# Pipeline CRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user-friendliness, with many users appreciating its intuitive interface and flexibility. One user highlighted how easy it is to customize pipelines and workflows without needing extensive technical knowledge, making it a great choice for teams looking for a straightforward setup.
- **Users say** that Pipeline CRM stands out for its strong focus on sales management, with features that help users manage leads, contacts, and deal activities all in one place. Reviewers have noted that it keeps their daily tasks organized without confusion, which is particularly beneficial for sales-driven teams.
- **According to verified reviews** , monday CRM's project management capabilities are a significant advantage, allowing users to track project statuses effectively. One user mentioned that it helps them organize projects and provides notifications, which enhances overall productivity.
- **Reviewers mention** that Pipeline CRM has a reputation for excellent customer support, with users praising the responsiveness and helpfulness of the support team. This aspect has been a key factor for long-term users who value ongoing assistance as they navigate the platform's features.
- **G2 reviewers highlight** that monday CRM benefits from a larger volume of recent reviews, indicating a more active user base and potentially more up-to-date feedback on its features and performance. This can be particularly reassuring for new users considering the platform.
- **Users report** that while both platforms offer solid features, Pipeline CRM's continual evolution and feature updates over the years have been appreciated by long-term users. They value the platform's commitment to improving and adapting to user needs, which can be a deciding factor for businesses looking for a long-term CRM solution.



| | Pipeline CRM | monday CRM | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 953 | 1,211 | 
| **Largest Market Segment** | Small-Business (66.8% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | Starting at $25.00 | $12.00 Per Month | 

---
## Top Pros & Cons

### Pipeline CRM

Pros:
- Ease of Use (7 reviews)
- Pipeline Management (6 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Customization (6 reviews)

### monday CRM

Pros:
- Ease of Use (190 reviews)
- Integrations (107 reviews)

Cons:
- Missing Features (78 reviews)
- Learning Curve (76 reviews)

---
## Ratings Comparison
| Rating | Pipeline CRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (833 reviews) | 8.5 (847 reviews) | 
  | **Ease of Use** | 8.9 (836 reviews) | 8.9 (910 reviews) | 
  | **Ease of Setup** | 8.8 (388 reviews) | 8.5 (697 reviews) | 
  | **Ease of Admin** | 8.9 (375 reviews) | 8.8 (468 reviews) | 
  | **Quality of Support** | 8.9 (766 reviews) | 8.4 (750 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (367 reviews) | 8.9 (461 reviews) | 
  | **Product Direction (% positive)** | 8.5 (829 reviews) | 9.3 (815 reviews) | 

---
## Pricing

### Pipeline CRM

#### Entry-Level Pricing

Plan: Start

Price: Starting at $25.00

Description: Pre-sales pipeline management 


Key Features:
- Unlimited file storage 
- Deal and Activity Reporting 
- Free CRM switching tool 

[Browse all 3 editions](https://www.g2.com/products/pipeline-crm/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 8.1/10 | 739 |
| **monday CRM** | 7.9/10 | 752 |

#### Sales Force Automation

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (644 reviews) ✓ Verified | 8.6 (568 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (635 reviews) ✓ Verified | 8.6 (573 reviews) | 
| **Task / Activity Management** | 8.4 (651 reviews) ✓ Verified | 8.8 (600 reviews) | 
| **Territory & Quota Management** | 7.7 (392 reviews) ✓ Verified | 7.6 (442 reviews) | 
| **Desktop Integration** | 8.1 (455 reviews) ✓ Verified | 8.3 (497 reviews) | 
| **Product & Price List Management** | 7.6 (312 reviews) ✓ Verified | 7.7 (447 reviews) | 
| **Quote & Order Management** | 7.8 (346 reviews) ✓ Verified | 7.5 (450 reviews) | 
| **Customer Contract Management** | 8.2 (423 reviews) ✓ Verified | 7.9 (477 reviews) | 

#### Marketing Automation

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.5 (367 reviews) ✓ Verified | 7.5 (465 reviews) | 
| **Campaign Management** | 7.6 (361 reviews) ✓ Verified | 7.7 (463 reviews) | 
| **Lead Management** | 8.6 (495 reviews) ✓ Verified | 8.6 (543 reviews) | 
| **Marketing ROI Analytics** | 7.5 (320 reviews) ✓ Verified | 7.5 (437 reviews) | 

#### Customer Support

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Case Management** | 8.4 (377 reviews) ✓ Verified | 8.2 (471 reviews) | 
| **Customer Support Portal** | 8.5 (397 reviews) | 7.8 (409 reviews) | 
| **Knowledge Base** | 8.4 (418 reviews) | 8.2 (433 reviews) | 
| **Call Center Features** | 8.3 (328 reviews) ✓ Verified | 7.0 (392 reviews) | 
| **Support Analytics** | 8.3 (328 reviews) ✓ Verified | 7.8 (446 reviews) | 

#### Reporting & Analytics

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Reporting** | 8.1 (598 reviews) ✓ Verified | 8.2 (520 reviews) | 
| **Dashboards** | 8.3 (635 reviews) ✓ Verified | 8.7 (573 reviews) | 
| **Forecasting** | 7.8 (473 reviews) ✓ Verified | 7.9 (467 reviews) | 

#### Mobile & Social

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.6 (276 reviews) ✓ Verified | 7.9 (391 reviews) | 
| **Social Network Integration** | 7.5 (263 reviews) ✓ Verified | 7.2 (344 reviews) | 
| **Mobile User Support** | 7.6 (415 reviews) ✓ Verified | 7.7 (471 reviews) | 

