# Playvox WFM, Workforce.com vs Surfboard WFM Comparison

| | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 0.0 out of 5 | 
| **Total Reviews** | 129 | 119 | 3 | 
| **Largest Market Segment** | Mid-Market (48.8% of reviews) | Small-Business (48.1% of reviews) | Not enough data | 
| **Entry Level Price** | No pricing available | No pricing available | Contact Us 10 Seats Per Year | 

---
## Top Pros & Cons

### Playvox WFM

Pros:
- Ease of Use (10 reviews)
- Scheduling (10 reviews)

Cons:
- Missing Features (4 reviews)
- Limited Features (3 reviews)

### Workforce.com

Pros:
- Ease of Use (26 reviews)
- Helpful (22 reviews)

Cons:
- Not User-Friendly (5 reviews)
- Complexity (4 reviews)

### Surfboard WFM

**Not enough data**

---
## Ratings Comparison
| Rating | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (107 reviews) | 8.8 (92 reviews) | Not enough data | 
  | **Ease of Use** | 9.4 (109 reviews) | 8.7 (93 reviews) | Not enough data | 
  | **Ease of Setup** | 9.6 (95 reviews) | 8.4 (73 reviews) | Not enough data | 
  | **Ease of Admin** | 9.1 (18 reviews) | 8.4 (60 reviews) | Not enough data | 
  | **Quality of Support** | 9.3 (97 reviews) | 8.9 (87 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 9.4 (18 reviews) | 8.8 (58 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.7 (105 reviews) | 8.7 (82 reviews) | Not enough data | 

---
## Pricing

### Playvox WFM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Workforce.com

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Surfboard WFM

#### Entry-Level Pricing

Plan: Starters

Price: Contact Us 10 Seats Per Year

Description: Shift planning and basic reporting

Key Features:
- Shift planning
- Reporting
- Clocking in and out

[Browse all 3 editions](https://www.g2.com/products/surfboard-wfm/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | N/A | N/A |
| **Workforce.com** | 9.2/10 | 8 |
| **Surfboard WFM** | N/A | N/A |

#### Employee Self Service

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Web Portal** | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Benefits Manager** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Mobile** | Not enough data | 9.2 (8 reviews) | Not enough data | 

#### Administration

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Payroll Entry** | Not enough data | 10.0 (7 reviews) | Not enough data | 
| **Time Off Accrual** | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **Direct Deposit** | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Expense Reimbursement** | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Pre-tax Deductions** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Wage Garnishment** | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Approvals** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Check/W-2 Printing** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Check/W-2 Delivery** | Not enough data | 8.1 (6 reviews) | Not enough data | 

#### Taxes

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Tax Calculation** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Tax Filing** | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Automatic Tax Payment** | Not enough data | 9.5 (7 reviews) | Not enough data | 

#### Integration

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **API / Integration** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Time Tracking Integration** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Accounting Integration** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Core HR Integration** | Not enough data | 9.4 (6 reviews) | Not enough data | 

#### Platform

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Reporting and Dashboards** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Performance and Reliability** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Scalability** | Not enough data | 9.7 (6 reviews) | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | N/A | N/A |
| **Workforce.com** | 8.5/10 | 54 |
| **Surfboard WFM** | N/A | N/A |

#### Automation

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Process Automation** | Not enough data | 8.6 (46 reviews) | Not enough data | 

#### Logistics

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Dashboards & Reporting** | Not enough data | 8.7 (47 reviews) | Not enough data | 
| **Data Collection** | Not enough data | 8.4 (44 reviews) | Not enough data | 
| **Lanuguage Options** | Not enough data | 8.5 (32 reviews) | Not enough data | 

#### Management

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.6 (46 reviews) | Not enough data | 
| **Schedule Management** | Not enough data | 9.0 (47 reviews) | Not enough data | 
| **Employee Leave Management** | Not enough data | 8.6 (48 reviews) | Not enough data | 
| **User Access** | Not enough data | 8.7 (49 reviews) | Not enough data | 
| **User Role Access** | Not enough data | 8.6 (46 reviews) | Not enough data | 
| **Employee Information** | Not enough data | 8.7 (50 reviews) | Not enough data | 
| **Employee Information Automation** | Not enough data | 8.4 (44 reviews) | Not enough data | 

