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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at $25.00
$25.00 1 User Per Month
Pipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,257)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Pipeline CRM matches this score but lacks the extensive features that Salesforce offers, such as advanced Territory & Quota Management.
- Reviewers mention that Pipeline CRM shines in Ease of Use with a score of 8.8 compared to Salesforce's 8.1, indicating that users find Pipeline CRM more intuitive and user-friendly, especially for small businesses.
- G2 users highlight that Salesforce Sales Cloud provides superior Marketing Automation capabilities, particularly in Lead Management with a score of 8.5, while Pipeline CRM's score of 8.6 is close but lacks the depth of features like Email Marketing and Campaign Management that Salesforce offers.
- Users on G2 report that Pipeline CRM has a more robust Customer Support system, scoring 8.5 in Customer Support Portal and 8.3 in Call Center Features, which reviewers say provides better accessibility and responsiveness compared to Salesforce's scores of 8.1 and 8.0 respectively.
- Reviewers mention that Salesforce Sales Cloud's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, while Pipeline CRM's integrations are limited, scoring lower in areas like MS Teams Integration and Zoom Integration.
- Users say that Pipeline CRM's Pricing structure is more appealing for small businesses, starting at $25.00, which is comparable to Salesforce's entry-level price but offers a more straightforward pricing model without the additional complexities that Salesforce may introduce.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Pipeline CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
830
8.8
13,761
Ease of Use
8.9
833
8.2
17,741
Ease of Setup
8.8
385
7.8
8,706
Ease of Admin
8.9
376
7.9
4,424
Quality of Support
8.9
764
8.1
12,000
Has the product been a good partner in doing business?
9.1
368
8.4
4,388
Product Direction (% positive)
8.6
826
8.2
13,435
Features by Category
Sales Force Automation
8.7
644
|
Verified
8.8
9430
|
Verified
Feature Not Available
8.3
6371
|
Verified
8.7
634
|
Verified
8.7
9152
|
Verified
8.4
649
|
Verified
8.3
9410
|
Verified
7.8
393
|
Verified
8.0
7293
|
Verified
8.1
457
|
Verified
8.2
7585
|
Verified
7.6
313
|
Verified
8.0
6732
|
Verified
7.8
347
|
Verified
8.1
6634
|
Verified
8.2
424
|
Verified
8.3
7384
|
Verified
Marketing Automation
7.5
368
|
Verified
8.0
6644
|
Verified
7.6
362
|
Verified
8.1
6967
|
Verified
8.6
495
|
Verified
8.5
7988
|
Verified
7.5
321
|
Verified
7.9
5407
Customer Support
8.4
377
|
Verified
8.3
6789
|
Verified
8.5
398
8.1
6362
|
Verified
8.4
419
8.2
6758
|
Verified
8.3
329
|
Verified
8.0
5476
|
Verified
8.3
329
|
Verified
8.2
5966
|
Verified
Reporting & Analytics
8.1
597
|
Verified
8.5
8912
|
Verified
8.3
635
|
Verified
8.5
9098
|
Verified
7.8
474
|
Verified
8.2
7407
|
Verified
Mobile & Social
7.6
276
|
Verified
7.9
5594
|
Verified
7.5
264
|
Verified
7.8
5227
|
Verified
7.6
416
|
Verified
7.7
6073
|
Verified
Platform
8.2
293
|
Verified
8.5
3569
|
Verified
8.1
276
|
Verified
8.5
3576
|
Verified
8.4
303
|
Verified
8.6
3601
|
Verified
8.3
79
8.4
2880
|
Verified
7.7
61
8.5
3152
|
Verified
7.9
246
|
Verified
8.1
3175
|
Verified
8.9
304
|
Verified
8.7
3575
|
Verified
8.1
133
|
Verified
8.1
3009
Integration
8.4
277
|
Verified
8.5
2585
|
Verified
7.9
188
|
Verified
8.5
3036
|
Verified
7.3
167
|
Verified
8.5
2877
|
Verified
Generative AI
8.2
17
7.6
866
Agentic AI - CRM
8.1
6
7.8
228
8.6
6
7.9
229
8.9
6
8.2
226
9.2
6
8.0
224
10.0
5
8.0
222
9.7
5
8.0
224
9.3
5
8.1
225
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
267
Not enough data
8.8
286
Not enough data
8.7
308
Not enough data
8.6
283
Organization
Not enough data
8.9
343
Not enough data
8.8
334
Not enough data
8.8
328
Performance Analysis
Not enough data
8.4
277
Not enough data
8.8
300
Sales Analysis
Not enough data
8.4
278
Not enough data
