Compare Pipedrive and vcita 
At a Glance
Market Segments
Small-Business (72.6% of reviews)
Small-Business (88.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$29.00 Per Month
Pipedrive
Star Rating
(2,972)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansvcita
Star Rating
(80)4.5 out of 5
Market Segments
Small-Business (88.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in providing a robust set of sales automation tools, making it a favorite among users who appreciate its ability to streamline daily tasks. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting its effectiveness in task management.
- Users say that vcita shines in client management, particularly for small businesses. Reviewers appreciate its ease of use for scheduling and organizing client interactions, with one noting, "vCita makes it so easy for my clients to book," which is crucial for maintaining an efficient workflow.
- According to verified reviews, Pipedrive's integration capabilities are a significant advantage, with users praising its email integration and the ability to automate communications. This feature is particularly beneficial for fast-moving teams, as one user stated, "The email integration is quite helpful, especially for sending automations."
- Reviewers mention that while both platforms are user-friendly, vcita's support staff receives high marks for their helpfulness. Users have noted that the support team is responsive and effective, contributing to a smoother experience when running their businesses.
- G2 reviewers highlight that Pipedrive's reporting and analytics features are well-received, allowing users to track performance effectively. One user appreciated the "good search feature" for sorting clients, which enhances the overall usability of the platform.
- Users report that while vcita is effective for managing client relationships, it may not offer the same depth of features as Pipedrive for sales pipeline management. Pipedrive's focus on opportunity and pipeline management is a key differentiator, with users noting its strong capabilities in this area.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
vcita
KICKSTART
$29.00
Per Month
This plan is applicable when the team size is one. The Kickstart plan is also available for $29 per month when billed annually.
- Client management
- Secure client portal
- Customized billing & invoicing workflows
Free Trial
Pipedrive
Free Trial is available
vcita
Free Trial is available
Ratings
Meets Requirements
8.5
2,578
8.7
63
Ease of Use
8.9
2,615
8.8
63
Ease of Setup
8.7
1,622
8.6
42
Ease of Admin
8.6
1,020
9.2
42
Quality of Support
8.4
2,204
8.5
53
Has the product been a good partner in doing business?
8.7
988
9.2
40
Product Direction (% positive)
8.8
2,540
9.0
61
Features by Category
Sales Force Automation
8.5
2040
|
Verified
9.7
18
|
Verified
Feature Not Available
Feature Not Available
8.9
2101
|
Verified
8.8
15
|
Verified
8.6
2096
|
Verified
8.6
15
|
Verified
7.7
1614
|
Verified
7.4
9
|
Verified
8.4
1120
|
Verified
9.4
16
|
Verified
7.7
1615
|
Verified
7.6
16
|
Verified
7.7
1569
8.6
14
|
Verified
7.8
1674
9.3
15
|
Verified
Marketing Automation
7.5
1511
|
Verified
7.6
18
|
Verified
7.5
1492
|
Verified
8.0
16
|
Verified
8.5
1848
|
Verified
8.5
17
|
Verified
7.5
1448
|
Verified
8.2
12
Customer Support
7.9
1008
8.3
13
|
Verified
7.8
988
8.8
18
|
Verified
8.0
1019
8.3
13
|
Verified
7.5
1476
7.4
11
|
Verified
7.7
961
8.2
12
|
Verified
Reporting & Analytics
8.0
1871
|
Verified
7.6
13
|
Verified
8.3
1958
|
Verified
8.1
16
|
Verified
7.9
1720
|
Verified
6.9
12
|
Verified
Mobile & Social
7.6
1424
|
Verified
7.2
12
|
Verified
7.4
1376
|
Verified
7.3
13
|
Verified
7.9
1590
|
Verified
8.2
13
|
Verified
Platform
8.2
1343
|
Verified
8.7
13
|
Verified
8.3
1335
8.2
10
|
Verified
8.4
1358
|
Verified
8.6
13
|
Verified
8.2
1169
|
Verified
6.3
10
|
Verified
7.3
1059
|
Verified
4.8
9
|
Verified
7.8
1171
6.1
11
|
Verified
8.7
1325
|
Verified
8.1
13
|
Verified
7.8
1125
7.5
8
|
Verified
Integration
8.1
1228
|
Verified
7.7
10
|
Verified
8.0
1163
|
Verified
6.0
8
|
Verified
7.8
1092
|
Verified
6.4
7
|
Verified
Generative AI
Feature Not Available
6.0
8
Agentic AI - CRM
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
Email Marketing
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Email Marketing
Not enough data
8.5
9
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
9.0
10
|
Verified
Online Marketing
Not enough data
9.4
6
|
Verified
Not enough data
9.8
7
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
9.8
9
|
Verified
Not enough data
8.6
6
Lead Management
Not enough data
8.8
8
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.5
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.8
8
|
Verified
Not enough data
9.2
6
|
Verified
Campaign Management
Not enough data
9.0
8
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
10.0
11
|
Verified
Not enough data
8.1
8
Social
Not enough data
7.2
6
Not enough data
8.1
6
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
7.5
6
|
Verified
Reporting & Analytics
Not enough data
8.9
11
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
8.1
6
Platform
Not enough data
9.5
7
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
9.3
7
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
|
Verified
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
8.0
5
Not enough data
9.2
8
Not enough data
8.3
7
Invoice Processing
Not enough data
9.7
6
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Analytics
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
9.8
8
Integration
Not enough data
8.3
6
Not enough data
9.8
8
Not enough data
8.3
5
Not enough data
9.0
7
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
8.0
11
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
7.7
11
Not enough data
7.6
12
Collaboration
Not enough data
8.9
12
Not enough data
8.8
13
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
6.5
10
Not enough data
7.8
12
Bill Generation
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.2
10
Bill Processing
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
9.5
11
Integration
Not enough data
8.7
10
Not enough data
9.3
12
Not enough data
Feature Not Available
Agentic AI - Billing
Not enough data
Not enough data
Notifications
Not enough data
9.3
17
Not enough data
9.8
17
Not enough data
9.6
18
Settings
Not enough data
8.9
18
Not enough data
9.3
16
Not enough data
9.1
18
Personalization
Not enough data
9.3
16
Not enough data
9.2
16
Integrations
Not enough data
8.1
14
Not enough data
9.5
18
Not enough data
9.2
13
Not enough data
8.2
13
Not enough data
9.3
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Integrations
Not enough data
8.8
8
Not enough data
9.0
15
Not enough data
9.5
13
Not enough data
Feature Not Available
Not enough data
8.8
8
Branding & Customizatio
Not enough data
10.0
14
Not enough data
9.7
12
Not enough data
9.6
12
Automatic Rules & Configurations
Not enough data
9.9
16
Not enough data
9.8
14
Not enough data
9.6
13
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Not enough data
Personalization
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Not enough data
Administrative
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Not enough data
Customizations
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Not enough data
Predictive Analytics
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Not enough data
Sales Management
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
442
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Content
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Services CRM
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive and vcita are categorized as CRM and Online Form Builder
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
vcita is categorized as Business Scheduling, Client Portal, Invoice Management, Online Appointment Scheduling, Billing, Marketing Automation, Financial Services CRM, Payment Processing, and Appointment Reminder
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
vcita
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternative Medicine
7.8%
Accounting
6.5%
Health, Wellness and Fitness
6.5%
Marketing and Advertising
6.5%
Financial Services
5.2%
Other
67.5%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
vcita has no discussions with answers
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