G2 reviewers report that Pilot excels in overall user satisfaction, boasting a higher G2 Score compared to Zeni. Users appreciate Pilot's quick communication and flexible attitude, which enhances their experience significantly.
According to verified reviews, Pilot has a larger number of total reviews, indicating a more reliable consensus on its performance. With 133 reviews compared to Zeni's 79, users feel more confident in the feedback they are reading about Pilot.
Users say that Pilot's integration with QuickBooks is a standout feature, allowing for a seamless workflow. Reviewers highlight the asynchronous workflow and the backend bookkeeping capabilities that make managing finances easier and more efficient.
Reviewers mention that Zeni offers competitive pricing, which some users found to be a significant improvement over their previous vendors. This aspect provides financial relief for businesses, making Zeni an attractive option for those on a tighter budget.
According to recent user feedback, Zeni's AI improvements are beneficial for transaction classification, enhancing the accounting process. However, while users appreciate this feature, they still note that Pilot's overall user experience feels more polished and integrated.
G2 reviewers highlight that both Pilot and Zeni have dedicated teams with good response times, but Pilot's overall professionalism and communication skills receive slightly higher marks. Users feel that Pilot's team is more proactive in addressing their needs, contributing to a better partnership experience.
Pricing
Entry-Level Pricing
Pilot
Pilot Essentials
$199.00
Per Month
For businesses that want clean, accurate books without the extras. Get monthly bookkeeping that keeps you tax-ready and compliant.
Real-time visibility into your finances
Monthly P&L and balance sheet based on your bank and credit card activity
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