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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
Starting at $25.00
No pricing available
Pipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSuiteCRM
Star Rating
(93)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in ease of use with a score of 8.8, while SuiteCRM lags behind at 7.9, making Pipeline CRM a more user-friendly option for small businesses.
- Reviewers mention that Pipeline CRM's quality of support is rated at 8.9, compared to SuiteCRM's 8.0, indicating that users may find more reliable assistance when using Pipeline CRM.
- G2 users highlight that Pipeline CRM offers superior contact and account management features with a score of 8.7, while SuiteCRM scores higher in partner relationship management at 8.8, showcasing SuiteCRM's strength in managing partnerships.
- Users on G2 report that Pipeline CRM's lead management is rated at 8.6, slightly lower than SuiteCRM's 8.8, suggesting that SuiteCRM may provide more robust tools for managing leads effectively.
- Reviewers say that Pipeline CRM's integration capabilities score 9.3, which is significantly higher than SuiteCRM's 7.7, indicating that Pipeline CRM may offer a more seamless experience when connecting with other applications.
- Users report that SuiteCRM shines in mobile user support with a score of 8.3, compared to Pipeline CRM's 7.6, making it a better choice for teams that require mobile access to their CRM functionalities.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
SuiteCRM
No pricing availableFree Trial
Pipeline CRM
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.6
830
8.6
78
Ease of Use
8.9
833
7.9
78
Ease of Setup
8.8
385
8.2
37
Ease of Admin
8.9
376
8.2
35
Quality of Support
8.9
764
8.0
73
Has the product been a good partner in doing business?
9.1
368
8.8
34
Product Direction (% positive)
8.6
826
8.4
75
Features by Category
Sales Force Automation
8.7
644
|
Verified
9.0
67
|
Verified
Feature Not Available
Feature Not Available
8.7
634
|
Verified
8.5
62
|
Verified
8.4
649
|
Verified
8.4
66
|
Verified
7.8
393
|
Verified
8.2
56
|
Verified
8.1
457
|
Verified
8.2
59
|
Verified
7.6
313
|
Verified
8.2
58
|
Verified
7.8
347
|
Verified
8.3
59
|
Verified
8.2
424
|
Verified
8.2
59
|
Verified
Marketing Automation
7.5
368
|
Verified
8.3
54
|
Verified
7.6
362
|
Verified
8.0
56
|
Verified
8.6
495
|
Verified
8.8
60
|
Verified
7.5
321
|
Verified
Feature Not Available
Customer Support
8.4
377
|
Verified
8.1
56
|
Verified
8.5
398
8.0
54
|
Verified
8.4
419
7.8
57
|
Verified
8.3
329
|
Verified
7.6
53
|
Verified
8.3
329
|
Verified
8.0
55
|
Verified
Reporting & Analytics
8.1
597
|
Verified
8.4
64
|
Verified
8.3
635
|
Verified
8.3
66
|
Verified
7.8
474
|
Verified
7.9
59
|
Verified
Mobile & Social
7.6
276
|
Verified
Feature Not Available
7.5
264
|
Verified
8.1
48
7.6
416
|
Verified
8.2
51
|
Verified
Platform
8.2
293
|
Verified
8.6
38
|
Verified
8.1
276
|
Verified
8.5
38
|
Verified
8.4
303
|
Verified
8.8
38
|
Verified
8.3
79
8.4
34
|
Verified
7.7
61
8.4
34
|
Verified
7.9
246
|
Verified
8.6
35
|
Verified
8.9
304
|
Verified
8.6
37
|
Verified
8.1
133
|
Verified
7.8
35
|
Verified
Integration
8.4
277
|
Verified
8.4
35
|
Verified
7.9
188
|
Verified
7.7
30
|
Verified
7.3
167
|
Verified
7.7
30
|
Verified
Generative AI
8.2
17
7.0
5
Agentic AI - CRM
8.1
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
Personalization
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Administrative
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipeline CRM and SuiteCRM are categorized as CRM
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales, Sales Performance Management, and Sales Analytics
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
SuiteCRM has no discussions with answers
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