#### Platform

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Customization** | 8.1 (293 reviews) ✓ Verified | 8.8 (539 reviews) | 
| **Workflow Capability** | 8.1 (276 reviews) ✓ Verified | 8.7 (530 reviews) | 
| **User, Role, and Access Management** | 8.4 (302 reviews) ✓ Verified | 8.6 (518 reviews) | 
| **Internationalization** | 8.3 (78 reviews) | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | 7.6 (59 reviews) | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 7.9 (245 reviews) ✓ Verified | 8.0 (474 reviews) | 
| **Performance and Reliability** | 8.9 (305 reviews) ✓ Verified | 8.5 (512 reviews) | 
| **Output Document Generation** | 8.1 (132 reviews) ✓ Verified | 7.8 (439 reviews) | 

#### Integration

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (276 reviews) ✓ Verified | 8.2 (468 reviews) | 
| **Integration APIs** | 7.8 (188 reviews) ✓ Verified | 7.9 (422 reviews) | 
| **Breadth of Partner Applications** | 7.2 (166 reviews) ✓ Verified | 8.0 (415 reviews) | 

#### Generative AI

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | 8.0 (16 reviews) | 7.2 (315 reviews) | 

#### Agentic AI - CRM

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (5 reviews) | 7.3 (61 reviews) | 
| **Multi-step Planning** | 7.7 (5 reviews) | 7.6 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (59 reviews) | 
| **Adaptive Learning** | 8.7 (5 reviews) | 7.4 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (59 reviews) | 
| **Decision Making** | Not enough data | 7.2 (60 reviews) | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 9.4/10 | 8 |
| **monday CRM** | 7.9/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (28 reviews) | 

#### Incentives

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Badges** | 8.6 (7 reviews) | 7.3 (215 reviews) | 
| **Triggers** | 9.5 (7 reviews) | 7.7 (231 reviews) | 
| **Commission Calculator** | 9.3 (7 reviews) | 7.5 (209 reviews) | 
| **Leaderboards** | 9.5 (7 reviews) | 7.8 (221 reviews) | 

#### Personalization

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Profiles** | 9.3 (7 reviews) | 8.2 (258 reviews) | 
| **Custom Reports** | 9.3 (7 reviews) | 8.2 (245 reviews) | 
| **Dashboards** | 9.5 (7 reviews) | 8.9 (275 reviews) | 
| **Goal Setting** | 9.5 (7 reviews) | 8.6 (246 reviews) | 

#### Administrative

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Integration** | 9.5 (7 reviews) | 8.1 (253 reviews) | 
| **Employee Structure** | 9.5 (7 reviews) | 8.2 (246 reviews) | 
| **Behavior Monitoring** | 9.8 (7 reviews) | 7.8 (199 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **monday CRM** | 7.7/10 | 204 |

#### Agentic AI - Email Tracking

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (23 reviews) | 
| **Decision Making** | Not enough data | 7.5 (23 reviews) | 

#### Analytics

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (166 reviews) | 
| **Link Activity** | Not enough data | 8.0 (142 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (186 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (93 reviews) | 
| **Notifications** | Not enough data | 8.5 (190 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (87 reviews) | 
| **Templates** | Not enough data | 8.2 (184 reviews) | 

#### Generative AI

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (131 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 8.9/10 | 7 |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Data Sourcing** | 9.0 (5 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (5 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.6 (6 reviews) | Not enough data | 
| **Interactive Dashboards** | 9.3 (5 reviews) | Not enough data | 
| **Data Segmentation** | 8.7 (5 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Lead Scoring** | 9.2 (6 reviews) | Not enough data | 
| **Opportunity Scoring** | 9.0 (5 reviews) | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Live Forecasting** | 9.0 (5 reviews) | Not enough data | 

#### Sales Management

| Feature | Pipeline CRM | monday CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.9 (6 reviews) | Not enough data | 
| **Sales Gamification** | 8.7 (5 reviews) | Not enough data | 
| **Account-Based Analytics** | 9.0 (5 reviews) | Not enough data | 
| **Activity Tracking** | 9.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Pipeline CRM (2):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to monday CRM (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Pipeline CRM | monday CRM | 
|---|---|---|
| **Small-Business** | 66.8% | 78.6% | 
| **Mid-Market** | 27.0% | 18.6% | 
| **Enterprise** | 6.2% | 2.8% | 

### By Industry

#### Pipeline CRM

- **Construction:** 9.5%
- **Marketing and Advertising:** 8.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 4.5%
- **Internet:** 3.7%
- **Financial Services:** 3.5%
- **Insurance:** 3.0%
- **Building Materials:** 2.4%
- **Wholesale:** 2.2%
- **Automotive:** 2.2%
- **Other:** 53.0%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Computer Software:** 4.6%
- **Construction:** 4.6%
- **Real Estate:** 3.6%
- **Financial Services:** 3.3%
- **Non-Profit Organization Management:** 2.9%
- **Consulting:** 2.8%
- **Management Consulting:** 2.7%
- **Hospital & Health Care:** 2.4%
- **Other:** 53.0%

---
## Alternatives

### Alternatives to Pipeline CRM

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13858 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3082 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13858 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3082 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (841 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (664 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)

---
## Top Discussions

### Pipeline CRM

- Title: [How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?](https://www.g2.com/discussions/sales-429826f6-108a-4343-afd8-da1ba60ec905) — 5 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get..."
- Title: [How long does it take to implement a new CRM?](https://www.g2.com/discussions/sales-7f9b5c30-aa72-47e1-ab29-b622df8ae5e3) — 4 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Because our CRM is so easy to use, 95%  of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs...."
- Title: [What’s the cost like?](https://www.g2.com/discussions/roi-e395b7b9-e575-47ee-8ff6-f26eab4fcbe1) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pipeline-crm-vs-monday-crm)