# Pipedrive vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user-friendliness, with many users appreciating its intuitive design. One user mentioned, "Pipedrive is very intuitive. You don’t need much training to get started," making it a great choice for small teams or solo salespeople.
- **Users say** that monday CRM shines in automation capabilities, which significantly enhance workflow efficiency. A user highlighted, "Automations mean we don't miss things anymore," indicating that the platform effectively streamlines processes and keeps teams on track.
- **Reviewers mention** that Pipedrive's visual pipeline and reminders are particularly helpful for managing customer relationships. One user noted, "I like that Pipedrive is simple to use and keeps all customer data organized," showcasing its effectiveness in tracking customer issues and follow-ups.
- **According to verified reviews** , monday CRM's AI features, such as the AI Sidekick, are praised for saving time and enhancing productivity. A user stated, "The AI Sidekick is also a fantastic time saver," which reflects the platform's ability to support larger teams with automated insights.
- **G2 reviewers highlight** that while both platforms have similar scores for ease of use, Pipedrive's setup process is often described as quicker and more straightforward. Users appreciate the "easy and straightforward" implementation, which can be a significant advantage for businesses looking to get started quickly.
- **Users report** that monday CRM offers robust support features, with one reviewer mentioning, "Makes workflows so much easier," indicating that the platform provides effective tools for managing tasks and team collaboration, which can be crucial for larger organizations.



---
## Frequently Asked Questions

### What is the difference between Pipedrive vs monday CRM?

monday CRM stands out for its higher G2 rating, broader feature set, and stronger reviewer-cited strengths in ease of use and efficiency, while Pipedrive is noted for its visual pipeline and customization.

| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [monday CRM](https://www.g2.com/products/monday-crm/reviews) |
| --- | --- |
| 4.3/5 (3,109 reviews) | 4.5/5 (1,537 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.5 |
| 8.4 | 8.5 |
| Visual pipeline and customization | Ease of use (190 all-time mentions), efficiency (79), time-saving (74) |



### How do the pricing models of Pipedrive and monday CRM compare?

Reviewers consider Pipedrive the stronger value on price and cost satisfaction, with a higher Price/Cost-related score than monday CRM.

- **Pipedrive:** Reviewers frequently highlight Pipedrive as affordable and cost-effective for small businesses, with positive sentiment on pricing and value.
- **monday CRM:** Reviewers note that monday CRM can become expensive as more users and advanced features are added, though it is seen as good value for its feature set.
- **Switching reasons:** Recent reviews mention switching to Pipedrive for lower cost and to monday CRM for its broader feature set despite higher pricing.



### What are the best alternatives to Pipedrive and monday CRM?

The top 3 alternatives to Pipedrive and monday CRM are Agentforce Sales, HubSpot Sales Hub, and Freshsales.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,109 reviews) | Small-Business | Affordable and cost-effective for small businesses | Visual pipeline and customization |
| [monday CRM](https://www.g2.com/products/monday-crm/reviews) | 4.5/5 (1,537 reviews) | Small-Business | Can become expensive as more users/features are added | Ease of use (190 all-time mentions), efficiency (79), time-saving (74) |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — |



### Which CRM features should I prioritize when comparing Pipedrive and monday CRM?

Buyers should prioritize ease of use, automation, reporting, integrations, and customization when comparing Pipedrive and monday CRM.

- **Ease of Use:** monday CRM scores 8.9, Pipedrive 8.8; monday CRM has 190 all-time mentions for ease of use.
- **Automation:** monday CRM is frequently cited for automation and time-saving (74 all-time mentions); Pipedrive reviewers also highlight automation but with fewer quantified mentions.
- **Reporting:** Both products are noted for reporting, with reviewers on both sides requesting more advanced options.
- **Integrations:** monday CRM has 49 all-time mentions for CRM integration; Pipedrive reviewers cite integrations with Gmail, Outlook, and Slack.
- **Customization:** Both products are praised for customizable workflows and pipelines, with Pipedrive reviewers emphasizing visual pipeline customization and monday CRM reviewers noting flexible board and workflow setup.



### What are the pros and cons of Pipedrive vs monday CRM?

Pipedrive's headline strength is its visual pipeline and customization, while monday CRM is most recognized for ease of use and efficiency.

