G2 reviewers report that Reputation excels in centralizing customer ratings and reviews from various platforms, making it easier for businesses to maintain their online reputation. Users appreciate the real-time review monitoring system that provides timely alerts for new customer feedback, ensuring swift acknowledgment and response.
Users say that PinMeTo shines in managing a large number of listings efficiently, particularly for businesses with multiple locations. Reviewers highlight the smooth onboarding process and the knowledgeable support team, which helps organizations like pharmacies maintain a strong local digital presence.
According to verified reviews, Reputation has a higher overall user satisfaction score, indicating that it may be a more reliable choice for businesses looking for a comprehensive reputation management solution. Users find it easy to navigate and utilize for social posting across various accounts.
Reviewers mention that while PinMeTo offers excellent support and ease of use, it has a smaller user base, which may limit the breadth of community insights and shared experiences compared to Reputation's larger pool of reviews.
Users highlight that PinMeTo's features for updating and managing listings are particularly beneficial for businesses with numerous locations, allowing for a centralized overview that simplifies operations. This is especially valuable for organizations needing to ensure their information is accurate and up-to-date across various platforms.
G2 reviewers note that while Reputation has a robust set of features for tracking customer feedback, some users feel it could improve in areas like setup ease compared to PinMeTo, which is praised for its intuitive onboarding and administrative processes.
Pricing
Entry-Level Pricing
PinMeTo
No pricing available
Reputation
No pricing available
Free Trial
PinMeTo
No trial information available
Reputation
No trial information available
Ratings
Meets Requirements
9.3
12
9.1
1,944
Ease of Use
9.6
12
9.0
1,985
Ease of Setup
9.3
7
8.7
1,103
Ease of Admin
9.5
7
8.9
876
Quality of Support
10.0
11
8.9
1,734
Has the product been a good partner in doing business?
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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