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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$119.00 Per Month
Pipedrive
Star Rating
(2,811)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansShape Software
Star Rating
(65)4.5 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$119.00 Per Month
Learn more about Shape SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Document Signing feature, achieving a high score of 9.7, while Shape Software also performs well but slightly lower in this area, indicating that Pipedrive may offer a more streamlined signing process.
- Reviewers mention that Shape Software shines in Email Deliverability Management with a score of 9.8, compared to Pipedrive's 7.8, suggesting that users may experience better success in reaching their audience with Shape Software.
- G2 users highlight that Pipedrive's Ease of Use is rated at 8.9, while Shape Software scores higher at 9.3, indicating that users may find Shape Software more intuitive and user-friendly for daily operations.
- Users on G2 report that Shape Software's Customer Support is rated at 9.2, significantly higher than Pipedrive's 8.3, suggesting that users may receive more effective assistance and resources when needed with Shape Software.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly in Opportunity & Pipeline Management, are rated equally at 8.8, indicating that both platforms provide robust tools for managing sales processes effectively.
- Users say that Shape Software's Marketing Automation capabilities, especially in Lead Management, score 9.0, outperforming Pipedrive's 8.5, which may lead to more effective marketing strategies and better lead nurturing for users of Shape Software.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Shape Software
Software User License
$119.00
Per Month
With Shape, you don't need to decide between different product offerings. Most of our features are included in one system for an affordable month-to-month price.
- CRM
- Built-in Calling
- Text Messaging
Free Trial
Pipedrive
Free Trial is available
Shape Software
No trial information availableRatings
Meets Requirements
8.5
2,480
8.9
42
Ease of Use
8.9
2,516
9.3
41
Ease of Setup
8.7
1,536
7.8
13
Ease of Admin
8.6
993
8.2
12
Quality of Support
8.4
2,121
9.1
40
Has the product been a good partner in doing business?
8.7
961
8.3
12
Product Direction (% positive)
8.8
2,444
8.3
34
Features by Category
Signature Process
Not enough data
9.7
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
9.7
11
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
9.8
11
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
11
Platform
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Sales Force Automation
8.5
1997
|
Verified
9.1
20
Feature Not Available
9.3
19
8.8
2034
|
Verified
8.8
20
8.6
2045
|
Verified
9.3
20
7.7
1606
|
Verified
8.9
20
8.3
1097
|
Verified
9.0
19
7.7
1607
|
Verified
8.9
19
7.7
1562
9.0
19
7.8
1664
9.0
21
Marketing Automation
7.5
1494
|
Verified
9.1
22
7.5
1480
|
Verified
8.8
20
8.5
1816
|
Verified
9.0
21
7.5
1443
|
Verified
8.9
20
Customer Support
7.9
1002
8.9
20
7.8
983
9.2
19
8.0
1013
9.1
19
7.5
1471
9.0
19
7.7
956
9.0
19
Reporting & Analytics
8.0
1850
|
Verified
9.0
20
8.3
1938
|
Verified
9.1
21
7.9
1713
|
Verified
9.1
19
Mobile & Social
7.6
1419
|
Verified
8.8
20
7.4
1373
|
Verified
9.6
17
7.9
1580
|
Verified
9.0
19
Platform
8.2
1331
|
Verified
8.8
12
8.3
1313
8.6
13
8.4
1350
|
Verified
8.9
12
8.2
1165
|
Verified
8.6
12
7.3
1057
|
Verified
8.8
12
7.8
1166
8.8
12
8.7
1315
|
Verified
8.3
13
7.8
1121
8.3
13
Integration
8.1
1222
|
Verified
9.0
12
8.0
1155
|
Verified
8.9
12
7.9
1088
|
Verified
9.1
11
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.3
165
Not enough data
7.6
166
Not enough data
7.5
164
Not enough data
7.3
165
Not enough data
7.3
164
Not enough data
7.3
166
Not enough data
7.6
166
Not enough data
Email Marketing
8.2
208
Not enough data
8.2
209
Not enough data
7.8
204
Not enough data
8.2
207
Not enough data
8.3
209
Not enough data
8.1
205
Not enough data
7.9
203
Not enough data
8.2
202
Not enough data
7.5
196
Not enough data
Reporting & Analytics
7.5
191
Not enough data
8.1
203
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Not enough data
Integration
8.2
224
Not enough data
7.8
221
Not enough data
7.9
218
Not enough data
8.2
218
Not enough data
7.2
212
Not enough data
7.3
209
Not enough data
Email Marketing
Not enough data
9.4
19
Not enough data
9.7
18
Not enough data
9.8
17
Not enough data
9.4
18
Online Marketing
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.6
16
Not enough data
9.6
16
Not enough data
9.4
18
Lead Management
