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Compare Piwik PRO and Twilio Segment 
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At a Glance
Market Segments
Small-Business (56.5% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
Free Trial
$120 Per month
Piwik PRO
Star Rating
(48)4.6 out of 5
Market Segments
Small-Business (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 2 pricing plansTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in "Custom Event Tracking" with a score of 8.7, allowing for detailed tracking of user interactions, while Piwik PRO, although strong, scores slightly lower at 8.4. Reviewers mention that this feature is crucial for businesses looking to tailor their analytics to specific user behaviors.
- Reviewers mention that Segment's "Quality of Support" is rated at 8.6, which is significantly higher than Piwik PRO's 7.5. Users on G2 appreciate the responsiveness and helpfulness of Segment's support team, making it a preferred choice for those needing reliable assistance.
- Users say that Segment's "Ease of Use" is rated at 8.8, indicating a user-friendly interface that simplifies the onboarding process. In contrast, Piwik PRO's score of 8.3 suggests that while it is functional, some users find it less intuitive, which can lead to a steeper learning curve.
- G2 users highlight Segment's "Data Unification" feature, scoring an impressive 9.3, which allows for seamless integration of data from various sources. Piwik PRO, while offering solid integration options, scores lower at 8.8, leading some users to feel that Segment provides a more cohesive data experience.
- Reviewers mention that Segment's "Real-Time Reporting" feature, with a score of 7.8, is a bit lacking compared to Piwik PRO's 8.3. Users report that Piwik PRO's real-time capabilities allow for more immediate insights, which can be critical for time-sensitive decision-making.
- Users on G2 report that Segment's "API / Integrations" score of 8.2 is robust, but Piwik PRO shines with a higher score of 9.1, indicating a wider range of pre-built connectors and custom integration options. Reviewers mention that this flexibility is a significant advantage for businesses with complex integration needs.
Pricing
Entry-Level Pricing
Piwik PRO
Business Plan
Free Trial
Privacy-compliant analytics and data activation platform with built-in consent & tag management starting at €35/month . Collect accurate data, get valuable insights into user behavior and act on them in real-time.
- 4 modules: Analytics, Tag Manager, Consent Manager & Customer Data Platform
- Custom reports and dashboards generated in seconds
- Safe EU cloud hosting
Twilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Piwik PRO
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
8.6
41
8.9
427
Ease of Use
8.3
42
8.7
429
Ease of Setup
8.3
33
8.5
245
Ease of Admin
8.4
29
8.9
237
Quality of Support
7.8
31
8.6
367
Has the product been a good partner in doing business?
8.8
21
8.8
225
Product Direction (% positive)
8.9
41
8.3
387
Features by Category
Metrics
9.0
32
Not enough data
8.9
32
Not enough data
8.9
33
Not enough data
8.8
33
Not enough data
8.6
29
Not enough data
8.9
32
Not enough data
8.5
31
Not enough data
8.7
27
Not enough data
8.6
26
Not enough data
Reporting
8.1
34
Not enough data
8.4
27
Not enough data
8.4
29
Not enough data
8.3
28
Not enough data
7.9
24
Not enough data
7.8
23
Not enough data
8.9
28
Not enough data
Other
8.4
33
Not enough data
8.6
30
Not enough data
8.2
29
Not enough data
8.2
25
Not enough data
8.8
21
Not enough data
7.9
20
Not enough data
8.2
22
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
31
Not enough data
7.8
23
Not enough data
8.4
31
Not enough data
8.5
32
Not enough data
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
147
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
123
|
Verified
Not enough data
6.9
85
|
Verified
Feature Not Available
Feature Not Available
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Feature Not Available
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Platform Basics
7.0
9
|
Verified
Not enough data
6.7
9
|
Verified
Not enough data
Platform Data
7.6
9
|
Verified
Not enough data
7.2
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
Platform Additional Functionality
7.6
9
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Categories
Categories
Shared Categories
Piwik PRO and Twilio Segment are categorized as Customer Data Platform (CDP) and Consent Management Platform (CMP)
Unique Categories
Piwik PRO is categorized as Tag Management Systems, Customer Journey Analytics, and Digital Analytics
Twilio Segment is categorized as Data Subject Access Request (DSAR), Data Privacy Management, Data Governance, E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Piwik PRO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.0%
Information Technology and Services
13.0%
Computer Software
10.9%
Consulting
6.5%
Computer & Network Security
6.5%
Other
50.0%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
Piwik PRO has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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