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Compare PipelineDeals and Zoho CRM

See this
side-by-side comparison of PipelineDeals vs. Zoho CRM
based on preference data from user reviews. PipelineDeals rates 4.3/5 stars with 845 reviews. By contrast, Zoho CRM rates 4.0/5 stars with 1,814 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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PipelineDeals
PipelineDeals
(845)
4.3 out of 5
PipelineDeals
Optimized for quick response
Zoho CRM
Zoho CRM
(1,814)
4.0 out of 5
Zoho CRM
Optimized for quick response
Star Rating
PipelineDeals
PipelineDeals
Market Segments
PipelineDeals
PipelineDeals
Small-Business (68.4% of reviews)
Zoho CRM
Zoho CRM
Small-Business (66.9% of reviews)
Entry Level Price
PipelineDeals
PipelineDeals
$25.00 user/month
Zoho CRM
Zoho CRM
$0 Forever free up to 3 users

PipelineDeals vs Zoho CRM

When assessing the two solutions, reviewers found PipelineDeals easier to use, set up, and administer. Reviewers also preferred doing business with PipelineDeals overall.

  • Reviewers felt that PipelineDeals meets the needs of their business better than Zoho CRM.
  • When comparing quality of ongoing product support, reviewers felt that PipelineDeals is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of PipelineDeals over Zoho CRM.
Categories
Shared Categories
PipelineDeals
PipelineDeals
Zoho CRM
Zoho CRM
PipelineDeals and Zoho CRM are categorized as CRM
Unique Categories
PipelineDeals
PipelineDeals has no unique categories
Zoho CRM
Zoho CRM is categorized as Sales Performance Management and Sales Gamification
Pricing
PipelineDeals
PipelineDeals Pricing
Start
$25.00user/month
Develop
$33.00user/month
Grow
$49.00user/month
Free Trial
Zoho CRM
Zoho CRM Pricing
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$45Per month/per user
Free Trial
Ask a Question

