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Compare Pipefy and Smartsheet 
Featured Products
At a Glance
Market Segments
Small-Business (49.8% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Starting at $26.00 1 User Per Month
$9.00 1 user Per Month
Pipefy
Star Rating
(233)4.6 out of 5
Market Segments
Small-Business (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $26.00 1 User Per Month
Free Trial is available
Learn more about PipefySmartsheet
Star Rating
(21,392)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pipefy. Users appreciate its ability to combine the simplicity of spreadsheets with powerful project management features, allowing for customized workflows and real-time collaboration.
- Users say that Smartsheet's extensive range of tools makes it easy to work efficiently, with many highlighting the intuitive nature of its functionalities. In contrast, while Pipefy is praised for its clean user interface and fast performance, it has a much smaller user base, which may limit the breadth of feedback and community support.
- Reviewers mention that Smartsheet's implementation process is quick and straightforward, with many users noting the intuitive onboarding wizard. On the other hand, Pipefy, while also user-friendly, is described as a low-code solution that may require some initial learning for those unfamiliar with automation tools.
- According to verified reviews, Smartsheet users often highlight the platform's ability to automate repetitive tasks and create clear dashboards for better visibility. Pipefy users appreciate its no-code capabilities, which allow for easy digitization of business processes, but some may find it less robust for complex project management needs.
- Users report that Smartsheet provides a higher level of support and resources, which is reflected in its overall ratings. While Pipefy has received positive feedback for its quality of support, Smartsheet's larger market presence and user community may offer more comprehensive assistance and resources.
- Reviewers note that while Pipefy shines in areas like AI text generation and integration capabilities, Smartsheet's overall performance and feature set are more aligned with the needs of mid-market users. This distinction may influence buyers depending on their specific business size and requirements.
Pricing
Entry-Level Pricing
Pipefy
Business
Starting at $26.00
1 User Per Month
For mid-market and enterprise teams needing faster results with process automation powered by AI and no-code.
- Process Templates
- Public shareable forms
- Email templates
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Pipefy
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.7
169
8.5
18,109
Ease of Use
9.2
171
8.4
18,349
Ease of Setup
8.9
99
8.3
10,143
Ease of Admin
8.7
92
8.5
7,604
Quality of Support
8.8
165
8.3
14,019
Has the product been a good partner in doing business?
8.9
86
8.6
7,054
Product Direction (% positive)
9.4
164
8.6
17,602
Features by Category
Signature Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.7
10055
|
Verified
Not enough data
8.8
10059
|
Verified
Not enough data
8.5
9785
|
Verified
Not enough data
8.4
9463
|
Verified
Not enough data
8.1
9269
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9336
|
Verified
Not enough data
8.0
8799
|
Verified
Projects
Not enough data
8.6
9282
|
Verified
Not enough data
8.3
8630
|
Verified
Not enough data
8.2
8743
|
Verified
Not enough data
8.0
8660
|
Verified
Not enough data
8.2
8829
|
Verified
Not enough data
7.6
7600
|
Verified
Not enough data
8.0
8300
|
Verified
Not enough data
8.1
8860
|
Verified
Not enough data
7.8
7841
|
Verified
Not enough data
7.6
7444
|
Verified
Not enough data
7.6
7264
|
Verified
Resource Management
Not enough data
7.6
7740
|
Verified
Not enough data
7.6
7808
|
Verified
Not enough data
8.1
8439
|
Verified
Project Monitoring
Not enough data
7.8
7451
|
Verified
Not enough data
7.7
7561
|
Verified
Not enough data
8.2
8606
|
Verified
Generative AI
Not enough data
6.0
3060
Not enough data
6.1
3045
Agentic AI - Project Management
Not enough data
5.5
922
Not enough data
5.9
923
Not enough data
5.7
915
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5420
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.2
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2052
Not enough data
7.6
2083
Not enough data
7.9
2061
Not enough data
7.6
2059
Not enough data
7.8
2053
Not enough data
7.6
2053
Not enough data
7.2
2034
Not enough data
7.6
2048
Not enough data
7.5
2036
Not enough data
7.8
2041
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.0
96
8.3
5155
9.2
98
Feature Not Available
8.7
95
8.1
5020
8.7
94
8.5
5390
Management
8.6
90
Feature Not Available
8.9
85
8.1
4651
8.5
79
7.5
4366
Generative AI
9.0
12
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7309
Not enough data
8.8
7390
Not enough data
8.3
6922
Not enough data
7.8
6113
Task Management
Not enough data
8.5
7067
Not enough data
8.5
6976
Not enough data
8.1
6636
Not enough data
8.2
6462
Generative AI
Not enough data
6.2
2412
Not enough data
6.2
2414
Automation
Not enough data
8.5
4247
Not enough data
8.3
4201
Not enough data
8.1
3933
Administration
Not enough data
8.2
4100
Not enough data
8.1
3883
Not enough data
8.8
4099
Project management
Not enough data
8.7
4166
Not enough data
8.2
3894
Not enough data
8.6
4176
Not enough data
8.3
4025
Not enough data
8.4
3945
Not enough data
8.0
3622
Not enough data
8.3
4063
Workload
Not enough data
8.0
3694
Not enough data
8.3
3936
Not enough data
8.0
3738
Not enough data
7.9
3552
Communication & Collaboration
Not enough data
8.1
3722
Not enough data
8.3
3917
Not enough data
8.8
4114
Cost Management
Not enough data
7.7
3427
Not enough data
7.8
3421
Not enough data
7.5
3232
Integration
Not enough data
7.4
3274
Not enough data
7.4
3324
Not enough data
7.4
3355
Generative AI
Not enough data
6.5
1653
Not enough data
6.5
1659
Agentic AI - Work Management
Not enough data
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6469
Not enough data
7.6
5487
Not enough data
8.2
6800
Not enough data
Feature Not Available
Not enough data
7.9
6083
Project Management
Not enough data
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2272
Not enough data
6.3
2276
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Purchase Requisition and Approval Workflow - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Compliance and Risk Management - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation - Procurement Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Procurement Orchestration
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipefy and Smartsheet are categorized as Workflow Management
Unique Categories
Pipefy is categorized as AI Agents for HR, Procure to Pay, Procurement Orchestration, E-Signature, and HR Service Delivery
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Pipefy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Computer Software
7.9%
Marketing and Advertising
7.0%
Telecommunications
4.2%
Management Consulting
4.2%
Other
67.0%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Does it support zapier intergrations
1 Comment
GB
Yes. Pipefy supports Zapier, Workato and has its own public APIs.Read more
What's the best way to learn about integrations/APIs on Pipefy? Any article recomended?
1 Comment
LI
Hello! I recommend the articles/contents below:Read more
How could I link one Pipe to the other?
1 Comment
DA
Yes, it is possible using native automation or internal linksRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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