#### Monitoring

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Regulations Enforcement** | Not enough data | 8.2 (42 reviews) | Not enough data | 
| **Compliance Monitoring** | Not enough data | 8.3 (42 reviews) | Not enough data | 
| **Integration** | Not enough data | 8.3 (38 reviews) | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | 9.6/10 | 78 |
| **Workforce.com** | 8.1/10 | 65 |
| **Surfboard WFM** | N/A | N/A |

#### Platform Basics

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Reporting** | 9.6 (75 reviews) | 8.2 (55 reviews) | Not enough data | 
| **Dashboard** | 9.6 (74 reviews) | 8.5 (54 reviews) | Not enough data | 
| **Performance** | 9.6 (75 reviews) | 8.2 (56 reviews) | Not enough data | 

#### Platform Content

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Automation** | 9.6 (70 reviews) | 8.3 (53 reviews) | Not enough data | 
| **File Sharing** | 9.6 (69 reviews) | 7.4 (44 reviews) | Not enough data | 
| **Content Library** | 9.5 (69 reviews) | 7.8 (42 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Integrations** | 9.6 (73 reviews) | 8.2 (49 reviews) | Not enough data | 
| **Mobility** | 9.3 (69 reviews) | 8.7 (58 reviews) | Not enough data | 
| **Forecasting** | 9.6 (72 reviews) | 7.8 (46 reviews) | Not enough data | 
| **Task Management** | 9.7 (72 reviews) | 8.0 (45 reviews) | Not enough data | 
| **Portal** | 9.8 (70 reviews) | 8.0 (40 reviews) | Not enough data | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | 9.6/10 | 39 |
| **Workforce.com** | N/A | N/A |
| **Surfboard WFM** | N/A | N/A |

#### Workforce Management

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Agent Availability** | 9.7 (36 reviews) | Not enough data | Not enough data | 
| **Skills Management** | 9.6 (36 reviews) | Not enough data | Not enough data | 
| **Shift Scheduling** | 9.8 (37 reviews) | Not enough data | Not enough data | 
| **Agent Self-Service** | 9.2 (36 reviews) | Not enough data | Not enough data | 
| **Mobile Access** | 8.8 (34 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Automation** | 9.6 (36 reviews) | Not enough data | Not enough data | 
| **Performance Analysis** | 9.8 (37 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.7 (36 reviews) | Not enough data | Not enough data | 
| **Forecasting** | 9.7 (35 reviews) | Not enough data | Not enough data | 
| **Intraday Management** | 9.7 (36 reviews) | Not enough data | Not enough data | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | N/A | N/A |
| **Workforce.com** | N/A | N/A |
| **Surfboard WFM** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | N/A | N/A |
| **Workforce.com** | 8.7/10 | 25 |
| **Surfboard WFM** | N/A | N/A |

#### Time Tracking

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 9.5 (24 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | Not enough data | 9.3 (20 reviews) | Not enough data | 
| **Billable Time Rate Management** | Not enough data | 8.8 (19 reviews) | Not enough data | 

#### Client Invoicing

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.5 (17 reviews) | Not enough data | 
| **Electronic Payments** | Not enough data | 7.8 (16 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | Not enough data | 7.8 (17 reviews) | Not enough data | 

#### Mobile Time Tracking

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Time Tracking** | Not enough data | 9.2 (20 reviews) | Not enough data | 

#### Administration

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Business Tool Integration** | Not enough data | 9.0 (20 reviews) | Not enough data | 
| **Workflow** | Not enough data | 9.1 (21 reviews) | Not enough data | 
| **Automated Reminders** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Policy Compliance Management** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.2 (20 reviews) | Not enough data | 

#### Platform

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Reporting** | Not enough data | 9.3 (18 reviews) | Not enough data | 
| **APIs / Integration** | Not enough data | 8.8 (16 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 8.6 (16 reviews) | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.7 (21 reviews) | Not enough data | 
| **Mobile User Support** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Offline** | Not enough data | 7.0 (16 reviews) | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Playvox WFM** | 9.0/10 | 46 |
| **Workforce.com** | 8.9/10 | 24 |
| **Surfboard WFM** | N/A | N/A |

