Compare Pipedrive and SuiteCRM 
At a Glance
Market Segments
Small-Business (72.6% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
No pricing available
Pipedrive
Star Rating
(2,969)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(99)4.2 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like reminders and collaboration tools that help ensure no opportunities are missed.
- Users say SuiteCRM offers a robust and scalable data management solution, allowing for flexibility and customization. Reviewers highlight its ability to adjust modules and workflows, making it suitable for various business needs, particularly in manufacturing.
- According to verified reviews, Pipedrive's implementation process is notably quick and user-friendly, with many users mentioning how easy it is to set up and get started. This contrasts with SuiteCRM, where some users have expressed challenges in configuration.
- Reviewers mention that while Pipedrive has a higher overall satisfaction score, SuiteCRM's strong points lie in its work automation capabilities, which enhance efficiency by allowing users to manage multiple tasks in one space.
- G2 reviewers highlight that Pipedrive's support quality is generally well-received, with users noting helpful resources and responsiveness. In comparison, SuiteCRM users have reported a more mixed experience with support, indicating room for improvement.
- Users appreciate Pipedrive's focus on small businesses, as evidenced by its significant market presence and tailored features. Meanwhile, SuiteCRM, while also catering to small businesses, has a smaller user base, which may affect the breadth of community support and resources available.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
SuiteCRM
No pricing availableFree Trial
Pipedrive
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.5
2,575
8.7
81
Ease of Use
8.8
2,612
8.0
81
Ease of Setup
8.7
1,619
8.3
40
Ease of Admin
8.6
1,019
8.2
35
Quality of Support
8.4
2,202
8.0
75
Has the product been a good partner in doing business?
8.7
987
8.8
34
Product Direction (% positive)
8.8
2,537
8.5
78
Features by Category
Sales Force Automation
8.5
2040
|
Verified
9.0
68
|
Verified
Feature Not Available
Feature Not Available
8.9
2100
|
Verified
8.6
65
|
Verified
8.6
2094
|
Verified
8.4
67
|
Verified
7.7
1614
|
Verified
8.2
57
|
Verified
8.3
1118
|
Verified
8.3
60
|
Verified
7.7
1615
|
Verified
8.2
59
|
Verified
7.7
1569
8.3
60
|
Verified
7.8
1674
8.3
60
|
Verified
Marketing Automation
7.5
1511
|
Verified
8.3
55
|
Verified
7.5
1492
|
Verified
8.0
57
|
Verified
8.5
1848
|
Verified
8.8
62
|
Verified
7.5
1448
|
Verified
Feature Not Available
Customer Support
7.9
1008
8.1
56
|
Verified
7.8
988
8.0
54
|
Verified
8.0
1019
7.8
57
|
Verified
7.5
1476
7.6
53
|
Verified
7.7
961
8.0
55
|
Verified
Reporting & Analytics
8.0
1870
|
Verified
8.4
65
|
Verified
8.3
1958
|
Verified
8.4
68
|
Verified
7.9
1720
|
Verified
7.9
59
|
Verified
Mobile & Social
7.6
1424
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.1
48
7.9
1589
|
Verified
8.2
51
|
Verified
Platform
8.2
1342
|
Verified
8.6
39
|
Verified
8.3
1334
8.5
39
|
Verified
8.4
1358
|
Verified
8.8
38
|
Verified
8.2
1169
|
Verified
8.4
34
|
Verified
7.3
1059
|
Verified
8.4
34
|
Verified
7.8
1171
8.7
36
|
Verified
8.7
1324
|
Verified
8.6
38
|
Verified
7.8
1125
7.9
36
|
Verified
Integration
8.1
1228
|
Verified
8.4
36
|
Verified
8.0
1163
|
Verified
7.7
30
|
Verified
7.8
1091
|
Verified
7.7
30
|
Verified
Generative AI
Feature Not Available
7.0
5
Agentic AI - CRM
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
Email Marketing
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Not enough data
Personalization
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Not enough data
Administrative
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Not enough data
Customizations
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Not enough data
Predictive Analytics
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Not enough data
Sales Management
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Not enough data
Categories
Categories
Shared Categories
Pipedrive and SuiteCRM are categorized as CRM and Online Form Builder
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
SuiteCRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Information Technology and Services
15.4%
Computer Software
9.9%
Telecommunications
6.6%
Accounting
5.5%
Internet
5.5%
Other
57.1%
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
SuiteCRM has no discussions with answers
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