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At a Glance
Market Segments
Small-Business (70.0% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$65.00 1 User
$25.00 1 User Per Month
Pipeliner CRM
Star Rating
(472)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(24,804)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in its Opportunity & Pipeline Management with a score of 8.7, while Pipeliner CRM shines with a higher score of 9.2, indicating a more intuitive interface for tracking sales opportunities.
- Users report that Pipeliner CRM offers superior Ease of Use with a score of 9.3 compared to Salesforce's 8.1, making it a preferred choice for small businesses looking for a user-friendly experience.
- G2 users highlight that Pipeliner CRM's Lead Management features, scoring 9.3, provide better tools for tracking and nurturing leads compared to Salesforce's score of 8.5, which some users find less comprehensive.
- Users on G2 mention that Salesforce Sales Cloud has a robust Marketing Automation capability, particularly in Email Marketing with a score of 7.9, but Pipeliner CRM outperforms it with a score of 8.9, showcasing its effectiveness in campaign management.
- Reviewers say that Pipeliner CRM's Customer Support features, including a dedicated support portal and knowledge base, score higher at 9.1 compared to Salesforce's 8.1, indicating a more responsive support system for users.
- Users report that Salesforce Sales Cloud's Integrations with other platforms, particularly Salesforce Integration scoring 8.8, is a strong point, but Pipeliner CRM's overall integration capabilities, including Multi-Calendar Integration scoring 9.3, provide a more seamless experience for users managing multiple tools.
Pricing
Entry-Level Pricing
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeliner CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
373
8.8
13,540
Ease of Use
9.3
373
8.2
17,360
Ease of Setup
9.1
137
7.8
8,418
Ease of Admin
9.2
136
7.9
4,310
Quality of Support
9.1
363
8.1
11,796
Has the product been a good partner in doing business?
9.3
133
8.4
4,274
Product Direction (% positive)
9.2
366
8.2
13,215
Features by Category
Sales Force Automation
9.0
300
|
Verified
8.8
9420
|
Verified
9.0
212
|
Verified
8.3
6362
|
Verified
9.2
299
|
Verified
8.7
9140
|
Verified
9.0
291
|
Verified
8.3
9399
|
Verified
8.9
236
|
Verified
8.0
7284
|
Verified
9.1
275
|
Verified
8.2
7576
|
Verified
8.9
235
|
Verified
8.0
6722
|
Verified
8.8
231
|
Verified
8.1
6623
|
Verified
8.9
233
8.3
7375
|
Verified
Marketing Automation
8.8
224
|
Verified
8.0
6634
|
Verified
8.8
207
|
Verified
8.1
6958
|
Verified
9.3
272
|
Verified
8.5
7978
|
Verified
Feature Not Available
7.9
5399
Customer Support
8.9
237
8.3
6779
|
Verified
9.1
234
|
Verified
8.1
6354
|
Verified
9.1
249
|
Verified
8.2
6749
|
Verified
8.9
204
8.0
5468
|
Verified
9.1
219
8.2
5958
|
Verified
Reporting & Analytics
9.1
286
|
Verified
8.5
8902
|
Verified
9.2
276
|
Verified
8.5
9087
|
Verified
9.2
252
|
Verified
8.2
7398
|
Verified
Mobile & Social
9.0
222
|
Verified
7.9
5586
|
Verified
9.1
231
|
Verified
7.8
5218
|
Verified
9.0
257
|
Verified
7.7
6065
|
Verified
Platform
9.0
102
|
Verified
8.5
3564
|
Verified
9.2
97
|
Verified
8.5
3571
|
Verified
9.2
103
|
Verified
8.6
3596
|
Verified
9.1
80
|
Verified
8.4
2875
|
Verified
9.0
74
|
Verified
8.5
3148
|
Verified
8.8
90
|
Verified
8.1
3170
|
Verified
9.2
100
|
Verified
8.7
3570
|
Verified
9.0
83
|
Verified
8.1
3004
Integration
9.1
101
|
Verified
8.5
2580
|
Verified
8.9
89
|
Verified
8.5
3032
|
Verified
9.2
75
|
Verified
8.5
2873
|
Verified
Generative AI
8.3
6
7.6
859
Agentic AI - CRM
Not enough data
7.8
221
Not enough data
7.9
222
Not enough data
8.2
219
Not enough data
8.0
217
Not enough data
8.0
215
Not enough data
8.0
216
Not enough data
8.1
217
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
268
Not enough data
8.8
287
Not enough data
8.7
309
Not enough data
8.6
284
Organization
Not enough data
8.9
344
Not enough data
8.8
335
Not enough data
8.8
329
Performance Analysis
Not enough data
8.4
278
Not enough data
8.8
301
Sales Analysis
Not enough data
8.4
279
Not enough data
8.8
293
Generative AI
Not enough data
8.4
117
Not enough data
8.3
117
Agentic AI - AI Sales Assistant
Not enough data
9.3
20
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.1
19
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.3
20
Integrated Workflows
Not enough data
8.7
513
Not enough data
8.5
505
Not enough data
8.1
461
Not enough data
8.1
456
Not enough data
8.8
514
Not enough data
8.4
463
Not enough data
8.6
476
Repeatability and Reportability
Not enough data
8.4
478
Not enough data
8.7
496
Not enough data
8.7
492
Not enough data
8.3
478
Not enough data
7.7
412
AI and Automation
Not enough data
8.5
456
Not enough data
8.4
464
Not enough data
8.2
423
