G2 reviewers report that SurveyMonkey excels in user satisfaction, with many praising its user-friendly interface and the ease of creating surveys. Users highlight the ability to generate a professionally structured survey from a single text prompt in under a minute, thanks to its extensive library of over 500 expert-written templates.
According to verified reviews, Plotto offers a unique approach to data collection through its video research format, which users find beneficial for gathering detailed feedback. This innovative method allows for a more interactive experience compared to traditional surveys, making it appealing for those looking to engage respondents more deeply.
Users say that SurveyMonkey's implementation process is notably quick and intuitive, with many recent users mentioning how they completed global surveys in just a matter of days. This ease of setup is a significant advantage for teams needing to deploy surveys rapidly.
Reviewers mention that while Plotto has some interesting features, such as the ability to create engaging presentations and view real-time statistics, it struggles with overall usability compared to SurveyMonkey. Users have noted challenges with the platform's interface, which can hinder the survey creation process.
G2 reviewers highlight that SurveyMonkey provides robust support, with a quality of assistance rated higher than Plotto. Users appreciate the responsive customer service, which enhances their overall experience and helps resolve issues quickly.
According to recent feedback, while Plotto has a free version that appeals to budget-conscious users, its limited user base and fewer reviews suggest that it may not be as reliable or feature-rich as SurveyMonkey, which boasts a much larger community and a wealth of resources for users.
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