G2 reviewers report that Vagaro excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pike13. Users appreciate Vagaro's comprehensive features, including easy scheduling and text messaging reminders, which streamline appointment management.
Users say that Pike13 offers a user-friendly experience, particularly for small businesses. Reviewers highlight its ability to track billing, recurring payments, and staff payroll, making it a practical choice for busy operators who need to manage multiple tasks efficiently.
According to verified reviews, Vagaro's customer support is frequently praised, with users noting quick responses to issues like account access. This level of support is crucial for businesses that rely on timely assistance to maintain smooth operations.
Reviewers mention that while Pike13 is functional and straightforward, it sometimes struggles to meet specific workflow needs, which can lead to configuration challenges. However, many users appreciate its mobile-friendly design, allowing them to manage their business on the go.
G2 reviewers highlight that Vagaro's extensive feature set, including tools for marketing and website building, makes it a versatile option for businesses in various sectors, including the medical field. This adaptability is a significant advantage for users looking for an all-in-one solution.
Users report that Pike13's quality of support is commendable, with many finding it responsive and helpful. This is particularly important for users who need assistance navigating the software's complexities, ensuring they can keep their business running smoothly.
Pike13 setup is configured by you to meet your business's unique needs. You will have an Onboarding Specialist walk you through how to begin setting up your...Read more
14-day free trial
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Official Response from Pike13
Your first 14 days with Pike13 are free for you and your staff to explore, learn, and set up your Pike13 site. You'll be working with your dedicated...Read more
Customer Support
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Official Response from Pike13
Your dedicated onboarding specialist will work with you until you're comfortable with your new Pike13 site. After that, you'll have as much access as you...Read more
Providing different services and booking them here.Read more
What kind of support does Vagaro provide?
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Official Response from Vagaro
Our experienced team of Customer Support Specialists are always ready to help! Assistance is available within 24 hours by email (support@vagaro.com), or on...Read more
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