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At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (76.0% of reviews)
Entry-Level Pricing
Starting at $25.00 Per Month
Pay As You Go With One-Time Purchase
Plivo
Star Rating
(747)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 Per Month
Free Trial is available
Browse all 3 pricing plansTextmagic
Star Rating
(127)4.4 out of 5
Market Segments
Small-Business (76.0% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go With One-Time Purchase
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Textmagic excels in Two-Way Text Messaging with a score of 8.7, allowing for seamless communication, while Plivo's score of 7.9 indicates room for improvement in this area.
- Reviewers mention that Textmagic's Text Scheduler feature, rated at 8.4, is user-friendly and effective for planning messages, whereas Plivo's scheduling capabilities are less highlighted in user feedback.
- G2 users appreciate Textmagic's Automatic Replies feature, scoring 8.2, which enhances customer engagement, while Plivo's similar functionality received a lower emphasis in reviews.
- Users on G2 highlight that Plivo shines in API Call Speed with a score of 9.1, making it a preferred choice for developers needing quick response times, compared to Textmagic's score of 8.9.
- Reviewers say that Textmagic's Quality of Support is rated at 8.7, indicating a strong customer service experience, while Plivo's support, rated at 8.6, is slightly less favorable according to user feedback.
- Users report that both platforms have strong Ease of Use ratings, with Textmagic at 9.3 and Plivo at 9.0, but Textmagic is often noted for its intuitive interface that simplifies the user experience.
Pricing
Entry-Level Pricing
Plivo
Starter
Starting at $25.00
Per Month
- $10 free credits
- AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing
- Vibe Agent Builder
Textmagic
Send emails
Pay As You Go
With One-Time Purchase
Email packages start at 500 messages, from 0.6¢ each (USD).
- Domain verification & spam protection included
- Unlimited contacts & users
- HTML & rich text templates
Free Trial
Plivo
Free Trial is available
Textmagic
Free Trial is available
Ratings
Meets Requirements
9.1
522
8.9
92
Ease of Use
9.0
534
9.3
102
Ease of Setup
8.9
402
9.1
56
Ease of Admin
9.0
394
9.3
40
Quality of Support
8.6
477
8.8
67
Has the product been a good partner in doing business?
9.0
385
9.4
39
Product Direction (% positive)
7.8
488
8.2
84
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication Channels
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication type
8.3
8
Not enough data
6.4
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
9.0
7
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
7.2
6
8.8
43
|
Verified
7.8
6
8.6
42
|
Verified
7.5
6
8.6
35
|
Verified
6.4
6
8.2
33
|
Verified
Feature Not Available
Feature Not Available
5.6
6
7.2
28
6.9
6
8.6
36
6.9
6
7.0
31
SMS Platform
8.3
6
7.6
32
|
Verified
7.8
6
7.8
32
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.6
6
Feature Not Available
9.4
6
7.2
24
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
5.3
6
Feature Not Available
5.3
6
Feature Not Available
5.0
6
Not enough data
5.3
6
Channels
Not enough data
4.7
6
Not enough data
5.0
6
Feature Not Available
5.0
6
Design
Feature Not Available
5.6
6
Feature Not Available
6.1
6
Not enough data
6.4
6
Not enough data
6.1
6
Not enough data
7.8
6
Generative AI
Not enough data
4.7
6
Feature Not Available
4.7
6
Functionality
9.0
334
|
Verified
Not enough data
9.0
322
|
Verified
Not enough data
8.8
311
|
Verified
Not enough data
Support
8.7
331
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
278
|
Verified
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Conversational Platform
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Internal Use
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Basics - Phone Verification
8.5
8
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
7.3
8
Not enough data
8.1
8
Not enough data
5.8
8
Not enough data
Additional Features - Phone Verification
7.0
9
Not enough data
6.9
7
Not enough data
6.3
8
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plivo and Textmagic are categorized as Phone Verification, Customer Communications Management, and SMS Marketing
Unique Categories
Plivo is categorized as AI Customer Support Agents, AI Agents For Business Operations, Customer Service Automation, Conversational Support, WhatsApp Marketing, Conversational Marketing, Digital Customer Service Platforms, Chatbots, Multi-Factor Authentication (MFA), Communication Platform as a Service (CPaaS), Live Chat, Mobile Marketing, Help Desk, Customer Self-Service, and RCS Business Messaging
Textmagic is categorized as Email Marketing
Reviews
Reviewers' Company Size
Plivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textmagic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.0%
Information Technology and Services
11.9%
Marketing and Advertising
5.7%
Telecommunications
5.4%
Financial Services
4.2%
Other
53.9%
Construction
6.4%
Non-Profit Organization Management
5.6%
Health, Wellness and Fitness
5.6%
Information Technology and Services
4.8%
Computer Software
4.8%
Other
72.8%
Alternatives
Discussions
Can you add emoji use to texting with Plivo ?
2 Comments
HD
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 Comment
Official Response from Plivo
You can see detailed pricing at https://www.plivo.com/pricing/Read more
Does anybody from Ethiopia use Plivo, if so do you have deliverability issues some times?
1 Comment
HD
Hi there - I checked with our Plivo support team and the last known issue that was raised with us was in July and was due to a two week Internet blackout in...Read more
What is TextMagic?
5 Comments
MM
Per their website: TextMagic is an international text messaging company that helps small businesses engage with their customers. It operates mainly in the...Read more
will the notification feature of unreceived messages be worked on in the near future?
1 Comment
AL
TextMagic tracks your message to see if delivery succeeded and displays different delivery statuses next to your sent messages on the History page of the web...Read more
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