- **Pipedrive strengths:** Visual pipeline, customizable fields, affordable for small businesses, intuitive setup, strong integrations with Gmail, Outlook, and Slack.
- **Pipedrive trade-offs:** Reviewers note limited advanced reporting, some feature limitations on lower tiers, and a desire for more automation and customer service tools.
- **monday CRM strengths:** Ease of use (190 all-time mentions), efficiency (79), time-saving (74), task management (62), lead management (60), CRM integration (49), feature richness (31), highly customizable workflows and boards.
- **monday CRM trade-offs:** Missing features (78 all-time mentions), limited features (62), not intuitive (25), dashboard issues (13), higher cost as features/users increase, and a learning curve for advanced setup.



### Is Pipedrive or monday CRM better for small businesses?

Pipedrive is the better fit for small businesses, supported by its largest segment and strong small-business reviewer sentiment.

- **Pipedrive:** Small-Business is the largest segment, with reviewers consistently citing affordability, ease of setup, and suitability for small teams.
- **monday CRM:** Small-Business is also the largest segment, with reviewers noting ease of use and flexibility, but cost and complexity can increase with scale.



### Which CRM platform has better integrations?

Reviewers favor monday CRM for integrations, citing more frequent mentions of integration capabilities and CRM integration features.

- **Pipedrive:** Reviewers mention integrations with Gmail, Outlook, and Slack, highlighting their value for sales and support workflows.
- **monday CRM:** 49 all-time G2 reviews mention CRM integration, and reviewers frequently cite integrations with Microsoft Teams and SharePoint.



### How do Pipedrive and monday CRM compare on customer support?

monday CRM and Pipedrive are rated in near-parity on Quality of Support, with scores of 8.5 and 8.4 respectively.

- **Pipedrive:** Reviewers describe helpful and responsive support, onboarding sessions, and dedicated account managers, with some requests for more phone support on lower tiers.
- **monday CRM:** Reviewers highlight helpful onboarding, responsive support, and a strong knowledge base, with occasional mentions of slower response times for complex issues.



### Which is easier to implement, Pipedrive or monday CRM?

Pipedrive and monday CRM are rated in near-parity on Ease of Setup, with scores of 8.7 and 8.5 respectively.

- **Pipedrive:** Reviewers consistently describe quick, straightforward setup and easy onboarding, especially for small teams.
- **monday CRM:** Reviewers note that setup can be easy for basic workflows but becomes more complex with advanced customization and data migration.



### Which product has better Reporting?

Reporting is the most frequently mentioned feature across both Pipedrive and monday CRM reviews, with both products offering strong reporting capabilities but reviewers requesting more advanced options.

- **Pipedrive:** Reviewers highlight easy reporting and funnel management, but several request more advanced or customizable reporting features.
- **monday CRM:** Reviewers frequently mention reporting dashboards and widgets, with 13 all-time mentions of dashboard issues and requests for more advanced reporting options.



| | Pipedrive | monday CRM | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,062 | 1,686 | 
| **Largest Market Segment** | Small-Business (74.1% of reviews) | Small-Business (75.5% of reviews) | 
| **Entry Level Price** | $24.00 1 Seats Per Month | $12.00 Per Month | 

---
## Top Pros & Cons

### Pipedrive

Pros:
- Ease of Use (527 reviews)
- Intuitive (255 reviews)

Cons:
- Missing Features (215 reviews)
- Limited Features (133 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | Pipedrive | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.5 (2726 reviews) | 8.5 (1228 reviews) | 
  | **Ease of Use** | 8.8 (3274 reviews) | 8.8 (1298 reviews) | 
  | **Ease of Setup** | 8.7 (1776 reviews) | 8.5 (1061 reviews) | 
  | **Ease of Admin** | 8.6 (1051 reviews) | 8.8 (618 reviews) | 
  | **Quality of Support** | 8.4 (2335 reviews) | 8.4 (1074 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (1018 reviews) | 8.8 (606 reviews) | 
  | **Product Direction (% positive)** | 8.9 (2652 reviews) | 9.2 (1129 reviews) | 

---
## Pricing

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.9/10 | 2453 |
| **monday CRM** | 9.1/10 | 1134 |

#### Sales Force Automation

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.6 (2095 reviews) ✓ Verified | 8.7 (705 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.0 (514 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (2197 reviews) ✓ Verified | 8.8 (680 reviews) | 
| **Task / Activity Management** | 8.6 (2152 reviews) ✓ Verified | 9.0 (769 reviews) | 
| **Territory & Quota Management** | 7.7 (1620 reviews) ✓ Verified | 7.8 (479 reviews) | 
| **Desktop Integration** | 8.4 (1143 reviews) ✓ Verified | 8.4 (548 reviews) | 
| **Product & Price List Management** | 7.7 (1619 reviews) ✓ Verified | 7.9 (491 reviews) | 
| **Quote & Order Management** | 7.7 (1575 reviews) | 7.7 (493 reviews) | 
| **Customer Contract Management** | 7.8 (1677 reviews) | 8.1 (526 reviews) | 
| **Contract/License Management** | Not enough data | 9.6 (18 reviews) | 

