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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $25.00
$25.00 1 User Per Month
Pipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(24,811)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Pipeline CRM matches this score but lacks the extensive features that Salesforce offers, such as advanced Territory & Quota Management.
- Reviewers mention that Pipeline CRM shines in Ease of Use with a score of 8.8 compared to Salesforce's 8.1, indicating that users find Pipeline CRM more intuitive and user-friendly, especially for small businesses.
- G2 users highlight that Salesforce Sales Cloud provides superior Marketing Automation capabilities, particularly in Lead Management with a score of 8.5, while Pipeline CRM's score of 8.6 is close but lacks the depth of features like Email Marketing and Campaign Management that Salesforce offers.
- Users on G2 report that Pipeline CRM has a more robust Customer Support system, scoring 8.5 in Customer Support Portal and 8.3 in Call Center Features, which reviewers say provides better accessibility and responsiveness compared to Salesforce's scores of 8.1 and 8.0 respectively.
- Reviewers mention that Salesforce Sales Cloud's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, while Pipeline CRM's integrations are limited, scoring lower in areas like MS Teams Integration and Zoom Integration.
- Users say that Pipeline CRM's Pricing structure is more appealing for small businesses, starting at $25.00, which is comparable to Salesforce's entry-level price but offers a more straightforward pricing model without the additional complexities that Salesforce may introduce.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeline CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
830
8.8
13,546
Ease of Use
8.9
833
8.2
17,365
Ease of Setup
8.8
385
7.8
8,423
Ease of Admin
8.9
376
7.9
4,312
Quality of Support
8.9
764
8.1
11,802
Has the product been a good partner in doing business?
9.1
368
8.4
4,276
Product Direction (% positive)
8.6
826
8.2
13,221
Features by Category
Sales Force Automation
8.7
644
|
Verified
8.8
9427
|
Verified
Feature Not Available
8.3
6369
|
Verified
8.7
634
|
Verified
8.7
9147
|
Verified
8.4
649
|
Verified
8.3
9406
|
Verified
7.8
393
|
Verified
8.0
7291
|
Verified
8.1
457
|
Verified
8.2
7583
|
Verified
7.6
313
|
Verified
8.0
6729
|
Verified
7.8
347
|
Verified
8.1
6630
|
Verified
8.2
424
|
Verified
8.3
7382
|
Verified
Marketing Automation
7.5
368
|
Verified
8.0
6641
|
Verified
7.6
362
|
Verified
8.1
6965
|
Verified
8.6
495
|
Verified
8.5
7985
|
Verified
7.5
321
|
Verified
7.9
5405
Customer Support
8.4
377
|
Verified
8.3
6785
|
Verified
8.5
398
8.1
6360
|
Verified
8.4
419
8.2
6755
|
Verified
8.3
329
|
Verified
8.0
5474
|
Verified
8.3
329
|
Verified
8.2
5964
|
Verified
Reporting & Analytics
8.1
597
|
Verified
8.5
8908
|
Verified
8.3
635
|
Verified
8.5
9093
|
Verified
7.8
474
|
Verified
8.2
7404
|
Verified
Mobile & Social
7.6
276
|
Verified
7.9
5592
|
Verified
7.5
264
|
Verified
7.8
5224
|
Verified
7.6
416
|
Verified
7.7
6071
|
Verified
Platform
8.2
293
|
Verified
8.5
3566
|
Verified
8.1
276
|
Verified
8.5
3573
|
Verified
8.4
303
|
Verified
8.6
3598
|
Verified
8.3
79
8.4
2877
|
Verified
7.7
61
8.5
3150
|
Verified
7.9
246
|
Verified
8.1
3173
|
Verified
8.9
304
|
Verified
8.7
3573
|
Verified
8.1
133
|
Verified
8.1
3007
Integration
8.4
277
|
Verified
8.5
2583
|
Verified
7.9
188
|
Verified
8.5
3035
|
Verified
7.3
167
|
Verified
8.5
2876
|
Verified
Generative AI
8.2
17
7.6
865
Agentic AI - CRM
8.1
6
7.8
227
8.6
6
7.9
228
8.9
6
8.2
225
9.2
6
8.0
223
10.0
5
8.0
221
9.7
5
8.0
222
9.3
5
8.1
223
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
268
Not enough data
8.8
287
Not enough data
8.7
309
Not enough data
8.6
284
Organization
Not enough data
8.9
344
Not enough data
8.8
335
Not enough data
8.8
329
Performance Analysis
Not enough data
8.4
278
Not enough data
8.8
301
Sales Analysis
Not enough data
8.4
279
Not enough data
8.8
293
Generative AI
Not enough data
8.4
117
Not enough data
8.3
117
Agentic AI - AI Sales Assistant
Not enough data
9.3
20
Not enough data
9.1
20
Not enough data
9.0
20
Not enough data
9.1
19
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.3
20
Integrated Workflows
Not enough data
8.7
514
Not enough data
8.5
506
Not enough data
8.1
462
Not enough data
