# PinMeTo vs Reputation Comparison --- ## AI Generated Summary - **G2 reviewers report** that Reputation excels in customer support, with users highlighting the quality of data and the helpfulness of the support team. One user mentioned how the integration with their EHR system has significantly boosted positive feedback through automated text invitations for reviews. - **Users say** that PinMeTo shines in its onboarding process, with many praising the smooth setup and the knowledgeable support team. Reviewers noted that it has helped them manage over 2000 listings efficiently across multiple brands, making it a strong choice for businesses with extensive location needs. - **According to verified reviews** , Reputation has a higher volume of recent feedback, indicating a more active user base. This suggests that users are currently engaged and satisfied with the platform, as reflected in comments about its useful data and features that facilitate guest interactions. - **Reviewers mention** that PinMeTo offers superior ease of use, with many users appreciating its intuitive interface that allows for easy updates and management of multiple locations. This is particularly beneficial for businesses like pharmacies that need to maintain a strong local presence. - **G2 reviewers highlight** that while Reputation has a solid overall rating, it faces challenges in specific areas like ease of setup compared to PinMeTo. Users have noted that while the platform is effective, the initial configuration can be more complex than expected. - **Users report** that both platforms have their strengths, but PinMeTo stands out for its analytics and optimization features, which users find particularly valuable for enhancing their local digital presence. This is complemented by positive feedback on its ability to provide real-time updates across all locations. | | PinMeTo | Reputation | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 14 | 2,468 | | **Largest Market Segment** | Small-Business (42.9% of reviews) | Mid-Market (45.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### PinMeTo **Not enough data** ### Reputation Pros: - Ease of Use (222 reviews) - Review Management (163 reviews) Cons: - Improvement Needed (54 reviews) - Missing Features (44 reviews) --- ## Ratings Comparison | Rating | PinMeTo | Reputation | |---|---|---| | **Meets Requirements** | 9.3 (12 reviews) | 9.1 (1988 reviews) | | **Ease of Use** | 9.6 (12 reviews) | 9.0 (2029 reviews) | | **Ease of Setup** | 9.3 (7 reviews) | 8.6 (1141 reviews) | | **Ease of Admin** | 9.5 (7 reviews) | 8.9 (876 reviews) | | **Quality of Support** | 10.0 (11 reviews) | 8.9 (1771 reviews) | | **Has the product been a good partner in doing business?** | 10.0 (6 reviews) | 8.9 (874 reviews) | | **Product Direction (% positive)** | 8.1 (12 reviews) | 8.9 (1951 reviews) | --- ## Pricing ### PinMeTo #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Reputation #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 8.5/10 | 314 | #### Social Analytics | Feature | PinMeTo | Reputation | |---|---|---| | **Competitor Analysis** | Not enough data | 8.3 (235 reviews) | | **Follower Analysis** | Not enough data | 8.5 (238 reviews) | | **Post Performance** | Not enough data | 8.7 (244 reviews) | | **Paid Campaign Tracking** | Not enough data | 8.4 (203 reviews) | | **Attribution** | Not enough data | 8.4 (209 reviews) | | **Hashtag Analytics** | Not enough data | 8.1 (169 reviews) | | **Sentiment Analysis** | Not enough data | 8.3 (188 reviews) | #### Reports & Dashboards | Feature | PinMeTo | Reputation | |---|---|---| | **Report Customizability** | Not enough data | 8.7 (251 reviews) | | **Report Exporting** | Not enough data | 8.8 (248 reviews) | | **Scalability** | Not enough data | 8.7 (234 reviews) | | **White Label** | Not enough data | 8.2 (158 reviews) | #### Agentic AI - Social Media Analytics | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Local Listing Management | Product | Score | Reviews | |---|---|---| | **PinMeTo** | 9.4/10 | 8 | | **Reputation** | 8.3/10 | 416 | #### Listing Management | Feature | PinMeTo | Reputation | |---|---|---| | **Network Directory** | 9.5 (7 reviews) | 8.2 (298 reviews) ✓ Verified | | **Data Aggregators** | 9.3 (7 reviews) | 8.3 (302 reviews) ✓ Verified | | **Duplicate Monitoring** | 9.4 (6 reviews) | 8.0 (302 reviews) | | **Optimization** | 9.7 (5 reviews) | 8.1 (320 reviews) ✓ Verified | #### Performance | Feature | PinMeTo | Reputation | |---|---|---| | **Real-Time Updates** | 9.3 (7 reviews) | 8.4 (346 reviews) ✓ Verified | | **Analytics** | 9.0 (7 reviews) | 8.7 (369 reviews) ✓ Verified | ### Local SEO | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 9.0/10 | 200 | #### Local Search Optimization | Feature | PinMeTo | Reputation | |---|---|---| | **Rank Tracking** | Not enough data | 8.9 (146 reviews) | | **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | | **Google My Business** | Not enough data | 9.1 (176 reviews) | | **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | | **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | | **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | ### Competitive Intelligence | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 8.6/10 | 283 | #### Platform Basics | Feature | PinMeTo | Reputation | |---|---|---| | **Centralized Platform** | Not enough data | 9.2 (238 reviews) | | **Web Tracking** | Not enough data | 8.8 (226 reviews) | #### Agentic AI - Competitive Intelligence | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | #### Platform Data | Feature | PinMeTo | Reputation | |---|---|---| | **Product Details** | Not enough data | 8.8 (226 reviews) | | **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | | **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | #### Platform Content | Feature | PinMeTo | Reputation | |---|---|---| | **Battlecards** | Not enough data | Feature Not Available | #### Platform Reporting | Feature | PinMeTo | Reputation | |---|---|---| | **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | | **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | ### Social Media Management | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 7.7/10 | 513 | #### Content & Collaboration | Feature | PinMeTo | Reputation | |---|---|---| | **Content Calendar** | Not enough data | 8.8 (391 reviews) | | **Content Library** | Not enough data | 8.4 (367 reviews) | | **Shared Inbox** | Not enough data | 8.4 (322 reviews) | | **Approval Workflows** | Not enough data | 8.4 (324 reviews) | | **Users and Permissions** | Not enough data | 8.7 (370 reviews) | | **Content Creation** | Not enough data | 8.3 (313 reviews) | #### Social Management | Feature | PinMeTo | Reputation | |---|---|---| | **Social Analytics** | Not enough data | 8.6 (422 reviews) | | **Social Publishing** | Not enough data | 8.7 (433 reviews) | | **Campaign Optimization** | Not enough data | 8.5 (379 reviews) | | **Social Engagement** | Not enough data | 8.7 (424 reviews) | | **Social Ads** | Not enough data | 8.3 (346 reviews) | | **Campaign Planning** | Not enough data | 8.3 (299 reviews) | | **Hashtag Capabilites** | Not enough data | 8.2 (184 reviews) | #### Agentic AI - Social Media Management | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.0 (15 reviews) | | **Multi-step Planning** | Not enough data | 6.6 (17 reviews) | | **Cross-system Integration** | Not enough data | 5.8 (17 reviews) | | **Adaptive Learning** | Not enough data | 6.3 (17 reviews) | | **Natural Language Interaction** | Not enough data | 5.8 (17 reviews) | | **Proactive Assistance** | Not enough data | 6.2 (17 reviews) | | **Decision Making** | Not enough data | 7.0 (17 reviews) | ### Experience Management | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 8.4/10 | 725 | #### Analytics | Feature | PinMeTo | Reputation | |---|---|---| | **Net Promoter Score (NPS)** | Not enough data | 8.8 (572 reviews) | | **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (598 reviews) | | **Customer Effort Score (CES)** | Not enough data | 8.8 (552 reviews) | | **Gamification** | Not enough data | 8.2 (486 reviews) | #### Customization | Feature | PinMeTo | Reputation | |---|---|---| | **Stakeholder Management** | Not enough data | 8.4 (479 reviews) | | **Multilanguage Support** | Not enough data | 8.2 (462 reviews) | | **Multiple Branding Support** | Not enough data | 8.6 (491 reviews) | | **Vertical-specific Solutions** | Not enough data | 8.4 (472 reviews) | #### Generative AI | Feature | PinMeTo | Reputation | |---|---|---| | **AI Text Generation** | Not enough data | 8.4 (109 reviews) | | **AI Text Summarization** | Not enough data | 8.3 (104 reviews) | #### Agentic