#### Marketing Automation

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.5 (1527 reviews) ✓ Verified | 7.7 (517 reviews) | 
| **Campaign Management** | 7.5 (1501 reviews) ✓ Verified | 7.9 (508 reviews) | 
| **Lead Management** | 8.5 (1890 reviews) ✓ Verified | 8.8 (624 reviews) | 
| **Marketing ROI Analytics** | 7.5 (1451 reviews) ✓ Verified | 7.6 (475 reviews) | 
| **Email Management** | Not enough data | 9.3 (20 reviews) | 
| **File Management** | Not enough data | 9.5 (21 reviews) | 
| **Deal Management** | 9.6 (8 reviews) | 9.5 (20 reviews) | 

#### Customer Support

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Case Management** | 7.9 (1011 reviews) | 8.4 (513 reviews) | 
| **Customer Support Portal** | 7.8 (989 reviews) | 8.0 (447 reviews) | 
| **Knowledge Base** | 8.0 (1021 reviews) | 8.3 (471 reviews) | 
| **Call Center Features** | 7.5 (1477 reviews) | 7.3 (431 reviews) | 
| **Support Analytics** | 7.7 (961 reviews) | 7.9 (485 reviews) | 
| **Workflow Management** | Not enough data | 8.9 (44 reviews) | 
| **Opportunity Management** | Not enough data | 9.7 (16 reviews) | 
| **Sales Pipeline Management** | 9.9 (12 reviews) | 9.6 (30 reviews) | 
| **Reporting/Analytics** | 9.0 (5 reviews) | 8.7 (42 reviews) | 
| **Calendar Management** | Not enough data | 8.1 (14 reviews) | 
| **Pipeline Management** | 10.0 (11 reviews) | 9.1 (30 reviews) | 
| **Content Management** | Not enough data | 9.8 (15 reviews) | 
| **Communication Management** | Not enough data | 9.6 (29 reviews) | 
| **Visual Analytics** | Not enough data | 9.8 (22 reviews) | 
| **Template Management** | Not enough data | 9.4 (18 reviews) | 
| **Predictive Analytics** | Not enough data | 9.5 (17 reviews) | 
| **Document Management** | Not enough data | 9.6 (14 reviews) | 
| **Channel Management** | Not enough data | 9.9 (15 reviews) | 
| **Commission Management** | Not enough data | 10.0 (12 reviews) | 
| **Field Sales Management** | Not enough data | 9.6 (12 reviews) | 

#### Reporting & Analytics

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Reporting** | 8.0 (1902 reviews) ✓ Verified | 8.2 (597 reviews) | 
| **Dashboards** | 8.3 (1974 reviews) ✓ Verified | 8.8 (676 reviews) | 
| **Forecasting** | 7.9 (1727 reviews) ✓ Verified | 8.1 (514 reviews) | 

#### Mobile & Social

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.6 (1426 reviews) ✓ Verified | 8.2 (471 reviews) | 
| **Social Network Integration** | 7.4 (1377 reviews) ✓ Verified | 7.5 (378 reviews) | 
| **Mobile User Support** | 7.9 (1599 reviews) ✓ Verified | 7.8 (514 reviews) | 
| **Third-Party Integrations** | 8.0 (5 reviews) | 8.0 (34 reviews) | 
| **Social Media Integration** | Not enough data | 9.8 (11 reviews) | 
| **Customer Support** | Not enough data | 9.8 (14 reviews) | 
| **Multi-Channel Social Integration** | Not enough data | 9.5 (14 reviews) | 

#### Platform

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Customization** | 8.2 (1371 reviews) ✓ Verified | 8.8 (594 reviews) | 
| **Workflow Capability** | 8.3 (1368 reviews) | 8.7 (602 reviews) | 
| **User, Role, and Access Management** | 8.4 (1372 reviews) ✓ Verified | 8.6 (535 reviews) | 
| **Internationalization** | 8.1 (1174 reviews) ✓ Verified | 8.1 (443 reviews) | 
| **Sandbox / Test Environments** | 7.3 (1063 reviews) ✓ Verified | 7.6 (390 reviews) | 
| **Document & Content Mgmt.** | 7.8 (1178 reviews) | 8.1 (486 reviews) | 
| **Performance and Reliability** | 8.7 (1356 reviews) ✓ Verified | 8.3 (562 reviews) | 
| **Output Document Generation** | 7.8 (1129 reviews) | 7.8 (445 reviews) | 
| **Mobile Access** | 4.0 (5 reviews) | Not enough data | 
| **Lead Generation** | Not enough data | 9.2 (8 reviews) | 

