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Compare Pipedrive and SuiteCRM 
Featured Products
At a Glance
Market Segments
Small-Business (72.4% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
No pricing available
Pipedrive
Star Rating
(2,876)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive design and visual pipeline management. One user highlighted how the drag-and-drop feature allows for easy tracking of deals, making it straightforward to see where each opportunity stands.
- Users say that SuiteCRM stands out for its customizability, allowing businesses to tailor modules and workflows to fit their specific needs. Reviewers have noted that this flexibility is particularly beneficial for teams with unique operational requirements, such as manufacturing.
- According to verified reviews, Pipedrive's implementation process is often described as smooth and efficient, with users noting that the onboarding wizard helps them get started quickly. This contrasts with SuiteCRM, where some users have mentioned that while it is adaptable, the initial setup can be more complex.
- Reviewers mention that Pipedrive provides excellent support quality, with many users appreciating the responsiveness and helpfulness of the support team. In comparison, while SuiteCRM's support is generally reliable, some users feel it could be improved to match the level of assistance offered by Pipedrive.
- Users highlight that Pipedrive's reminders and structured flow help keep teams organized and on track, which is crucial for managing sales funnels effectively. SuiteCRM, while effective, does not have the same level of built-in reminders, which some users find less helpful for daily task management.
- G2 reviewers indicate that Pipedrive's overall satisfaction ratings are significantly higher, reflecting a more positive user experience. Users frequently express their appreciation for the platform's ease of use and the clarity it brings to sales processes, while SuiteCRM, despite its strengths, has a more mixed reception.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
SuiteCRM
No pricing availableFree Trial
Pipedrive
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.5
2,509
8.6
78
Ease of Use
8.9
2,546
7.9
78
Ease of Setup
8.7
1,562
8.2
37
Ease of Admin
8.6
1,006
8.2
35
Quality of Support
8.4
2,148
8.0
73
Has the product been a good partner in doing business?
8.7
975
8.8
34
Product Direction (% positive)
8.8
2,474
8.4
75
Features by Category
Sales Force Automation
8.5
2013
|
Verified
9.0
67
|
Verified
Feature Not Available
Feature Not Available
8.8
2050
|
Verified
8.5
62
|
Verified
8.6
2061
|
Verified
8.4
66
|
Verified
7.7
1611
|
Verified
8.2
56
|
Verified
8.3
1106
|
Verified
8.2
59
|
Verified
7.7
1612
|
Verified
8.2
58
|
Verified
7.7
1567
8.3
59
|
Verified
7.8
1668
8.2
59
|
Verified
Marketing Automation
7.5
1503
|
Verified
8.3
54
|
Verified
7.5
1488
|
Verified
8.0
56
|
Verified
8.5
1827
|
Verified
8.8
60
|
Verified
7.5
1447
|
Verified
Feature Not Available
Customer Support
7.9
1007
8.1
56
|
Verified
7.8
987
8.0
54
|
Verified
8.0
1018
7.8
57
|
Verified
7.5
1476
7.6
53
|
Verified
7.7
961
8.0
55
|
Verified
Reporting & Analytics
8.0
1857
|
Verified
8.4
64
|
Verified
8.3
1947
|
Verified
8.3
66
|
Verified
7.9
1717
|
Verified
7.9
59
|
Verified
Mobile & Social
7.6
1423
|
Verified
Feature Not Available
7.4
1377
|
Verified
8.1
48
7.9
1586
|
Verified
8.2
51
|
Verified
Platform
8.2
1335
|
Verified
8.6
38
|
Verified
8.3
1317
8.5
38
|
Verified
8.4
1353
|
Verified
8.8
38
|
Verified
8.2
1167
|
Verified
8.4
34
|
Verified
7.3
1059
|
Verified
8.4
34
|
Verified
7.8
1169
8.6
35
|
Verified
8.7
1320
|
Verified
8.6
37
|
Verified
7.8
1123
7.8
35
|
Verified
Integration
8.1
1226
|
Verified
8.4
35
|
Verified
8.0
1158
|
Verified
7.7
30
|
Verified
7.9
1090
|
Verified
7.7
30
|
Verified
Generative AI
Feature Not Available
7.0
5
Agentic AI - CRM
7.3
169
Not enough data
7.6
170
Not enough data
7.5
168
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
170
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
395
Not enough data
Personalization
7.7
414
Not enough data
7.9
407
Not enough data
8.2
426
Not enough data
8.0
410
Not enough data
Administrative
7.8
407
Not enough data
7.7
400
Not enough data
7.5
387
Not enough data
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
56
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
248
Not enough data
Customizations
8.2
266
Not enough data
8.3
255
Not enough data
8.3
267
Not enough data
7.9
256
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
429
Not enough data
7.9
426
Not enough data
8.4
433
Not enough data
8.0
419
Not enough data
Predictive Analytics
7.7
421
Not enough data
7.8
423
Not enough data
7.3
406
Not enough data
7.7
414
Not enough data
Sales Management
8.6
439
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
438
Not enough data
Categories
Categories
Shared Categories
Pipedrive and SuiteCRM are categorized as CRM and Online Form Builder
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
SuiteCRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
SuiteCRM has no discussions with answers
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