Compare Podium and Salesmsg 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Small-Business (69.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
Podium
Star Rating
(2,067)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSalesmsg
Star Rating
(373)4.7 out of 5
Market Segments
Small-Business (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in customer engagement, particularly with its text messaging feature that allows businesses to respond quickly to inquiries and collect reviews efficiently. Users appreciate how this functionality enhances their ability to connect with customers in real-time.
- Users say that Salesmsg stands out for its seamless integration with CRM systems like HubSpot, which allows for direct communication with potential clients while maintaining tracking history. This integration is highlighted as a significant time-saver, making it easier for users to manage their communications.
- Reviewers mention that Podium's interface is clean and user-friendly, which contributes to a smoother onboarding experience. Many users have noted that the platform's design helps them manage messages from various channels effectively, enhancing their overall workflow.
- According to verified reviews, Salesmsg is praised for its ability to power dial and leave voice messages, which users find particularly useful for reaching multiple contacts efficiently. This feature is seen as a major advantage for those looking to streamline their outreach efforts.
- G2 reviewers highlight that while Podium has a higher overall satisfaction score, Salesmsg users appreciate its slightly better ratings in areas like ease of setup and quality of support. This suggests that Salesmsg may offer a more straightforward experience for some users, particularly those new to such tools.
- Users report that Podium's review management tools are particularly effective, helping businesses maintain a positive reputation by easily gathering and responding to customer feedback. This capability is a key differentiator for Podium, especially for small businesses focused on customer satisfaction.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Salesmsg
Pay-As-You-Go
Free
Best for users who want to evaluate Salesmsg. Start with a free account and upgrade to a monthly or annual plan.
- Dedicated free account
- Upgrade at anytime
- Pay only for what you need
Free Trial
Podium
No trial information availableSalesmsg
Free Trial is available
Ratings
Meets Requirements
9.1
1,738
9.3
310
Ease of Use
9.3
1,757
9.4
321
Ease of Setup
9.1
1,088
9.3
217
Ease of Admin
9.3
889
9.3
115
Quality of Support
9.0
1,615
9.2
282
Has the product been a good partner in doing business?
9.2
907
9.6
113
Product Direction (% positive)
9.0
1,724
9.5
317
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
9.1
23
7.6
207
7.2
22
9.1
222
8.4
23
Feature Not Available
9.2
23
Channels
7.9
212
7.8
23
8.6
221
7.6
22
9.3
237
9.6
23
Feature Not Available
7.3
22
8.0
195
7.5
22
Customers
8.2
153
9.3
23
8.4
155
9.1
23
8.5
222
9.1
23
8.3
222
9.0
23
8.5
222
8.7
23
Agentic AI - Conversational Marketing
4.4
13
7.0
9
4.5
13
8.1
9
4.2
13
7.8
9
4.9
13
7.5
8
4.9
13
7.0
9
5.0
13
6.9
9
4.9
13
6.9
9
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
8.4
243
9.3
240
|
Verified
9.5
268
8.4
187
8.8
239
8.6
239
|
Verified
8.6
242
8.3
213
|
Verified
8.1
225
8.4
216
|
Verified
8.3
221
8.5
233
|
Verified
8.9
240
8.5
216
|
Verified
8.7
225
SMS Platform
8.5
223
|
Verified
8.1
220
8.6
223
|
Verified
8.5
227
Feature Not Available
7.6
189
7.6
201
|
Verified
7.4
196
Feature Not Available
7.5
198
8.2
206
|
Verified
8.1
209
Agentic AI - SMS Marketing
5.7
24
7.2
32
6.1
24
7.8
31
6.6
24
7.7
31
6.4
24
7.5
31
5.8
24
7.4
31
5.7
24
7.4
31
Channels
8.2
325
8.3
28
8.1
322
8.4
29
Feature Not Available
8.2
27
Design
8.3
338
8.7
29
Feature Not Available
Feature Not Available
8.5
373
9.1
29
8.4
364
9.0
29
8.6
337
8.5
27
Generative AI
7.5
234
7.8
27
7.5
229
8.1
27
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Not enough data
Platform
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.7
296
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Messaging Channels
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Administration
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
246
7.9
16
7.5
243
7.3
16
Feature Not Available
7.2
16
Communication
9.2
698
|
Verified
8.9
18
9.0
723
|
Verified
9.6
18
8.1
509
8.8
18
9.0
664
|
Verified
9.6
18
7.3
295
Feature Not Available
Internal Use
8.2
617
|
Verified
Feature Not Available
8.9
677
|
Verified
9.5
18
8.6
646
|
Verified
9.4
17
8.6
628
|
Verified
8.7
18
8.8
634
|
Verified
9.1
18
8.5
599
|
Verified
9.4
18
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
7.8
9
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
Not enough data
Contacts
Not enough data
9.8
9
Not enough data
9.0
8
Not enough data
8.8
8
Insights
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
9.0
8
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
9.1
631
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
649
|
Verified
Not enough data
Media Monitoring
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
Not enough data
In-House Management
8.6
503
Not enough data
8.6
503
|
Verified
Not enough data
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Campaigns
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
8.2
17
Not enough data
7.8
17
Not enough data
9.2
17
Not enough data
7.6
17
Not enough data
7.0
17
Not enough data
7.9
17
Categories
Categories
Shared Categories
Podium and Salesmsg are categorized as Shared Inbox, Customer Communications Management, SMS Marketing, Conversational Marketing, and Live Chat
Unique Categories
Podium is categorized as AI Agents For Business Operations, AI Chatbots, Conversational Support, Automotive Marketing, Chatbots, Online Reputation Management, and VoIP Providers
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmsg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Health, Wellness and Fitness
8.4%
Real Estate
7.0%
Consumer Services
5.6%
Insurance
4.7%
Marketing and Advertising
4.7%
Other
69.6%
Alternatives
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Does Salesmsg have a mobile app?
5 Comments
ME
Yes! It works great too. You can message and call from it.Read more
Does Salesmsg integrate with HubSpot?
3 Comments
CC
It does! They even put together a video about it: https://app.hubspot.com/ecosystem/420960/marketplace/apps/marketing/live-chat/salesmsg
Just login to your...Read more
Salesmsg has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