#### Integration

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.1 (1237 reviews) ✓ Verified | 8.2 (472 reviews) | 
| **Integration APIs** | 8.0 (1177 reviews) ✓ Verified | 7.9 (439 reviews) | 
| **Breadth of Partner Applications** | 7.9 (1113 reviews) ✓ Verified | 8.0 (432 reviews) | 
| **Third-Party Integration** | 8.3 (6 reviews) | 7.7 (15 reviews) | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | 9.1 (11 reviews) | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | 9.7 (6 reviews) | 

#### Generative AI

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.4 (368 reviews) | 
| **Generative AI** | Not enough data | 8.3 (36 reviews) | 
| **Proposal Generation** | Not enough data | 9.9 (14 reviews) | 

#### Agentic AI - CRM

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | 8.3 (104 reviews) | 
| **Multi-step Planning** | 7.6 (171 reviews) | 8.4 (96 reviews) | 
| **Cross-system Integration** | 7.5 (172 reviews) | 8.5 (101 reviews) | 
| **Adaptive Learning** | 7.3 (170 reviews) | 8.2 (94 reviews) | 
| **Natural Language Interaction** | 7.3 (171 reviews) | 8.2 (98 reviews) | 
| **Proactive Assistance** | 7.3 (169 reviews) | 8.2 (97 reviews) | 
| **Decision Making** | 7.6 (172 reviews) | 8.1 (95 reviews) | 
| **Calendar/Reminder System** | Not enough data | 9.8 (23 reviews) | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Search/Filter** | Not enough data | 8.8 (27 reviews) | 
| **Alerts/Notifications** | Not enough data | 9.6 (32 reviews) | 
| **Data Import/Export** | Not enough data | 9.4 (15 reviews) | 
| **Lead Capture** | Not enough data | 9.6 (12 reviews) | 
| **Batch Processing** | Not enough data | 9.8 (16 reviews) | 
| **Email Tracking** | Not enough data | 10.0 (15 reviews) | 
| **Tagging** | Not enough data | 9.6 (15 reviews) | 
| **Pipeline Reports** | Not enough data | 10.0 (16 reviews) | 
| **Drag & Drop** | Not enough data | 9.6 (16 reviews) | 
| **Segmentation** | Not enough data | 9.1 (11 reviews) | 
| **Customizable Fields** | Not enough data | 9.4 (18 reviews) | 
| **Role-Based Permissions** | Not enough data | 9.9 (14 reviews) | 
| **Interaction Tracking** | Not enough data | 9.5 (19 reviews) | 
| **CRM** | Not enough data | 9.9 (20 reviews) | 
| **Document Storage** | Not enough data | 9.5 (14 reviews) | 
| **AI Copilot** | Not enough data | 9.4 (17 reviews) | 
| **Contact Database** | 6.7 (6 reviews) | 10.0 (18 reviews) | 
| **Referral Tracking** | Not enough data | 9.9 (14 reviews) | 
| **Quotes/Estimates** | Not enough data | 9.1 (13 reviews) | 
| **Multi-Channel Communication** | Not enough data | 9.9 (14 reviews) | 
| **Lead Qualification** | Not enough data | 9.6 (13 reviews) | 
| **Marketing Automation** | Not enough data | 9.8 (14 reviews) | 
| **Email Templates** | Not enough data | 9.9 (13 reviews) | 
| **Sales Reports** | Not enough data | 10.0 (14 reviews) | 
| **Customer Journey Mapping** | Not enough data | 10.0 (13 reviews) | 
| **Reminders** | Not enough data | 9.7 (18 reviews) | 
| **Lead Scoring** | Not enough data | 9.9 (12 reviews) | 
| **Data Security** | Not enough data | 9.4 (17 reviews) | 
| **Customizable Reports** | Not enough data | 9.0 (14 reviews) | 
| **Calendar Sync** | Not enough data | 9.5 (11 reviews) | 
| **For Startups** | Not enough data | 9.9 (12 reviews) | 
| **Performance Metrics** | Not enough data | 10.0 (18 reviews) | 
| **Sales Trend Analysis** | Not enough data | 9.5 (14 reviews) | 
| **For iPad Devices** | Not enough data | 9.7 (12 reviews) | 
| **Customizable Templates** | Not enough data | 9.5 (11 reviews) | 
| **Activity Tracking** | Not enough data | 9.8 (16 reviews) | 
| **Reporting & Statistics** | Not enough data | 9.4 (15 reviews) | 
| **For Mac Devices** | Not enough data | 9.7 (12 reviews) | 
