# Pipedrive vs Zoho CRM Plus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, with many praising its **clean and intuitive interface**. Users find it easy to manage opportunities and track customer interactions, particularly appreciating the **visual pipeline view** that simplifies understanding sales processes.
- **Users say** that Zoho CRM Plus offers a comprehensive solution by integrating various functionalities like **sales pipelines, customer support, and email campaigns** into one platform. This centralized approach is highlighted as a significant advantage, making it easier for teams to collaborate without switching between multiple tools.
- **According to verified reviews** , Pipedrive's implementation process is notably quick and user-friendly. Recent users have highlighted the **ease of importing contacts** and the quality of customer service, which contributes to a smoother onboarding experience.
- **Reviewers mention** that while Zoho CRM Plus provides a rich feature set, some users have encountered challenges with its **configuration and customization options**. This can lead to a steeper learning curve compared to Pipedrive, which is often described as more straightforward to set up.
- **G2 reviewers indicate** that Pipedrive has a strong focus on small businesses, with a significant portion of its user base coming from this segment. This focus allows it to cater specifically to the needs of smaller teams, enhancing its appeal in that market.
- **Users highlight** that Zoho CRM Plus shines in its ability to provide a complete customer management ecosystem, which is particularly beneficial for agencies looking for seamless integration across various functions. However, some users feel that this complexity can sometimes hinder usability compared to Pipedrive's more streamlined approach.



| | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 3,056 | 128 | 
| **Largest Market Segment** | Small-Business (72.8% of reviews) | Small-Business (56.3% of reviews) | 
| **Entry Level Price** | $24.00 1 Seats Per Month | $57.00 Per Month | 

---
## Top Pros & Cons

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

### Zoho CRM Plus

Pros:
- Ease of Use (28 reviews)
- Efficiency (18 reviews)

Cons:
- Learning Curve (23 reviews)
- Not Intuitive (9 reviews)

---
## Ratings Comparison
| Rating | Pipedrive | Zoho CRM Plus | 
|---|---|---|
  | **Meets Requirements** | 8.5 (2636 reviews) | 8.8 (95 reviews) | 
  | **Ease of Use** | 8.8 (2677 reviews) | 8.6 (97 reviews) | 
  | **Ease of Setup** | 8.7 (1686 reviews) | 8.4 (77 reviews) | 
  | **Ease of Admin** | 8.6 (1024 reviews) | 8.5 (33 reviews) | 
  | **Quality of Support** | 8.4 (2254 reviews) | 8.6 (87 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (992 reviews) | 8.6 (32 reviews) | 
  | **Product Direction (% positive)** | 8.8 (2592 reviews) | 9.2 (89 reviews) | 

---
## Pricing

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

### Zoho CRM Plus

#### Entry-Level Pricing

Plan: Zoho CRM Plus

Price: $57.00 Per Month

Description: Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey. 

Key Features:
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management

[Learn more about Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.9/10 | 2360 |
| **Zoho CRM Plus** | 8.2/10 | 78 |

#### Sales Force Automation

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Contact & Account Management** | 8.5 (2061 reviews) ✓ Verified | 8.8 (61 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.9 (50 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (2142 reviews) ✓ Verified | 8.4 (55 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (2121 reviews) ✓ Verified | 8.5 (55 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.7 (1620 reviews) ✓ Verified | 8.1 (45 reviews) ✓ Verified | 
| **Desktop Integration** | 8.4 (1132 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.7 (1618 reviews) ✓ Verified | 8.4 (47 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.7 (1572 reviews) | 8.0 (48 reviews) ✓ Verified | 
| **Customer Contract Management** | 7.8 (1675 reviews) | 8.4 (48 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Email Marketing** | 7.5 (1520 reviews) ✓ Verified | 8.2 (52 reviews) ✓ Verified | 
| **Campaign Management** | 7.5 (1496 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (1867 reviews) ✓ Verified | 8.6 (55 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.5 (1448 reviews) ✓ Verified | 8.3 (47 reviews) ✓ Verified | 