AI - Experience Management | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | | **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | | **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | ### Review Management | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 7.0/10 | 46 | #### Collection | Feature | PinMeTo | Reputation | |---|---|---| | **Authentification** | Not enough data | 7.0 (24 reviews) | | **Review Forms** | Not enough data | 7.9 (28 reviews) | | **Personalization** | Not enough data | 7.7 (25 reviews) | | **Engagement** | Not enough data | 8.3 (25 reviews) | | **Community Q&A** | Not enough data | 6.7 (24 reviews) | #### Agentic AI - Review Management | Feature | PinMeTo | Reputation | |---|---|---| | **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | | **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | #### Moderation | Feature | PinMeTo | Reputation | |---|---|---| | **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | | **Response Types** | Not enough data | 7.5 (25 reviews) | | **Legal Agreements** | Not enough data | 7.3 (23 reviews) | #### Use Cases | Feature | PinMeTo | Reputation | |---|---|---| | **E-commerce** | Not enough data | 7.0 (22 reviews) | | **Retail** | Not enough data | 7.3 (21 reviews) | | **Customer Service** | Not enough data | 7.4 (23 reviews) | #### Administration | Feature | PinMeTo | Reputation | |---|---|---| | **Incentives** | Not enough data | 5.9 (21 reviews) | | **Syndication** | Not enough data | 7.8 (22 reviews) | | **Insights** | Not enough data | 8.4 (28 reviews) | | **Content** | Not enough data | 7.5 (22 reviews) | | **Sampling** | Not enough data | 6.1 (21 reviews) | #### Display Options | Feature | PinMeTo | Reputation | |---|---|---| | **Badges** | Not enough data | 6.7 (20 reviews) | | **Widgets** | Not enough data | 6.3 (20 reviews) | | **Integration & APIs** | Not enough data | 6.4 (24 reviews) | | **Marketing** | Not enough data | 7.2 (20 reviews) | #### Generative AI | Feature | PinMeTo | Reputation | |---|---|---| | **AI Text Generation** | Not enough data | 6.6 (19 reviews) | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 8.8/10 | 318 | #### Monitoring & Listening | Feature | PinMeTo | Reputation | |---|---|---| | **Social Measurement** | Not enough data | 8.9 (242 reviews) | | **Influencer Identification** | Not enough data | 8.5 (189 reviews) | | **Brand Monitoring** | Not enough data | 8.7 (174 reviews) | | **Keyword Tracking** | Not enough data | 8.7 (150 reviews) | | **Trend Analysis** | Not enough data | 8.7 (162 reviews) | | **Competitor Analysis** | Not enough data | 8.5 (154 reviews) | #### Agentic AI - Social Media Listening Tools | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | PinMeTo | Reputation | |---|---|---| | **Sentiment Analysis** | Not enough data | 8.8 (240 reviews) | | **Social Reporting** | Not enough data | 9.0 (247 reviews) | | **Alerts and Notifications** | Not enough data | 9.0 (183 reviews) | | **Advanced Data Filtering** | Not enough data | 8.7 (154 reviews) | ### Social Customer Service | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 8.7/10 | 504 | #### Generative AI | Feature | PinMeTo | Reputation | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | #### Process | Feature | PinMeTo | Reputation | |---|---|---| | **Mentions** | Not enough data | 8.7 (360 reviews) | | **Tickets** | Not enough data | 8.4 (342 reviews) | | **Macros** | Not enough data | 8.4 (316 reviews) | #### Channels | Feature | PinMeTo | Reputation | |---|---|---| | **Email** | Not enough data | 9.0 (371 reviews) | | **Social** | Not enough data | 9.1 (406 reviews) | | **Live Chat** | Not enough data | 8.4 (312 reviews) | | **Phone** | Not enough data | 8.5 (325 reviews) | | **Text** | Not enough data | 8.7 (335 reviews) | #### Insight | Feature | PinMeTo | Reputation | |---|---|---| | **Surveys** | Not enough data | 9.2 (406 reviews) | | **Reporting** | Not enough data | 9.1 (428 reviews) | | **Visitor Activity** | Not enough data | Feature Not Available | | **Help Desk** | Not enough data | 8.6 (348 reviews) | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | 7.9/10 | 1262 | #### Consumer Intelligence | Feature | PinMeTo | Reputation | |---|---|---| | **Customer Feedback** | Not enough data | 9.0 (1060 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.6 (937 reviews) | | **Sentiment Analysis** | Not enough data | 8.8 (1009 reviews) ✓ Verified | #### Reporting | Feature | PinMeTo | Reputation | |---|---|---| | **Revenue Reporting** | Not enough data | Feature Not Available | | **Corporate Reporting** | Not enough data | 8.6 (925 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (1140 reviews) ✓ Verified | #### Media Monitoring | Feature | PinMeTo | Reputation | |---|---|---| | **Social Networks Monitoring** | Not enough data | 8.6 (962 reviews) ✓ Verified | | **Social Media Management** | Not enough data | 8.6 (947 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | #### In-House Management | Feature | PinMeTo | Reputation | |---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | | **Team Workflow** | Not enough data | 8.5 (850 reviews) | #### Generative AI | Feature | PinMeTo | Reputation | |---|---|---| | **AI Text Generation** | Not enough data | 7.9 (392 reviews) | #### Agentic AI - Online Reputation Management | Feature | PinMeTo | Reputation | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | | **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | | **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | | **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | | **Decision Making** | Not enough data | 7.0 (30 reviews) | ### Local Marketing | Product | Score | Reviews | |---|---|---| | **PinMeTo** | N/A | N/A | | **Reputation** | N/A | N/A | #### Platform | Feature | PinMeTo | Reputation | |---|---|---| | **Internationalization** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Reporting and Dashboards** | Not enough data | Not enough data | | **Mobile User Support** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms) **Unique to Reputation (8):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software) --- ## Reviewer Demographics ### By Company Size | Segment | PinMeTo | Reputation | |---|---|---| | **Small-Business** | 42.9% | 28.6% | | **Mid-Market** | 42.9% | 45.6% | | **Enterprise** | 14.3% | 25.8% | ### By Industry #### PinMeTo - **Retail:** 35.7% - **Automotive:** 14.3% - **Veterinary:** 7.1% - **Restaurants:** 7.1% - **Pharmaceuticals:** 7.1% - **Oil & Energy:** 7.1% - **Leisure, Travel & Tourism:** 7.1% - **Financial Services:** 7.1% - **Computer Software:** 7.1% #### Reputation - **Automotive:** 27.6% - **Real Estate:** 27.5% - **Hospital & Health Care:** 11.6% - **Marketing and Advertising:** 3.6% - **Hospitality:** 3.4% - **Commercial Real Estate:** 2.9% - **Health, Wellness and Fitness:** 2.5% - **Retail:** 2.5% - **Consumer Services:** 2.5% - **Construction:** 1.7% - **Other:** 14.1% --- ## Alternatives ### Alternatives to PinMeTo - [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1123 reviews) - [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) — 4.4/5 stars (238 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4098 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (3981 reviews) - [Moz Local](https://www.g2.com/products/moz-local/reviews) — 4.2/5 stars (475 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4561 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (530 reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (383 reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) — 4.7/5 stars (1563 reviews) ### Alternatives to Reputation - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4561 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4098 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (3981 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6430 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1123 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7298 reviews) - [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (530 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1206 reviews) --- ## Top Discussions ### PinMeTo No discussions available for this product. ### Reputation - Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry." - Title: [Can customers recieve email request? Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..." - Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..." - Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..." - Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment > **Top comment:** "Not sure about this..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pinmeto-vs-reputation)