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CRM Software
monday CRM
Pipedrive
monday CRM-vs-Pipedrive

Compare Pipedrive and monday CRM

Save your comparisonKeep these tools in one place and come back anytime.

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At a Glance
Pricing
Ratings
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Reviews
Alternatives
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At a Glance

Star Rating

(3,031)4.3 out of 5

(1,158)4.6 out of 5

Market Segments

Small-Business (72.8% of reviews)

Small-Business (78.9% of reviews)

Pros & Cons

Ease of Use (574) Intuitive (274) Missing Features (230) Limited Features (151)

Ease of Use (205) Integrations (117) Learning Curve (82) Missing Features (82)

Entry-Level Pricing

$24.00 1 Seats Per Month

$12.00 Per Month

Pipedrive

Star Rating

(3,031)4.3 out of 5

Market Segments

Small-Business (72.8% of reviews)

Pros & Cons

Ease of Use (574) Intuitive (274) Missing Features (230) Limited Features (151)

Entry-Level Pricing

$24.00 1 Seats Per Month

Free Trial is available

Browse all 4 pricing plans

monday CRM

Star Rating

(1,158)4.6 out of 5

Market Segments

Small-Business (78.9% of reviews)

Pros & Cons

Ease of Use (205) Integrations (117) Learning Curve (82) Missing Features (82)

Entry-Level Pricing

$12.00 Per Month

Free Trial is available

Browse all 4 pricing plans

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

G2 reviewers report that Pipedrive excels in providing a user-friendly experience, with many users highlighting its powerful sales automation tools and excellent integration capabilities. One user mentioned, "It's like having an assistant, telling me what to do every day," which underscores its effectiveness in managing daily tasks.
Users say monday CRM stands out for its visual representation of the sales pipeline, making it easier to collaborate on leads and opportunities. Reviewers appreciate how it helps them discern trends about lost opportunities, enhancing their overall sales strategy.
According to verified reviews, Pipedrive has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and setup. Users have noted that sorting clients is straightforward, thanks to its effective search features, which simplifies client management.
Reviewers mention that monday CRM offers exceptional customer support, with features like 24-hour service and Zoom calls for setup assistance. This level of support has been praised for helping users tailor the CRM to their specific business needs, making the onboarding process smooth.
G2 reviewers highlight that while Pipedrive has a robust set of features, some users feel it could improve in terms of customization options. However, its strong mobile app and integration capabilities are frequently praised, making it a solid choice for fast-moving teams.
Users report that both platforms have their strengths, but monday CRM's ability to integrate seamlessly with other software is a significant advantage. One user noted, "I like the ability to integrate monday CRM into other software," which enhances its functionality in capturing appointments and client notes.

Pricing

Entry-Level Pricing

Pipedrive

Lite

$24.00

1 Seats Per Month

per month per user. 14$ / month billed annually

Organize your sales in one simple, intuitive workspace:
Lead, calendar and pipeline management
Sales Assistant and AI-generated reports

Browse all 4 pricing plans

monday CRM

Basic

$12.00

Per Month

Organize all your team’s leads, contacts, & deals

Unlimited customizable pipelines
Unlimited contacts
Unlimited boards

Browse all 4 pricing plans

Free Trial

Pipedrive

Free Trial is available

monday CRM

Free Trial is available

Ratings

Meets Requirements

8.5

2,616

8.6

821

Ease of Use

8.9

2,656

8.9

883

Ease of Setup

8.7

1,665

8.5

672

Ease of Admin

8.6

1,023

8.9

468

Quality of Support

8.4

2,237

8.4

729

Has the product been a good partner in doing business?

8.7

991

8.9

462

Product Direction (% positive)

8.8

2,573

9.3

795

Features by Category

CRMHide 43 FeaturesShow 43 Features

7.9

2,337

7.9

719

Sales Force Automation

Contact & Account Management

8.5

2049

|

Verified

8.6(won by 0.1)

557

Partner Relationship Mgmt. (PRM)

Feature Not Available

7.8(won by default)

471

Opportunity & Pipeline Mgmt.

