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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
Starting at $25.00
$23.00 1 USER Per Month
Pipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSalesmate
Star Rating
(105)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Ease of Use with a score of 8.8, while Salesmate slightly outperforms it with a score of 9.0, indicating that Salesmate may offer a more intuitive interface for new users.
- Reviewers mention that Pipeline CRM's Opportunity & Pipeline Management feature scores 8.7, which is commendable, but Salesmate shines with a score of 9.0, suggesting it provides more robust tools for managing sales opportunities effectively.
- G2 users highlight that Pipeline CRM's Customer Support features, such as the Knowledge Base, score 8.3, while Salesmate's Knowledge Base scores slightly higher at 8.5, indicating a more comprehensive resource for users seeking assistance.
- Users on G2 report that Pipeline CRM's Lead Management feature scores 8.6, but Salesmate's superior score of 8.9 suggests it offers better tools for tracking and nurturing leads throughout the sales process.
- Reviewers say that Pipeline CRM's Customization options score 8.1, which may limit flexibility, whereas Salesmate's higher score of 8.6 indicates a more adaptable platform that can be tailored to specific business needs.
- Users report that Pipeline CRM's Integration capabilities score 9.3, which is impressive, but Salesmate's score of 8.6 suggests it may have fewer integration options, potentially impacting users who rely on multiple software tools.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Pipeline CRM
Free Trial is available
Salesmate
Free Trial is available
Ratings
Meets Requirements
8.6
830
8.9
77
Ease of Use
8.9
833
9.1
87
Ease of Setup
8.8
385
9.1
55
Ease of Admin
8.9
376
9.3
38
Quality of Support
8.9
764
9.0
77
Has the product been a good partner in doing business?
9.1
368
9.3
38
Product Direction (% positive)
8.6
826
9.1
82
Features by Category
Sales Force Automation
8.7
644
|
Verified
9.0
52
|
Verified
Feature Not Available
8.6
28
8.7
634
|
Verified
9.1
54
|
Verified
8.4
649
|
Verified
8.9
49
|
Verified
7.8
393
|
Verified
8.4
41
8.1
457
|
Verified
9.0
45
7.6
313
|
Verified
8.6
41
|
Verified
7.8
347
|
Verified
8.4
38
8.2
424
|
Verified
8.6
40
Marketing Automation
7.5
368
|
Verified
8.7
49
|
Verified
7.6
362
|
Verified
8.9
43
8.6
495
|
Verified
9.0
51
|
Verified
7.5
321
|
Verified
8.6
40
Customer Support
8.4
377
|
Verified
8.3
44
8.5
398
8.6
43
|
Verified
8.4
419
8.7
43
|
Verified
8.3
329
|
Verified
8.5
44
|
Verified
8.3
329
|
Verified
8.7
41
|
Verified
Reporting & Analytics
8.1
597
|
Verified
8.4
47
|
Verified
8.3
635
|
Verified
9.0
52
|
Verified
7.8
474
|
Verified
8.7
41
|
Verified
Mobile & Social
7.6
276
|
Verified
8.4
37
|
Verified
7.5
264
|
Verified
8.9
21
7.6
416
|
Verified
8.6
44
|
Verified
Platform
8.2
293
|
Verified
8.8
38
|
Verified
8.1
276
|
Verified
8.9
35
|
Verified
8.4
303
|
Verified
9.2
33
|
Verified
8.3
79
8.5
29
|
Verified
7.7
61
8.6
28
|
Verified
7.9
246
|
Verified
8.7
30
|
Verified
8.9
304
|
Verified
9.2
35
|
Verified
8.1
133
|
Verified
8.6
29
Integration
8.4
277
|
Verified
8.6
32
|
Verified
7.9
188
|
Verified
8.6
31
|
Verified
7.3
167
|
Verified
8.3
29
|
Verified
Generative AI
8.2
17
7.6
20
Agentic AI - CRM
8.1
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
22
Not enough data
9.2
24
Not enough data
8.7
23
Not enough data
8.3
20
Not enough data
8.9
24
Not enough data
9.0
20
Not enough data
8.5
19
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.9
21
Not enough data
8.9
21
Not enough data
8.2
20
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.5
13
Not enough data
8.5
12
Not enough data
8.2
12
Generative AI
Not enough data
7.9
11
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
7
Feature Not Available
9.5
7
Feature Not Available
9.3
7
8.3
14
9.5
7
8.7
20
Personalization
9.3
7
8.7
20
9.3
7
8.6
22
9.5
7
8.7
23
9.5
7
8.6
20
Administrative
9.5
7
8.7
22
9.5
7
8.3
20
9.8
7
8.7
20
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
19
Not enough data
9.4
21
Not enough data
Feature Not Available
Customizations
Not enough data
9.6
22
Not enough data
9.7
21
Not enough data
9.1
22
Not enough data
9.1
21
Not enough data
9.2
22
Generative AI
Not enough data
8.3
12
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.0
21
Not enough data
9.0
19
Not enough data
9.1
21
Not enough data
9.3
20
Not enough data
Not enough data
Contacts
Not enough data
8.9
22
Not enough data
8.8
21
Not enough data
9.2
22
Insights
Not enough data
9.3
22
Not enough data
9.4
21
Not enough data
9.2
20
Not enough data
9.1
21
Not enough data
9.1
22
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipeline CRM and Salesmate are categorized as CRM, Sales Performance Management, and Sales Analytics
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales
Salesmate is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Email Tracking, Help Desk, Live Chat, and Insurance CRM
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Marketing and Advertising
14.9%
Computer Software
10.9%
Information Technology and Services
9.9%
Hospitality
8.9%
Real Estate
5.9%
Other
49.5%
Alternatives
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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