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At a Glance
Market Segments
Small-Business (93.4% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
Free
$0.00
Plerdy
Star Rating
(317)4.7 out of 5
Market Segments
Small-Business (93.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSmartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartlook excels in "Session Replays" with a score of 9.1, allowing for detailed analysis of user interactions, while Plerdy, with a score of 9.4, offers superior "Heat Maps" that provide visual insights into user behavior, making it easier to identify areas for improvement.
- Reviewers mention that Smartlook's "Custom Event Tracking" feature, rated at 8.3, is beneficial for tailored analytics, but Plerdy shines with a higher score of 9.1, indicating a more robust capability for tracking specific user actions and events.
- G2 users highlight that Smartlook's "Ease of Setup" is rated at 9.1, making it user-friendly for new adopters, whereas Plerdy, with a score of 8.7, is slightly less intuitive, which may require more time for users to get accustomed to its interface.
- Users on G2 report that Plerdy's "Quality of Support" is outstanding, scoring 9.5, which reviewers say contributes to a better overall user experience compared to Smartlook's score of 8.8, indicating room for improvement in customer service responsiveness.
- Reviewers mention that Smartlook's "Retention" metric, rated at 8.2, is less effective than Plerdy's impressive score of 9.5, suggesting that Plerdy provides better tools for keeping users engaged over time.
- Users say that Plerdy's "Real-Time Reporting" feature, with a score of 9.2, is a standout, providing immediate insights that help in making quick decisions, while Smartlook's score of 8.8 indicates it may not be as responsive in delivering timely data.
Pricing
Entry-Level Pricing
Plerdy
Free
Free
- Heatmaps — 100 per day
- Video sessions — 500 (total)
- Popup — 100 per day
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
Free Trial
Plerdy
Free Trial is available
Smartlook
Free Trial is available
Ratings
Meets Requirements
9.3
235
8.9
656
Ease of Use
8.6
243
8.9
662
Ease of Setup
8.7
160
9.1
459
Ease of Admin
8.9
120
9.1
451
Quality of Support
9.5
209
8.8
470
Has the product been a good partner in doing business?
9.5
109
9.0
385
Product Direction (% positive)
9.6
213
9.0
620
Features by Category
Metrics
9.3
41
8.8
157
9.2
40
8.7
78
Feature Not Available
8.5
153
Feature Not Available
8.6
149
9.0
34
8.6
130
Feature Not Available
8.2
65
Feature Not Available
8.4
68
9.0
40
8.6
126
9.1
36
8.7
126
Reporting
9.1
47
8.8
149
Feature Not Available
8.5
63
Feature Not Available
8.6
121
9.0
40
8.6
117
8.6
39
8.3
108
Feature Not Available
7.8
18
Feature Not Available
8.7
119
Other
8.9
41
8.7
135
Feature Not Available
8.6
109
Feature Not Available
Feature Not Available
8.8
36
8.5
91
8.7
37
8.4
90
Feature Not Available
Feature Not Available
Feature Not Available
8.3
91
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
54
8.4
208
Feature Not Available
8.6
100
8.9
74
8.8
316
8.9
66
Feature Not Available
User Identification
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
8.7
64
Tracking & Reporting
Not enough data
8.3
64
Not enough data
8.6
69
Not enough data
8.5
60
Not enough data
8.6
77
Not enough data
8.9
72
Not enough data
8.7
74
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
User Behavior
9.4
79
|
Verified
9.1
221
|
Verified
9.2
78
|
Verified
8.9
205
|
Verified
8.5
62
|
Verified
8.4
166
|
Verified
A/B Testing
Feature Not Available
8.4
126
|
Verified
Feature Not Available
8.0
86
|
Verified
9.0
63
8.3
124
|
Verified
Feature Not Available
8.3
104
|
Verified
Visitor Information
8.8
62
8.4
167
|
Verified
8.6
59
8.4
125
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
Feature Not Available
Not enough data
8.7
109
Not enough data
8.5
91
Not enough data
8.7
97
Not enough data
8.4
72
Not enough data
8.1
44
Not enough data
Feature Not Available
Not enough data
8.9
83
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
9.1
34
Not enough data
9.0
35
Not enough data
9.4
31
Not enough data
9.0
33
Not enough data
Campaigns
9.1
32
Not enough data
9.1
32
Not enough data
9.2
14
Not enough data
9.3
36
Not enough data
Integrations
9.0
29
Not enough data
8.7
26
Not enough data
9.2
26
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
8.8
36
Not enough data
8.9
42
Not enough data
8.9
41
Not enough data
8.9
41
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
7.9
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
35
Not enough data
SEO Reporting
Feature Not Available
Not enough data
8.7
59
Not enough data
8.3
54
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Computing
7.6
12
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Experimental Design
7.5
14
Not enough data
Feature Not Available
Not enough data
7.7
13
Not enough data
Analytics
8.4
16
Not enough data
8.7
14
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.1
103
8.6
252
9.1
92
8.5
229
9.0
92
8.4
220
9.1
89
8.5
207
9.3
101
8.7
140
Reporting
9.6
110
8.7
279
9.4
106
9.1
312
9.2
96
9.0
275
9.0
84
8.4
223
Metrics
Not enough data
8.8
34
Not enough data
8.5
33
Not enough data
8.1
29
Not enough data
8.0
29
Not enough data
8.5
28
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
29
Not enough data
8.9
33
Personalization
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Administration
Not enough data
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Plerdy and Smartlook are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Reviews
Reviewers' Company Size
Plerdy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.8%
Information Technology and Services
7.5%
Internet
6.8%
Computer Software
6.5%
Retail
3.9%
Other
44.5%
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Discussions
What is Plerdy used for?
1 Comment
AC
Hello,
Plerdy is a comprehensive software tool used primarily for website analytics and conversion rate optimization (CRO). It offers various features to...Read more
Plerdy has no more discussions with answers
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
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