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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$57.00 Per Month
Pipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansZoho CRM Plus
Star Rating
(89)4.4 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
$57.00 Per Month
Learn more about Zoho CRM PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while Zoho CRM Plus trails slightly behind at 8.2. Reviewers mention that Pipedrive's visual pipeline makes it easier to track deals and manage sales processes effectively.
- Reviewers mention that Zoho CRM Plus offers superior Marketing Automation features, scoring 8.2 compared to Pipedrive's 7.4. Users on G2 highlight Zoho's robust Email Marketing and Campaign Management tools as key strengths that help streamline marketing efforts.
- Users say that Pipedrive shines in Ease of Use with a score of 8.9, while Zoho CRM Plus has a slightly lower score of 8.3. Reviewers mention that Pipedrive's intuitive interface allows for quicker onboarding and less training time for new users.
- G2 users report that both platforms have similar scores in Quality of Support at 8.3, but users on G2 note that Pipedrive's support is often more responsive, making it easier to resolve issues quickly.
- Reviewers mention that Pipedrive's Task / Activity Management feature scores 8.6, which is higher than Zoho CRM Plus's 8.3. Users say that Pipedrive's task management tools help them stay organized and prioritize effectively.
- Users report that Zoho CRM Plus has a more comprehensive Customization capability, scoring 8.8 compared to Pipedrive's 8.1. Reviewers mention that Zoho allows for more tailored solutions, enabling businesses to adapt the software to their specific needs.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Zoho CRM Plus
Zoho CRM Plus
$57.00
Per Month
Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management
Free Trial
Pipedrive
Free Trial is available
Zoho CRM Plus
Free Trial is available
Ratings
Meets Requirements
8.5
2,488
8.6
73
Ease of Use
8.9
2,524
8.4
75
Ease of Setup
8.7
1,543
8.2
55
Ease of Admin
8.6
997
8.6
30
Quality of Support
8.4
2,128
8.4
68
Has the product been a good partner in doing business?
8.7
965
8.6
29
Product Direction (% positive)
8.8
2,452
9.0
70
Features by Category
Sales Force Automation
8.5
2004
|
Verified
8.7
51
|
Verified
Feature Not Available
7.8
48
|
Verified
8.8
2039
|
Verified
8.2
49
|
Verified
8.6
2050
|
Verified
8.3
48
|
Verified
7.7
1609
|
Verified
8.1
44
|
Verified
8.3
1100
|
Verified
8.3
45
|
Verified
7.7
1610
|
Verified
8.3
44
|
Verified
7.7
1565
8.0
46
|
Verified
7.8
1667
8.4
45
|
Verified
Marketing Automation
7.5
1498
|
Verified
8.2
48
|
Verified
7.5
1483
|
Verified
8.2
48
|
Verified
8.5
1820
|
Verified
8.5
49
|
Verified
7.5
1446
|
Verified
8.2
44
|
Verified
Customer Support
7.9
1005
8.2
46
|
Verified
7.8
986
8.0
51
|
Verified
8.0
1016
7.8
51
|
Verified
7.5
1474
7.5
47
|
Verified
7.7
959
8.0
49
|
Verified
Reporting & Analytics
8.0
1853
|
Verified
8.5
51
|
Verified
8.3
1942
|
Verified
8.3
50
|
Verified
7.9
1716
|
Verified
8.3
46
|
Verified
Mobile & Social
7.6
1422
|
Verified
8.2
47
|
Verified
7.4
1376
|
Verified
8.1
47
|
Verified
7.9
1584
|
Verified
8.5
45
|
Verified
Platform
8.2
1334
|
Verified
8.7
34
|
Verified
8.3
1315
8.5
35
|
Verified
8.4
1352
|
Verified
8.4
35
|
Verified
8.2
1167
|
Verified
7.9
34
|
Verified
7.3
1059
|
Verified
8.0
35
|
Verified
7.8
1168
8.0
35
|
Verified
8.7
1317
|
Verified
8.6
37
|
Verified
7.8
1123
8.3
34
|
Verified
Integration
8.1
1224
|
Verified
8.4
35
|
Verified
8.0
1157
|
Verified
8.2
35
|
Verified
7.9
1090
|
Verified
8.1
33
|
Verified
Generative AI
Feature Not Available
8.1
27
Agentic AI - CRM
7.2
167
7.4
14
7.5
168
8.3
14
7.4
166
8.0
14
7.2
167
8.0
14
7.3
166
7.9
14
7.3
167
8.1
14
7.5
168
8.3
14
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
7.7
5
7.3
64
8.0
5
7.4
64
8.3
5
Incentives
6.9
391
8.7
5
7.4
399
8.7
5
Feature Not Available
7.3
5
7.1
394
9.0
5
Personalization
7.7
413
8.7
5
7.9
406
9.0
5
8.2
425
8.7
5
8.0
410
8.3
5
Administrative
7.8
406
8.3
5
7.7
399
7.7
5
7.5
386
7.3
5
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Zoho CRM Plus are categorized as CRM and Sales Performance Management
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Email Tracking, and Online Form Builder
Zoho CRM Plus is categorized as Customer Journey Analytics and AI Sales Assistant
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Information Technology and Services
20.2%
Computer Software
10.7%
Financial Services
7.1%
Accounting
7.1%
Marketing and Advertising
4.8%
Other
50.0%
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
What are key features of a CRM system?
1 Comment
AR
Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics.Read more
What apps come with Zoho CRM Plus?
1 Comment
SD
Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho CliqRead more
Zoho CRM Plus has no more discussions with answers
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