| **Landing Pages/Web Forms** | Not enough data | 9.9 (13 reviews) | 
| **Lead Nurturing** | Not enough data | 9.9 (13 reviews) | 
| **Gamification** | Not enough data | 9.8 (11 reviews) | 
| **Prioritization** | Not enough data | 9.9 (16 reviews) | 
| **Web-based Deployment** | Not enough data | 9.8 (14 reviews) | 
| **Softphone** | Not enough data | 9.7 (12 reviews) | 
| **Single Sign On** | Not enough data | 10.0 (13 reviews) | 
| **Customer Database** | Not enough data | 9.9 (14 reviews) | 
| **Event Triggered Actions** | Not enough data | 10.0 (16 reviews) | 
| **Mobile App** | Not enough data | 8.8 (17 reviews) | 
| **Email Sequences** | Not enough data | 9.2 (15 reviews) | 
| **Customer Segmentation** | Not enough data | 9.5 (11 reviews) | 
| **Lead Assignment** | Not enough data | 10.0 (15 reviews) | 
| **For Small Businesses** | Not enough data | 9.6 (14 reviews) | 
| **Live Chat** | Not enough data | 9.8 (14 reviews) | 
| **Business Card/Badge Scanning** | Not enough data | 10.0 (12 reviews) | 
| **Data Visualization** | Not enough data | 9.8 (15 reviews) | 
| **Customer Social Profiles** | Not enough data | 10.0 (12 reviews) | 
| **Social Promotion** | Not enough data | 9.7 (11 reviews) | 
| **Monitoring** | Not enough data | 10.0 (17 reviews) | 
| **Engagement Tracking** | Not enough data | 10.0 (13 reviews) | 
| **Social Media Monitoring** | Not enough data | 9.9 (12 reviews) | 
| **Customer Engagement** | Not enough data | 9.7 (12 reviews) | 
| **Sentiment Analysis** | Not enough data | 9.7 (12 reviews) | 
| **Brand Tracking** | Not enough data | 10.0 (11 reviews) | 
| **Audience Targeting** | Not enough data | 10.0 (13 reviews) | 
| **Workflow Automation** | 6.3 (8 reviews) | 8.6 (74 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.8/10 | 258 |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Email and Mobile Preview** | 8.2 (211 reviews) | Not enough data | 
| **Manage Email Lists** | 8.2 (213 reviews) | Not enough data | 
| **High-Volume Sending** | 7.8 (206 reviews) | Not enough data | 
| **Building and Personalizing Emails** | 8.2 (211 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.3 (214 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.2 (207 reviews) | Not enough data | 
| **Automated Email Responses** | 7.9 (207 reviews) | Not enough data | 
| **Multi-user Account** | 8.2 (203 reviews) | Not enough data | 
| **Surveys** | 7.5 (197 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **A/B Testing** | 7.5 (192 reviews) | Not enough data | 
| **Basic Reporting** | 8.2 (206 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | 
| **Autonomous Task Execution** | 6.9 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (25 reviews) | Not enough data | 

#### Integration

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (227 reviews) | Not enough data | 
| **Integration APIs** | 7.8 (224 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (221 reviews) | Not enough data | 
| **CRM Integration** | 8.2 (221 reviews) | Not enough data | 
| **Social Media Integration** | 7.2 (213 reviews) | Not enough data | 
| **E-Commerce Integration** | 7.3 (210 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Newsletter Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Preview Functionality** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Email Campaign Management** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Subscriber Management** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Customizable CTAs** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **CAN-SPAM Compliance** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **HTML Editor** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Product Recommendations** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.6/10 | 81 |
| **monday CRM** | N/A | N/A |