8.1
457
Not enough data
8.8
515
Not enough data
8.4
464
Not enough data
8.6
477
Repeatability and Reportability
Not enough data
8.4
479
Not enough data
8.7
497
Not enough data
8.7
493
Not enough data
8.3
479
Not enough data
7.7
413
AI and Automation
Not enough data
8.5
457
Not enough data
8.4
465
Not enough data
8.2
424
Not enough data
8.0
428
Not enough data
7.8
410
Generative AI
Not enough data
7.4
265
Agentic AI - Sales Engagement
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
8.5
81
Not enough data
8.4
83
Not enough data
8.3
83
Not enough data
8.2
83
Not enough data
8.5
82
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Integrations
Not enough data
8.1
156
Not enough data
8.5
156
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
171
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.6
165
Not enough data
8.8
165
Not enough data
8.2
162
Territory Management - Sales Planning
Not enough data
8.5
163
Not enough data
8.4
168
Quota & Capacity Management - Sales Planning
Not enough data
8.3
165
Not enough data
8.3
172
Not enough data
8.4
166
Agentic AI - Sales Planning
Not enough data
8.4
52
Not enough data
8.5
51
Agentic AI - Lead Scoring
Not enough data
7.8
46
Not enough data
8.1
46
Not enough data
7.8
46
Not enough data
7.9
47
Attribution
Not enough data
8.9
440
Not enough data
8.9
444
Not enough data
8.6
426
Discovery
Not enough data
8.9
447
Not enough data
8.6
442
Not enough data
8.5
424
Management
Not enough data
8.5
413
Not enough data
8.6
431
Platform
Not enough data
8.6
423
Not enough data
8.6
423
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
8.3
68
Not enough data
8.5
69
Not enough data
8.5
70
Incentives
8.6
7
8.1
427
9.5
7
8.3
491
9.3
7
8.0
427
9.5
7
8.5
502
Personalization
9.3
7
8.6
470
9.3
7
8.8
548
9.5
7
8.9
579
9.5
7
8.6
526
Administrative
9.5
7
8.7
553
9.5
7
8.5
517
9.8
7
8.4
500
Agentic AI - Email Tracking
Not enough data
8.2
62
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
8.4
62
Analytics
Not enough data
8.3
566
Not enough data
8.4
574
Not enough data
8.3
588
Customizations
Not enough data
8.7
618
Not enough data
8.5
586
Not enough data
8.6
622
Not enough data
8.4
567
Not enough data
8.4
595
Generative AI
Not enough data
7.5
288
Agentic AI - Sales Analytics
Not enough data
8.2
76
Not enough data
8.5
75
Not enough data
8.3
75
Not enough data
8.2
75
Not enough data
8.2
75
Data Sourcing
Not enough data
8.5
961
Not enough data
8.7
992
9.0
5
8.3
896
Not enough data
8.7
1023
Not enough data
8.6
956
Predictive Analytics
9.3
5
8.4
936
Not enough data
8.6
951
Not enough data
8.1
850
Not enough data
8.3
890
Sales Management
9.3
5
8.7
978
Not enough data
8.1
853
Not enough data
8.6
973
Not enough data
8.8
1041
Agentic AI - Outbound Call Tracking
Not enough data
8.4
36
Not enough data
8.4
37
Calling
Not enough data
8.5
183
Not enough data
8.4
174
Not enough data
8.7
183
Not enough data
8.7
180
Not enough data
8.7
40
Contacts
Not enough data
8.8
174
Not enough data
8.6
177
Not enough data
8.7
179
Insights
Not enough data
9.1
184
Not enough data
8.8
180
Not enough data
8.2
176
Not enough data
8.5
186
Not enough data
8.4
181
Not enough data
8.6
37
Agentic AI - Sales Coaching
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.3
21
Training
Not enough data
8.8
257
Not enough data
8.8
250
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
238
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
7.9
28
Not enough data
8.0
28
Not enough data
8.2
28
Content Management
Not enough data
8.3
348
Not enough data
8.1
338
Not enough data
8.2
323
Not enough data
8.5
314
Not enough data
8.3
331
Analytics
Not enough data
8.7
338
Not enough data
8.4
337
Not enough data
8.4
220
Not enough data
8.3
346
Learning Management - Sales Enablement
Not enough data
8.7
21
Not enough data
8.6
21
Not enough data
8.6
21
Revenue Enablement - Sales Enablement
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
9.0
20
Categories
Categories
Shared Categories
Pipeline CRM and Salesforce Sales Cloud are categorized as CRM, Sales Performance Management, and Sales Analytics
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Computer Software
13.7%
Information Technology and Services
11.9%
Financial Services
6.8%
Marketing and Advertising
5.0%
Internet
3.3%
Other
59.4%
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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