8.9(won by 0.3)

2125

|

Verified

8.6

564

Task / Activity Management

8.6

2109

|

Verified

8.8(won by 0.2)

586

Territory & Quota Management

7.7(won by 0.1)

1617

|

Verified

7.6

442

Desktop Integration

8.4(won by 0.1)

1128

|

Verified

8.3

495

Product & Price List Management

7.7(tied score)

1615

|

Verified

7.7(tied score)

447

Quote & Order Management

7.7(won by 0.2)

1570

7.5

449

Customer Contract Management

7.8

1674

7.9(won by 0.1)

477

Marketing Automation

Email Marketing

7.5(tied score)

1517

|

Verified

7.5(tied score)

463

Campaign Management

7.5

1494

|

Verified

7.7(won by 0.2)

462

Lead Management

8.5

1862

|

Verified

8.6(won by 0.1)

542

Marketing ROI Analytics

7.5(tied score)

1447

|

Verified

7.5(tied score)

437

Customer Support

Case Management

7.9

1008

8.2(won by 0.3)

471

Customer Support Portal

7.8(tied score)

988

7.8(tied score)

409

Knowledge Base

8.0

1020

8.2(won by 0.2)

433

Call Center Features

7.5(won by 0.5)

1475

7.0

392

Support Analytics

7.7

961

7.8(won by 0.1)

446

Reporting & Analytics

Reporting

8.0

1878

|

Verified

8.2(won by 0.2)

516

Dashboards

8.3

1964

|

Verified

8.7(won by 0.4)

568

Forecasting

7.9

1722

|

Verified

8.0(won by 0.1)

466

Mobile & Social

Social Collaboration Features

7.6

1425

|

Verified

7.8(won by 0.2)

386

Social Network Integration

7.4(won by 0.2)

1376

|

Verified

7.2

344

Mobile User Support

7.9(won by 0.2)

1592

|

Verified

7.7

470

Platform

Customization

8.2

1351

|

Verified

8.7(won by 0.5)

529

Workflow Capability

8.3

1349

8.7(won by 0.4)

520

User, Role, and Access Management

8.4

1360

|

Verified

8.6(won by 0.2)

517

Internationalization

8.2(won by 0.1)

1169

|

Verified

8.1

438

Sandbox / Test Environments

7.3

1059

|

Verified

7.6(won by 0.3)

387

Document & Content Mgmt.

7.8

1173

8.0(won by 0.2)

473

Performance and Reliability

8.8(won by 0.3)

1337

|

Verified

8.5

509

Output Document Generation

7.8(tied score)

1126

7.8(tied score)

435

Integration

Data Import & Export Tools

8.1

1233

|

Verified

8.2(won by 0.1)

468

Integration APIs

8.0(won by 0.1)

1171

|

Verified

7.9

418

Breadth of Partner Applications

7.9

1099

|

Verified

8.0(won by 0.1)

412

Generative AI

AI Text Generation

Feature Not Available

7.1(won by default)

314

Agentic AI - CRM

Autonomous Task Execution

7.3(won by 0.1)

171

7.2

61

Multi-step Planning

7.6(won by 0.1)

172

7.5

61

Cross-system Integration

7.5(tied score)

173

7.5(tied score)

58

Adaptive Learning

7.3(tied score)

170

7.3(tied score)

60

Natural Language Interaction

7.3(won by 0.1)

171

7.2

60

Proactive Assistance

7.3(tied score)

169

7.3(tied score)

59

Decision Making

7.6(won by 0.5)

172

7.1

60

Email MarketingHide 24 FeaturesShow 24 Features

7.8

256

Not enough data

Email Marketing

Email and Mobile Preview

8.2(won by default)

211

Not enough data

Manage Email Lists

8.2(won by default)

212

Not enough data

High-Volume Sending

7.8(won by default)

206

Not enough data

Building and Personalizing Emails

8.2(won by default)

