Compare PipelineDeals and Zoho CRM
See this
side-by-side comparison of PipelineDeals vs. Zoho CRM
based on preference data from user reviews. PipelineDeals rates 4.3/5 stars with 845 reviews. By contrast, Zoho CRM rates 4.0/5 stars with 1,814 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 PipelineDeals Optimized for quick response |  Zoho CRM Optimized for quick response | |
| Star Rating | PipelineDeals | Zoho CRM |
| Market Segments | PipelineDeals Small-Business (68.4% of reviews) | Zoho CRM Small-Business (66.9% of reviews) |
| Entry Level Price | PipelineDeals $25.00 user/month | Zoho CRM $0 Forever free up to 3 users |
PipelineDeals vs Zoho CRM
When assessing the two solutions, reviewers found PipelineDeals easier to use, set up, and administer. Reviewers also preferred doing business with PipelineDeals overall.
- Reviewers felt that PipelineDeals meets the needs of their business better than Zoho CRM.
- When comparing quality of ongoing product support, reviewers felt that PipelineDeals is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of PipelineDeals over Zoho CRM.
Categories
Shared Categories
PipelineDeals and Zoho CRM are categorized as CRM
Unique Categories
PipelineDeals has no unique categories
Zoho CRM is categorized as Sales Performance Management and Sales Gamification
Pricing
Start
$25.00user/month
Develop
$33.00user/month
Grow
$49.00user/month
‐
‐
Free Trial
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$45Per month/per user
Free Trial
Ratings
Meets Requirements
PipelineDeals
Responses: 753
Zoho CRM
Responses: 1582
Ease of Use
PipelineDeals
Responses: 754
Zoho CRM
Responses: 1583
Ease of Setup
PipelineDeals
Responses: 349
Zoho CRM
Responses: 706
Ease of Admin
PipelineDeals
Responses: 351
Zoho CRM
Responses: 705
Quality of Support
PipelineDeals
Responses: 686
Zoho CRM
Responses: 1402
Ease of Doing Business With
PipelineDeals
Responses: 344
Zoho CRM
Responses: 685
Product Direction (% positive)
PipelineDeals
Responses: 754
Zoho CRM
Responses: 1561
Features
Sales Force Automation
Contact & Account Management
PipelineDeals
Responses: 582
Verified Feature
Zoho CRM
Responses: 1200
Verified Feature
Partner Relationship Mgmt. (PRM)
PipelineDeals
Zoho CRM
Responses: 507
Verified Feature
Opportunity & Pipeline Mgmt.
PipelineDeals
Responses: 573
Verified Feature
Zoho CRM
Responses: 1128
Verified Feature
Task / Activity Management
PipelineDeals
Responses: 588
Verified Feature
Zoho CRM
Responses: 1211
Verified Feature
Territory & Quota Management
PipelineDeals
Responses: 344
Verified Feature
Zoho CRM
Responses: 822
Verified Feature
Desktop Integration
PipelineDeals
Responses: 405
Verified Feature
Zoho CRM
Responses: 293
Verified Feature
Product & Price List Management
PipelineDeals
Responses: 270
Verified Feature
Zoho CRM
Responses: 843
Verified Feature
Quote & Order Management
PipelineDeals
Responses: 302
Verified Feature
Zoho CRM
Responses: 837
Verified Feature
Customer Contract Management
PipelineDeals
Responses: 374
Verified Feature
Zoho CRM
Responses: 937
Verified Feature
Marketing Automation
Email Marketing
PipelineDeals
Responses: 320
Verified Feature
Zoho CRM
Responses: 940
Verified Feature
Campaign Management
PipelineDeals
Responses: 314
Verified Feature
Zoho CRM
Responses: 912
Verified Feature
Lead Management
PipelineDeals
Responses: 440
Verified Feature
Zoho CRM
Responses: 1107
Verified Feature
Marketing ROI Analytics
PipelineDeals
Responses: 277
Verified Feature
Zoho CRM
Responses: 765
Verified Feature
Customer Support
Case Management
PipelineDeals
Responses: 330
Verified Feature
Zoho CRM
Responses: 815
Verified Feature
Customer Support Portal
PipelineDeals
Responses: 350
Zoho CRM
Responses: 823
Verified Feature
Knowledge Base
PipelineDeals
