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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (74.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
$29.00
Podium
Star Rating
(2,037)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSimpleTexting
Star Rating
(640)4.7 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Podium excels in its live chat functionality, scoring a 9.1, which reviewers mention provides a seamless experience for customer interactions. In contrast, SimpleTexting also offers live chat but with a slightly lower score of 9.0, indicating that while it is effective, it may not be as robust as Podium's offering.
- Reviewers mention that SimpleTexting shines in its bulk SMS capabilities, achieving a score of 9.3, which users on G2 appreciate for its efficiency in sending mass messages. Podium, while still competent with a score of 8.7, does not match the level of satisfaction reported by users regarding this feature.
- G2 users highlight that SimpleTexting's automatic replies feature is particularly strong, scoring 9.1, which users say enhances customer engagement. Podium's automatic replies score of 8.6 is good but does not reach the same level of user satisfaction as SimpleTexting.
- Reviewers mention that Podium's performance in two-way text messaging is impressive, with a score of 9.3, allowing for effective back-and-forth communication. SimpleTexting, while still effective at 9.0, does not receive the same level of acclaim for this feature.
- Users say that Podium's customization interface, scoring 8.6, allows for a tailored experience that many find beneficial. In comparison, SimpleTexting's customization options are rated slightly lower, which some users feel limits their ability to personalize their messaging strategies.
- Reviewers mention that SimpleTexting's text scheduler feature, scoring 9.1, is highly praised for its user-friendly design, making it easy to plan and execute campaigns. Podium's text scheduler, with a score of 8.4, is functional but does not receive the same level of enthusiasm from users.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
SimpleTexting
500 Credits
$29.00
500 Outgoing Text Messages
- Unlimited Free Keywords
- Free Incoming Messages
- Unlimited Chat, Email & Phone Support
Free Trial
Podium
No trial information availableSimpleTexting
Free Trial is available
Ratings
Meets Requirements
9.1
1,727
9.2
472
Ease of Use
9.3
1,746
9.3
475
Ease of Setup
9.1
1,079
9.2
354
Ease of Admin
9.3
881
9.2
351
Quality of Support
9.0
1,605
9.4
449
Has the product been a good partner in doing business?
9.2
898
9.4
347
Product Direction (% positive)
9.0
1,713
8.7
436
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
157
Not enough data
7.6
206
Not enough data
9.1
221
Not enough data
Feature Not Available
Not enough data
Channels
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
152
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
229
|
Verified
9.3
193
|
Verified
9.3
239
|
Verified
9.0
181
|
Verified
8.4
186
9.1
173
|
Verified
8.6
238
|
Verified
9.1
161
|
Verified
8.3
213
|
Verified
9.0
160
|
Verified
8.4
215
|
Verified
8.7
150
|
Verified
8.5
233
|
Verified
9.0
136
|
Verified
8.5
216
|
Verified
8.4
82
SMS Platform
8.5
223
|
Verified
8.1
154
|
Verified
8.6
223
|
Verified
8.7
154
|
Verified
Feature Not Available
7.5
54
7.6
201
|
Verified
7.5
51
Feature Not Available
8.0
72
|
Verified
8.2
206
|
Verified
8.1
60
|
Verified
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
15
Not enough data
9.3
15
Not enough data
9.0
15
Not enough data
Automation - AI Agents
8.7
15
Not enough data
8.6
16
Not enough data
8.5
16
Not enough data
8.9
16
Not enough data
8.9
16
Not enough data
Platform
9.1
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
Autonomy - AI Agents
8.7
15
Not enough data
8.9
15
Not enough data
8.7
15
Not enough data
8.0
15
Not enough data
Generative AI
8.6
15
Not enough data
8.8
15
Not enough data
Responses
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Not enough data
Support Automation
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Not enough data
Generative AI
7.5
152
Not enough data
7.5
154
Not enough data
Messaging Channels
Not enough data
9.5
125
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
101
Administration
Not enough data
8.9
82
Not enough data
8.4
73
Not enough data
8.0
53
Not enough data
7.6
48
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
697
|
Verified
Not enough data
9.0
722
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Consumer Intelligence
9.1
629
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
7.9
37
Not enough data
9.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Podium and SimpleTexting are categorized as SMS Marketing
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimpleTexting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Non-Profit Organization Management
11.9%
Religious Institutions
9.1%
Health, Wellness and Fitness
6.4%
Retail
3.8%
Real Estate
3.8%
Other
64.9%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Does SimpleTexting.com offer an API?
2 Comments
Official Response from SimpleTexting
If you want more information on our API, then we recommend checking out this page: https://simpletexting.com/api/Read more
What is SMS?
1 Comment
Official Response from SimpleTexting
SMS stands for Short Message Service. It is often referred to as “text messaging” and used on mobile phones. If you'd like to learn more about our...Read more
What is a short code?
1 Comment
Official Response from SimpleTexting
Short codes are short phone numbers, typically 5 or 6 digits long, that can only be used for text messages (SMS) or MMS messages. Short codes are “short” by...Read more
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