#### Platform

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Customization ** | Feature Not Available | 8.1 (18 reviews) | Not enough data | 
| **Integration APIs** | 9.1 (39 reviews) | 8.5 (17 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | 8.5 (16 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.3 (39 reviews) | 9.2 (18 reviews) | Not enough data | 
| **Performance** | 9.3 (38 reviews) | 9.0 (19 reviews) | Not enough data | 
| **Mobility** | 8.5 (36 reviews) | 9.4 (18 reviews) | Not enough data | 
| **Reporting** | 8.8 (38 reviews) | 9.2 (17 reviews) | Not enough data | 
| **Dashboards** | 9.1 (35 reviews) | 9.2 (18 reviews) | Not enough data | 

#### Workforce Management Platform Features

| Feature | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Labor Forecasting** | 9.1 (39 reviews) | 8.7 (15 reviews) | Not enough data | 
| **Shift Scheduling** | 9.3 (41 reviews) | 9.0 (18 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 9.0 (38 reviews) | 9.3 (15 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.5 (38 reviews) | 8.9 (18 reviews) | Not enough data | 
| **Skills Management** | 9.2 (38 reviews) | 9.0 (16 reviews) | Not enough data | 
| **Succession Planning** | 9.0 (37 reviews) | 8.7 (14 reviews) | Not enough data | 
| **Workforce Analytics** | 9.2 (39 reviews) | 9.2 (15 reviews) | Not enough data | 
| **Self-Service Capabilities** | 9.2 (39 reviews) | 8.3 (14 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 8.2 (38 reviews) | 9.1 (15 reviews) | Not enough data | 
| **Team Communication** | 8.8 (36 reviews) | 9.1 (15 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)

**Unique to Playvox WFM (2):** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)

**Unique to Workforce.com (3):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Payroll Software](https://www.g2.com/categories/payroll)



---
## Reviewer Demographics

### By Company Size

| Segment | Playvox WFM | Workforce.com | Surfboard WFM | 
|---|---|---|---|
| **Small-Business** | 19.0% | 48.1% | 0% | 
| **Mid-Market** | 48.8% | 48.1% | 0% | 
| **Enterprise** | 32.2% | 3.7% | 0% | 

### By Industry

#### Playvox WFM

- **Consumer Services:** 19.8%
- **Retail:** 9.9%
- **Insurance:** 5.8%
- **Information Technology and Services:** 5.8%
- **Computer Software:** 5.8%
- **Financial Services:** 5.0%
- **Banking:** 3.3%
- **Computer & Network Security:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Marketing and Advertising:** 2.5%
- **Other:** 37.2%

#### Workforce.com

- **Hospitality:** 31.8%
- **Hospital & Health Care:** 9.3%
- **Restaurants:** 6.5%
- **Retail:** 5.6%
- **Entertainment:** 4.7%
- **Food & Beverages:** 4.7%
- **Consumer Services:** 3.7%
- **Leisure, Travel & Tourism:** 3.7%
- **Sports:** 2.8%
- **Education Management:** 1.9%
- **Other:** 25.2%

#### Surfboard WFM

No data available

---
## Alternatives

### Alternatives to Playvox WFM

- [Assembled WFM](https://www.g2.com/products/assembled-wfm/reviews) — 4.6/5 stars (171 reviews)
- [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) — 4.5/5 stars (393 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
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- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12735 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)

### Alternatives to Workforce.com

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (496 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12735 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
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- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)

### Alternatives to Surfboard WFM

- [Assembled WFM](https://www.g2.com/products/assembled-wfm/reviews) — 4.6/5 stars (171 reviews)
- [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) — 4.5/5 stars (393 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12735 reviews)
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- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) — 4.4/5 stars (2257 reviews)
- [HROne](https://www.g2.com/products/uneecops-hrone/reviews) — 4.8/5 stars (2097 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1302 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)

---
## Top Discussions

### Playvox WFM

No discussions available for this product.

### Workforce.com

No discussions available for this product.

### Surfboard WFM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/playvox-wfm-vs-workforce-com-vs-surfboard-wfm)