Free Trial is available
Ratings
Meets Requirements
9.1
1,738
9.1
1,106
Ease of Use
9.3
1,757
9.0
1,128
Ease of Setup
9.1
1,088
8.7
979
Ease of Admin
9.3
889
9.1
668
Quality of Support
9.0
1,615
9.5
1,083
Has the product been a good partner in doing business?
9.2
907
9.3
660
Product Direction (% positive)
9.0
1,724
8.9
1,079
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
7.6
173
7.6
207
6.4
173
9.1
222
Feature Not Available
Feature Not Available
7.5
171
Channels
7.9
212
6.5
166
8.6
221
6.8
165
9.3
237
9.2
170
Feature Not Available
5.9
162
8.0
195
6.3
158
Customers
8.2
153
7.6
168
8.4
155
7.2
166
8.5
222
7.4
168
8.3
222
7.0
164
8.5
222
Feature Not Available
Agentic AI - Conversational Marketing
4.4
13
5.4
17
4.5
13
5.3
17
4.2
13
5.1
17
4.9
13
5.4
17
4.9
13
5.2
17
5.0
13
5.1
17
4.9
13
5.4
17
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
9.3
585
|
Verified
9.3
240
|
Verified
8.6
542
|
Verified
8.4
187
9.0
540
|
Verified
8.6
239
|
Verified
8.1
476
|
Verified
8.3
213
|
Verified
Feature Not Available
8.4
216
|
Verified
8.4
477
|
Verified
8.5
233
|
Verified
8.4
527
8.5
216
|
Verified
8.0
454
SMS Platform
8.5
223
|
Verified
8.1
481
|
Verified
8.6
223
|
Verified
8.2
469
|
Verified
Feature Not Available
Feature Not Available
7.6
201
|
Verified
6.7
359
Feature Not Available
7.4
438
8.2
206
|
Verified
Feature Not Available
Agentic AI - SMS Marketing
5.7
24
7.6
79
6.1
24
7.5
79
6.6
24
7.6
79
6.4
24
7.7
78
5.8
24
7.6
79
5.7
24
7.6
78
Channels
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Not enough data
Platform
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Messaging Channels
Not enough data
9.2
291
Not enough data
Feature Not Available
Not enough data
6.2
246
Not enough data
8.1
266
Administration
Not enough data
8.5
277
Not enough data
7.3
256
Not enough data
Feature Not Available
Not enough data
6.7
248
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Consumer Intelligence
9.1
631
|
Verified
8.9
25
8.4
518
Feature Not Available
8.5
559
|
Verified
9.0
25
Reporting
Feature Not Available
7.9
25
8.4
524
|
Verified
7.8
24
8.9
649
|
Verified
9.2
25
Media Monitoring
8.5
518
7.4
25
7.3
199
7.5
25
8.3
511
7.8
24
In-House Management
8.6
503
7.4
24
8.6
503
|
Verified
8.1
24
Generative AI
7.5
138
8.3
16
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.1
231
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.5
228
Not enough data
9.0
235
Not enough data
8.7
233
Not enough data
Feature Not Available
Not enough data
8.0
228
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
6.9
22
Not enough data
7.0
22
Not enough data
7.5
22
Not enough data
7.2
22
Not enough data
7.2
22
Not enough data
7.2
22
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Textedly are categorized as SMS Marketing, Conversational Marketing, and Online Reputation Management
Unique Categories
Podium is categorized as AI Agents For Business Operations, AI Chatbots, Shared Inbox, Conversational Support, Customer Communications Management, Automotive Marketing, Chatbots, Live Chat, and VoIP Providers
Textedly is categorized as AI Writing Assistant, Mobile Marketing, Proactive Notification, AI Customer Support Agents, and AI Voice Assistants
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textedly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Non-Profit Organization Management
13.6%
Real Estate
6.3%
Construction
4.8%
Health, Wellness and Fitness
4.5%
Marketing and Advertising
4.1%
Other
66.8%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
How do you use Textedly?
3 Comments
BW
We use Textedly to notify our members about events, updates and deadlines. Works great; less filling ;-)Read more
What is Textedly?
2 Comments
LS
Textedly is a new texting software platform. Great rates and good functionality over the competition. Read more
How come I cant get a helpful person on the phone to fix my issue on my account
2 Comments
GV
Contact support. They are easy to work with. Read more
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