Responses: 368
Zoho CRM
Responses: 848
Verified Feature
Call Center Features
PipelineDeals
Responses: 283
Verified Feature
Zoho CRM
Responses: 699
Verified Feature
Support Analytics
PipelineDeals
Responses: 287
Verified Feature
Zoho CRM
Responses: 741
Verified Feature
Reporting & Analytics
Reporting
PipelineDeals
Responses: 542
Verified Feature
Zoho CRM
Responses: 1094
Verified Feature
Dashboards
PipelineDeals
Responses: 574
Verified Feature
Zoho CRM
Responses: 1147
Verified Feature
Forecasting
PipelineDeals
Responses: 421
Verified Feature
Zoho CRM
Responses: 673
Verified Feature
Mobile & Social
Social Collaboration Features
PipelineDeals
Responses: 235
Verified Feature
Zoho CRM
Responses: 731
Verified Feature
Social Network Integration
PipelineDeals
Responses: 221
Verified Feature
Zoho CRM
Responses: 734
Verified Feature
Mobile User Support
PipelineDeals
Responses: 361
Verified Feature
Zoho CRM
Responses: 840
Verified Feature
Platform
Customization
PipelineDeals
Responses: 249
Verified Feature
Zoho CRM
Responses: 492
Verified Feature
Workflow Capability
PipelineDeals
Responses: 235
Verified Feature
Zoho CRM
Responses: 476
Verified Feature
User, Role, and Access Management
PipelineDeals
Responses: 259
Verified Feature
Zoho CRM
Responses: 499
Verified Feature
Internationalization
PipelineDeals
Responses: 47
Zoho CRM
Responses: 318
Verified Feature
Sandbox / Test Environments
PipelineDeals
Responses: 31
Zoho CRM
Responses: 242
Verified Feature
Document & Content Mgmt.
PipelineDeals
Responses: 208
Verified Feature
Zoho CRM
Responses: 382
Verified Feature
Performance and Reliability
PipelineDeals
Responses: 260
Verified Feature
Zoho CRM
Responses: 490
Verified Feature
Output Document Generation
PipelineDeals
Responses: 97
Verified Feature
Zoho CRM
Responses: 337
Verified Feature
Integration
Data Import & Export Tools
PipelineDeals
Responses: 239
Verified Feature
Zoho CRM
Responses: 323
Verified Feature
Integration APIs
PipelineDeals
Responses: 155
Verified Feature
Zoho CRM
Responses: 314
Verified Feature
Breadth of Partner Applications
PipelineDeals
Responses: 133
Verified Feature
Zoho CRM
Responses: 290
Verified Feature
Reviewers' Company Size
Reviewers of both PipelineDeals and Zoho CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
PipelineDeals
Zoho CRM
Mid-Market
(51-1000 emp.)
PipelineDeals
Zoho CRM
Enterprise
(> 1000 emp.)
PipelineDeals
Zoho CRM
Reviewers' Industry
Construction
9.4%
Marketing and Advertising
8.5%
Information Technology and Services
7.4%
Internet
4.1%
Computer Software
4.1%
Other
66.4%
Information Technology and Services
12.0%
Marketing and Advertising
10.7%
Computer Software
7.9%
Real Estate
4.4%
Financial Services
3.4%
Other
61.6%
Reviews
Most Helpful Favorable Review
Brandon P.
User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Danealle M.
User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
User in Computer Software
I had a hard time adding phone calls, emails, etc....I would like to see a mobile app that is dedicated to inputting information to the CRM
Administrator in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Top Alternatives
Discussions
How long does it take to implement a new CRM?
1 comment
Offical Response from PipelineDeals
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
1 comment
Offical Response from PipelineDeals
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
2 comments
Offical Response from PipelineDeals
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
What have you found better than ZOHO
5 comments
JU
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 comments
LV
There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, OkayRead more
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