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Compare Ping Identity and SAP Customer Identity and Access Management 
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At a Glance
Market Segments
Enterprise (70.0% of reviews)
Enterprise (48.3% of reviews)
Entry-Level Pricing
$3 Per User Per Month
No pricing available
Ping Identity
Star Rating
(106)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3 Per User Per Month
Learn more about Ping IdentitySAP Customer Identity and Access Management
Star Rating
(30)4.1 out of 5
Market Segments
Enterprise (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SAP Customer Identity and Access ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ping Identity excels in ease of setup with a score of 8.3, while SAP Customer Identity and Access Management falls short with a score of 6.8. Reviewers mention that the streamlined installation process of Ping Identity significantly reduces the time to deployment.
- Reviewers mention that Ping Identity offers superior multi-factor authentication options, scoring 8.9 compared to SAP's 8.3. Users on G2 appreciate the variety of authentication methods available in Ping Identity, including SMS-based and software token options, which enhance security.
- Users say that Ping Identity shines in customer data linking with an impressive score of 9.8, while SAP's functionality in this area is less robust. Reviewers highlight that the seamless integration of customer data in Ping Identity allows for better user experience and management.
- G2 users report that SAP Customer Identity and Access Management has a more user-friendly self-service feature, scoring 9.0 compared to Ping Identity's 8.6. Users appreciate the intuitive self-registration and self-service capabilities in SAP, which empower users to manage their accounts effectively.
- Reviewers mention that Ping Identity's centralized management capabilities are rated at 8.2, while SAP's administration console is rated slightly higher at 8.3. However, users on G2 note that Ping Identity's centralized management offers more comprehensive control over user roles and policies.
- Users report that Ping Identity provides better support for required authentication systems, scoring 9.1, while SAP scores 8.7. Reviewers highlight that Ping Identity's extensive support for various authentication protocols makes it a more versatile choice for enterprises.
Pricing
Entry-Level Pricing
Ping Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
- Unlimited multi-factor authentication
- Unlimited single sign-on
- Included contextual capabilities to balance security with convenience
SAP Customer Identity and Access Management
No pricing availableFree Trial
Ping Identity
Free Trial is available
SAP Customer Identity and Access Management
No trial information availableRatings
Meets Requirements
9.0
72
8.5
27
Ease of Use
8.7
74
8.3
27
Ease of Setup
8.3
49
6.8
10
Ease of Admin
8.3
50
6.8
10
Quality of Support
8.4
66
8.5
27
Has the product been a good partner in doing business?
8.6
48
8.0
10
Product Direction (% positive)
8.4
72
7.1
24
Features by Category
Authentication Options
9.1
35
9.0
5
9.1
32
8.7
5
8.9
31
Not enough data
9.1
33
Not enough data
9.0
31
Not enough data
9.4
27
Not enough data
Access Control Types
8.6
22
Not enough data
8.9
28
Not enough data
8.7
25
Not enough data
8.5
17
Not enough data
9.0
17
Not enough data
Administration
8.9
29
Not enough data
8.7
21
8.3
5
8.2
28
8.3
5
8.5
31
7.0
5
8.1
15
8.0
5
Platform
9.4
27
Not enough data
8.8
25
Not enough data
8.8
31
Not enough data
8.6
25
Not enough data
7.3
22
Not enough data
8.1
27
Not enough data
8.8
23
Not enough data
Authentication type
8.5
8
|
Verified
9.0
5
8.0
5
|
Verified
Not enough data
8.9
12
|
Verified
9.4
6
8.1
7
|
Verified
Not enough data
9.1
13
|
Verified
9.0
5
7.9
8
|
Verified
Not enough data
8.7
14
|
Verified
9.0
5
8.3
8
|
Verified
9.3
5
Functionality
7.7
10
9.0
5
Not enough data
Not enough data
Implementation
7.8
16
|
Verified
Not enough data
7.2
10
|
Verified
Not enough data
7.9
11
Not enough data
Administration
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
7
|
Verified
9.0
7
|
Verified
9.3
7
|
Verified
8.7
9
|
Verified
8.8
7
|
Verified
9.0
8
|
Verified
8.6
7
|
Verified
8.8
7
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
9.8
8
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.5
10
Not enough data
8.3
8
Not enough data
8.8
14
Not enough data
8.2
15
Not enough data
8.8
17
Not enough data
8.3
16
Not enough data
Type
9.1
11
Not enough data
8.1
16
Not enough data
Reporting
8.3
12
Not enough data
7.4
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ping Identity and SAP Customer Identity and Access Management are categorized as Customer Identity and Access Management (CIAM), Single Sign-On (SSO), Passwordless Authentication, Multi-Factor Authentication (MFA), and Risk-Based Authentication (RBA)
Unique Categories
Ping Identity is categorized as Privileged Access Management (PAM) and Identity and Access Management (IAM)
SAP Customer Identity and Access Management has no unique categories
Reviews
Reviewers' Company Size
Ping Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Customer Identity and Access Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.0%
Computer Software
10.0%
Insurance
8.0%
Hospital & Health Care
8.0%
Financial Services
6.0%
Other
53.0%
Information Technology and Services
20.7%
Business Supplies and Equipment
10.3%
Transportation/Trucking/Railroad
6.9%
Pharmaceuticals
6.9%
Marketing and Advertising
6.9%
Other
48.3%
Discussions
Ping Identity has no discussions with answers
SAP Customer Identity and Access Management has no discussions with answers
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