209

Not enough data

Sending Outbound Emails

8.3(won by default)

212

Not enough data

Manage Email Deliverability

8.2(won by default)

207

Not enough data

Automated Email Responses

7.9(won by default)

206

Not enough data

Multi-user Account

8.2(won by default)

203

Not enough data

Surveys

7.5(won by default)

197

Not enough data

Reporting & Analytics

A/B Testing

7.5(won by default)

192

Not enough data

Basic Reporting

8.2(won by default)

205

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Agentic AI - Email Marketing

Autonomous Task Execution

7.0(won by default)

25

Not enough data

Autonomous Task Execution

6.9(won by default)

25

Not enough data

Multi-step Planning

7.3(won by default)

25

Not enough data

Cross-system Integration

7.5(won by default)

24

Not enough data

Cross-system Integration

7.5(won by default)

25

Not enough data

Integration

Data Import & Export Tools

8.2(won by default)

227

Not enough data

Integration APIs

7.8(won by default)

224

Not enough data

Breadth of Partner Applications

7.9(won by default)

221

Not enough data

CRM Integration

8.2(won by default)

221

Not enough data

Social Media Integration

7.2(won by default)

213

Not enough data

E-Commerce Integration

7.3(won by default)

210

Not enough data

Online Form BuilderHide 9 FeaturesShow 9 Features

7.6

81

Not enough data

Customization

Custom Fields

8.3(won by default)

76

Not enough data

Conditional Logic

7.8(won by default)

72

Not enough data

Multi-page Forms

7.3(won by default)

71

Not enough data

Design

7.7(won by default)

76

Not enough data

Additional Functionality

Embedded Forms

8.2(won by default)

74

Not enough data

Offline Capability

6.7(won by default)

70

Not enough data

Notifications

7.8(won by default)

78

Not enough data

Payments

6.9(won by default)

71

Not enough data

Mobile Forms

7.5(won by default)

73

Not enough data

Sales Performance ManagementHide 14 FeaturesShow 14 Features

7.6

444

7.8

292

Agentic AI - Sales Performance Management

Autonomous Task Execution

7.2(won by 0.1)

66

7.1

29

Natural Language Interaction

7.3(won by 0.3)

65

7.0

29

Proactive Assistance

7.4(won by 0.6)

64

6.8

28

Incentives

Badges

6.9

391

7.3(won by 0.4)

215

Triggers

7.4

401

7.7(won by 0.3)

231

Commission Calculator

Feature Not Available

7.5(won by default)

209

Leaderboards

7.1

395

7.8(won by 0.7)

221

Personalization

Profiles

7.7

414

8.2(won by 0.5)

258

Custom Reports

7.9

409

8.2(won by 0.3)

245

Dashboards

8.3

429

8.9(won by 0.6)

274

Goal Setting

8.0

411

8.6(won by 0.6)

246

Administrative

Integration

7.8

409

8.1(won by 0.3)

253

Employee Structure

7.7

401

8.2(won by 0.5)

246

Behavior Monitoring

7.5

387

7.8(won by 0.3)

199

Email TrackingHide 16 FeaturesShow 16 Features

8.0

283

7.6

205

Agentic AI - Email Tracking

Autonomous Task Execution

7.7(won by 0.3)

56

7.4

24

Multi-step Planning

7.8(won by 0.2)

57

7.6

24

Cross-system Integration

7.7(won by 0.1)

57

7.6

24

Adaptive Learning

7.5(won by 0.5)

55

7.0

24

Natural Language Interaction

7.6(won by 0.7)

56

6.9

24

Proactive Assistance

7.8(won by 0.9)

56

6.9

24

Decision Making

8.1(won by 0.8)

55

7.3

24

Analytics

Open Rates

8.0

256

8.1(won by 0.1)

167

Link Activity

8.2(won by 0.3)

257

7.9

143

Attachment Activity

8.1(won by default)

249

Feature Not Available

Customizations

Email Platform Integration

8.2(won by 0.1)

