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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at €71.00 1 User Per Month
Pipedrive
Star Rating
(2,829)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSuperOffice CRM
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it intuitive for small businesses to navigate, while SuperOffice CRM, with a score of 8.6, is slightly less user-friendly, which may require additional training for new users.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management features, scoring 8.8, provide a clear visual representation of sales processes, whereas SuperOffice CRM, scoring 8.0, lacks some of the visual tools that help users track their sales more effectively.
- G2 users highlight Pipedrive's superior Customization capabilities, scoring 8.2, allowing businesses to tailor the software to their specific needs, while SuperOffice CRM, with a score of 7.6, offers limited customization options that may not meet all user requirements.
- Reviewers say that Pipedrive's Quality of Support is commendable with a score of 8.4, although SuperOffice CRM slightly outperforms it at 8.7, indicating that users may find more responsive and helpful support when using SuperOffice CRM.
- Users on G2 report that Pipedrive's Performance and Reliability is impressive, scoring 8.7, which ensures that the software runs smoothly without frequent downtimes, while SuperOffice CRM, scoring 8.0, may experience occasional performance issues that could disrupt user experience.
- Reviewers mention that Pipedrive's Lead Management features, scoring 8.5, are robust and effective for tracking potential customers, while SuperOffice CRM, with a score of 7.4, may not provide the same level of detail and tracking capabilities, which could hinder sales efforts.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Free Trial
Pipedrive
Free Trial is available
SuperOffice CRM
Free Trial is available
Ratings
Meets Requirements
8.5
2,488
8.2
94
Ease of Use
8.9
2,524
8.6
104
Ease of Setup
8.7
1,543
7.9
68
Ease of Admin
8.6
997
7.7
57
Quality of Support
8.4
2,128
8.7
94
Has the product been a good partner in doing business?
8.7
965
9.0
56
Product Direction (% positive)
8.8
2,452
8.9
97
Features by Category
Sales Force Automation
8.5
2004
|
Verified
8.5
76
Feature Not Available
7.3
60
8.8
2039
|
Verified
8.0
69
8.6
2050
|
Verified
8.3
77
7.7
1609
|
Verified
7.2
62
8.3
1100
|
Verified
8.0
70
7.7
1610
|
Verified
6.8
62
7.7
1565
7.2
65
7.8
1667
7.6
67
Marketing Automation
7.5
1498
|
Verified
7.3
71
7.5
1483
|
Verified
7.1
63
8.5
1820
|
Verified
7.4
69
7.5
1446
|
Verified
6.1
57
Customer Support
7.9
1005
7.1
60
7.8
986
7.2
60
8.0
1016
7.3
59
7.5
1474
6.7
53
7.7
959
7.1
54
Reporting & Analytics
8.0
1853
|
Verified
7.9
65
8.3
1942
|
Verified
8.1
73
7.9
1716
|
Verified
7.1
63
Mobile & Social
7.6
1422
|
Verified
6.8
52
7.4
1376
|
Verified
6.0
54
7.9
1584
|
Verified
7.2
67
Platform
8.2
1334
|
Verified
7.6
52
8.3
1315
7.3
48
8.4
1352
|
Verified
8.1
52
8.2
1167
|
Verified
7.3
45
7.3
1059
|
Verified
6.5
43
7.8
1168
7.1
46
8.7
1317
|
Verified
8.0
51
7.8
1123
7.8
46
Integration
8.1
1224
|
Verified
6.9
43
8.0
1157
|
Verified
6.7
39
7.9
1090
|
Verified
6.7
33
Generative AI
Feature Not Available
5.9
37
Agentic AI - CRM
7.2
167
6.6
25
7.5
168
6.2
23
7.4
166
6.5
24
7.2
167
6.5
24
7.3
166
6.9
24
7.3
167
6.6
24
7.5
168
6.7
24
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Email Marketing
Not enough data
8.2
19
Not enough data
7.9
21
Not enough data
7.4
18
Not enough data
7.8
18
Online Marketing
Not enough data
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Lead Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Campaign Management
Not enough data
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Social
Not enough data
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Reporting & Analytics
Not enough data
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
4.5
11
Platform
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
7.8
27
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Feature Not Available
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Not enough data
Personalization
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Not enough data
Administrative
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and SuperOffice CRM are categorized as CRM and Online Form Builder
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
SuperOffice CRM is categorized as Marketing Automation
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Wholesale
7.8%
Computer Software
7.8%
Information Technology and Services
5.4%
Mechanical or Industrial Engineering
4.7%
Electrical/Electronic Manufacturing
3.9%
Other
70.5%
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
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