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Compare Planhat and Skalin 
Featured Products
At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
Custom
Starting at €569.00
Planhat
Star Rating
(882)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatSkalin
Star Rating
(31)4.9 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €569.00
Learn more about SkalinSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Planhat excels in providing a clean and intuitive interface, making it easy for users to track customer health and manage accounts effectively. Users appreciate the customizable dashboards that centralize customer data, which enhances visibility into renewal risks.
- Users say that Skalin offers a 360° customer view, allowing for a comprehensive understanding of each account. This feature helps teams map their customer success efforts seamlessly, which is particularly beneficial for small businesses looking to streamline their operations.
- According to verified reviews, Planhat has a significantly higher G2 Score, indicating overall user satisfaction. Despite this, some users have noted that it can sometimes struggle to meet specific workflow needs, leading to configuration challenges.
- Reviewers mention that Skalin is very user-friendly, with a simple and intuitive interface that integrates effortlessly with existing tech stacks. This ease of use is highlighted by users who appreciate the smooth integration process and the well-thought-out feature set.
- Users highlight the quality of support provided by Planhat, with specific praise for team members who offer exceptional assistance. This level of support can be a deciding factor for businesses that prioritize customer service in their software solutions.
- G2 reviewers note that while Skalin has a higher star rating, it has significantly fewer reviews, which may affect the reliability of its ratings. In contrast, Planhat's larger volume of reviews provides a more comprehensive view of user experiences, despite its lower star rating.
Pricing
Entry-Level Pricing
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Skalin
Scale
Starting at €569.00
Bring your team to the next level
- 360° customer view
- AI-based Health Score
- Tasks management
Free Trial
Planhat
No trial information availableSkalin
No trial information availableRatings
Meets Requirements
8.6
734
9.2
28
Ease of Use
8.3
741
9.3
29
Ease of Setup
7.5
498
8.9
25
Ease of Admin
8.2
445
9.4
18
Quality of Support
9.2
713
9.9
28
Has the product been a good partner in doing business?
9.3
441
9.8
18
Product Direction (% positive)
9.2
684
10.0
28
Features by Category
Sales Force Automation
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Not enough data
Marketing Automation
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Not enough data
Customer Support
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Not enough data
Reporting & Analytics
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Not enough data
Mobile & Social
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Not enough data
Platform
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Not enough data
Integration
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Not enough data
Generative AI
7.0
18
Not enough data
Agentic AI - CRM
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Not enough data
Customer Information
8.6
555
|
Verified
8.6
28
8.8
549
|
Verified
9.5
28
8.8
560
|
Verified
8.8
28
8.2
545
|
Verified
9.2
27
8.5
512
|
Verified
9.2
27
8.0
489
|
Verified
9.0
26
7.2
420
|
Verified
7.5
23
Predictions
7.9
493
|
Verified
8.2
25
7.4
431
|
Verified
7.7
22
8.3
493
|
Verified
9.0
23
6.6
348
|
Verified
8.6
23
Platform
8.3
544
|
Verified
8.9
25
8.1
516
|
Verified
8.9
23
8.2
489
|
Verified
8.9
21
8.5
496
|
Verified
9.2
20
8.2
520
|
Verified
9.3
23
8.6
517
|
Verified
8.8
24
8.8
508
|
Verified
9.3
20
8.9
475
|
Verified
8.9
22
8.5
518
|
Verified
9.3
22
8.8
519
|
Verified
9.5
22
Generative AI
6.1
170
Feature Not Available
6.2
173
7.0
18
Agentic AI - Customer Success
6.3
98
7.7
5
6.7
98
8.3
5
6.8
101
Not enough data
6.5
97
Not enough data
6.2
98
Not enough data
Billing and Payments
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Not enough data
Revenue Recognition
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Not enough data
Revenue Optimization
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Not enough data
Product Analytics
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Not enough data
Agentic AI - Product Analytics
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Not enough data
Data Sourcing
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Not enough data
Intelligence
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Not enough data
Sales Team
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Not enough data
Intelligence
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Not enough data
Mapping
6.9
84
Not enough data
8.2
99
Not enough data
Agentic AI - Customer Revenue Optimization
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Not enough data
Platform Basics
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Not enough data
Agentic AI - Customer Journey Mapping
6.4
36
Not enough data
Content
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Not enough data
Collaboration
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Not enough data
Onboarding Setup
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Not enough data
Project Tracking
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Not enough data
Customer Engagement
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Not enough data
Management
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Not enough data
Generative AI
6.4
31
Not enough data
6.6
31
Not enough data
Categories
Categories
Shared Categories
Planhat and Skalin are categorized as Customer Success
Unique Categories
Skalin has no unique categories
Reviews
Reviewers' Company Size
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skalin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.7%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Computer Software
48.4%
Information Technology and Services
16.1%
Consumer Services
6.5%
Consulting
3.2%
Transportation/Trucking/Railroad
3.2%
Other
22.6%
Discussions
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
Skalin has no discussions with answers
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