Not enough data
8.0
427
Not enough data
7.8
409
Generative AI
Not enough data
7.4
264
Agentic AI - Sales Engagement
Not enough data
8.2
81
Not enough data
8.4
81
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.2
81
Not enough data
8.4
80
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
61
Not enough data
8.4
61
Not enough data
8.8
62
Not enough data
8.6
59
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.2
54
CRM Data Enrichment
Not enough data
8.1
59
Not enough data
8.4
57
Not enough data
8.2
55
Not enough data
8.0
58
Not enough data
8.5
52
Account Management
Not enough data
8.2
59
Not enough data
8.0
59
Not enough data
8.1
56
Not enough data
8.2
55
Not enough data
8.7
52
Not enough data
8.4
52
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.9
17
Not enough data
8.1
17
Not enough data
8.3
17
Not enough data
8.1
17
Not enough data
8.1
17
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
156
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
165
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.1
160
Territory Management - Sales Planning
Not enough data
8.6
161
Not enough data
8.4
166
Quota & Capacity Management - Sales Planning
Not enough data
8.3
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
50
Not enough data
8.5
49
Agentic AI - Lead Scoring
Not enough data
7.8
45
Not enough data
8.1
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.5
423
Management
Not enough data
8.5
412
Not enough data
8.6
430
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Sales Performance Management
Not enough data
8.3
66
Not enough data
8.5
67
Not enough data
8.5
68
Incentives
Feature Not Available
8.1
426
8.8
32
|
Verified
8.3
490
9.0
27
|
Verified
8.0
426
8.5
32
8.5
501
Personalization
8.8
39
8.6
468
9.0
46
|
Verified
8.8
546
8.9
38
|
Verified
8.9
577
9.3
34
|
Verified
8.6
524
Administrative
9.0
38
|
Verified
8.7
551
8.9
43
|
Verified
8.5
515
9.0
13
8.4
498
Agentic AI - Email Tracking
Not enough data
8.2
60
Not enough data
8.4
58
Not enough data
8.4
58
Not enough data
8.2
59
Not enough data
8.3
59
Not enough data
8.3
58
Not enough data
8.4
60
Analytics
Not enough data
8.3
564
Not enough data
8.4
572
Not enough data
8.3
586
Customizations
Not enough data
8.7
616
Not enough data
8.5
584
Not enough data
8.6
620
Not enough data
8.4
565
Not enough data
8.4
593
Generative AI
Not enough data
7.5
287
Agentic AI - Sales Analytics
Not enough data
8.2
73
Not enough data
8.6
72
Not enough data
8.3
72
Not enough data
8.2
72
Not enough data
8.2
72
Data Sourcing
9.1
9
8.5
959
9.1
9
8.7
990
9.0
8
8.3
894
8.9
9
8.7
1021
9.0
8
8.6
954
Predictive Analytics
9.3
9
8.4
934
9.6
8
8.6
949
9.4
8
8.1
848
9.4
8
8.3
888
Sales Management
9.3
9
8.7
976
9.3
9
8.1
851
9.6
8
8.6
971
9.4
9
8.8
1039
Agentic AI - Outbound Call Tracking
Not enough data
8.4
35
Not enough data
8.4
36
Calling
Not enough data
8.5
182
Not enough data
8.4
173
Not enough data
8.7
182
Not enough data
8.7
179
Not enough data
8.7
39
Contacts
Not enough data
8.8
173
Not enough data
8.6
176
Not enough data
8.7
178
Insights
Not enough data
9.1
183
Not enough data
8.9
179
Not enough data
8.2
175
Not enough data
8.5
185
Not enough data
8.4
180
Not enough data
8.6
36
Agentic AI - Sales Coaching
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.1
20
Not enough data
9.3
20
Training
Not enough data
8.8
257
Not enough data
8.8
250
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
238
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
7.9
26
Not enough data
8.1
26
Not enough data
8.3
26
Content Management
Not enough data
8.3
347
Not enough data
8.1
337
Not enough data
8.2
322
Not enough data
8.5
313
Not enough data
8.3
330
Analytics
Not enough data
8.7
337
Not enough data
8.4
336
Not enough data
8.5
219
Not enough data
8.3
345
Learning Management - Sales Enablement
Not enough data
8.7
19
Not enough data
8.7
19
Not enough data
8.6
19
Revenue Enablement - Sales Enablement
Not enough data
8.2
19
Not enough data
8.3
19
Not enough data
9.1
18
Categories
Categories
Shared Categories
Pipeliner CRM and Salesforce Sales Cloud are categorized as AI Sales Assistant, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Pipeliner CRM is categorized as Customer Revenue Optimization and Online Appointment Scheduling
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.9%
Marketing and Advertising
7.1%
Computer Software
5.9%
Construction
4.3%
Telecommunications
3.9%
Other
69.8%
Computer Software
13.7%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.0%
Internet
3.3%
Other
59.4%
Discussions
Can Pipeliner CRM work on mobile phone
5 Comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 Comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
How do i learn its usage quickly
4 Comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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