#### Customer Support

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Case Management** | 7.9 (1010 reviews) | 8.3 (50 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.8 (989 reviews) | 8.1 (53 reviews) ✓ Verified | 
| **Knowledge Base** | 8.0 (1022 reviews) | 7.9 (54 reviews) ✓ Verified | 
| **Call Center Features** | 7.5 (1476 reviews) | 7.6 (50 reviews) ✓ Verified | 
| **Support Analytics** | 7.7 (962 reviews) | 8.1 (54 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Reporting** | 8.0 (1887 reviews) ✓ Verified | 8.7 (62 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (1971 reviews) ✓ Verified | 8.6 (61 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (1725 reviews) ✓ Verified | 8.4 (50 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Social Collaboration Features** | 7.6 (1426 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Social Network Integration** | 7.4 (1377 reviews) ✓ Verified | 8.2 (49 reviews) ✓ Verified | 
| **Mobile User Support** | 7.9 (1595 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 

#### Platform

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Customization** | 8.2 (1356 reviews) ✓ Verified | 8.7 (41 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (1353 reviews) | 8.7 (41 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (1361 reviews) ✓ Verified | 8.3 (38 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (1170 reviews) ✓ Verified | 8.0 (35 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.3 (1060 reviews) ✓ Verified | 8.0 (36 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (1174 reviews) | 8.0 (37 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (1340 reviews) ✓ Verified | 8.5 (39 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (1126 reviews) | 8.3 (36 reviews) ✓ Verified | 

#### Integration

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Data Import & Export Tools** | 8.1 (1236 reviews) ✓ Verified | 8.3 (37 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (1174 reviews) ✓ Verified | 8.1 (38 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (1106 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | 

#### Generative AI

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 8.2 (28 reviews) | 

#### Agentic AI - CRM

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | 7.4 (15 reviews) | 
| **Multi-step Planning** | 7.6 (173 reviews) | 8.3 (15 reviews) | 
| **Cross-system Integration** | 7.5 (174 reviews) | 8.2 (17 reviews) | 
| **Adaptive Learning** | 7.3 (170 reviews) | 8.1 (16 reviews) | 
| **Natural Language Interaction** | 7.3 (171 reviews) | 7.9 (15 reviews) | 
| **Proactive Assistance** | 7.3 (170 reviews) | 8.1 (15 reviews) | 
| **Decision Making** | 7.6 (172 reviews) | 8.4 (16 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.8/10 | 257 |
| **Zoho CRM Plus** | N/A | N/A |

#### Email Marketing

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Email and Mobile Preview** | 8.2 (211 reviews) | Not enough data | 
| **Manage Email Lists** | 8.2 (213 reviews) | Not enough data | 
| **High-Volume Sending** | 7.8 (206 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.2 (210 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.3 (213 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.2 (207 reviews) | Not enough data | 
| **Automated Email Responses** | 7.9 (206 reviews) | Not enough data | 
| **Multi-user Account** | 8.2 (203 reviews) | Not enough data | 
| **Surveys** | 7.5 (197 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **A/B Testing** | 7.5 (192 reviews) | Not enough data | 
| **Basic Reporting** | 8.2 (205 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.9 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (25 reviews) | Not enough data | 

#### Integration

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (227 reviews) | Not enough data | 
| **Integration APIs** | 7.8 (224 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (221 reviews) | Not enough data | 
| **CRM Integration** | 8.2 (221 reviews) | Not enough data | 
| **Social Media Integration** | 7.2 (213 reviews) | Not enough data | 
| **E-Commerce Integration** | 7.3 (210 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Lead Facilitation

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Platform Basics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 
| **Journey Optimization** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 
| **Trends Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Automated Alerts** | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.6/10 | 81 |
| **Zoho CRM Plus** | N/A | N/A |

#### Customization

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Custom Fields** | 8.3 (76 reviews) | Not enough data | 
| **Conditional Logic** | 7.8 (72 reviews) | Not enough data | 
| **Multi-page Forms** | 7.3 (71 reviews) | Not enough data | 
| **Design** | 7.7 (76 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Embedded Forms** | 8.2 (74 reviews) | Not enough data | 
| **Offline Capability** | 6.7 (70 reviews) | Not enough data | 
| **Notifications** | 7.8 (78 reviews) | Not enough data | 
| **Payments** | 6.9 (71 reviews) | Not enough data | 
| **Mobile Forms** | 7.5 (73 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.6/10 | 444 |
| **Zoho CRM Plus** | 8.3/10 | 7 |

