Compare Sideline and Textline 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (68.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Sideline
Star Rating
(11)4.5 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SidelineTextline
Star Rating
(371)4.7 out of 5
Market Segments
Small-Business (68.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Textline excels in customer support, with users highlighting the outstanding assistance they received, such as from a representative named Bavarian. This level of support contrasts with Sideline, where users have noted a lack of recent feedback on support quality.
- Users say that Textline's intuitive interface significantly simplifies the messaging process, allowing for easy communication and organization. In comparison, while Sideline offers useful features like a secondary phone number, it lacks the same level of organizational tools that enhance workflow efficiency.
- Reviewers mention that Textline's ability to send group messages and reminders for out-of-office alerts is a major advantage for team communication. Sideline, while effective for individual business calls, does not provide the same collaborative features, which may limit its utility for teams.
- According to verified reviews, both products score similarly in ease of use, but Textline's additional features, such as the ability to send attachments, give it an edge in day-to-day usability. Sideline's focus on providing a secondary phone number is appreciated, but it may not meet the broader needs of users looking for comprehensive messaging solutions.
- Users highlight that Sideline's main appeal lies in its privacy features, allowing users to keep their personal numbers separate from business communications. However, this focus may not be enough to compete with Textline's robust feature set and higher overall satisfaction ratings.
- G2 reviewers indicate that while Sideline has a strong presence in the small business segment, Textline's broader range of features and higher user satisfaction scores suggest it may be a better fit for businesses looking for a more versatile messaging platform.
Pricing
Entry-Level Pricing
Sideline
No pricing availableTextline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Sideline
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.0
10
9.2
336
Ease of Use
9.3
10
9.3
348
Ease of Setup
9.0
5
9.2
303
Ease of Admin
Not enough data
9.1
188
Quality of Support
8.0
5
9.4
330
Has the product been a good partner in doing business?
Not enough data
9.3
188
Product Direction (% positive)
5.3
10
9.1
342
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
Feature Not Available
Not enough data
8.6
25
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
24
Not enough data
Feature Not Available
Not enough data
7.7
24
Not enough data
7.6
25
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.5
31
Not enough data
8.2
30
Not enough data
9.4
31
Not enough data
Feature Not Available
Not enough data
7.1
31
Not enough data
8.3
30
Not enough data
7.3
30
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
31
Not enough data
7.0
31
Not enough data
7.7
32
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
67
Not enough data
Feature Not Available
Channels
Not enough data
6.9
63
Not enough data
7.3
63
Not enough data
9.2
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
63
Not enough data
8.2
62
Not enough data
7.7
60
Not enough data
7.6
60
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
42
Not enough data
9.0
42
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
40
Not enough data
9.3
41
Not enough data
Feature Not Available
Not enough data
9.2
41
Text Messaging
Not enough data
9.2
80
Not enough data
9.4
85
Not enough data
9.1
80
Not enough data
9.2
79
Feature Not Available
7.8
72
Not enough data
8.5
71
Not enough data
9.0
78
Feature Not Available
8.7
74
SMS Platform
Feature Not Available
8.0
71
Not enough data
9.0
72
Feature Not Available
Feature Not Available
Feature Not Available
8.1
67
Not enough data
7.4
65
Feature Not Available
8.0
70
Agentic AI - SMS Marketing
Not enough data
8.9
14
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
9.2
14
Survey Management
Not enough data
7.5
17
Not enough data
8.0
17
Not enough data
7.3
16
Not enough data
8.5
16
Survey Customization
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
7.2
16
Not enough data
7.2
15
Survey Insights
Not enough data
7.6
15
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
8.6
15
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
172
Not enough data
8.5
165
Not enough data
8.4
165
Not enough data
9.0
169
Support Automation
Not enough data
8.5
166
Not enough data
8.6
166
Not enough data
8.7
166
Not enough data
8.4
169
Generative AI
Not enough data
7.1
79
Not enough data
6.8
78
Messaging Channels
Not enough data
9.4
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
64
Administration
Not enough data
8.5
63
Not enough data
8.2
63
Not enough data
7.3
62
Not enough data
7.8
62
Customer Support
Not enough data
9.6
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
62
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.5
62
Not enough data
Feature Not Available
Not enough data
9.1
61
Not enough data
8.9
62
Analysis
Not enough data
Feature Not Available
Not enough data
8.5
29
Not enough data
Feature Not Available
Not enough data
8.0
28
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
9.3
29
Not enough data
9.6
29
Not enough data
Feature Not Available
Not enough data
7.9
28
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
27
Not enough data
Feature Not Available
Not enough data
8.0
28
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
53
Categories
Categories
Shared Categories
Sideline and Textline are categorized as SMS Marketing
Unique Categories
Sideline has no unique categories
Reviews
Reviewers' Company Size
Sideline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
18.2%
Insurance
18.2%
Building Materials
18.2%
Marketing and Advertising
9.1%
Information Technology and Services
9.1%
Other
27.3%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.6%
Consumer Services
5.8%
Insurance
5.5%
Transportation/Trucking/Railroad
4.4%
Other
70.7%
Alternatives
Discussions
Sideline has no discussions with answers
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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