G2 reviewers report that isolved excels in user experience, with many praising its intuitive interface and helpful learning tools. Users appreciate the ease of use across both desktop and mobile devices, making it a strong choice for organizations looking for a user-friendly platform.
Users say that isolved's implementation process is notably quick and straightforward, with recent feedback highlighting the effective onboarding wizard that simplifies setup. In contrast, PlanSource has received mixed reviews regarding its setup, with some users finding it less intuitive.
Reviewers mention that isolved provides excellent customer support, with users noting that the team is always willing to help with any questions. This level of support seems to contribute to a more positive overall experience compared to PlanSource, where users have expressed a desire for more responsive assistance.
According to verified reviews, PlanSource shines in its customization capabilities, allowing users to tailor the platform to their specific needs. Users appreciate the variety of features available, which can be adapted to fit different organizational requirements, although some find the learning curve steep.
G2 reviewers highlight that isolved has a significantly higher overall satisfaction score, reflecting its strong performance in key areas like quality of support and ease of administration. This is particularly important for mid-market companies looking for reliable benefits administration solutions.
Users report that while both platforms offer solid features, isolved's integration with other tools, such as Employee Navigator, is seamless and user-friendly. In contrast, some PlanSource users have noted challenges with third-party integrations, which can complicate workflows.
Pricing
Entry-Level Pricing
PlanSource
No pricing available
isolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
PlanSource is a high growth technology company founded in 2008, although we got our start in the human capital management technology space back in 1997. Our...Read more
How many employees does PlanSource have?
1 Comment
Official Response from PlanSource
PlanSource has approximately 600 employees throughout 5 locations in the U.S.Read more
Are you legally approved to operate as a TPA nationally?
1 Comment
Official Response from PlanSource
Yes! And we also operate payroll in 50 states.Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
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