Compare Planhat vs ProfitWell

See this
comparison of Planhat vs. ProfitWell
based on data from user reviews. Planhat rates 4.7/5 stars with 44 reviews. ProfitWell rates 4.9/5 stars with 94 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
ProfitWell Metrics
Absolutely Free
 
Retain
Pay for Performance. No Contracts.
 
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Planhat
Free Trial Unavailable
ProfitWell
ProfitWell Metrics
Absolutely Free
Retain
Pay for Performance. No Contracts.
Recognized
Contact Us
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
9.5
Ease of Use
Ease of Use
8.8
9.8
Ease of Setup
Ease of Setup
8.3
9.7
Ease of Admin
Ease of Admin
8.5
9.8
Quality of Support
Quality of Support
9.5
9.7
Ease of Doing Business With
Ease of Doing Business With
9.1
9.9
Product Direction (% positive)
Product Direction (% positive)
9.1
9.7
Meets Requirements
Planhat
9.0
ProfitWell
9.5
Ease of Use
Planhat
8.8
ProfitWell
9.8
Ease of Setup
Planhat
8.3
ProfitWell
9.7
Ease of Admin
Planhat
8.5
ProfitWell
9.8
Quality of Support
Planhat
9.5
ProfitWell
9.7
Ease of Doing Business With
Planhat
9.1
ProfitWell
9.9
Product Direction (% positive)
Planhat
9.1
ProfitWell
9.7

Features

Customer Information
Customer Health Scores
Planhat
9.6
ProfitWell
Not enough data available
Customer Monitoring
Planhat
9.5
ProfitWell
9.8
Customer Profiles
Planhat
9.4
ProfitWell
9.8
Playbooks
Planhat
9.3
ProfitWell
Not enough data available
Customer Segments
Planhat
9.5
ProfitWell
8.3
Product Engagement
Planhat
9.7
ProfitWell
9.6
Surveys
Planhat
9.4
ProfitWell
Not enough data available
Predictions
Churn Risk
Planhat
9.2
ProfitWell
9.3
Upsell Opportunities
Planhat
9.6
ProfitWell
9.4
Custom Triggers
Planhat
9.5
ProfitWell
Not enough data available
Machine Learning
Planhat
9.2
ProfitWell
9.4
Platform
Reporting & Dashboards
Planhat
9.4
ProfitWell
9.8
API & Integrations
Planhat
9.6
ProfitWell
9.1
Data Import & Export Tools
Planhat
9.5
ProfitWell
10.0
Workflow Capability
Planhat
9.3
ProfitWell
9.7
Notifications
Planhat
9.4
ProfitWell
9.2
Customization
Planhat
9.3
ProfitWell
8.3
Scalability
Planhat
9.5
ProfitWell
9.5
Data Security
Planhat
9.6
ProfitWell
9.7
Performance & Reliability
Planhat
9.2
ProfitWell
9.6
User, Role, and Access Management
Planhat
9.4
ProfitWell
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
92.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.0%
7.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
29.5%
0%
Planhat
Small-Business
45.5%
Mid-Market
25.0%
Enterprise
29.5%
ProfitWell
Small-Business
92.6%
Mid-Market
7.4%
Enterprise
0%

Reviewers' Industry

 
Computer Software
36.4%
Computer Software
34.0%
 
Information Technology and Services
18.2%
Internet
19.1%
 
Internet
13.6%
Marketing and Advertising
11.7%
 
E-Learning
9.1%
Information Technology and Services
11.7%
 
Marketing and Advertising
4.5%
Financial Services
3.2%
 
Other
18.2%
Other
20.2%
Planhat
Computer Software
36.4%
Information Technology and Services
18.2%
Internet
13.6%
E-Learning
9.1%
Marketing and Advertising
4.5%
Other
18.2%
ProfitWell
Computer Software
34.0%
Internet
19.1%
Marketing and Advertising
11.7%
Information Technology and Services
11.7%
Financial Services
3.2%
Other
20.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Executive Sponsor in Information Technology and Services

* The easy to use interface * The insights tab with usage, adoption and ARR for each clients and where they are in the lifecycle * The playbook function * The segment functionality to slice and dice data * The Planhat team that goes above and beyond...

Henrik L.
Executive Sponsor

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available. Support is top notch and personal.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Information Technology and Services

Planhat can be slow (happens often unfortunately), which means that you have to sit and stare at your screen waiting for it to load. They have a playbook functionality which means you can create templates, but the templates, this is a good feature but you...

Administrator in Internet

Not a huge problem but there are not a whole lot of features it has that we use aside from the dashboard that lets us know how our MRC is doing.

 
Planhat
Most Helpful Favorable Review
Executive Sponsor in Information Technology and Services

* The easy to use interface * The insights tab with usage, adoption and ARR for each clients and where they are in the lifecycle * The playbook function * The segment functionality to slice and dice data * The Planhat team that goes above and beyond...

Most Helpful Critical Review
Administrator in Information Technology and Services

Planhat can be slow (happens often unfortunately), which means that you have to sit and stare at your screen waiting for it to load. They have a playbook functionality which means you can create templates, but the templates, this is a good feature but you...

ProfitWell
Most Helpful Favorable Review
Henrik L.
Executive Sponsor

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available. Support is top notch and personal.

Most Helpful Critical Review
Administrator in Internet

Not a huge problem but there are not a whole lot of features it has that we use aside from the dashboard that lets us know how our MRC is doing.

Screenshots

 
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Videos

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Planhat
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ProfitWell

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