268

8.1

187

Email Scheduling

8.3(won by 0.1)

257

8.2

94

Notifications

8.4

270

8.5(won by 0.1)

191

Email Categorization

7.9(tied score)

257

7.9(tied score)

88

Templates

8.3(won by 0.1)

259

8.2

185

Generative AI

AI Text Generation

Feature Not Available

7.4(won by default)

132

Sales AnalyticsHide 18 FeaturesShow 18 Features

7.8

470

Not enough data

Agentic AI - Sales Analytics

Autonomous Task Execution

7.3(won by default)

57

Not enough data

Cross-system Integration

7.4(won by default)

58

Not enough data

Adaptive Learning

7.4(won by default)

58

Not enough data

Natural Language Interaction

7.3(won by default)

58

Not enough data

Proactive Assistance

7.3(won by default)

57

Not enough data

Data Sourcing

Data Sourcing

7.8(won by default)

425

Not enough data

Exporting & Sharing Data

8.0(won by default)

432

Not enough data

Multi-Device Data Visualization

7.9(won by default)

427

Not enough data

Interactive Dashboards

8.4(won by default)

436

Not enough data

Data Segmentation

8.0(won by default)

421

Not enough data

Predictive Analytics

Lead Scoring

7.7(won by default)

422

Not enough data

Opportunity Scoring

7.8(won by default)

424

Not enough data

Risk Analysis

7.4(won by default)

407

Not enough data

Live Forecasting

7.7(won by default)

416

Not enough data

Sales Management

Live Pipeline Management

8.7(won by default)

442

Not enough data

Sales Gamification

7.6(won by default)

410

Not enough data

Account-Based Analytics

8.3(won by default)

419

Not enough data

Activity Tracking

8.7(won by default)

443

Not enough data

Categories

Categories

Shared Categories

Pipedrive

monday CRM

Pipedrive and monday CRM are categorized as CRM, Sales Performance Management, and Email Tracking

Unique Categories

Pipedrive is categorized as Email Marketing, Sales Analytics, and Online Form Builder

monday CRM has no unique categories

Reviews

Reviewers' Company Size

Pipedrive

Small-Business(50 or fewer emp.)

72.8%

Mid-Market(51-1000 emp.)

22.9%

Enterprise(> 1000 emp.)

4.4%

monday CRM

Small-Business(50 or fewer emp.)

78.9%

Mid-Market(51-1000 emp.)

18.3%

Enterprise(> 1000 emp.)

2.8%

Small-Business

(50 or fewer emp.)

72.8%

78.9%

Mid-Market

(51-1000 emp.)

22.9%

18.3%

Enterprise

(> 1000 emp.)

4.4%

2.8%

Reviewers' Industry

Pipedrive

Computer Software

11.0%

Information Technology and Services

10.1%

Marketing and Advertising

9.9%

Financial Services

4.2%

Construction

3.3%

Other

61.5%

monday CRM

Marketing and Advertising

12.4%

Information Technology and Services

7.8%

Construction

4.5%

Computer Software

4.5%

Real Estate

3.7%

Other

67.1%

Alternatives

Pipedrive Alternatives

monday CRM Alternatives

Agentforce Sales

HubSpot Sales Hub

Discussions

Pipedrive Discussions

What is the best way to use email marketing with Pipedrive?

3 Comments

AC

PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more

What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?

2 Comments

JB

In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more

What is Pipedrive used for?

2 Comments

AS

Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more

See all discussions

monday CRM Discussions

Can I use Monday.com to set-up an online application or a questionnaire for my external clients?

2 Comments

MY

Yes. Easy to do.Read more

What is monday sales CRM used for?

1 Comment

PK

Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more

Monty the Mongoose crying

monday CRM has no more discussions with answers

See all discussions

Ask Pipedrive a Question Contact Pipedrive

Ask monday CRM a Question Contact monday CRM

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Pricing
Ratings
Features
Reviews
Alternatives
Discussions

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