#### Customization

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Custom Fields** | 8.3 (76 reviews) | Not enough data | 
| **Conditional Logic** | 7.8 (72 reviews) | Not enough data | 
| **Multi-page Forms** | 7.3 (71 reviews) | Not enough data | 
| **Design** | 7.7 (76 reviews) | Not enough data | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Embedded Forms** | 8.2 (74 reviews) | Not enough data | 
| **Offline Capability** | 6.7 (70 reviews) | Not enough data | 
| **Notifications** | 7.8 (78 reviews) | Not enough data | 
| **Payments** | 6.9 (71 reviews) | Not enough data | 
| **Mobile Forms** | 7.5 (73 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.6/10 | 446 |
| **monday CRM** | 9.6/10 | 335 |

#### Agentic AI - Sales Performance Management

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (66 reviews) | 8.6 (63 reviews) | 
| **Natural Language Interaction** | 7.3 (65 reviews) | 8.5 (60 reviews) | 
| **Proactive Assistance** | 7.4 (64 reviews) | 8.4 (60 reviews) | 

#### Incentives

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Badges** | 6.9 (391 reviews) | 7.7 (247 reviews) | 
| **Triggers** | 7.4 (401 reviews) | 8.0 (266 reviews) | 
| **Commission Calculator** | Feature Not Available | 7.8 (243 reviews) | 
| **Leaderboards** | 7.1 (395 reviews) | 8.0 (253 reviews) | 

#### Personalization

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Profiles** | 7.7 (414 reviews) | 8.4 (290 reviews) | 
| **Custom Reports** | 7.9 (410 reviews) | 8.4 (278 reviews) | 
| **Dashboards** | 8.3 (430 reviews) | 9.0 (310 reviews) | 
| **Goal Setting/Tracking** | 8.0 (411 reviews) | 8.7 (279 reviews) | 
| **Sales Reports** | Not enough data | 10.0 (11 reviews) | 
| **Incentive Management** | Not enough data | 10.0 (11 reviews) | 

