G2 reviewers report that Planhat excels in providing a clean and intuitive interface, making it easy for users to track customer health and manage accounts effectively. Users appreciate the customizable dashboards that offer quick insights into renewal risks and workflows.
Users say Rocketlane stands out for its impressive user experience, with many finding the platform easy to understand and navigate. The ability to create tasks, sub-tasks, and dependencies has been highlighted as a significant advantage, allowing teams to streamline their operations.
According to verified reviews, Planhat has a much higher overall satisfaction score, reflecting its strong performance in client onboarding and support. Users have praised the responsiveness of the support team, noting specific individuals who have provided exceptional assistance.
Reviewers mention that while Rocketlane offers a robust set of features, including automation and integration capabilities, it faces challenges in areas like ease of setup. Some users have indicated that the initial configuration can be more complex compared to Planhat's straightforward onboarding process.
G2 reviewers highlight that Planhat's analytics and monitoring features provide valuable insights, although some users feel that Rocketlane's project management capabilities are superior, particularly in terms of task management and collaboration tools.
Users report that while both platforms have strong support teams, Rocketlane's support is often described as exceptional, with users noting the effectiveness of their AI chatbot and overall responsiveness, which enhances the user experience significantly.
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Planhat
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Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
It shouldbe good if we can export the changes etc on Playbooks or have a clear idea on NPS score expectations.
1 Comment
Official Response from Planhat
Hi Martha,
Thanks for your question!
We'd love to understand a bit deeper what you are trying to solve so please feel free to reach out to your CSM...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
How can we improve the overview page and project summary section ?
1 Comment
JE
Enable the Overview page to be editable - let people choose they're own graphs
Enable Project Status to be updated from that page
Enable Project Summary...Read more
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