8.8
292
Generative AI
Not enough data
8.4
116
Not enough data
8.4
116
Agentic AI - AI Sales Assistant
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
9.0
20
Not enough data
9.3
21
Not enough data
9.1
21
Not enough data
9.1
21
Integrated Workflows
Not enough data
8.7
512
Not enough data
8.5
504
Not enough data
8.1
460
Not enough data
8.1
455
Not enough data
8.8
513
Not enough data
8.4
462
Not enough data
8.6
475
Repeatability and Reportability
Not enough data
8.4
477
Not enough data
8.7
495
Not enough data
8.7
491
Not enough data
8.3
477
Not enough data
7.7
411
AI and Automation
Not enough data
8.5
455
Not enough data
8.4
463
Not enough data
8.2
422
Not enough data
8.0
426
Not enough data
7.8
408
Generative AI
Not enough data
7.4
263
Agentic AI - Sales Engagement
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
8.5
81
Not enough data
8.3
83
Not enough data
8.3
83
Not enough data
8.2
83
Not enough data
8.4
82
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.4
32
Route Planning
Not enough data
9.0
31
Not enough data
9.0
33
Not enough data
9.2
34
Sales Performance Management
Not enough data
8.3
29
Not enough data
8.5
32
Not enough data
9.0
32
Presentation and Forms
Not enough data
8.0
28
Not enough data
8.3
31
Not enough data
8.5
31
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
166
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.2
160
Territory Management - Sales Planning
Not enough data
8.5
162
Not enough data
8.4
167
Quota & Capacity Management - Sales Planning
Not enough data
8.4
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
51
Not enough data
8.5
50
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.6
423
Management
Not enough data
8.5
412
Not enough data
8.6
429
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
8.5
70
Incentives
8.6
7
8.1
432
9.5
7
8.4
495
9.3
7
8.0
431
9.5
7
8.5
507
Personalization
9.3
7
8.6
476
9.3
7
8.8
554
9.5
7
8.9
585
9.5
7
8.6
531
Administrative
9.5
7
8.7
559
9.5
7
8.5
522
9.8
7
8.4
503
Agentic AI - Email Tracking
Not enough data
8.2
62
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
8.4
63
Analytics
Not enough data
8.3
566
Not enough data
8.4
574
Not enough data
8.3
588
Customizations
Not enough data
8.7
618
Not enough data
8.5
586
Not enough data
8.6
622
Not enough data
8.4
567
Not enough data
8.4
595
Generative AI
Not enough data
7.5
288
Agentic AI - Sales Analytics
Not enough data
8.2
76
Not enough data
8.5
75
Not enough data
8.3
75
Not enough data
8.2
75
Not enough data
8.2
75
Data Sourcing
Not enough data
8.5
960
Not enough data
8.7
991
9.0
5
8.3
895
Not enough data
8.7
1022
Not enough data
8.6
955
Predictive Analytics
9.3
5
8.4
937
Not enough data
8.6
950
Not enough data
8.1
848
Not enough data
8.3
888
Sales Management
9.3
5
8.7
977
Not enough data
8.1
851
Not enough data
8.6
972
Not enough data
8.8
1040
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
184
Not enough data
8.4
175
Not enough data
8.7
184
Not enough data
8.7
181
Not enough data
8.7
41
Contacts
Not enough data
8.8
175
Not enough data
8.7
178
Not enough data
8.7
180
Insights
Not enough data
9.1
185
Not enough data
8.8
181
Not enough data
8.2
177
Not enough data
8.5
187
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
Not enough data
8.0
28
Not enough data
8.1
28
Not enough data
8.1
28
Content Management
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.2
321
Not enough data
8.5
312
Not enough data
8.3
329
Analytics
Not enough data
8.7
336
Not enough data
8.4
335
Not enough data
8.4
218
Not enough data
8.3
344
Learning Management - Sales Enablement
Not enough data
8.6
21
Not enough data
8.6
21
Not enough data
8.6
21
Revenue Enablement - Sales Enablement
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
8.9
20
Categories
Categories
Shared Categories
Pipeline CRM and Salesforce Sales Cloud are categorized as CRM, Sales Performance Management, and Sales Analytics
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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