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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
No pricing available
Pipedrive
Star Rating
(2,818)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in ease of use with a score of 8.9, making it a favorite among small businesses for its intuitive interface, while SuiteCRM, with a score of 7.9, is noted for having a steeper learning curve.
- Reviewers mention that SuiteCRM shines in contact and account management, scoring 9.0, which is higher than Pipedrive's 8.5, indicating that SuiteCRM may offer more robust features for managing customer relationships.
- G2 users highlight Pipedrive's superior ease of setup with a score of 8.7, suggesting that users can get started quickly, whereas SuiteCRM's score of 8.1 indicates a more complex setup process that may require additional time and resources.
- Users on G2 report that SuiteCRM provides better partner relationship management (PRM) features, scoring 8.8 compared to Pipedrive's 7.9, which may be crucial for businesses that rely heavily on partnerships.
- Reviewers say that Pipedrive's sales force automation features, particularly opportunity and pipeline management, are highly rated at 8.8, while SuiteCRM's score of 8.5 suggests it may not be as effective in this area, potentially impacting sales tracking efficiency.
- Users report that SuiteCRM offers more extensive customization options, with a score of 8.6 compared to Pipedrive's 8.1, allowing businesses to tailor the software to their specific needs, which is a significant advantage for companies with unique workflows.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
SuiteCRM
No pricing availableFree Trial
Pipedrive
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.5
2,484
8.6
78
Ease of Use
8.9
2,520
7.9
78
Ease of Setup
8.7
1,539
8.2
37
Ease of Admin
8.6
994
8.2
35
Quality of Support
8.4
2,124
8.0
73
Has the product been a good partner in doing business?
8.7
962
8.8
34
Product Direction (% positive)
8.8
2,448
8.4
75
Features by Category
Sales Force Automation
8.5
2001
|
Verified
9.0
67
|
Verified
Feature Not Available
Feature Not Available
8.8
2037
|
Verified
8.5
62
|
Verified
8.6
2049
|
Verified
8.4
66
|
Verified
7.7
1609
|
Verified
8.2
56
|
Verified
8.3
1100
|
Verified
8.2
59
|
Verified
7.7
1610
|
Verified
8.2
58
|
Verified
7.7
1565
8.3
59
|
Verified
7.8
1667
8.2
59
|
Verified
Marketing Automation
7.5
1497
|
Verified
8.3
54
|
Verified
7.5
1483
|
Verified
8.0
56
|
Verified
8.5
1819
|
Verified
8.8
60
|
Verified
7.5
1446
|
Verified
Feature Not Available
Customer Support
7.9
1005
8.1
56
|
Verified
7.8
986
8.0
54
|
Verified
8.0
1016
7.8
57
|
Verified
7.5
1474
7.6
53
|
Verified
7.7
959
8.0
55
|
Verified
Reporting & Analytics
8.0
1853
|
Verified
8.4
64
|
Verified
8.3
1941
|
Verified
8.3
66
|
Verified
7.9
1716
|
Verified
7.9
59
|
Verified
Mobile & Social
7.6
1422
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.1
48
7.9
1584
|
Verified
8.2
51
|
Verified
Platform
8.2
1333
|
Verified
8.6
38
|
Verified
8.3
1315
8.5
38
|
Verified
8.4
1352
|
Verified
8.8
38
|
Verified
8.2
1167
|
Verified
8.4
34
|
Verified
7.3
1059
|
Verified
8.4
34
|
Verified
7.8
1168
8.6
35
|
Verified
8.7
1317
|
Verified
8.6
37
|
Verified
7.8
1123
7.8
35
|
Verified
Integration
8.1
1224
|
Verified
8.4
35
|
Verified
8.0
1157
|
Verified
7.7
30
|
Verified
7.9
1090
|
Verified
7.7
30
|
Verified
Generative AI
Feature Not Available
7.0
5
Agentic AI - CRM
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Not enough data
Personalization
7.7
413
Not enough data
7.9
406
Not enough data
8.2
424
Not enough data
8.0
410
Not enough data
Administrative
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
253
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and SuiteCRM are categorized as CRM and Online Form Builder
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
SuiteCRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.7%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
SuiteCRM has no discussions with answers
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