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At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Mid-Market (46.9% of reviews)
Entry-Level Pricing
Custom
No pricing available
Planhat
Star Rating
(883)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatRecapped.io
Star Rating
(179)4.6 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Recapped.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planhat excels in Task Management with a score of 9.3, allowing teams to efficiently manage their tasks and workflows. In contrast, Recapped.io has a lower score of 9.2 in this area, indicating that while it is still effective, it may not offer the same level of functionality.
- Reviewers mention that Planhat's Customer Monitoring feature scores 9.0, providing robust insights into customer health. Recapped.io, while also strong, has a slightly lower score, suggesting that users may find Planhat's monitoring capabilities more comprehensive.
- G2 users highlight that Planhat's Quality of Support is rated at 9.4, indicating exceptional customer service. Recapped.io matches this score, but users on G2 have noted that Planhat's support is often more responsive and helpful in resolving issues quickly.
- Users say that Planhat's Data Sourcing capabilities, with a score of 8.6, are superior, particularly in Exporting & Sharing Data which received an impressive score of 9.6. Recapped.io, while effective, does not match this level of performance in data handling.
- Reviewers mention that Recapped.io shines in Document Collaboration with a score of 8.8, which is higher than Planhat's score of 7.2. This suggests that users may find Recapped.io more effective for collaborative document work.
- Users report that Planhat's Product Engagement feature, scoring 8.3, is beneficial for tracking user interactions, while Recapped.io's engagement features are rated lower, indicating that Planhat may provide a more engaging user experience overall.
Pricing
Entry-Level Pricing
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Recapped.io
No pricing availableFree Trial
Planhat
No trial information availableRecapped.io
Free Trial is available
Ratings
Meets Requirements
8.6
735
8.7
136
Ease of Use
8.3
742
8.8
137
Ease of Setup
7.5
499
8.9
49
Ease of Admin
8.2
445
8.9
42
Quality of Support
9.2
714
9.4
117
Has the product been a good partner in doing business?
9.3
441
9.2
41
Product Direction (% positive)
9.2
685
8.7
122
Features by Category
Sales Force Automation
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Not enough data
Marketing Automation
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Not enough data
Customer Support
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Not enough data
Reporting & Analytics
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Not enough data
Mobile & Social
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Not enough data
Platform
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Not enough data
Integration
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Not enough data
Generative AI
7.0
18
Not enough data
Agentic AI - CRM
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Not enough data
Customer Information
8.7
556
|
Verified
Not enough data
8.8
550
|
Verified
Not enough data
8.8
561
|
Verified
Not enough data
8.2
546
|
Verified
Not enough data
8.5
513
|
Verified
Not enough data
8.0
490
|
Verified
Not enough data
7.2
421
|
Verified
Not enough data
Predictions
7.9
494
|
Verified
Not enough data
7.4
432
|
Verified
Not enough data
8.3
494
|
Verified
Not enough data
6.7
349
|
Verified
Not enough data
Platform
8.3
545
|
Verified
Not enough data
8.1
517
|
Verified
Not enough data
8.2
490
|
Verified
Not enough data
8.5
497
|
Verified
Not enough data
8.2
521
|
Verified
Not enough data
8.6
518
|
Verified
Not enough data
8.8
509
|
Verified
Not enough data
8.9
476
|
Verified
Not enough data
8.5
519
|
Verified
Not enough data
8.8
520
|
Verified
Not enough data
Generative AI
6.2
171
Not enough data
6.2
174
Not enough data
Agentic AI - Customer Success
6.3
99
Not enough data
6.7
99
Not enough data
6.8
102
Not enough data
6.5
98
Not enough data
6.2
99
Not enough data
Billing and Payments
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Not enough data
Revenue Recognition
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Not enough data
Revenue Optimization
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Not enough data
Integrated Workflows
Not enough data
9.3
55
|
Verified
Not enough data
7.9
39
|
Verified
Not enough data
5.7
25
Not enough data
6.9
36
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
7.6
35
Not enough data
8.9
43
Repeatability and Reportability
Not enough data
9.1
53
|
Verified
Not enough data
9.0
48
|
Verified
Not enough data
8.6
47
|
Verified
Not enough data
7.7
43
Not enough data
6.8
31
AI and Automation
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
6.5
27
Not enough data
7.6
31
Not enough data
6.2
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Not enough data
Agentic AI - Product Analytics
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Not enough data
Data Sourcing
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Not enough data
Intelligence
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Not enough data
Sales Team
7.7
89
9.2
20
7.3
88
8.9
16
8.0
108
9.1
16
Intelligence
7.6
99
8.8
14
7.4
89
Feature Not Available
7.2
86
9.1
13
Mapping
6.9
84
8.9
12
8.2
99
9.0
17
Agentic AI - Customer Revenue Optimization
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Not enough data
Platform Basics
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Not enough data
Agentic AI - Customer Journey Mapping
6.4
36
Not enough data
Content
7.2
122
8.8
44
6.8
102
8.4
33
5.7
97
7.5
23
6.2
93
8.2
31
7.1
108
8.4
35
Collaboration
6.5
103
Feature Not Available
6.3
100
7.7
26
8.0
124
8.8
37
8.0
139
8.3
31
7.3
104
Feature Not Available
4.7
85
Feature Not Available
Onboarding Setup
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Not enough data
Project Tracking
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Not enough data
Customer Engagement
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Not enough data
Deal Analytics
Not enough data
9.1
30
Not enough data
8.6
28
Not enough data
8.5
8
Administration and Security
Not enough data
8.6
28
Not enough data
9.1
31
Not enough data
8.2
22
Platform
Not enough data
6.6
16
Not enough data
8.3
23
Not enough data
6.0
18
Not enough data
6.7
17
Not enough data
9.3
29
Not enough data
8.8
29
Not enough data
4.7
17
Not enough data
6.8
21
Integrations
Not enough data
9.2
24
Not enough data
6.8
18
Not enough data
6.0
15
Agentic AI - Digital Sales Room
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.6
6
Not enough data
9.6
9
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.3
8
Predictive Analytics
Not enough data
8.8
8
Not enough data
9.0
12
Not enough data
9.1
11
Not enough data
9.2
8
Sales Management
Not enough data
9.7
12
Not enough data
8.1
6
Not enough data
9.2
10
Not enough data
9.4
11
Functionality
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Not enough data
Management
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Not enough data
Generative AI
6.4
31
Not enough data
6.6
31
Not enough data
Categories
Categories
Shared Categories
Planhat and Recapped.io are categorized as Client Portal and Customer Revenue Optimization
Unique Categories
Planhat is categorized as Customer Journey Mapping, Product Analytics, Subscription Revenue Management, Customer Data Platform (CDP), Customer Success, CRM, Data Quality, AI Agent Builders, and Client Onboarding
Reviews
Reviewers' Company Size
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Recapped.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.8%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Computer Software
39.0%
Information Technology and Services
17.5%
Marketing and Advertising
9.0%
Real Estate
5.1%
Financial Services
5.1%
Other
24.3%
Discussions
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
What is Recapped.io used for?
1 Comment
LG
<p>At our organization, we use Recapped.io as part of the sales and post sales lifecycle. We started using it because we wanted to deliver a more consistent...Read more
Recapped.io has no more discussions with answers
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