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Ratings
Meets Requirements
PipelineDeals
PipelineDeals
8.5
Responses: 753
Zoho CRM
Zoho CRM
8.2
Responses: 1582
Ease of Use
PipelineDeals
PipelineDeals
8.8
Responses: 754
Zoho CRM
Zoho CRM
8.0
Responses: 1583
Ease of Setup
PipelineDeals
PipelineDeals
8.8
Responses: 349
Zoho CRM
Zoho CRM
7.6
Responses: 706
Ease of Admin
PipelineDeals
PipelineDeals
8.9
Responses: 351
Zoho CRM
Zoho CRM
7.8
Responses: 705
Quality of Support
PipelineDeals
PipelineDeals
8.9
Responses: 686
Zoho CRM
Zoho CRM
7.3
Responses: 1402
Ease of Doing Business With
PipelineDeals
PipelineDeals
9.1
Responses: 344
Zoho CRM
Zoho CRM
7.8
Responses: 685
Product Direction (% positive)
PipelineDeals
PipelineDeals
8.5
Responses: 754
Zoho CRM
Zoho CRM
7.5
Responses: 1561
Features
Sales Force Automation
Contact & Account Management
PipelineDeals
PipelineDeals
8.7
Responses: 582
Verified Feature
Zoho CRM
Zoho CRM
8.4
Responses: 1200
Verified Feature
Partner Relationship Mgmt. (PRM)
PipelineDeals
PipelineDeals
Feature Not Available
Zoho CRM
Zoho CRM
8.2
Responses: 507
Verified Feature
Opportunity & Pipeline Mgmt.
PipelineDeals
PipelineDeals
8.6
Responses: 573
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1128
Verified Feature
Task / Activity Management
PipelineDeals
PipelineDeals
8.4
Responses: 588
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1211
Verified Feature
Territory & Quota Management
PipelineDeals
PipelineDeals
7.6
Responses: 344
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 822
Verified Feature
Desktop Integration
PipelineDeals
PipelineDeals
8.0
Responses: 405
Verified Feature
Zoho CRM
Zoho CRM
8.1
Responses: 293
Verified Feature
Product & Price List Management
PipelineDeals
PipelineDeals
7.5
Responses: 270
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 843
Verified Feature
Quote & Order Management
PipelineDeals
PipelineDeals
7.6
Responses: 302
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 837
Verified Feature
Customer Contract Management
PipelineDeals
PipelineDeals
8.1
Responses: 374
Verified Feature
Zoho CRM
Zoho CRM
8.1
Responses: 937
Verified Feature
Marketing Automation
Email Marketing
PipelineDeals
PipelineDeals
7.4
Responses: 320
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 940
Verified Feature
Campaign Management
PipelineDeals
PipelineDeals
7.5
Responses: 314
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 912
Verified Feature
Lead Management
PipelineDeals
PipelineDeals
8.5
Responses: 440
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 1107
Verified Feature
Marketing ROI Analytics
PipelineDeals
PipelineDeals
7.3
Responses: 277
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 765
Verified Feature
Customer Support
Case Management
PipelineDeals
PipelineDeals
8.3
Responses: 330
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 815
Verified Feature
Customer Support Portal
PipelineDeals
PipelineDeals
8.5
Responses: 350
Zoho CRM
Zoho CRM
7.7
Responses: 823
Verified Feature
Knowledge Base
PipelineDeals
PipelineDeals
8.3
Responses: 368
Zoho CRM
Zoho CRM
7.8
Responses: 848
Verified Feature
Call Center Features
PipelineDeals
PipelineDeals
8.2
Responses: 283
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 699
Verified Feature
Support Analytics
PipelineDeals
PipelineDeals
8.2
Responses: 287
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 741
Verified Feature
Reporting & Analytics
Reporting
PipelineDeals
PipelineDeals
8.1
Responses: 542
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1094
Verified Feature
Dashboards
PipelineDeals
PipelineDeals
8.2
Responses: 574
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1147
Verified Feature
Forecasting
PipelineDeals
PipelineDeals
7.7
Responses: 421
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 673
Verified Feature
Mobile & Social
Social Collaboration Features
PipelineDeals
PipelineDeals
7.3
Responses: 235
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 731
Verified Feature
Social Network Integration
PipelineDeals
PipelineDeals
7.2
Responses: 221
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 734
Verified Feature
Mobile User Support
PipelineDeals
PipelineDeals
7.5
Responses: 361
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 840
Verified Feature
Platform
Customization
PipelineDeals
PipelineDeals
8.1
Responses: 249
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 492
Verified Feature
Workflow Capability
PipelineDeals
PipelineDeals
8.1
Responses: 235
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 476
Verified Feature
User, Role, and Access Management
PipelineDeals
PipelineDeals
8.4
Responses: 259
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 499
Verified Feature
Internationalization
PipelineDeals
PipelineDeals
7.9
Responses: 47
Zoho CRM
Zoho CRM
7.9
Responses: 318
Verified Feature
Sandbox / Test Environments
PipelineDeals
PipelineDeals
7.0
Responses: 31
Zoho CRM
Zoho CRM
7.3
Responses: 242
Verified Feature
Document & Content Mgmt.
PipelineDeals
PipelineDeals
7.8
Responses: 208
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 382
Verified Feature
Performance and Reliability
PipelineDeals
PipelineDeals
8.9
Responses: 260
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 490
Verified Feature
Output Document Generation
PipelineDeals
PipelineDeals
8.1
Responses: 97
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 337
Verified Feature
Integration
Data Import & Export Tools
PipelineDeals
PipelineDeals
8.4
Responses: 239
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 323
Verified Feature
Integration APIs
PipelineDeals
PipelineDeals
7.7
Responses: 155
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 314
Verified Feature
Breadth of Partner Applications
PipelineDeals
PipelineDeals
7.1
Responses: 133
Verified Feature
Zoho CRM
Zoho CRM
7.6
Responses: 290
Verified Feature
Reviewers' Company Size
Reviewers of both PipelineDeals and Zoho CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
PipelineDeals
PipelineDeals
68.4%
Zoho CRM
Zoho CRM
66.9%
Mid-Market
(51-1000 emp.)
PipelineDeals
PipelineDeals
25.4%
Zoho CRM
Zoho CRM
26.6%
Enterprise
(> 1000 emp.)
PipelineDeals
PipelineDeals
6.2%
Zoho CRM
Zoho CRM
6.5%
Reviewers' Industry
PipelineDeals
PipelineDeals Industry
Construction
9.4%
Marketing and Advertising
8.5%
Information Technology and Services
7.4%
Internet
4.1%
Computer Software
4.1%
Other
66.4%
Zoho CRM
Zoho CRM Industry
Information Technology and Services
12.0%
Marketing and Advertising
10.7%
Computer Software
7.9%
Real Estate
4.4%
Financial Services
3.4%
Other
61.6%
Reviews
Most Helpful Favorable Review
PipelineDeals
Brandon P.
User in Electrical/Electronic Manufacturing

I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...

Zoho CRM
Danealle M.
User in Insurance

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
PipelineDeals
GC
User in Computer Software

I had a hard time adding phone calls, emails, etc....I would like to see a mobile app that is dedicated to inputting information to the CRM

Zoho CRM
GR
Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Discussions
PipelineDeals
PipelineDeals Discussions
How long does it take to implement a new CRM?
1 comment
Offical Response from PipelineDeals
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
1 comment
Offical Response from PipelineDeals
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
2 comments
Offical Response from PipelineDeals
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
Zoho CRM
Zoho CRM Discussions
What have you found better than ZOHO
5 comments
JB Floyd U.
JU
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 comments
LV
There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, OkayRead more
Where is zoho located?
2 comments
G2
Based in India, with sales offices around the world.Read more
Screenshots
PipelineDeals
PipelineDeals Screenshots
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