#### Administrative

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Third-Party Integrations** | 7.8 (409 reviews) | 8.3 (285 reviews) | 
| **Employee Structure** | 7.7 (401 reviews) | 8.4 (279 reviews) | 
| **Behavior Monitoring** | 7.5 (387 reviews) | 8.1 (234 reviews) | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Generative AI** | Not enough data | 9.7 (11 reviews) | 
| **Gamification** | Not enough data | 9.9 (12 reviews) | 
| **Real-Time Updates** | Not enough data | 9.8 (14 reviews) | 
| **Employee Reward Programs** | Not enough data | 10.0 (10 reviews) | 
| **Employee Management** | Not enough data | 10.0 (10 reviews) | 
| **Ongoing Performance Tracking** | Not enough data | 10.0 (14 reviews) | 
| **Benchmarking** | Not enough data | 10.0 (11 reviews) | 
| **Commission Management** | Not enough data | 9.1 (11 reviews) | 
| **For Sales Teams/Organizations** | Not enough data | 9.2 (13 reviews) | 
| **Performance Metrics** | Not enough data | 10.0 (12 reviews) | 
| **Sales Planning** | Not enough data | 10.0 (11 reviews) | 
| **Single Sign On** | Not enough data | 10.0 (12 reviews) | 
| **Performance Management** | Not enough data | 9.7 (12 reviews) | 
| **Forecasting** | Not enough data | 9.7 (11 reviews) | 
| **Quota Planning** | Not enough data | 10.0 (11 reviews) | 
| **Accounting** | Not enough data | 10.0 (12 reviews) | 
| **Workflow Management** | Not enough data | 9.7 (12 reviews) | 
| **Compliance Management** | Not enough data | 10.0 (11 reviews) | 
| **User Management** | Not enough data | 9.8 (10 reviews) | 
| **Rewards Points** | Not enough data | 9.7 (12 reviews) | 
| **Organizational Charting** | Not enough data | 9.7 (12 reviews) | 
| **AI Copilot** | Not enough data | 10.0 (10 reviews) | 
| **Access Controls/Permissions** | Not enough data | 9.0 (12 reviews) | 
| **Customizable Branding** | Not enough data | 9.7 (10 reviews) | 
| **Milestone Tracking** | Not enough data | 10.0 (15 reviews) | 
| **Territory Management** | Not enough data | 10.0 (11 reviews) | 
| **Performance Appraisal** | Not enough data | 10.0 (11 reviews) | 
| **Calendar Management** | Not enough data | 10.0 (11 reviews) | 
| **Alerts/Notifications** | Not enough data | 10.0 (11 reviews) | 
| **Sales Onboarding & Training** | Not enough data | 9.2 (13 reviews) | 
| **Employee Recognition** | Not enough data | 10.0 (10 reviews) | 
| **Reporting/Analytics** | Not enough data | 9.7 (11 reviews) | 
| **Ratings/Reviews** | Not enough data | 10.0 (10 reviews) | 
| **API** | Not enough data | 10.0 (14 reviews) | 
| **Feedback Management** | Not enough data | 9.9 (12 reviews) | 
| **Training Management** | Not enough data | 9.8 (10 reviews) | 
| **Goal Management** | Not enough data | 9.8 (11 reviews) | 
| **Assignment Management** | Not enough data | 9.9 (12 reviews) | 
| **Lead Scoring** | Not enough data | 9.9 (13 reviews) | 
| **Search/Filter** | Not enough data | 9.1 (11 reviews) | 
| **Electronic Signature** | Not enough data | 10.0 (10 reviews) | 
| **Collaboration Tools** | Not enough data | 10.0 (12 reviews) | 
| **Kanban Board** | Not enough data | 9.4 (11 reviews) | 
| **Email Management** | Not enough data | 10.0 (12 reviews) | 
| **Commenting/Notes** | Not enough data | 9.7 (11 reviews) | 
| **Data Import/Export** | Not enough data | 9.9 (12 reviews) | 
| **Prospecting Tools** | Not enough data | 9.7 (13 reviews) | 
| **Interaction Tracking** | Not enough data | 10.0 (11 reviews) | 
| **Product Catalog** | Not enough data | 10.0 (11 reviews) | 
| **Live Chat** | Not enough data | 9.8 (10 reviews) | 
| **Sales Pipeline Management** | Not enough data | 9.7 (15 reviews) | 
| **Appointment Scheduling** | Not enough data | 9.8 (10 reviews) | 
| **Email Templates** | Not enough data | 9.5 (11 reviews) | 
| **Event Triggered Actions** | Not enough data | 10.0 (13 reviews) | 
| **Transfers/Routing** | Not enough data | 9.5 (13 reviews) | 
| **Activity/News Feed** | Not enough data | 10.0 (12 reviews) | 
| **Lead Management** | Not enough data | 9.6 (12 reviews) | 
| **Revenue Management** | Not enough data | 9.7 (12 reviews) | 
| **Document Management** | Not enough data | 10.0 (12 reviews) | 
| **Task Management** | Not enough data | 10.0 (13 reviews) | 
| **File Sharing** | Not enough data | 9.6 (12 reviews) | 
| **Mobile Access** | Not enough data | 10.0 (10 reviews) | 
| **Reminders** | Not enough data | 9.9 (13 reviews) | 
| **Mobile App** | Not enough data | 9.7 (11 reviews) | 
| **Call Logging** | Not enough data | 10.0 (13 reviews) | 
| **Workflow Automation** | Not enough data | 9.7 (10 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 8.0/10 | 284 |
| **monday CRM** | 9.3/10 | 236 |

#### Agentic AI - Email Tracking

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (56 reviews) | 8.4 (42 reviews) | 
| **Multi-step Planning** | 7.8 (57 reviews) | 8.6 (46 reviews) | 
| **Cross-system Integration** | 7.7 (57 reviews) | 8.7 (43 reviews) | 
| **Adaptive Learning** | 7.6 (56 reviews) | 8.4 (44 reviews) | 
| **Natural Language Interaction** | 7.6 (56 reviews) | 8.2 (42 reviews) | 
| **Proactive Assistance** | 7.8 (56 reviews) | 8.4 (44 reviews) | 
| **Decision Making** | 8.1 (55 reviews) | 8.6 (46 reviews) | 

#### Analytics

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Open Rates** | 8.0 (256 reviews) | 8.3 (188 reviews) | 
| **Link Activity** | 8.2 (257 reviews) | 8.2 (163 reviews) | 
| **Attachment Activity** | 8.1 (250 reviews) | Feature Not Available | 

#### Customizations

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Email Platform Integration** | 8.2 (268 reviews) | 8.3 (207 reviews) | 
| **Email Scheduling** | 8.3 (257 reviews) | 8.6 (114 reviews) | 
| **Real-Time Notifications** | 8.4 (270 reviews) | 8.6 (215 reviews) | 
| **Email Categorization** | 7.9 (257 reviews) | 8.3 (108 reviews) | 
| **Templates** | 8.3 (260 reviews) | 8.3 (204 reviews) | 
| **Third-Party Integrations** | Not enough data | 10.0 (11 reviews) | 