Not enough data
9.7
17
Not enough data
9.8
17
Not enough data
9.3
17
Not enough data
9.7
16
Not enough data
9.8
16
Not enough data
9.2
17
Not enough data
9.7
16
Not enough data
9.5
18
Campaign Management
Not enough data
9.3
18
Not enough data
9.6
16
Not enough data
9.4
18
Not enough data
9.3
18
Social
Not enough data
9.8
16
Not enough data
9.8
16
Not enough data
9.2
16
Not enough data
9.8
15
Not enough data
9.4
16
Reporting & Analytics
Not enough data
9.8
16
Not enough data
9.7
16
Not enough data
9.6
16
Not enough data
9.9
16
Not enough data
9.6
16
Platform
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
8.9
11
Not enough data
9.7
10
Not enough data
8.9
11
Not enough data
10.0
9
Not enough data
9.8
10
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.4
11
Not enough data
9.1
11
Not enough data
8.9
11
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
10.0
11
Not enough data
9.3
10
Not enough data
Not enough data
Agent Tools
Not enough data
9.8
10
Not enough data
9.2
11
Not enough data
9.4
11
Automation
Not enough data
10.0
10
Not enough data
9.3
10
Not enough data
9.3
12
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
10.0
12
Not enough data
9.3
12
Not enough data
9.6
12
Not enough data
9.9
12
Edit
Not enough data
9.5
13
Not enough data
9.9
12
Not enough data
9.4
13
Logistics
Not enough data
10.0
12
Not enough data
9.7
12
Not enough data
9.4
13
Not enough data
9.4
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
9.8
10
Not enough data
10.0
10
Collaboration
Not enough data
9.7
10
Not enough data
10.0
9
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.7
11
Not enough data
10.0
11
Customization
8.3
75
Not enough data
7.8
71
Not enough data
7.4
70
Not enough data
7.8
75
Not enough data
Additional Functionality
8.2
73
Not enough data
6.7
69
Not enough data
7.9
77
Not enough data
6.9
70
Not enough data
7.6
72
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
63
Not enough data
7.3
62
Not enough data
7.5
62
Not enough data
Incentives
6.9
389
Not enough data
7.4
397
Not enough data
Feature Not Available
Not enough data
7.1
392
Not enough data
Personalization
7.7
410
Not enough data
7.9
403
Not enough data
8.2
421
Not enough data
8.0
407
Not enough data
Administrative
7.8
403
Not enough data
7.7
397
Not enough data
7.5
384
Not enough data
Agentic AI - Email Tracking
7.8
55
Not enough data
7.8
55
Not enough data
7.7
54
Not enough data
7.5
53
Not enough data
7.7
54
Not enough data
7.8
54
Not enough data
8.1
53
Not enough data
Analytics
8.0
252
10.0
12
8.1
254
9.9
12
8.1
246
9.7
11
Customizations
8.2
264
10.0
11
8.3
253
10.0
12
8.3
265
9.9
12
7.9
254
9.7
12
8.3
255
10.0
11
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.4
55
Not enough data
7.5
55
Not enough data
7.4
55
Not enough data
7.3
55
Not enough data
7.3
54
Not enough data
Data Sourcing
7.8
422
Not enough data
8.0
426
Not enough data
7.9
423
Not enough data
8.3
430
Not enough data
8.0
416
Not enough data
Predictive Analytics
7.7
418
Not enough data
7.8
420
Not enough data
7.3
403
Not enough data
7.7
411
Not enough data
Sales Management
8.6
436
Not enough data
7.6
408
Not enough data
8.3
417
Not enough data
8.7
435
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.4
11
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
10.0
10
Not enough data
Not enough data
Contacts
Not enough data
9.7
10
Not enough data
9.1
11
Not enough data
10.0
10
Insights
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
Not enough data
Phone Number Management
Not enough data
9.8
11
Not enough data
9.4
12
Not enough data
9.3
12
Tracking
Not enough data
9.7
11
Not enough data
9.8
10
Not enough data
9.8
10
Analytics
Not enough data
9.4
11
Not enough data
10.0
11
Not enough data
9.4
11
Not enough data
9.8
10
Call Routing
Not enough data
10.0
9
Not enough data
9.4
11
Not enough data
9.2
11
Administration
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
10
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Shape Software are categorized as CRM and Email Tracking
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Online Form Builder
Shape Software is categorized as Marketing Automation, Email Template Builder, Auto Dialer, Client Portal, E-Signature, Outbound Call Tracking, Inbound Call Tracking, SMS Marketing, and Lead Scoring
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shape Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.4%
Financial Services
12.1%
Accounting
10.3%
Real Estate
8.6%
Marketing and Advertising
6.9%
Banking
6.9%
Other
55.2%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
Shape Software has no discussions with answers
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