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Compare PlaybookUX and User Interviews 
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At a Glance
Market Segments
Small-Business (46.7% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
PlaybookUX
Star Rating
(15)4.6 out of 5
Market Segments
Small-Business (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PlaybookUXUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that User Interviews excels in its survey management capabilities, particularly with its Survey Builder, which received an 8.6 rating. In contrast, PlaybookUX shines with its survey distribution features, scoring an impressive 8.8, making it easier for users to reach their target audience.
- Reviewers mention that PlaybookUX offers superior video interview capabilities, achieving a high score of 9.5, while User Interviews scored 8.2. This makes PlaybookUX a better choice for those prioritizing video feedback.
- G2 users highlight that PlaybookUX's analytics and collaboration features are particularly strong, with scores of 8.8, compared to User Interviews' lower score of 6.9 in analytics. This suggests that PlaybookUX provides more robust tools for analyzing and sharing insights.
- Users on G2 indicate that User Interviews has a more limited recruitment pool, scoring 8.3, while PlaybookUX offers a more extensive selection with a score of 9.0, making it easier for users to find the right participants for their studies.
- Reviewers say that PlaybookUX's support for multimedia in surveys is a standout feature, scoring 8.4, while User Interviews falls short in this area, indicating a preference for more dynamic survey options in PlaybookUX.
- Users report that PlaybookUX's ease of setup is a significant advantage, scoring 9.4 compared to User Interviews' 8.6. This suggests that users may find PlaybookUX more user-friendly when getting started with their projects.
Pricing
Entry-Level Pricing
PlaybookUX
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
PlaybookUX
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
9.0
14
8.9
573
Ease of Use
9.2
14
9.0
592
Ease of Setup
9.4
6
8.6
209
Ease of Admin
9.4
6
9.0
114
Quality of Support
9.6
14
9.1
527
Has the product been a good partner in doing business?
10.0
5
9.1
114
Product Direction (% positive)
9.2
14
9.3
588
Features by Category
User Response Methods
9.3
9
7.5
225
|
Verified
9.5
11
6.2
195
9.5
14
8.2
224
9.3
7
5.9
192
8.6
12
6.6
203
Participant Selection
8.9
12
6.9
197
9.3
5
4.9
48
9.5
7
6.0
188
9.0
13
8.1
217
|
Verified
Insights
8.8
13
6.7
189
|
Verified
8.8
13
6.9
198
|
Verified
9.2
12
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
PlaybookUX and User Interviews are categorized as User Research
Reviews
Reviewers' Company Size
PlaybookUX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Internet
13.3%
Design
13.3%
Banking
13.3%
Philanthropy
6.7%
Other
26.7%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
PlaybookUX has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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