G2 reviewers report that Pilot excels in overall user satisfaction, boasting a significantly higher G2 Score compared to QuickBooks Live Bookkeeping. Users appreciate Pilot's quick communication and flexible attitude, which enhances their overall experience.
Users say that Pilot's implementation process is smooth and efficient, with many highlighting the asynchronous workflow that allows for seamless integration with QuickBooks. This combination is particularly valued by those who want the best of both worlds in bookkeeping.
Reviewers mention that Pilot's quality of work is notably high, with a score of 9.4, reflecting users' satisfaction with the accuracy and thoroughness of their bookkeeping. In contrast, QuickBooks Live Bookkeeping, while still competent, has a lower quality score of 8.8, indicating room for improvement.
According to verified reviews, Pilot's team is praised for their expertise and professionalism, scoring 9.5 in both areas. Users feel confident in their capabilities, whereas QuickBooks Live Bookkeeping's team, while helpful, scores slightly lower at 9.0, suggesting a potential gap in perceived expertise.
Users highlight the importance of customer support, with Pilot receiving high marks for responsiveness (9.5) and communication skills (9.5). QuickBooks Live Bookkeeping also has commendable support, but with lower scores (8.8), indicating that users may experience longer wait times or less effective communication.
Reviewers appreciate the value offered by Pilot, noting its low cost and comprehensive features that bring various services together. In contrast, while QuickBooks Live Bookkeeping provides solid customer service, users often find themselves needing to send multiple statements, which can complicate the bookkeeping process.
Pricing
Entry-Level Pricing
Pilot
Essentials
$99.00
Per Month
Best for: Small businesses that just want clean books. AI categorizes transactions, reconciles accounts, and closes books monthly.
Real-time visibility into your finances
Monthly P&L and balance sheet based on your bank and credit card activity
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