Compare Pipedrive and Zoho CRM Plus 
At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (56.0% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$57.00 Per Month
Pipedrive
Star Rating
(2,994)4.3 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansZoho CRM Plus
Star Rating
(108)4.3 out of 5
Market Segments
Small-Business (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
$57.00 Per Month
Learn more about Zoho CRM PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say that Zoho CRM Plus offers a comprehensive all-in-one solution, integrating sales, marketing, and support tools seamlessly. Reviewers have noted that its automation features and omnichannel communication streamline the customer journey, making it a reliable choice for managing diverse customer interactions.
- According to verified reviews, Pipedrive's ease of setup is a significant advantage, with users praising its straightforward onboarding process. One reviewer highlighted the "good search feature" that simplifies client management, making it easy to find clients based on various criteria.
- Reviewers mention that while Zoho CRM Plus has a slightly higher star rating, its overall user satisfaction is lower compared to Pipedrive, which boasts a higher G2 Score. This suggests that while Zoho may have some strong features, users may not feel as positively about their overall experience.
- G2 reviewers highlight Pipedrive's strong mobile app capabilities, which are particularly beneficial for fast-moving teams. Users appreciate the ability to manage tasks and client interactions on the go, enhancing productivity and responsiveness in sales processes.
- Users report that Zoho CRM Plus's "Blueprint" feature is a standout for automating service project steps, ensuring consistency in processes. However, some users have noted that the initial setup can be more complex compared to Pipedrive, which may deter those looking for a quick implementation.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Zoho CRM Plus
Zoho CRM Plus
$57.00
Per Month
Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management
Free Trial
Pipedrive
Free Trial is available
Zoho CRM Plus
Free Trial is available
Ratings
Meets Requirements
8.5
2,586
8.6
83
Ease of Use
8.9
2,624
8.5
85
Ease of Setup
8.7
1,631
8.3
65
Ease of Admin
8.6
1,022
8.5
33
Quality of Support
8.4
2,211
8.5
78
Has the product been a good partner in doing business?
8.7
990
8.6
32
Product Direction (% positive)
8.8
2,547
9.1
79
Features by Category
Sales Force Automation
8.5
2043
|
Verified
8.7
55
|
Verified
Feature Not Available
7.8
48
|
Verified
8.9
2106
|
Verified
8.2
50
|
Verified
8.6
2098
|
Verified
8.3
49
|
Verified
7.7
1615
|
Verified
8.1
44
|
Verified
8.3
1122
|
Verified
8.3
45
|
Verified
7.7
1616
|
Verified
8.3
45
|
Verified
7.7
1570
8.0
47
|
Verified
7.8
1675
8.4
46
|
Verified
Marketing Automation
7.5
1515
|
Verified
8.3
49
|
Verified
7.5
1494
|
Verified
8.2
50
|
Verified
8.5
1851
|
Verified
8.6
51
|
Verified
7.5
1448
|
Verified
8.3
45
|
Verified
Customer Support
7.9
1008
8.2
48
|
Verified
7.8
988
8.0
52
|
Verified
8.0
1020
7.9
52
|
Verified
7.5
1476
7.6
49
|
Verified
7.7
961
8.0
50
|
Verified
Reporting & Analytics
8.0
1873
|
Verified
8.6
58
|
Verified
8.3
1960
|
Verified
8.5
56
|
Verified
7.9
1721
|
Verified
8.3
47
|
Verified
Mobile & Social
7.6
1424
|
Verified
8.3
49
|
Verified
7.4
1376
|
Verified
8.2
48
|
Verified
7.9
1591
|
Verified
8.5
45
|
Verified
Platform
8.2
1344
|
Verified
8.6
37
|
Verified
8.3
1337
8.6
38
|
Verified
8.4
1359
|
Verified
8.4
35
|
Verified
8.2
1169
|
Verified
7.9
34
|
Verified
7.3
1059
|
Verified
8.0
35
|
Verified
7.8
1172
8.0
35
|
Verified
8.8
1326
|
Verified
8.6
38
|
Verified
7.8
1126
8.3
34
|
Verified
Integration
8.1
1229
|
Verified
8.4
35
|
Verified
8.0
1164
|
Verified
8.1
37
|
Verified
7.9
1095
|
Verified
8.0
35
|
Verified
Generative AI
Feature Not Available
8.1
27
Agentic AI - CRM
7.3
169
7.4
14
7.6
172
8.3
14
7.5
171
8.2
16
7.3
169
8.1
15
7.3
169
7.9
14
7.3
169
8.1
14
7.6
172
8.3
14
Email Marketing
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
66
7.7
5
7.3
65
8.0
5
7.4
64
8.3
5
Incentives
6.9
391
8.7
5
7.4
401
8.7
5
Feature Not Available
7.3
5
7.1
395
9.0
5
Personalization
7.7
414
8.7
5
7.9
409
9.0
5
8.3
429
8.7
5
8.0
411
8.3
5
Administrative
7.8
409
8.3
5
7.7
401
7.7
5
7.5
387
7.3
5
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Not enough data
Customizations
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Not enough data
Predictive Analytics
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Not enough data
Sales Management
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Zoho CRM Plus are categorized as CRM and Sales Performance Management
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Email Tracking, and Online Form Builder
Zoho CRM Plus is categorized as Customer Journey Analytics and AI Sales Assistant
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Information Technology and Services
21.3%
Computer Software
12.8%
Accounting
6.4%
Financial Services
6.4%
Marketing and Advertising
4.3%
Other
48.9%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What are key features of a CRM system?
1 Comment
AR
Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics.Read more
What apps come with Zoho CRM Plus?
1 Comment
SD
Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho CliqRead more
Zoho CRM Plus has no more discussions with answers
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