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At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Small-Business (81.0% of reviews)
Entry-Level Pricing
Custom
Starting at €695.00 Per Month
Planhat
Star Rating
(883)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatStartdeliver
Star Rating
(42)4.5 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €695.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planhat excels in Quality of Support with a score of 9.4, while Startdeliver closely follows with a score of 9.5. Reviewers mention that Startdeliver's support team is particularly responsive and helpful, making it a strong contender for businesses needing reliable assistance.
- Reviewers mention that Planhat's Customer Health Scores are rated at 8.8, which is slightly lower than Startdeliver's 9.1. Users on G2 highlight that Startdeliver provides more comprehensive insights into customer engagement, helping businesses proactively manage their customer relationships.
- Users say that Planhat's Playbooks feature is rated at 8.6, which is significantly higher than Startdeliver's 7.4. Reviewers mention that Planhat offers more customizable and effective playbooks that help teams streamline their processes and improve customer interactions.
- G2 users report that both products have similar scores for Ease of Setup at 7.8, but users on G2 indicate that Startdeliver's onboarding process is more intuitive, making it easier for new users to get started quickly.
- Reviewers mention that Planhat shines in Product Direction with a score of 9.3, while Startdeliver achieves a perfect score of 10. Users say that Startdeliver's commitment to continuous improvement and feature updates is a significant advantage for businesses looking for long-term growth.
- Users report that both products have strong Data Security ratings, with Planhat at 9.0 and Startdeliver at 9.1. However, reviewers mention that Startdeliver's additional security features, such as enhanced user access management, provide an extra layer of protection for sensitive data.
Pricing
Entry-Level Pricing
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Startdeliver
Giga
Starting at €695.00
Per Month
Empower your scaling team with a robust suite of tools designed to supercharge Customer Success.
- Includes 5 Main Users
- Includes 5 Lite Users
- Includes Unlimited Apps
Free Trial
Planhat
No trial information availableStartdeliver
No trial information availableRatings
Meets Requirements
8.6
735
8.4
28
Ease of Use
8.3
742
8.7
28
Ease of Setup
7.5
499
7.4
26
Ease of Admin
8.2
445
8.4
21
Quality of Support
9.2
714
9.3
28
Has the product been a good partner in doing business?
9.3
441
9.6
20
Product Direction (% positive)
9.2
685
9.6
26
Features by Category
Sales Force Automation
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Not enough data
Marketing Automation
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Not enough data
Customer Support
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Not enough data
Reporting & Analytics
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Not enough data
Mobile & Social
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Not enough data
Platform
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Not enough data
Integration
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Not enough data
Generative AI
7.0
18
Not enough data
Agentic AI - CRM
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Not enough data
Customer Information
8.7
556
|
Verified
8.5
21
8.8
550
|
Verified
8.5
21
8.8
561
|
Verified
8.2
21
8.2
546
|
Verified
7.0
18
8.5
513
|
Verified
8.0
22
8.0
490
|
Verified
7.8
21
7.2
421
|
Verified
5.7
17
Predictions
7.9
494
|
Verified
7.9
20
7.4
432
|
Verified
7.8
21
8.3
494
|
Verified
7.3
20
6.7
349
|
Verified
4.9
15
Platform
8.3
545
|
Verified
7.9
21
8.1
517
|
Verified
8.0
21
8.2
490
|
Verified
7.8
21
8.5
497
|
Verified
8.2
21
8.2
521
|
Verified
7.7
20
8.6
518
|
Verified
7.7
21
8.8
509
|
Verified
8.5
21
8.9
476
|
Verified
8.6
20
8.5
519
|
Verified
9.0
21
8.8
520
|
Verified
8.7
20
Generative AI
6.2
171
Not enough data
6.2
174
Not enough data
Agentic AI - Customer Success
6.3
99
Not enough data
6.7
99
Not enough data
6.8
102
Not enough data
6.5
98
Not enough data
6.2
99
Not enough data
Billing and Payments
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Not enough data
Revenue Recognition
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Not enough data
Revenue Optimization
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Not enough data
Product Analytics
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Not enough data
Agentic AI - Product Analytics
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Not enough data
Data Sourcing
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Not enough data
Intelligence
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Not enough data
Sales Team
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Not enough data
Intelligence
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Not enough data
Mapping
6.9
84
Not enough data
8.2
99
Not enough data
Agentic AI - Customer Revenue Optimization
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Not enough data
Platform Basics
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Not enough data
Agentic AI - Customer Journey Mapping
6.4
36
Not enough data
Content
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Not enough data
Collaboration
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Not enough data
Onboarding Setup
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Not enough data
Project Tracking
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Not enough data
Customer Engagement
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Not enough data
Management
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Not enough data
Generative AI
6.4
31
Not enough data
6.6
31
Not enough data
Categories
Categories
Shared Categories
Planhat and Startdeliver are categorized as Customer Success
Unique Categories
Startdeliver has no unique categories
Reviews
Reviewers' Company Size
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Startdeliver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.8%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Computer Software
47.6%
Information Technology and Services
16.7%
Marketing and Advertising
11.9%
Education Management
7.1%
Logistics and Supply Chain
4.8%
Other
11.9%
Discussions
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
Startdeliver has no discussions with answers
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