#### Agentic AI - Sales Performance Management

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (66 reviews) | 7.8 (6 reviews) | 
| **Natural Language Interaction** | 7.3 (65 reviews) | 8.1 (6 reviews) | 
| **Proactive Assistance** | 7.4 (64 reviews) | 8.3 (6 reviews) | 

#### Incentives

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Badges** | 6.9 (391 reviews) | 8.3 (6 reviews) | 
| **Triggers** | 7.4 (401 reviews) | 8.6 (6 reviews) | 
| **Commission Calculator** | Feature Not Available | 7.5 (6 reviews) | 
| **Leaderboards** | 7.1 (395 reviews) | 8.9 (6 reviews) | 

#### Personalization

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Profiles** | 7.7 (414 reviews) | 8.6 (6 reviews) | 
| **Custom Reports** | 7.9 (409 reviews) | 8.9 (6 reviews) | 
| **Dashboards** | 8.3 (429 reviews) | 8.6 (6 reviews) | 
| **Goal Setting** | 8.0 (411 reviews) | 8.3 (6 reviews) | 

#### Administrative

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Integration** | 7.8 (409 reviews) | 8.3 (6 reviews) | 
| **Employee Structure** | 7.7 (401 reviews) | 7.8 (6 reviews) | 
| **Behavior Monitoring** | 7.5 (387 reviews) | 7.5 (6 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 8.0/10 | 283 |
| **Zoho CRM Plus** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (56 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (57 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (55 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (56 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (56 reviews) | Not enough data | 
| **Decision Making** | 8.1 (55 reviews) | Not enough data | 

#### Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Open Rates** | 8.0 (256 reviews) | Not enough data | 
| **Link Activity** | 8.2 (257 reviews) | Not enough data | 
| **Attachment Activity** | 8.1 (249 reviews) | Not enough data | 

#### Customizations

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Email Platform Integration** | 8.2 (268 reviews) | Not enough data | 
| **Email Scheduling** | 8.3 (257 reviews) | Not enough data | 
| **Notifications** | 8.4 (270 reviews) | Not enough data | 
| **Email Categorization** | 7.9 (257 reviews) | Not enough data | 
| **Templates** | 8.3 (259 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.8/10 | 472 |
| **Zoho CRM Plus** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (58 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (58 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (57 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Data Sourcing** | 7.8 (425 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.0 (433 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 7.9 (427 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (437 reviews) | Not enough data | 
| **Data Segmentation** | 8.0 (422 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Lead Scoring** | 7.7 (423 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.8 (424 reviews) | Not enough data | 
| **Risk Analysis** | 7.4 (407 reviews) | Not enough data | 
| **Live Forecasting** | 7.7 (416 reviews) | Not enough data | 

#### Sales Management

| Feature | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (442 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (410 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (419 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (443 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Pipedrive (4):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Zoho CRM Plus (2):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Pipedrive | Zoho CRM Plus | 
|---|---|---|
| **Small-Business** | 72.8% | 56.3% | 
| **Mid-Market** | 22.9% | 37.8% | 
| **Enterprise** | 4.4% | 5.9% | 

### By Industry

#### Pipedrive

- **Computer Software:** 11.0%
- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.3%

#### Zoho CRM Plus

- **Information Technology and Services:** 20.8%
- **Computer Software:** 12.3%
- **Accounting:** 5.7%
- **Financial Services:** 5.7%
- **Marketing and Advertising:** 4.7%
- **Manufacturing:** 3.8%
- **Consulting:** 3.8%
- **Electrical/Electronic Manufacturing:** 2.8%
- **Real Estate:** 2.8%
- **Business Supplies and Equipment:** 1.9%
- **Other:** 35.8%

---
## Alternatives

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1431 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13826 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (824 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)

### Alternatives to Zoho CRM Plus

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13826 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25816 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14695 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14772 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (526 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1166 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1996 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (366 reviews)

---
## Top Discussions

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

### Zoho CRM Plus

- Title: [What apps come with Zoho CRM Plus?](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) — 2 comments
  > **Top comment:** "Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho Cliq"
- Title: [What are key features of a CRM system?](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) — 1 comment
  > **Top comment:** "Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pipedrive-vs-zoho-crm-plus-2018-12-06)