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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
$210/month per user
$65.00 1 User
Dynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansPipeliner CRM
Star Rating
(472)4.6 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales has a robust Opportunity & Pipeline Management feature rated at 7.9, but reviewers mention that Pipeliner CRM excels with a score of 9.2, highlighting its intuitive visual pipeline management that simplifies tracking sales stages.
- Reviewers mention that while Dynamics 365 Sales offers decent Customer Support with a rating of 7.5, Pipeliner CRM shines with a score of 9.2, particularly praising its responsive support team and comprehensive Knowledge Base.
- Users on G2 say that Dynamics 365 Sales has a Sales Force Automation rating of 8.1, but Pipeliner CRM outperforms it with a score of 9.0, with reviewers highlighting features like Task/Activity Management that streamline daily sales activities.
- G2 users report that the Ease of Use for Dynamics 365 Sales is rated at 7.4, while Pipeliner CRM is favored with a score of 9.3, with users mentioning its user-friendly interface that requires minimal training.
- Reviewers mention that Dynamics 365 Sales has a Product Direction score of 6.3, indicating some concerns about future updates, whereas Pipeliner CRM boasts a score of 9.2, with users expressing confidence in its ongoing development and feature enhancements.
- Users say that while Dynamics 365 Sales provides basic Reporting & Analytics features with a score of 7.9, Pipeliner CRM excels with a score of 9.2, particularly noting its interactive dashboards that offer real-time insights into sales performance.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Free Trial
Dynamics 365 Sales
No trial information availablePipeliner CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,281
9.1
373
Ease of Use
7.4
1,287
9.3
373
Ease of Setup
7.2
408
9.1
137
Ease of Admin
7.6
383
9.2
136
Quality of Support
7.5
1,123
9.1
363
Has the product been a good partner in doing business?
7.8
378
9.3
133
Product Direction (% positive)
6.3
1,262
9.2
366
Features by Category
Sales Force Automation
8.1
962
|
Verified
9.0
300
|
Verified
7.9
678
|
Verified
9.0
212
|
Verified
7.9
901
|
Verified
9.2
299
|
Verified
7.8
969
|
Verified
9.0
291
|
Verified
7.6
734
|
Verified
8.9
236
|
Verified
7.9
864
|
Verified
9.1
275
|
Verified
7.6
729
|
Verified
8.9
235
|
Verified
7.8
718
|
Verified
8.8
231
|
Verified
8.0
768
|
Verified
8.9
233
Marketing Automation
7.6
754
|
Verified
8.8
224
|
Verified
7.5
732
|
Verified
8.8
207
|
Verified
7.8
818
|
Verified
9.3
272
|
Verified
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
8.9
237
7.8
672
|
Verified
9.1
234
|
Verified
7.9
694
|
Verified
9.1
249
|
Verified
7.7
603
|
Verified
8.9
204
7.9
630
|
Verified
9.1
219
Reporting & Analytics
7.9
895
|
Verified
9.1
286
|
Verified
7.9
944
|
Verified
9.2
276
|
Verified
7.7
783
|
Verified
9.2
252
|
Verified
Mobile & Social
7.5
556
|
Verified
9.0
222
|
Verified
7.6
550
|
Verified
9.1
231
|
Verified
7.4
620
|
Verified
9.0
257
|
Verified
Platform
8.1
292
|
Verified
9.0
102
|
Verified
8.1
307
|
Verified
9.2
97
|
Verified
8.2
300
|
Verified
9.2
103
|
Verified
7.9
227
|
Verified
9.1
80
|
Verified
7.9
249
|
Verified
9.0
74
|
Verified
7.8
275
|
Verified
8.8
90
|
Verified
7.7
290
|
Verified
9.2
100
|
Verified
7.8
254
|
Verified
9.0
83
|
Verified
Integration
7.9
297
|
Verified
9.1
101
|
Verified
7.8
232
|
Verified
8.9
89
|
Verified
7.6
238
|
Verified
9.2
75
|
Verified
Generative AI
8.1
18
8.3
6
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
8.8
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.5
32
Personalization
Not enough data
8.8
39
Not enough data
9.0
46
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
9.3
34
|
Verified
Administrative
Not enough data
9.0
38
|
Verified
Not enough data
8.9
43
|
Verified
Not enough data
9.0
13
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
9.1
9
8.5
21
9.1
9
8.4
20
9.0
8
8.1
21
8.9
9
8.7
20
9.0
8
Predictive Analytics
8.7
20
9.3
9
8.6
19
9.6
8
8.3
19
9.4
8
8.3
19
9.4
8
Sales Management
8.8
20
9.3
9
8.7
19
9.3
9
8.5
20
9.6
8
8.7
20
9.4
9
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Pipeliner CRM are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
Pipeliner CRM is categorized as Customer Revenue Optimization, AI Sales Assistant, Email Tracking, Sales Performance Management, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Information Technology and Services
8.9%
Marketing and Advertising
7.1%
Computer Software
5.9%
Construction
4.3%
Telecommunications
3.9%
Other
69.8%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 Comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
Can Pipeliner CRM work on mobile phone
5 Comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How do i learn its usage quickly
4 Comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
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