#### Generative AI

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.8 (152 reviews) | 
| **Generative AI** | Not enough data | 9.4 (9 reviews) | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Contact Management** | Not enough data | 10.0 (11 reviews) | 
| **Email Marketing** | Not enough data | 9.1 (9 reviews) | 
| **Drag & Drop** | Not enough data | 10.0 (8 reviews) | 
| **Drip Campaigns** | Not enough data | 9.7 (11 reviews) | 
| **Workflow Management** | Not enough data | 10.0 (8 reviews) | 
| **Customizable Fields** | Not enough data | 10.0 (9 reviews) | 
| **Monitoring** | Not enough data | 9.7 (11 reviews) | 
| **CRM** | Not enough data | 9.5 (11 reviews) | 
| **Team Management** | Not enough data | 9.3 (12 reviews) | 
| **Click Tracking** | Not enough data | 9.7 (10 reviews) | 
| **Subscription Management** | Not enough data | 10.0 (10 reviews) | 
| **Activity Dashboard** | Not enough data | 10.0 (12 reviews) | 
| **API** | Not enough data | 10.0 (11 reviews) | 
| **Location Tracking** | Not enough data | 9.3 (10 reviews) | 
| **Customer Segmentation** | Not enough data | 9.8 (10 reviews) | 
| **Geolocation** | Not enough data | 9.7 (12 reviews) | 
| **Customizable Branding** | Not enough data | 9.7 (11 reviews) | 
| **Activity Tracking** | Not enough data | 9.5 (11 reviews) | 
| **Data Import/Export** | Not enough data | 10.0 (11 reviews) | 
| **Mailing List Management** | Not enough data | 10.0 (11 reviews) | 
| **Campaign Management** | Not enough data | 10.0 (11 reviews) | 
| **Email Management** | Not enough data | 9.3 (10 reviews) | 
| **Audience Targeting** | Not enough data | 9.7 (13 reviews) | 
| **Reporting/Analytics** | Not enough data | 10.0 (10 reviews) | 
| **AI Copilot** | Not enough data | 10.0 (10 reviews) | 
| **Email Distribution** | Not enough data | 9.4 (14 reviews) | 
| **Email Reminders** | Not enough data | 8.8 (10 reviews) | 
| **Autoresponders** | Not enough data | 10.0 (12 reviews) | 
| **Engagement Tracking** | Not enough data | 10.0 (11 reviews) | 
| **Event Triggered Actions** | Not enough data | 9.7 (13 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pipedrive** | 7.8/10 | 476 |
| **monday CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (58 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (58 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (57 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Data Sourcing** | 7.8 (425 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.0 (433 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 7.9 (427 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (437 reviews) | Not enough data | 
| **Data Segmentation** | 8.0 (422 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Lead Scoring** | 7.7 (423 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.8 (424 reviews) | Not enough data | 
| **Risk Analysis** | 7.4 (407 reviews) | Not enough data | 
| **Live Forecasting** | 7.7 (416 reviews) | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (443 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (410 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (419 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (443 reviews) | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Pipedrive | monday CRM | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [CRM Software](https://www.g2.com/categories/crm), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Pipedrive (3):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)



---
## Reviewer Demographics

### By Company Size

| Segment | Pipedrive | monday CRM | 
|---|---|---|
| **Small-Business** | 74.1% | 75.5% | 
| **Mid-Market** | 22.1% | 21.5% | 
| **Enterprise** | 3.9% | 3.0% | 

### By Industry

#### Pipedrive

- **Computer Software:** 10.4%
- **Information Technology and Services:** 9.6%
- **Marketing and Advertising:** 9.4%
- **Financial Services:** 4.3%
- **Construction:** 4.2%
- **Real Estate:** 3.2%
- **Internet:** 2.5%
- **Consulting:** 2.5%
- **Manufacturing:** 2.3%
- **Insurance:** 2.3%
- **Other:** 49.4%

#### monday CRM

- **Marketing and Advertising:** 11.5%
- **Information Technology and Services:** 7.6%
- **Computer Software:** 4.9%
- **Construction:** 4.7%
- **Financial Services:** 3.4%
- **Real Estate:** 3.3%
- **Consulting:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.7%
- **Management Consulting:** 2.1%
- **Other:** 54.2%

---
## Alternatives

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1456 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (27541 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14302 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2951 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (875 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (481 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (27541 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14302 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2951 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (875 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2100 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (668 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14797 reviews)

---
## Top Discussions

### Pipedrive

- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 3 comments, 1 upvote
  > **Top comment:** "No"
- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 3 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pipedrive-vs-monday-crm)