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Compare Plivo and Qualified 
Featured Products
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Mid-Market (70.4% of reviews)
Entry-Level Pricing
Starting at $25.00 Per Month
Contact Us
Plivo
Star Rating
(747)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 Per Month
Free Trial is available
Browse all 3 pricing plansQualified
Star Rating
(1,393)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user satisfaction, boasting a higher overall rating compared to Plivo. Users appreciate Qualified's AI capabilities, particularly the AI SDR, which has significantly increased the number of meetings booked, showcasing its effectiveness in engaging web visitors.
- Users say that Plivo is particularly developer-friendly, with excellent documentation that aids in building communication solutions. This makes it a strong choice for startups looking for a cost-effective solution, as it operates globally and offers reliable voice and SMS support.
- Reviewers mention that Qualified's ease of setup and administration is a standout feature, with many users highlighting the intuitive onboarding process. This contrasts with Plivo, where some users have noted challenges in configuration, despite its overall ease of use.
- According to verified reviews, Qualified's quality of support is exceptional, with users praising their representatives for their deep understanding of both the platform and Salesforce. In comparison, while Plivo offers solid support, it does not reach the same level of satisfaction as Qualified.
- Users highlight that Plivo's competitive pricing model, where users pay based on usage, is attractive for small businesses. However, Qualified's pricing structure requires potential customers to contact them for details, which may deter some users looking for transparency.
- G2 reviewers note that while Plivo has a strong presence in the small business segment, Qualified is more favored among mid-market companies. This difference in target audience may influence the choice for businesses based on their size and specific needs.
Pricing
Entry-Level Pricing
Plivo
Starter
Starting at $25.00
Per Month
- $10 free credits
- AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing
- Vibe Agent Builder
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Plivo
Free Trial is available
Qualified
No trial information availableRatings
Meets Requirements
9.1
522
9.6
1,112
Ease of Use
9.0
534
9.2
1,123
Ease of Setup
8.8
402
9.2
816
Ease of Admin
9.0
395
9.2
804
Quality of Support
8.5
477
9.9
1,112
Has the product been a good partner in doing business?
9.0
386
9.9
822
Product Direction (% positive)
7.7
488
9.9
1,046
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication Channels
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
9.4
567
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication type
8.1
7
Not enough data
5.8
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
8.9
6
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Messenger
Not enough data
9.2
350
|
Verified
Not enough data
9.1
391
|
Verified
Not enough data
9.6
437
|
Verified
Not enough data
9.3
394
|
Verified
Channels
Feature Not Available
Feature Not Available
Not enough data
9.6
415
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Feature Not Available
9.4
382
|
Verified
Feature Not Available
9.4
332
|
Verified
Not enough data
9.2
399
|
Verified
Not enough data
9.5
389
|
Verified
Not enough data
9.4
387
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
38
Not enough data
8.4
33
Not enough data
8.9
38
Feature Not Available
8.9
38
Not enough data
9.1
40
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.7
77
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Text Messaging
6.7
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
SMS Platform
8.0
5
Not enough data
7.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Design
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
200
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Functionality
8.9
333
|
Verified
Not enough data
9.0
321
|
Verified
Not enough data
8.8
310
|
Verified
Not enough data
Support
8.7
330
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
278
|
Verified
Not enough data
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Feature Not Available
9.6
29
Responses
Not enough data
9.4
526
Not enough data
9.5
504
Not enough data
9.6
535
Not enough data
9.3
450
Not enough data
9.0
364
Platform
Not enough data
9.7
549
Not enough data
9.5
539
Not enough data
9.4
508
Not enough data
9.3
529
Feature Not Available
9.2
416
Not enough data
9.4
471
Not enough data
9.5
484
Generative AI
Not enough data
9.1
179
Feature Not Available
8.9
173
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Notifications
Not enough data
9.3
217
Not enough data
9.2
203
Not enough data
9.5
220
Settings
Not enough data
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Personalization
Not enough data
9.4
221
Not enough data
9.5
204
Integrations
Not enough data
9.4
216
Not enough data
9.6
238
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Generative AI
Not enough data
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Feature Not Available
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
652
|
Verified
Not enough data
9.4
633
|
Verified
Not enough data
8.7
389
Not enough data
9.4
486
|
Verified
Feature Not Available
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Feature Not Available
9.3
520
|
Verified
Feature Not Available
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Basics - Phone Verification
8.5
8
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
7.3
8
Not enough data
8.1
8
Not enough data
5.8
8
Not enough data
Additional Features - Phone Verification
7.0
9
Not enough data
6.9
7
Not enough data
6.3
8
Not enough data
Agentic AI - Phone Verification
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
9.4
68
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
76
Not enough data
9.1
67
Autonomy
Not enough data
8.8
62
Not enough data
9.1
63
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
57
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.3
61
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.4
67
Not enough data
8.8
55
Not enough data
9.6
72
Not enough data
9.3
69
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Engagement
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Plivo and Qualified are categorized as AI Agents For Business Operations, Conversational Marketing, Chatbots, and Live Chat
Unique Categories
Plivo is categorized as AI Customer Support Agents, Customer Service Automation, Conversational Support, WhatsApp Marketing, Phone Verification, Digital Customer Service Platforms, Customer Communications Management, SMS Marketing, Multi-Factor Authentication (MFA), Communication Platform as a Service (CPaaS), Mobile Marketing, Help Desk, Customer Self-Service, and RCS Business Messaging
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, AI Sales Assistant, Bot Platforms, Online Appointment Scheduling, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Plivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.0%
Information Technology and Services
11.9%
Marketing and Advertising
5.7%
Telecommunications
5.4%
Financial Services
4.2%
Other
53.9%
Computer Software
43.8%
Information Technology and Services
18.9%
Marketing and Advertising
4.1%
Computer & Network Security
4.1%
Financial Services
3.3%
Other
25.7%
Discussions
Can you add emoji use to texting with Plivo ?
2 Comments
HD
Hi Raquel, We do support this feature and emojis can be added and sent through inbound and outbound SMS. We're putting together a quick how to for you and...Read more
Where can I see the pricing for all countries you support?
1 Comment
Official Response from Plivo
You can see detailed pricing at https://www.plivo.com/pricing/Read more
Does anybody from Ethiopia use Plivo, if so do you have deliverability issues some times?
1 Comment
HD
Hi there - I checked with our Plivo support team and the last known issue that was raised with us was in July and was due to a two week Internet blackout in...Read more
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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