Compare Pipedrive and Reply
At a Glance
Market Segments
Small-Business (72.8% of reviews)
Small-Business (80.7% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Reply
Star Rating
(1,542)4.6 out of 5
Market Segments
Small-Business (80.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in providing a comprehensive sales automation experience, with users highlighting its powerful tools for managing daily tasks and client interactions. One user mentioned, "It's like having an assistant, telling me what to do every day," showcasing its effectiveness in task management.
- Users say that Reply stands out for its ease of use, particularly in building outreach sequences. A reviewer noted, "It runs smoothly and is super easy to use for building my outreach sequences!" This simplicity makes it a favorite among sales professionals looking to streamline their prospecting efforts.
- Reviewers mention that Pipedrive's integration capabilities are a significant advantage, with many appreciating the seamless email integration that enhances their workflow. One user stated, "The email integration is quite helpful, especially for sending automations," indicating its value in automating communication.
- According to verified reviews, Reply's automation features, especially for LinkedIn outreach, are highly praised. Users appreciate the ability to scale lead generation without personal involvement in every step, making it a powerful tool for teams focused on efficiency.
- G2 reviewers highlight that while Pipedrive has a strong market presence and user satisfaction, it sometimes faces challenges in meeting specific workflow needs. Users have noted configuration challenges, which can impact the overall experience for some teams.
- Users report that Reply's customer support is a standout feature, with many praising the quality of assistance they receive. One user remarked on the platform's efficiency in helping their lean sales team reach targets, underscoring the importance of reliable support in their daily operations.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Free Trial
Pipedrive
Free Trial is available
Reply
Free Trial is available
Ratings
Meets Requirements
8.5
2,616
9.0
1,171
Ease of Use
8.9
2,656
8.9
1,199
Ease of Setup
8.7
1,665
8.7
607
Ease of Admin
8.6
1,023
8.8
430
Quality of Support
8.4
2,237
9.3
1,160
Has the product been a good partner in doing business?
8.7
991
9.2
430
Product Direction (% positive)
8.8
2,573
9.1
1,108
Features by Category
Sales Force Automation
8.5
2049
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
2125
|
Verified
Not enough data
8.6
2109
|
Verified
Not enough data
7.7
1617
|
Verified
Not enough data
8.4
1128
|
Verified
Not enough data
7.7
1615
|
Verified
Not enough data
7.7
1570
Not enough data
7.8
1674
Not enough data
Marketing Automation
7.5
1517
|
Verified
Not enough data
7.5
1494
|
Verified
Not enough data
8.5
1862
|
Verified
Not enough data
7.5
1447
|
Verified
Not enough data
Customer Support
7.9
1008
Not enough data
7.8
988
Not enough data
8.0
1020
Not enough data
7.5
1475
Not enough data
7.7
961
Not enough data
Reporting & Analytics
8.0
1878
|
Verified
Not enough data
8.3
1964
|
Verified
Not enough data
7.9
1722
|
Verified
Not enough data
Mobile & Social
7.6
1425
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1592
|
Verified
Not enough data
Platform
8.2
1351
|
Verified
Not enough data
8.3
1349
Not enough data
8.4
1360
|
Verified
Not enough data
8.2
1169
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1173
Not enough data
8.8
1337
|
Verified
Not enough data
7.8
1126
Not enough data
Integration
8.1
1233
|
Verified
Not enough data
8.0
1171
|
Verified
Not enough data
7.9
1099
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.3
171
Not enough data
7.6
172
Not enough data
7.5
173
Not enough data
7.3
170
Not enough data
7.3
171
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
Email Marketing
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
205
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Not enough data
Integration
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Data Availability
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Data Accuracy
Not enough data
8.2
57
Not enough data
8.3
55
Not enough data
8.2
27
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Features
Not enough data
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.4
52
Not enough data
9.2
55
Not enough data
9.4
56
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.1
73
Not enough data
8.3
69
Not enough data
9.4
69
Not enough data
8.5
66
Organization
Not enough data
8.4
67
Not enough data
8.8
68
Not enough data
8.7
68
Performance Analysis
Not enough data
8.3
67
Not enough data
8.8
71
Sales Analysis
Not enough data
7.8
65
Not enough data
8.0
65
Generative AI
Not enough data
8.5
42
Not enough data
8.0
41
Agentic AI - AI Sales Assistant
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Integrated Workflows
Not enough data
8.0
440
|
Verified
Not enough data
9.1
598
|
Verified
Not enough data
7.4
305
|
Verified
Not enough data
8.3
393
|
Verified
Not enough data
8.0
414
|
Verified
Not enough data
7.9
279
Not enough data
8.0
275
Repeatability and Reportability
Not enough data
8.2
396
|
Verified
Not enough data
8.6
471
|
Verified
Not enough data
8.5
461
|
Verified
Not enough data
8.0
374
Not enough data
7.2
258
AI and Automation
Not enough data
8.0
280
Not enough data
7.8
276
Not enough data
8.4
303
Not enough data
7.5
259
Not enough data
7.9
272
Generative AI
Not enough data
8.1
154
Agentic AI - Sales Engagement
Not enough data
6.9
43
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.7
42
Not enough data
6.6
41
Not enough data
6.6
40
Lead Intelligence
Not enough data
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Agentic AI - Lead Intelligence
Not enough data
8.7
9
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Not enough data
Personalization
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Not enough data
Administrative
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Not enough data
Agentic AI - Email Tracking
7.7
56
6.4
26
7.8
57
7.0
27
7.7
57
7.0
26
7.5
55
6.7
26
7.6
56
6.5
26
7.8
56
6.7
26
8.1
55
6.4
26
Analytics
8.0
256
8.6
671
8.2
257
8.2
486
8.1
249
8.1
448
Customizations
8.2
268
8.7
568
8.3
257
9.0
661
8.4
270
8.4
567
7.9
257
8.5
542
8.3
259
8.6
601
Generative AI
Feature Not Available
7.9
145
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Not enough data
Predictive Analytics
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Not enough data
Sales Management
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Contacts
Not enough data
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Insights
Not enough data
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
87
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Reply are categorized as Email Tracking
Unique Categories
Pipedrive is categorized as CRM, Email Marketing, Sales Analytics, Sales Performance Management, and Online Form Builder
Reply is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Lead Intelligence, Sales Intelligence, and AI SDRs
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Computer Software
18.2%
Marketing and Advertising
16.3%
Information Technology and Services
11.7%
Financial Services
5.6%
Staffing and Recruiting
5.1%
Other
43.1%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity.
2 Comments
Official Response from Reply
Hi Alekas, thanks for the question!
With A/B testing you create several options of an email that are equally distributed among the contacts on your list....Read more
When exactly would Linked-in be automated completely i am really excited about that part.
2 Comments
Official Response from Reply
Hi Javel, thank you for your interest! LinkedIn automation is expected to appear in Reply this autumn 🙌Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
DV
Depending on your industry and the source of contacts, sms can be very affective, though it should be used with a light touch.Read more
